The Grove

40 Owen Street, Rosegrove, Burnley BB12 6HW
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9.9 39 Reviews
  • The Grove, Burnley
The Grove Nursing Home, part of Walton Care Group, is a privately run nursing home situated in the Rosegrove area of Burnley.

The Grove's staff pride themselves on offering a friendly, care environment while practising a high standard of care.

The surroundings are light, spacious and extremely comfortable with an emphasis on friendliness and efficiency.

The Grove is dual registered for nursing care and young disabled although mainly catering for the elderly and is fully compliant with the requirements of the Care Quality Commission.

In addition, the home is independently assessed to ensure the home’s fully compliant status.

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Care Provided by The Grove

  • Primary Care Categories
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Donna Garrett (Manager)
  • Admission Criteria
    • Local Authority, NHS, Private
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for The Grove

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • The self funded fee is for elderly nursing care plus Free Nursing Care. We are not a dementia home.

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time and able to stay for prolonged visiting times for loved one is at the end of their life.


  • Parking

  • On site parking


The Grove Reviews (39)

Total of 39, showing 1-20
9.9

The Grove has a Review Score of 9.9 (9.892) out of 10, based on 11 reviews in the last 2 years. Over all time The Grove has 39 reviews.

Overall Experience

  • 35
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Date Published

39
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28

Review from Rosie J (Daughter of Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a huge thank you to the staff on duty this afternoon. The care, compassion and respect they showed my mum enabled her to have a very dignified death. They were all very supportive to myself and my daughter at a very distressing time, making the situation more bearable. It is times
like this where we realise how fortunate we are to have people who care for and about others. As a colleague of the care sector I would like to say thank you from the bottom of my heart. I knew I had chosen the right place for Mum and that you all made her final two weeks as comfortable as possible.

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Review from P P (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and extremely efficient and I would recommend this home to anyone with elderly, frail relatives.

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Review from Stuart R (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother initially inspected "The Grove" for our Mum and was so impressed he asked the manager immediately if he could reserve a place for her, what an excellent choice he made. It's convenient, and comfortable, the staff/management are approachable and appear happy in their work which must be demanding.
The facilities as is the choice of menus excellent, the accommodation is adequate, clean and serviceable. The downtime areas, inside and outside, are attractive and well cared for. The care our mum receives is first class as she can be quite stubborn at times (but can't we all), the activities are varied and constant. On the whole we can't find any negatives. Mum is settled, well-fed, warm and well-looked after. Thanks a lot.

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Review from R R (Wife of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit to look around The Grove I was impressed by the way the manager spoke to me - with genuine compassion and care and everything I saw and heard gave me confidence that my husband would receive a good level of care.
It soon became apparent that everything at The Grove was excellent.
The genuine and sincere care and compassion from the staff and the general 'family feel' every time I went in to visit. My husband received the best care. The staff treated him with sensitivity and dignity and also cared for us as a family too - thank you!

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Review from D R (Son of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at The Grove Care Home is the best I have seen. I have visited many care homes in my job. This was the best. The staff and team have created a family like no other.

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Review from Graham R (Son of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is modern with 1 level living. The food is of a high standard with a variation of foods on the menu.
The staff are very helpful and friendly they give support to the residents
The management gave information on the processes of my mother's care, there are daily activities, the rooms are
quite comfortable adequate and clean and it gives I think value for money.
Overall it is a nice comfortable place for my mother.

Reply from Donna Garrett, Manager at The Grove

Thank you for your kind comments, I will ensure these are passed on to the staff. We strive to give the highest standard of care to our residents and to support family members when required. I am glad you are happy with your mother's care, she is a pleasure to look after.


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Review from V B (Sister of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Grove is an exceptional home, I can't recommend more highly for your loved one. The manager is approachable, caring and knowledgeable. The home is very well run ensuring the safety of residents. The staff are truly special. There is a real team/family environment. They have one vision in mind and
that is to provide excellent care and support to the residents who live there. Together, they create a real welcoming, friendly and caring 'home' environment. The staff know residents well and are compassionate and sensitive to individual needs. They treat people with dignity and respect and go the extra mile for people. The home is beautifully clean, well maintained and there are always lovely displays of what is going on or activities residents have been doing. Bedrooms are personalised and always clean. There are a wide range of activities for residents creating memories and fun. Communication between the home and family is very good with regular newsletters and posts on social media

Reply from Donna Garrett, Manager at The Grove

Thank you for your lovely review and feedback V. I will share this with the staff, as I am sure they will appreciate the kind words very much.


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Review from D T (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Grove have been truly amazing from the first moment my mum arrived. They are so professional and the care they give is outstanding. Mum has settled quickly and we are safe in the knowledge she is in an excellent care facility. Nothing is too much for the nurses, HCAs and all support
staff.

Reply from Donna Garrett, Manager at The Grove

Thank you so much for your kind words. Your mum is a pleasure to care for and we are very happy that she feels settled with us.


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Review from Phillipa B (Daughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise The Grove enough. They have given my dad exactly what he needed, plenty of interaction and care. This is from all staff. I am totally happy with the care he receives, he loves it there.

Reply from Donna Garrett, Manager at The Grove

Thank you for your kind words, I will ensure the staff are made aware. Your Dad is a pleasure to care for and he makes everyone smile with his singing and stories.


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Review from Chris S (Son of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We took time to review a number of nursing homes before moving my mum to The Grove in August 2022 after mixed experiences at her previous nursing home. The Grove had excellent reviews and our experience of meeting the manager and staff gave us confidence that Mum would be in good hands in a safe, clean
and friendly environment. That initial feeling has proven to be right. All the staff are caring, professional and cheerful. Although bed-bound 24 hours a day, Mum has built up a good rapport with all the carers and nurses and trusts them all. Most importantly, she is happy with the care she receives. Also, when we go away on holiday, I have confidence that Mum is having the best possible care and they help with remote communication where necessary. I'd recommend this homely nursing home which treats residents and family with care and respect.

