Guy's Court Residential Care Home

409 Poulton Road, Fleetwood FY7 7JY
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9.9 33 Reviews
  • Guy's Court Residential Care Home, Fleetwood
The team at Guy’s Court is passionate about enriching the lives of residents. Many of them have worked at the home for over 10 and even 15 years, giving it that warm, family feel.

Providing residential and dementia care, they also provide pre-bookable respite care breaks, which are ideal for family carers who would like to plan a short break themselves, with the peace of mind of knowing their loved one is in safe hands.

The home is thriving, with so many activities and experiences for the residents to enjoy. From animal visits, pamper sessions and musical activities to reminiscence sessions, games and knit and natter. This summer the residents have enjoyed growing their own produce, harvesting it for the chef to use in the kitchen.

The team is passionate about residents having a very active role to play in how their home is run. The home’s resident ambassador takes the lead with residents’ meetings, providing feedback on everything from the menu to the activities on offer, and welcoming new families to Guy’s Court.

In the dining room residents enjoy delicious, home-cooked meals, from roast dinners with all the trimmings, to fish and chip Fridays, lighter bites like home-made soups and freshly baked cakes for afternoon tea.

Community is a big focus at the home, from school children who regularly visit and take part in activities, to community volunteers, local choirs and members of the neighbouring church. And of course, the team take the residents to enjoy church services too.

There are lots of trips out in the minibus, from Blackpool Zoo, Farmer Parrs Animal World and gardens centres, to shopping and the local beach and docks, a stone’s throw from the home.

The conservatory and lounge area are welcoming spaces to relax with loved ones, who are welcome at any time. And a mobile hairdresser visits for regular appointments in the home's salon.

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Care Provided by Guy's Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sally Gregory (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Guy's Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £945
    • RESPITE Self-Funded Residential Care from £945

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £945 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Guy's Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Guy's Court Residential Care Home Reviews (33)

Total of 33, showing 1-20
9.9

Guy's Court Residential Care Home has a Review Score of 9.9 (9.863) out of 10, based on 9 reviews in the last 2 years. Over all time Guy's Court Residential Care Home has 33 reviews.

Overall Experience

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Date Published

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Review from J B (Daughter-in-law of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is presently a resident at Guy's Court, although she is just in respite at this time after a short stay in hospital, she is cared for with all the professionalism as every other resident. We are aware that eventually it will become a more permanent move, and this has given us peace
of mind that when the time comes she will get all the care that is needed day to day.
With all the activities daily, and us being able to visit whenever we like, it will make the decision for the family an easier one.

Reply from Kate Yates, Communications and Content Specialist at Guy's Court Residential Care Home

Thank you for your review for Guy's Court. We're pleased to hear how happy you are with your mother-in-law's care and that you have such peace of mind for the future and what could be a permanent move to the home.


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Review from S W (Granddaughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan has moved into Guy's on respite looking at long term and she has settled in so much been made to feel welcome by staff and residents as a family we were so nervous but have no regrets now and are hoping she continues to enjoy her time there.

Reply from Kate Yates, Communications and Content Specialist at Guy's Court Residential Care Home

Thank you for your positive review for Guy's Court. We are thrilled to hear that your grandmother has settled in so well and that you feel so reassured by the care the team provide.


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Review from Danielle M (Daughter of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Guy's Court since October 2023. She started in respite and then short-term placement as a permanent resident.
We as a family could not be happier with the care, the home and all the staff.
Our mum is thriving and is very happy in her new home.
We are over the moon to be able to
write such a fantastic review after making the hardest decision of our lives by taking the step of full-time care for Mum. We highly recommend this care home to anyone who is looking for the best care for their relatives.

Reply from Kate Yates, Communications and Content Specialist at Guy's Court Residential Care Home

Thank you for your five-star review, we are delighted your mother is thriving at Guy's Court.


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Review from Ella R (Niece of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has recently been in Guy's Court. I felt extremely comforted by the fact that she was under such good care. My fears were allayed as the manager explained everything and answered all queries. Thank you for providing our family with assuring in a vicarious time.

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Review from George H (Sister of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is a resident at Guy’s Court. It is a pleasure visiting him. We are always made welcome and have got to know the staff well. We are kept updated about how he is doing and the staff are quick to identify any concerns about his health. The activities are always planned and families are invited
which is lovely to see. He has gained weight during his stay and as a family, we are really happy with his progression. We enjoy visiting him and know he is safe and well cared for.

