Headroomgate Care Home

1 Oxford Road, St Anne's, Lytham St Annes FY8 2EA
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9.4 25 Reviews
  • Headroomgate Care Home, Lytham St Annes
Headroomgate is situated in a quiet residential area of St Annes approximately five minutes from St Annes Square.

The home is conveniently located for the local shops and the promenade. The home provides care for just 19 ladies and gentlemen. The home has a friendly and welcoming atmosphere.

The home has a large lounge on the ground floor, which has a beautiful large bay window from which the residents can relax and enjoy the views of the garden and watch the passers-by. The home has a large spacious dining room on the ground floor which is tastefully decorated. Both rooms have an original fireplace and a feature coal effect fire which gives the room a traditional cosy feel.

The bedrooms are tastefully furnished and decorated to a high standard. Residents can bring personal items and small items of furniture to personalise the bedroom. The home has both a shower and a bath, which are fitted with facilities to make them suitable for those residents with mobility difficulties. All bedrooms are easily accessible via the four-person passenger lift.

A choice of menu is available at each meal. Special diets can be catered for. Each meal is freshly prepared using only the finest ingredients. The menu is both wholesome and varied, providing a well-balanced diet.

There is a beautiful secure garden at the front of the home which provides a safe place for the residents to enjoy. There is also a secure decked area, furnished with table and chairs, where during the summer months, the residents can enjoy the sunshine and the breath-taking sea air. The decking can be easily accessed from the dining room.
The team use a digital care planning tool to create person centred care plans for each resident.

A varied activities programme is provided including regular entertainers, trips out and crafts. The home provides person-centred activities that are tailored to each individual resident.

Care Provided by Headroomgate Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Headroomgate ltd
  • Person in charge
  • Anna Mitchell (Manager)
  • Admission Criteria
    • Old Age, over 65 and under 65, dementia, physical disablity
    • Ages 50+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Headroomgate Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £725
    • Self-Funded Residential Dementia Care from £852
    • RESPITE Self-Funded Residential Care from £794
    • RESPITE Self-Funded Residential Dementia Care from £852
  • (these prices are only a guideline, please contact Headroomgate Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • A car park is provided.


Total of 25, showing 1-20
9.4

Headroomgate Care Home has a Review Score of 9.4 (9.375) out of 10, based on 7 reviews in the last 2 years. Over all time Headroomgate Care Home has 25 reviews.

Overall Experience

  • 21
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Date Published

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18
Overall Experience  Overall Experience 5.0 out of 5

Is very good and nice staff to talk to and does excellent care needed to be done. They are very supportive to me and play activities and get us involved in lot more stuff. Where the care home is they nice area and the local church is good for me.

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Overall Experience  Overall Experience 5.0 out of 5

When I have visited my cousin I have been welcomed by the staff with a smile. They are all very pleasant and the management are always helpful. What I am impressed with is the cleanliness and the caring way the staff treat the residents.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has daycare three times a week. He is well looked after from the staff. We are both made to feel very welcomed into the home. I feel comfortable leaving my husband in their care.

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Overall Experience  Overall Experience 4.0 out of 5

My mother is extremely well looked after. I am always welcomed into the home. the staff and manager are always kind and caring. I feel very comfortable leaving my mother at Headroomgate.

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Overall Experience  Overall Experience 5.0 out of 5

Mum went in for respite and enjoyed it so much she wanted to stay on a permanent basis. She has everything she wants and the staff are very attentive to her needs, Mum is easy going and the staff enjoy the daily banter with her . The food and the accommodation are first class and the staff are a joy
to meet on every visit . I am so happy that Mum is settled and I have no worries about her future.

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Overall Experience  Overall Experience 5.0 out of 5

The staff make this place. My mother was very well looked after and treated with dignity and respect. All the staff we met were helpful and positive. There was plenty of food and brews provided and my mother came out looking in better shape than when she went in. Looked to us like the staff tried hard
to entertain the residents as well. Overall the team did a great job.

Reply from Pamela Mathauda, Owner at Headroomgate Care Home

Thank you for your review. It is great to have such lovely feedback. It is good for the staff to be praised for the hard work they do.


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Overall Experience  Overall Experience 4.0 out of 5

My experience at this care home is an eye-opener. The staff and owners are alright and professional.

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Overall Experience  Overall Experience 5.0 out of 5

Reasonable accommodation and well-trained and attentive staff. Any problems are quickly addressed, and wherever sorted out for the residents. The home is clean and well looked after and changes made to keep it up-to-date and pleasant for both residents, their families and others who may visit them.

Reply from Pamela Mathauda, Owner at Headroomgate Care Home

Thank you for taking the time to review the home and for your feedback. It is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted to Headroomgate after a fall that resulted in a broken hip, he was unable to manage at home on release from hospital.
The staff and management have been wonderful to dad. They eventually got him up and about and mobile enough for him to go back home.
I don't want to mention anyone
by name in case I miss someone out. It can't have been easy trying to look after a 95 year old that thinks he is 55.
My thanks to you all.

