Croston Park Nursing Home

Town Road, Croston, Leyland PR26 9RA
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9.7 48 Reviews
  • Croston Park Nursing Home, Leyland
Croston Park Nursing Home is a converted Grade II country mansion, that retains its original charm while now being ideal for a wide range of care needs. Located within a scenic conservation area, the home's residents enjoy both comfortable interiors and access to pleasing grounds.

Taking pride in being a centre of excellence for older and vulnerable people, Croston Park welcomes full residential, nursing and respite requirements, focusing on a continuity of care that respects the individual.

A separate wing is tailored to the challenges of dementia care, while carers prioritise dignity and respect throughout all areas of the service. Staff undergo comprehensive training, as the provider keeps up with modern care methods and innovations.

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Care Provided by Croston Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Abigail Kershaw (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (50)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Croston Park Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850

  • Fees vary dependent on room and needs. £850p/w is the starting rate.
  • (these prices are only a guideline, please contact Croston Park Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available for visitors


Croston Park Nursing Home Reviews (48)

Total of 48, showing 21-40
9.7

Croston Park Nursing Home has a Review Score of 9.7 (9.652) out of 10, based on 12 reviews in the last 2 years. Over all time Croston Park Nursing Home has 48 reviews.

Overall Experience

  • 39
  • 8
  • 1
  • 0
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Date Published

48
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12
36

Review from Carolyn G (Daughter of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with how all the staff have cared for Dad during his final years. Dad always looked clean and today and there was a good rapport between him and his carers. The home is in a lovely setting and Dad was content there. We would definitely recommend Croston Park Nursing Home to
others.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Hello and thank you for your kind message, Dad will be missed for sure by all at Croston Park.


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Review from Glynn H (Son of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was a resident at Croston Park Nursing Home for just over thirteen months and during this time she received excellent care from the staff who work there. We were always kept informed by various members of the team if there was a change in Mum's circumstances, such as if she was feeling unwell
or had to have any medication changed for example. As a family, we were impressed with the fact that all staff were approachable and had time for us if there were any issues we were concerned about, which were few and far between, fortunately. The staff address their jobs professionally and with kindness and respect for the residents in their care and I feel that my mum, despite having dementia, seemed very happy there in what had been very trying circumstances for all during the pandemic.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Many thanks for your kind messages, Mum will be so missed here at Croston Park. Take care.


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Review from L C (Wife of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So impressed with Croston Park Nursing Home. Such a lovely place and such lovely people doing a wonderful job at Croston Park. Everyone is so friendly and so helpful. I will always be so very grateful. Bless you all and thank you.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Many thanks for your kind words, you will all be missed, Croston Park.


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Review from K H (Husband of Resident) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife could not have had better care for the short time she was in Croston Park Nursing Home. The staff treated her with love and kindness. Management is excellent. Thank you very much indeed.

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Review from D B (Daughter of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum received end of life care at Croston Park Nursing Home, the staff, in particular the nursing staff, looked after Mum with such care and dignity. All staff were lovely to deal with and had empathy with the family. We have recommended this nursing home to friends looking for a good quality nursing
home.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Thank you for your kind words and lovely feedback.


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Review from Karen D (Daughter of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We all found the care MUm received exceptional. They were always pleasant, friendly and polite which meant a lot to us. It gave us peace of mind that Mum was well cared for and looked after at Croston Park Nursing Home, especially during the lockdown when we couldn't visit. Thank you everyone.

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Review from Lee F (Nephew of Resident) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was my last relative in the UK. A fiercely independent and private person. All her life she spoke her mind directly.
She was at this location for over two months and spoke highly of the facility and staff.
To me that was high praise. (The highest). The time I spent visiting I saw the same
thing. Thank you!

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Review from Paula E (Daughter of Resident) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was well looked after by friendly carers with whom she had a good relationship. The home is spotless and Mum was always clean and dressed in clothes of her choice. She particularly enjoyed time in the lovely gardens. End of life care for Mum and family was very compassionate.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Thank you Paula for your kind words, you are all missed dearly by the team.


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Review from Vivienne B (Sister of Resident) published on 20 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Croston Park Nursing Home to be a warm and welcoming home to visit. The professional care shown by management and staff has always been excellent and a great reassurance to my family, particularly during this period of the pandemic.
My brother was 'a quiet man' but one who always
enjoyed the activity and social interaction of a busy home. Thank you to Croston Park for providing a special place for him!

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Thank you Vivienne for your kind words, they mean so much in such difficult times.


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Review from G M (Daughter of Resident) published on 2 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent the last 18-months of his life at Croston Park. During this time, he was very well cared for. The home had a pleasant, welcoming atmosphere and always extremely clean. During the last week of his life, the care he received was exceptional, and although we were under covid-19 restrictions,
I was given every opportunity to visit him. I cannot thank the manager and all the staff enough; they were wonderful.

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Review from Maureen A (Daughter of Resident) published on 1 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We have had our differences and issues but on the good side, when Mum became very ill and nearing the end of life, the staff were very good, considerate and helpful. They really could not do enough for me and Mum. I thank them for everything.

