The Grove

40 Owen Street, Rosegrove, Burnley BB12 6HW
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9.9 39 Reviews
  • The Grove, Burnley
The Grove Nursing Home, part of Walton Care Group, is a privately run nursing home situated in the Rosegrove area of Burnley.

The Grove's staff pride themselves on offering a friendly, care environment while practising a high standard of care.

The surroundings are light, spacious and extremely comfortable with an emphasis on friendliness and efficiency.

The Grove is dual registered for nursing care and young disabled although mainly catering for the elderly and is fully compliant with the requirements of the Care Quality Commission.

In addition, the home is independently assessed to ensure the home’s fully compliant status.

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Care Provided by The Grove

  • Primary Care Categories
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Donna Garrett (Manager)
  • Admission Criteria
    • Local Authority, NHS, Private
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for The Grove

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • The self funded fee is for elderly nursing care plus Free Nursing Care. We are not a dementia home.

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time and able to stay for prolonged visiting times for loved one is at the end of their life.


  • Parking

  • On site parking


The Grove Reviews (39)

Total of 39, showing 21-39
9.9

The Grove has a Review Score of 9.9 (9.892) out of 10, based on 11 reviews in the last 2 years. Over all time The Grove has 39 reviews.

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Review from Brett W (Son of Resident) published on 20 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care was of the highest quality. Staff always happy to go the extra mile. Taking time to understand Mum's needs.
A nice well kept home.
Management and nurses very understanding and supportive.

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Review from John-Lee W (Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring carers, excellent food, well managed and clean. Maintenance staff insufficient.

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Review from J W (Respite Resident) published on 8 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very good. Made my stay very good and if I had to go in a home I would recommend this home to anyone.

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Review from Ann P (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my dad got in The Grove was excellent. The staff were very caring and couldn't do enough for you. He spent his last 2 and a half weeks of his life very comfortable.

Reply from Karen Haslam, Director at The Grove

Thank you for your kind words.


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Review from Stephen H (Relative of Resident) published on 10 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.
Very friendly staff.
Visitors to guests are made to feel welcome.

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Review from Joan R (Wife of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband received excellent care at The Grove Care Home for the last few months of his life.
The staff were compassionate, caring and patient. The cooks took time every day to talk to him about his preferences and encourage him to eat.
In fact, all the staff did their best to make him feel at home.

Reply from Claire Tighe, Manager at The Grove

Thank you for your kind words.


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Review from Carole C (Daughter of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care was very good and we found the staff caring and attentive. I would recommend The Grove to anyone looking for a care home.

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Review from Sheila L (Niece of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle needed a short stay in a care home whilst he recovered from an illness and I was away on holiday. On my return, I found him fully recovered and well enough to go home. He said he had been cared for by kind staff who were very respectful and listened to his wants and needs. They allowed him
to get up when he wanted and go to bed at whatever time he chose. He could also pick and choose his meals, which was good, as he can be fussy.

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Review from Debra W (Niece of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care from all staff from the bottom to the top.
Nothing too much trouble ever.

Reply from Claire Tighe, Manager at The Grove

Thank you for the review. It has been a pleasure caring for your Aunt. She was a joy to be with from the beginning to the end. She will be sadly missed by all the residents and the staff.


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Review from Susan B (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy and comfortable at The Grove. He loves the food and his room has everything he needs. The staff are all lovely including the night staff. They always use my dad's name and they know who we are when we visit.
His care after falling was excellent and he was reassured by the staff
as he waited for the ambulance. I would have no hesitation recommending The Grove to anyone looking for a home from home for their relative. A very safe, warm place. Thank you.

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Review from Alison L (Daughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has dementia and she's well looked after here. Individual staff care about the residents they look after. As someone who visits regularly, I'm always greeted by name and I feel part of a community. The staff treat mum with respect and, though busy, will find time to chat. The nurses do a great job
and it's reassuring to know one's always on hand. Mum always enjoys her food here.

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Review from Sandra B (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always pleasant and make us feel welcome. I can always enquire about my relative and am always kept informed. The place and rooms are always clean and tidy. There are always staff on hand.

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Review from J F (Granddaughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my grandad was in The Grove on respite I could not thank the staff enough for their support towards my grandad and myself. All the staff, from carers to cleaners to management, had a professional, caring attitude towards not just my grandad but other residents too.

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Review from Sharon J (Daughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, caring, staff. Management there to help if any problems and if you find there is, the management will support and help you with getting the best outcome for your relative.

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Review from Josephine R (Daughter-in-law of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Grove is a very good care home. The staff are all caring. The kitchen staff are good and the food is good and a good choice for residents.

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Review from Michael M (Son-in-law of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall care very good. The staff are very welcoming. Odd times asked about his wellbeing but always had honest answers.

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Review from Barbara F (Mother of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has been a resident of The Grove for almost two years (he has severe M.S.) and needs 24-hour care. The staff are very supportive and treat him with dignity and kindness and any worries or problems we have are dealt with straight away. The overall atmosphere is nice and friendly.

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Review from Clare H (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with all the care provided to my mum. Highly recommended to anyone wanting their relative to come for a long time or just respite. A lot of entertainment provided for the residents from singers coming in to arm exercise to group games.

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Review from Judith G (Daughter of Resident) published on 19 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has received excellent care during his stay at The Grove. He went initially on respite, he lived with me at the time and has dementia. He thought he been to Blackpool on holiday! On his next visit, the staff welcomed him like a long lost friend and really made him feel at home. He moved in
permanently just over a year ago when I could no longer cope as he needed care during the night. All the staff, carers, cleaners, kitchen staff are like his extended family. He is now on end of life care and they have been fantastic, both with him and with us, I can't praise them enough. All too often all you hear about is the bad press when there are so many wonderful people doing an outstanding job under incredible pressure. My dad's last few years have been enhanced by his stay at The Grove and I can't thank them enough.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for The Grove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for The Grove is calculated as follows: ( (116 Excellents x 5) + (14 Goods x 4) ) ÷ 130 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grove is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (3)

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Mike Martin

Job Title: Director

Joined: 2024

Director of Walton House Nursing Home, Walton le Dale, Preston and The Grove Nursing Home, Burnley.


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Dan Martin

Job Title: Director

Joined: 2024

Director of Walton House Nursing Home, Walton le Dale, Preston and The Grove Nursing Home, Burnley.


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Donna Garrett

Job Title: Registered Manager

Joined: 2022

Donna is a Registered Nurse