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Review from Gemma M (Daughter-in-law of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. All the staff are so friendly and attentive and are looking after my mother-in-law so well. She has improved so much since going into there in April. She is happy in herself, is eating a lot better and is just generally content. Thank you to them all, would recommend to anyone who
is looking for their loved one to be cared for.

Reply from Kate Yates, Communications and Content Specialist at Guy's Court Residential Care Home

Thank you for your wonderful review, the team at Guy's Court will be thrilled to hear your positive comments.


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Review from W S (Grandson of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to give thanks to all of the staff at Guy’s. My Nan was a resident there for 2 years and sadly passed away earlier this year. The care and compassion shown was second to none. They have treated us all like family and it is clear to see that each and every staff member of staff cares dearly
for our loved ones.

Reply from Fae Doherty, Senior Marketing Officer at Guy's Court Residential Care Home

Thank you so much for such a wonderful review of our home - our staff will truly appreciate your kind words. Best wishes.


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Review from Juliet M (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my mother’s initial entry to Guy’s Court, to present day, her care has been exemplary. Each resident is treated as an individual. The home is professionally run, with an accessible management team. The home is clean and welcoming, residents are listened to and encouraged to express their wishes,
from what they want to eat to suggestions for activities. The activities programme is inclusive and varied. The staff are friendly, always welcoming to visitors, compassionate and caring when dealing with residents. The main thing is that I am reassured that my mother is very well looked after; her health is monitored, she is treated with dignity, she has quality of life and is in safe hands. I am so grateful to all of the staff for caring for my mother.

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Review from Duncan W (Brother of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Guy's Court for nearly a year. The home is first class. Supportive, friendly and helpful staff across the board from domestics to care managers. The food is very good with a good choice of options. They provide activities every day whether that be bingo, music or films.
Trips away from the home are organised and the residents are actively involved in decision-making. The manager responds to queries even when she is away from work which is a real credit to her. My brother is only 55 and is a resident here following a stroke. He is treated as an individual by all the staff and nothing is too much trouble. I really couldn't ask for a better home for my brother and I would recommend Guy's Court wholeheartedly.

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Review from John C (Grandson of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following the unexpected and unwanted news that my grandmother's care home was closing, I faced the unenviable task of finding an alternative in short order. The search was as depressing as I remember the first time around, with very many homes out there being satisfactory - but not much more. From
my initial contact with Guys Court, the staff were engaging, competent and respectful. On my unannounced first visit, I found a well-organised, calm, but efficient operation filled with happy staff and smiling residents. The accommodation was of a high standard with a lovely dining room and communal room and recently refurbished bedrooms. The manager couldn’t have been more helpful with the process and is clearly an experienced and respected leader. My grandmother has been made to feel welcome, loved and appreciated in her first few weeks. I receive regular updates on her progress, and she is the happiest I can remember seeing her. I do not think I could have found a better home for her.

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Review from A E (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just been admitted, she absolutely loves it. The staff are 5 stars. They have so much time and love for the residents, it's amazing. Couldn't wish for a better care home. The management are second to none.

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Review from Jane R (Niece of Resident) published on 17 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt came for respite care recently. The staff were wonderful and nothing was too much trouble. The manager was knowledgeable and really alleviated any concerns we had. My aunt will be returning next month. I cannot champion this home enough and would highly recommend. Thank you, guys!

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Review from Carol R (Daughter of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 18 months living in Guy's Court until she sadly passed away last year. The care she had was exemplary throughout and very dignified at the end of her life.
Currently, my father is in Guys Court having a period of respite care. He has been in there for about 8 weeks. The care my father
is getting is again exemplary. I want to credit the manager and her team of such dedicated staff. They go above and beyond to provide excellent care for their residents which at times must be very difficult in such challenging circumstances. It’s truly humbling to see the staff's genuine passion for care. They are all a credit to Sanctuary Care.

Reply from Fae Doherty, Senior Marketing Officer at Guy's Court Residential Care Home

Thank you so much for taking the time to review our home and for your kind words. Our team will so appreciate your wonderful feedback for both your mother and father's care. Thank you, Best wishes, Fae


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Review from Julie B (Daughter of Resident) published on 7 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was recently admitted to Guys Court after looking at a number of homes locally. His care is second to none and I am very pleased with his progress. Staff are kind and approachable. The food is varied and plentiful. He has improved massively since moving in and the interaction he is getting
is definitely enhancing his quality of life.