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Review from Garry A (Son of Resident) published on 26 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only in the care of Croston Park for 2-3 months. He was well looked after and cared for.

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Review from Helen W (Daughter of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Croston Park Nursing Home during the challenging Covid restriction period which meant I was unable to visit or see my mum's room. The management team and care staff were fantastic in reassuring me and enabling me to speak to my mum during her isolation. The staff supported my
mum to use her mobile phone and kept it charged for her so I could leave her messages.
I was kept well informed about my mum's condition and health issues by the nursing team which was very reassuring when I couldn't be close to her.
I was able to drop off items at reception so that the home could follow Covid protocol and keep my mum and themselves safe but still allow her access to her possessions after being quarantined as per government guidelines.
I can't fault the home and knew my mum was as safe as could be in these unsure times.
The communication was excellent all round and I was notified of any changes in my mum's condition and when the GP was needed.

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Review from Lesley R (Daughter of Resident) published on 10 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, my experience of Croston Park was during the Covid pandemic and therefore I can't comment on food or facilities as I didn't see them. I can say that my Dad received the best care with dignity. The staff were all lovely and the management helpful. Nothing was too much trouble and I would
recommend Croston Park.

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Review from P H (Son of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was glad my dad came to Croston Park because of the staff and care my dad received. I would gladly recommend your home to anyone.
Thanks

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Review from E C (Respite Resident) assisted by family/friend published on 15 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly enjoyed my time in the care home. The staff was, without exception, friendly, caring, and helpful. I was made to feel safe and welcome. The staff ensured I received the medical and nursing care I needed following my stint in the hospital. The food was very good and helped me to regain my
appetite after a period of weight loss. My condition improved considerably after the care of the home.

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Review from A D (Daughter of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Croston Park has been the most wonderful home for my mother. It is set in beautiful grounds which makes outdoor activities and visits a real pleasure. She was loved and cared for as part of a family and visitors quickly became part of that family atmosphere. The cleanliness is impeccable, and good plentiful
food is a priority. The staff need a special mention as their love and compassion throughout all circumstances is boundless. Mothers stay at Croston Park was a very happy period in all our lives.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

Thank you for your kind words about the team at Croston Park. We all miss the fantastic families who visited the home and brought so much warmth and joy. In their absence, we remain upbeat, motivated and determined to provide the best experiences for all of our amazing residents.


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Review from M B (Sister of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been very well looked after in the weeks that she has been here.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

In these unprecedented times, we continue to provide the best care and support for our residents, it is really encouraging to have such wonderful feedback and very uplifting for our team who work tirelessly to deliver safe, effective care. We will continue to strive to keep your families safe and well until we can welcome our families in the home. Thank you.


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Review from Sean M (Son of Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Croston Park for end of life care. His stay was brief however the staff connected with him instantly and provided the highest level of care. My dad was comfortable, treated with dignity, and supported until he passed. Staff was kind, attentive, and communicative and I thank them all.

Reply from Debbie Lewis, Manager at Croston Park Nursing Home

I'm really proud of the team here at Croston Park who have cared and supported residents who are at the end of life and ensured that they cared for with dignity and respect. No matter how brief the stay we commit to each and every person wholeheartedly. I'm really grateful for the kind words that have been written about the team, thank you.


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Review from M B (Husband of Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was completely taken aback by the care and professionalism of the entire staff. Could not be more contented that my wife spent her last days in their care.

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Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Croston Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.652 for Croston Park Nursing Home is calculated as follows: ( (100 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Croston Park Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 18 Mar 2025

Residential care available, ensuite rooms


Awards / Recognitions (1)

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Meet the Team (1)

Abigail

Abigail Kershaw

Job Title: Manager

Joined: 2024

Abigail Kershaw joins us as the new registered manager at Croston Park, bringing with her an impressive eight years of experience as a registered nurse. Her extensive career, primarily focused on acute medicine within hospital settings, showcases her capabilities in managing wards and her specialisation as a respiratory nurse. Abigail's dedication to healthcare was further highlighted during the pandemic when she volunteered in a COVID ward, demonstrating her commitment to patient care in the most challenging circumstances. Additionally, she has valuable experience in residential care for the elderly, underscoring her comprehensive understanding of the needs of our residents.


It is at Croston Park that she feels she has found her calling. Abigail is thrilled to take on the role of home manager.


In her new position, Abigail said, "Being part of the Croston Park family is like finding where I was always meant to be. It's not just about leadership; it's about making a real difference in the lives of our residents and their families. I'm here to ensure that everyone feels at home, supported, and part of our unique family."


Croston Park is a tight-knit community that resembles one big, warm family, comprising dedicated staff, residents, and their families. It’s a pleasure to welcome Abigail to Croston Park, which extends its compassion and support to the families of residents as well.


Leading the fantastic team, Abigail is committed to enhancing the lives of everyone at Croston Park, making her leadership not just a role, but a testament to her passion and dedication. We are lucky to have her joining us!