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Overall Experience  Overall Experience 5.0 out of 5

Knowing mum is well cared for gives us peace of mind. Throughout the pandemic, she has been kept safe and secure. She is very happy with her room which we have been able to personalise. Health permitting mum is generally content.
Thank you management and staff for your loving care and attention.

Reply from Pamela Mathauda, Owner at Headroomgate Care Home

Thank you for you feedback and your lovely comments. We will share your review with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Headroomgate Care Home for a year now. Throughout this time I have always found the care she has received, and all my interactions with the Home, to be excellent. The manager and staff have always been caring, respectful, friendly and very helpful to both my mum and myself.
My
mum has dementia and when I visit it is very reassuring to see that she is settled, happy and well looked after. Would recommend Headroomgate Care Home to anyone in a similar position.

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Overall Experience  Overall Experience 5.0 out of 5

My mum aged 92 years old has been a resident at Headroomgate Care Home for a few weeks now. Initially, it was a temporary stay but needs must it's now permanent. Her care has been exceptional in all areas of need. She has been treated with respect and patience allowing her to maintain her dignity at
a time of huge changes in circumstances. Full Mark's to the manager and her team for whom nothing seems too much trouble.

Reply from Pamela Mathauda, Owner at Headroomgate Care Home

Thank you for taking the time to review Headroomgate Care Home. Your comments are much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My Dad is a resident here and has been for years. He has a condition called Korsakoff syndrome, which is a chronic memory disorder caused by a severe deficiency of thiamine (vitamin B-1). He does remember his family and is very familiar with the staff at his residence. He is happy and his confidence
has progressed over the years, coming out of his room and joining in games and socialising more and more. We, the family can talk to the staff at any time, we communicate very well at regular intervals. We are very happy. The staff are amazing at Headroomgate Care Home. Well done to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

My Aunty has been a resident for over five years at Headroomgate. She is very happy in the home and staff are very caring towards her. She suffers from early dementia and her needs are met by the staff and the home. I feel she is very safe in the home.
The recent covid-19 has been a real worry and
concern for her wellbeing. The staff have used PPE at the expense of the home and any deaths within the home have been as a result of the government's failure to provide covid testing for residents and staff. The staff have been heroic during a very difficult time. My aunty has a major birthday coming up shortly and I am confident that she will love to see it as a result of the sacrifices made by staff and fellow residents. A caring home which I can fully recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been at Headroomgate Care Home over a year now. I am very pleased with the care and accommodation that is provided at a reasonable cost.
A few issues have arisen and these have been dealt with to my satisfaction on the whole.
Recently my father's room was changed and I was notified,
however, on 2 other occasions I was not and hope to pursue this.

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Overall Experience  Overall Experience 4.0 out of 5

The home is cheerful and accessible for residents and their friends and family. I am not sure about taking part in regular activities to assist in the keeping of healthy, active and fun things to do.

Reply from Pamela Mathauda, Owner at Headroomgate Care Home

We have an activity coordinator at the home who provides regular person-centred activities. We also have regular entertainers that come to the home to provide entertainment. We also take the residents out for meals in the local area. Residents can choose whether they wish to participate in the activities or not. Some residents prefer the 1-1 person centred activities rather than group based activities.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum who has severe Alzheimer's receives excellent care at Headroomgate Care Home. The manager and staff are excellent, personable, caring and professional. Headroomgate is an excellent care home. The staff are always friendly and welcoming and the ratio of staff to residents is good. They provide
me with peace of mind knowing that my lovely Mum is well looked after, comfortable and safe.

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Overall Experience  Overall Experience 5.0 out of 5

The management and staff at Headroomgate were excellent with my daughter who had been in a coma and come out of it with brain damage. She is only 47 years old, the home being for old people. They have shown her kindness and spoilt her completely.
Also, they have supported me in many ways.
I know when
I leave her she is safe.

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Overall Experience  Overall Experience 4.0 out of 5

My friend suffers from severe dementia and the carers at Headroomgate nursing home care for her very well. When I visit she is always clean and dressed nicely.

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Overall Experience  Overall Experience 5.0 out of 5

I came here and been nicely supported that it is as close to home from home. Pleasant and friendly.

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Current Review Score: 9.4 (9.375)

Overview of Review Score

The Review Score of 9.4 (9.375) out of 10 for Headroomgate Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Headroomgate Care Home is calculated as follows: ( (58 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 83 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Headroomgate Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Mar 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Headroomgate Care Home

What types of Care is Headroomgate Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Headroomgate Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Headroomgate Care Home have?

There are 15 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Headroomgate Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Headroomgate Care Home to the centre of Lytham St Annes?

1.8 mile(s) as the crow flies, distance by road may be significantly further.