Croston Park Nursing Home

Town Road, Croston, Leyland PR26 9RA
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9.7 48 Reviews
  • Croston Park Nursing Home, Leyland
Croston Park Nursing Home is a converted Grade II country mansion, that retains its original charm while now being ideal for a wide range of care needs. Located within a scenic conservation area, the home's residents enjoy both comfortable interiors and access to pleasing grounds.

Taking pride in being a centre of excellence for older and vulnerable people, Croston Park welcomes full residential, nursing and respite requirements, focusing on a continuity of care that respects the individual.

A separate wing is tailored to the challenges of dementia care, while carers prioritise dignity and respect throughout all areas of the service. Staff undergo comprehensive training, as the provider keeps up with modern care methods and innovations.

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Care Provided by Croston Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Abigail Kershaw (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (50)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Croston Park Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850

  • Fees vary dependent on room and needs. £850p/w is the starting rate.
  • (these prices are only a guideline, please contact Croston Park Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available for visitors


Croston Park Nursing Home Reviews (48)

Total of 48, showing 1-20
9.7

Croston Park Nursing Home has a Review Score of 9.7 (9.652) out of 10, based on 12 reviews in the last 2 years. Over all time Croston Park Nursing Home has 48 reviews.

Overall Experience

  • 39
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Date Published

48
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Review from Susan L (Daughter of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Croston Park Nursing Home in October and she has settled in so well. All down to the caring staff in every aspect of the home. We have been made to feel so welcome and nothing is too much trouble. Mum loves the activities and has made some new friends.

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Review from Sue W (Daughter of Resident) published on 4 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care Mum has received since moving in has been excellent. All of the staff have taken their time to get to know her.
All of her medical needs are carefully monitored and any concerns are relayed to us as next of kin. Mum loves joining in the activities, In particular arts and crafts, baking, flower
arranging and listening to the entertainers. Mum now calls Croston Park home.

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Review from Robert W (Son of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is tastefully decorated well furnished warm and homely. The staff are very attentive and caring, providing an array of activities. Well done all.

Reply from Claire Lane, Marketing & Hospitality Manager at Croston Park Nursing Home

Many thanks for your kind review. I'm glad that you like our new decor as much as we do, it really does feel homely and we hope that all our residents and relatives feel at home with us.


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Review from F W (Friend of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly aunt of 90 years is currently a resident at Croston Park Care Home have staff and management have played a massive part in helping aunty settle so well. Everyone ha been so kind and thoughtful going out of their way to create a true home from home environment.

Reply from Claire Lane, Marketing & Hospitality Manager at Croston Park Nursing Home

We are so pleased to hear that your aunt is so settled with us and feels at home. We are committed to providing a warm and welcoming environment for all of our residents. Thank you for your kind words. We look forward to continuing to provide excellent care for your aunt.


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Review from B N (Son of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Croston Park since early 2022 and has always received excellent care. The staff have always been kind, helpful and respectful of her needs. Recently, mum celebrated her 100th birthday and the staff went above and beyond their normal duties to ensure that this was a very happy and
joyous event for both mum and the wider family. They allocated us a private room and decorated it with balloons etc. which we had for 2 separate parties that week. On her actual birthday the staff and residents made floral table decorations and cakes for a surprise tea party. A big thank you to all staff and residents at Croston Park.

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Review from S B (Daughter of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 2 years at Croston Park from 2022 to 2024 when, regrettably, some serious falls meant that she had to leave and go to another care home.
Mum always received excellent care from the staff members and managers who showed great affection for her. Sadly, her dementia deteriorated quickly
but mum always seemed happy with the level of care she received.

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Review from M S (Son of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care at Croston is a wonderful thing. Smiling faces from Summer til Spring.
Homely serenity, like a bird of the wing. And a warmth of heart, to give you a zing!

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Review from B G (Wife of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has received excellent care for the last three and a half months. He has had kind and respectful care at all times.

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Review from S P (Wife of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier about my husband's care at Croston Park Nursing home. All the staff are unfailingly kind, cheerful, helpful and respectful towards the residents and their families. They went 'above and beyond' when I and my family wanted to celebrate my husband's birthday, providing space,
furniture, tableware and decorations. They gave us every support and we cannot thank them enough. Well done to everyone.

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Review from David D (Husband of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been discharged from hospital early last April, I spent four weeks receiving respite care in the home. Consequently, my wife being a resident, I can speak of its attributes both as a resident and service user. I have nothing but praise for every aspect of the care the home provides. The staff,
who seem to me to be very happy with their work, could not be more caring; they know each resident, his or her foibles and requirements, and ensure that everyone is dealt with respectfully. The food provided is of a very high standard and the accommodation is spotlessly clean. I need say no more in recommending the home to anyone seeking the services of a care home.

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Review from J M (Son of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The people who looked after my dad were caring, hard-working and supportive. At times, these staff members did not seem to be fully supported, leading to high staff turnover and a feeling that key staff were "over busy".
Many thanks for the care given to my dad over many years; I know it was a great
comfort to him.

