The weekly fee includes accommodation and normal personal and nursing care. The weekly fee excludes: hairdressing, chiropody, opticians, purchase of new clothing, newspapers where specifically for the service user, laundering of delicate items which cannot be laundered in the high temperature commercial washers used by the provider or by hand washing.
Euxton Park Care Home has a Review Score of 8.1 (8.142) out of 10, based on 5 reviews in the last 2 years. Over all time Euxton Park Care Home has 37 reviews.
Review from A H (Daughter of Resident) published on 2 November 2023
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Review from Roan W (Daughter of Resident) published on 24 August 2023
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Review from J J (Daughter of Resident) published on 29 June 2023
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Review from John B (Son of Resident) published on 29 June 2023
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Review from Beverley H (Sister of Resident) published on 22 June 2023
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Review from Claire B (Daughter of Resident) published on 16 March 2023
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Review from Enid B (Respite Resident) assisted by family/friend published on 9 February 2023
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Review from B K (Friend of Resident) published on 13 January 2023
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Review from Diane W (Resident) published on 9 December 2022
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Review from Gwynneth H (Daughter of Resident) published on 1 December 2022
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Review from C T (Daughter of Resident) published on 21 July 2022
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Reply from Katie Barnett, Marketing Administrator at Euxton Park Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Review from E B (Wife of Resident) published on 30 June 2022
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Review from D M (Husband of Resident) published on 2 May 2022
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Review from Cheryl M (Daughter of Resident) published on 28 October 2021
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Review from John S (Son-in-law of Resident) published on 13 July 2021
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Reply from Olivia Shields, Marketing Assistant at Euxton Park Care Home
Thank you, John, for your comments about Euxton Park. We appreciate you taking the time to leave feedback. We pride ourselves on providing exceptional service to our residents, so we are disappointed to hear that you feel this is not the case in some areas.
Our Magic Moments Together activities programme includes lots of stimulating and different activities reflective of personal interests, likes and dislikes. The aim of the programme is to help our residents to love every day and is varied to provide interest for mind, body and soul. It includes one-to-one, group and community-based activities. Understandably, not every resident wants to participate in every activity, and our team will encourage participation, but respect resident’s wishes if they do not want to join in.
We are very sorry to hear of the other concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please reach out to us at the home to arrange a meeting. Thank you again.
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Review from Debbie C (Daughter of Resident) published on 24 June 2021
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Review from C L (Son of Resident) published on 17 June 2021
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Review from S O (Husband of Resident) published on 10 June 2021
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Review from Janet W (Resident) published on 8 June 2021
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Review from Juliet S (Daughter of Resident) published on 28 April 2021
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The Review Score of 8.1 (8.142) out of 10 for Euxton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.450 for Euxton Park Care Home is calculated as follows: ( (34 Excellents x 5) + (19 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 60 Ratings = 4.45
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.692 Points relating to the number of positive Reviews for Euxton Park Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 4 Positive Reviews ÷ 12.6 = 0.317
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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