Visitors welcome to the home at any time and visitors need not agree an appointment to visit loved ones or to make enquiries.
Although the home does not restrict visiting times, the management team asks visitors to observe the importance of meal times which are generally between 8-9 am, 12-1:30 pm and 4-5 pm. However if these times cannot be avoided, the home and its team will do their best to accommodate the needs of all and any visitors.
Freckleton lodge benefits from being situated in its own grounds and has ample off road parking available.
Freckleton Lodge has a Review Score of 9.0 (9.025) out of 10, based on 4 reviews in the last 2 years. Over all time Freckleton Lodge has 30 reviews.
Review from George L (Grandson of Resident) published on 4 December 2017
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Review from Kathleen Z (Daughter of Resident) published on 4 December 2017
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Review from Doris S (Resident) published on 4 December 2017
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Review from John Z (Son-in-law of Resident) published on 4 December 2017
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Review from Kristian Z (Grandson of Resident) published on 27 November 2017
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I can only hope - that if I ever need to be placed in a care home - I am put here – with the same staff, care and stimulus as is available today.
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Review from L W (Daughter of Resident) published on 26 October 2017
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Review from Agnes G (Daughter of Resident) published on 23 October 2017
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Review from Catherine P (Daughter of Resident) published on 9 December 2016
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Review from Anthony T (Son of Resident) published on 9 December 2016
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Review from Brenda G (Sister of Resident) published on 7 June 2016
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Many thanks and well done to all the staff.
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The Review Score of 9.0 (9.025) out of 10 for Freckleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.936 for Freckleton Lodge is calculated as follows: ( (44 Excellents x 5) + (3 Goods x 4) ) ÷ 47 Ratings = 4.936
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.089 Points relating to the number of positive Reviews for Freckleton Lodge is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 4 Positive Reviews ÷ 5.6 = 0.714
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Dec 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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