Reply from Donna Garrett, Manager at The Grove

Thank you for your kind words, I will ensure the staff are made aware of the lovely compliments. Your mum is a pleasure to care for and always makes everyone smile.


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Review from Sarah F (Daughter of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful, caring for my mum, who has lost all mobility and has advanced dementia. She is looked after with kindness, dignity, skill and respect. The home itself is very clean and well maintained, regular activities are organised, and menus are planned to suit the profile of residents.
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is regular communication with me if Mum's condition changes or if she has any concerns.
I recommend the Grove unconditionally. The care and professionalism are apparent from the moment you go through the doors.

Reply from Donna Garrett, Manager at The Grove

Thank you for your kind words, Sarah. It is a pleasure to care for your mum; her sense of humour brightens our day.


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Review from Julie S (Daughter of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were excellent in the care they provided my father who had lost all mobility and also suffered from dementia. He was completely at their mercy but at all times they treated him with dignity and respect. I cannot praise them enough. There will always be issues but as soon as we had any concerns,
we as a family were listened to and any concerns of ours were quickly dealt with.

Reply from Donna Garrett, Manager at The Grove

Thank you so much for your kind words. I will ensure all staff are made aware of your lovely comments. Your father was a pleasure to care for and the whole family always made the day brighter when they came to visit.


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Review from Margaret A (Wife of Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The caring, professional feeling of warmth and love from all the staff was second to none. Not only the resident but the whole family were treated with love and affection. I cannot recommend this home too highly.

Reply from Donna Garrett, Home Manager at The Grove

Thank you so much for your lovely words. It was a pleasure to meet all of your family. I will ensure the staff are made aware of your kind comments.


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Review from Sandra H (Daughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a huge thank you to all the care staff and nurses at the Grove care home, you have been truly amazing. Myself and the family cannot thank you enough for the care and love you have shown to my mum. Sadly, she passed away yesterday and my heart is truly broken but I know she is now
at peace and my, what a fighter she was. Also, a huge thank you to the carers who respected my wishes and dressed Mum, before her departure. Thank you so much.

Reply from Stephen Chambers, Registered Manager at The Grove

Thank you for the kind words! She really was a pleasure to care for and a character in our home. I want to thank all the family for your support of the home and if you need anything in the future, please feel free to contact us and we will be more than happy to help. Take care. Stephen and the team at The Grove.


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Review from Jade F (Granddaughter of Resident) published on 2 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a bad experience at a previous care home, the staff here resolved our faith in the care system. All the staff are truly amazing, welcoming and kind. My grandma was showed nothing but respect and dignity in her time here. Staff went above and beyond to make sure she was comfortable and we as a
family, were always welcomed when we came to visit. A massive thank you to all of you.

Reply from Stephen Chambers, Registered Manager at The Grove

Thank you for your kind words and appreciation of the staff and home, we always want to make a positive experience for our residents and their families. I will ensure that everyone involved in the care provided is informed of your review! Thank you!


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Review from Steven N (Son of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurse's, caregivers and everyone involved with the running of The Grove care home looked after my mother with care and love; from the time she was admitted to her passing in very difficult times, due to the Covid pandemic, whether it was a window view or the pod visit at Christmas, and the final
week of her passing; they always made you feel welcomed and treated you with respect.

Reply from Claire Tighe, Manager at The Grove

Thank you Steven for your kind response. It has been a difficult time for all. I will pass your response onto the staff as they will appreciate it.


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Review from Barbara S (Wife of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurses and carers are very caring. My husband regards it as his home and feels safe and cared for in his bedroom. I trust the staff fully and admire how they have coped through the pandemic. The Grove keep us up to date with the Covid.

Reply from Claire Tighe, Manager at The Grove

Thank you Barbara for your response. Your husband is a pleasure to care for and keeps all the staff smiling. I will pass your comments onto the staff.


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Review from A B (Daughter of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been in the Grove for over 2 years. She had a lot o medical problems and was always looked after well. Her conditions recently had got a lot worse all the staff continued to look after her very well. The time living through the COVID pandemic has been very challenging for all the staff and
residents because family and friend haven't been able to visit. They have allowed visits when possible. In my mum's last days they treated her with dignity and consideration.

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Review from J F (Husband of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was treated exceptionally well. I was treated with kindness and consideration.

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Review from Ivy B (Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During our term of office (Mayoress) we visited many care homes and hospitals in the line of duty but in the end, I chose The Grove for my retirement and I am very glad I did. The carers are wonderful, the food is good, the atmosphere, in general, is everything you could wish for in retirement. I am
so glad I close The Grove.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for The Grove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for The Grove is calculated as follows: ( (116 Excellents x 5) + (14 Goods x 4) ) ÷ 130 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grove is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

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Mike Martin

Job Title: Director

Joined: 2024

Director of Walton House Nursing Home, Walton le Dale, Preston and The Grove Nursing Home, Burnley.


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Dan Martin

Job Title: Director

Joined: 2024

Director of Walton House Nursing Home, Walton le Dale, Preston and The Grove Nursing Home, Burnley.


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Donna Garrett

Job Title: Registered Manager

Joined: 2022

Donna is a Registered Nurse


Frequently Asked Questions about The Grove

What types of Care is The Grove registered for?

Older Person Care, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Grove provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Grove have?

There are 41 Single Rooms.

What are the Facilities & Services at The Grove?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grove to the centre of Burnley?

1.6 mile(s) as the crow flies, distance by road may be significantly further.