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Review from Sue B (Daughter of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Guy's since December 2020. She loves it there and says that all the carers are wonderful. She says the meals are really really good. She likes her room. From what I have seen the staff are wonderful. They aren’t doing just a job but are very caring to each resident. They talk so
nicely to my Mum and nothing is too much trouble for them. There are plenty of activities going on for the residents and they celebrate any occasion that is relevant. I haven’t been able to go inside the home yet due to Covid restrictions but have been able to see Mum in the conservatory after having covid tests beforehand. All the staff I have seen have been really helpful, friendly and kind. I am looking forward to Covid rules being lifted then I can see more of everything. Mum is looking forward to the hairdresser restarting but meanwhile, the carers have been wonderful at helping mum look her best. Thank you all.

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Review from Pete T (Son of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has dementia and has been a resident since December 2020. I’ve found the staff to be extremely caring and understanding. They always go the extra mile to do whatever they can to help mum. Mum always says how nice her bedroom is, how good the food is and how nice the staff are. There are plenty of
activities taking place. Highly recommended.

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Review from Sandra G (Daughter of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Guys Care Home just before Christmas. She says the staff look after her well, and the home is lovely. The home is kept to a high standard. The staff are all very caring and friendly. They listen to my mother and encourage her to join in with activities. They help her to get dressed
in the morning, with lots of encouragement choosing her clothes for that day. They do the same at bedtime. The food is good. There are also snacks and drinks on offer throughout the day.
The staff are always pleasant and keep us updated with how my mother is.

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Review from Ruth B (Friend of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lifelong friend was a resident at Guys Court until she sadly passed away earlier this year. I was unable to visit her in person during the pandemic but the staff helped her to use video technology to allow us to see one another and I was advised by management that I could call at anytime. She always
seemed happy when I spoke with her and spoke highly of the staff looking after her. I would wholeheartedly recommend this care home. The management and staff go out of their way to keep their residents happy.

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Review from Robert W (Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to stay at Guy's Court Residential Care Home originally over the Christmas period. My wife is also a resident. The staff are friendly, very helpful and the activities provided are great, we suggested a Mexican themed day during our last resident meeting and it was great fun with activities and
menu to match the theme. I enjoy the food particularly the rice and pasta dishes and the chef will come and chat with me daily. I highly recommend Guy's Court Residential Care Home, it’s a friendly and relaxed environment with a warm atmosphere.

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Review from Anne R (Stepdaughter of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmum has been in Guy's Court Residential Care Home in Fleetwood very happily for some time. We live a five hour return visit from there, so cannot visit as often as we would like and during the lockdown, it has been a particularly difficult time but the staff at Guy's Court Residential Care Home
could not have been more helpful. In my opinion they have carried out health and safety measures for the protection of all concerned, whilst still maintaining a good level of connection with me. Whenever I have spoken on the phone both to staff and to my step mum herself, I always feel happy after the conversations, that my step mum is receiving the best care. My step mum always looks and sounds healthy and happy during visits and it's a pleasure to see her clearly being cared for in a way that suits her well, especially bearing in mind she is ninety two and has dementia. Residents are encouraged to be sociable in the main lounge but are also given the respect to be able to stay in their room if they wish. I think it's a good home.

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Guy's Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for Guy's Court Residential Care Home is calculated as follows: ( (105 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Guy's Court Residential Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sally

Sally Gregory

Job Title: Home Manager

Joined: 2020

I started at Guy’s Court in February 2020, having worked at my previous home for 24 years in roles including home manager and company director.
As a team we are very passionate about the home and the person-centred care we provide to our residents. We have a wide range of activities and events in the home with a focus on keeping our residents mentally and physically active.
I am very proud of the progress the home has made, which has been achieved working collaboratively as a team, enriching the lives of our residents.


Frequently Asked Questions about Guy's Court Residential Care Home

What types of Care is Guy's Court Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Guy's Court Residential Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Guy's Court Residential Care Home have?

There are 33 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Guy's Court Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Guy's Court Residential Care Home to the centre of Fleetwood?

0.9 mile(s) as the crow flies, distance by road may be significantly further.