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Review from Bernard C (Friend of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've visited quite a few nursing homes and care homes. Croston Park is by far the most caring and compassionate. The staff are super and love their residents. The manager does a wonderful job and her team seems genuinely happy. The home is an example for others to follow.

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Review from Frances R (Daughter of Resident) published on 28 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in the home for one month. In that time she and all family and friends were welcomed by all staff and treated with great respect. Mum came in for palliative care. Her room was perfect for her, looking out onto the church and lovely grounds. In her last three days, the whole staff went above
and beyond to take great care of Mum and ourselves. They really care, with great respect, humour and compassion. I would not hesitate to recommend the home and the contact with the church. Thank you!

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Review from Paula P (Daughter of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was the happiest she had been in years at Croston Park Nursing Home, from the cleaners to the managers they are a family that allows yours to join them. The level of care and compassion is incredible, please know that your loved one will be in the safest of hands. There are no words to express
our gratitude and thanks to them all.

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Review from Bernadette W (Friend of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied.

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Review from A B (Daughter of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Croston Park during the lockdown, which was a challenging time. Communication was sometimes very difficult, although staff tried their best. There is a calm and gentle atmosphere, and the staff were always kind and caring. Mum's room was comfortable, and the lounge, garden and activity areas
have improved significantly - I would say they are excellent. Thanks to all at Croston Park for the care they gave Mum.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Many thanks for your kind words; very much appreciated by the team.


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Review from Louise G (Daughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was moved into Croston Park Nursing Home following dreadful care in another home and also poor care during her time in hospital. As a result, she arrived at Croston Park with a number of issues. Sadly, Mum was only in Croston Park for two weeks before she died. Within that two weeks, Croston Park
resolved all of the problems that she arrived with and during her stay, Mum put weight on because they placed her on a re-feeding programme. At Croston Park, she was treated with complete kindness and compassion by the staff and as best as they could in Mum's situation with dignity. It was clear to see Mum visibly improving with regard to her appearance as she gained weight and also that she was completely comfortable. I'd like to thank the manager and her team for making Mum's final two weeks as positive as they were for her, and for including her family in her care planning. I would have no hesitation in recommending this care home.

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Review from Amanda S (Friend of Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although for only a few days, the compassion and care that we received, both to the resident and those who sat kept vigil to the end of her life, was exemplary. It felt like being taken up into the loving arms of a family as we shared the saddest of journeys. The care my friend received was professional,
respectful, never intrusive and above all compassionate. All needs were met, we wanted for nothing. Mere words cannot express our gratitude - bless you for all that you do to support those in need - residents and relatives. Excellent.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Thank you for your kind words, the team will be very grateful for the lovely feedback.


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Review from Michael C (Son of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are caring and I was very happy with the care and compassion my mum received whilst being in Croston Park Nursing Home.

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Review from Nigel H (Son of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great residential home. Very caring staff who always dealt with her with dignity. My mother was very happy to reside here. She had a lovely room which was always very tidy and clean when we visited. I would recommend this home to anyone.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Thank you, Nigel, for your kind words, your mum was a lovely lady to care for and we will miss her and you all as a family, take care.


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Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Croston Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.652 for Croston Park Nursing Home is calculated as follows: ( (100 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Croston Park Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 18 Mar 2025

Residential care available, ensuite rooms


Awards / Recognitions (1)

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Meet the Team (1)

Abigail

Abigail Kershaw

Job Title: Manager

Joined: 2024

Abigail Kershaw joins us as the new registered manager at Croston Park, bringing with her an impressive eight years of experience as a registered nurse. Her extensive career, primarily focused on acute medicine within hospital settings, showcases her capabilities in managing wards and her specialisation as a respiratory nurse. Abigail's dedication to healthcare was further highlighted during the pandemic when she volunteered in a COVID ward, demonstrating her commitment to patient care in the most challenging circumstances. Additionally, she has valuable experience in residential care for the elderly, underscoring her comprehensive understanding of the needs of our residents.


It is at Croston Park that she feels she has found her calling. Abigail is thrilled to take on the role of home manager.


In her new position, Abigail said, "Being part of the Croston Park family is like finding where I was always meant to be. It's not just about leadership; it's about making a real difference in the lives of our residents and their families. I'm here to ensure that everyone feels at home, supported, and part of our unique family."


Croston Park is a tight-knit community that resembles one big, warm family, comprising dedicated staff, residents, and their families. It’s a pleasure to welcome Abigail to Croston Park, which extends its compassion and support to the families of residents as well.


Leading the fantastic team, Abigail is committed to enhancing the lives of everyone at Croston Park, making her leadership not just a role, but a testament to her passion and dedication. We are lucky to have her joining us!


Frequently Asked Questions about Croston Park Nursing Home

What types of Care is Croston Park Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Croston Park Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Croston Park Nursing Home have?

There are 52 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Croston Park Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Croston Park Nursing Home to the centre of Leyland?

4.0 mile(s) as the crow flies, distance by road may be significantly further.