Birch Green Care Home

Ivydale, Birch Green, Skelmersdale WN8 6RS
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9.8 40 Reviews
  • Birch Green Care Home, Skelmersdale
Welcome to Birch Green Care - Birch Green is proud of its holistic, person centred approach to care and the people carers support are encouraged to make the most of an extensive social programme.

Residents and their families can be assured of Birch Green Care Home’s total commitment to the delivery of top quality, professional nursing care and attention.

Birch Green Care Home has been tastefully furnished to the highest standards, but there is still plenty of space to add personal touches by bringing favourite furniture, photographs and pictures. Staff happily assist people they support in transforming their private room into their ‘home’ during their stay.

All the people they support also have access to separate lounges and dining rooms, where they can entertain their visitors as they choose. Therapeutic but homely, designed for care, yet beautifully appointed, Birch Green Care Home has been designed from the outset with the aim of providing an atmosphere that is both supportive and purposeful, aiming to strike a good balance between appropriate stimulation and calm.

Birch Green offers a positive lifestyle choice, a choice for your care, your way.

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Care Provided by Birch Green Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Orthopaedic
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma Morgan (General Manager)
  • Admission Criteria
    • Residential / Nursing Clients
    • Ages 65+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Birch Green Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,127
    • Self-Funded Residential Dementia Care from £1,127
    • Self-Funded Nursing Care from £1,127
    • Self-Funded Nursing Dementia Care from £1,127
    • RESPITE Self-Funded Residential Care from £1,127
    • RESPITE Self-Funded Residential Dementia Care from £1,127
    • RESPITE Self-Funded Nursing Care from £1,127
    • RESPITE Self-Funded Nursing Dementia Care from £1,127
  • (these prices are only a guideline, please contact Birch Green Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Birch Green Care Home Reviews (40)

Total of 40, showing 1-20
9.8

Birch Green Care Home has a Review Score of 9.8 (9.797) out of 10, based on 14 reviews in the last 2 years. Over all time Birch Green Care Home has 40 reviews.

Overall Experience

  • 32
  • 7
  • 1
  • 0
  • 0

Date Published

40
0
5
14
26

Review from S A (Son of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident in Birch Green Care Home.
I cannot speak too highly about the quality of the staff at Birch Green.
They are caring, compassionate and dedicated.
The home is spotless and my father is always clean and comfortable when I visit.

Reply from Emma Morgan, General Manager at Birch Green Care Home

Thank you for your kind comments. Hope to see you soon.


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Review from G B (Daughter of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to respite in July by managers, and they were literally like angels in a time of extreme distress in the family, but especially Mum. She has a number of health conditions but has vascular dementia, which is deteriorating very quickly, and decreasing mobility from a non-healing leg
ulcer. The home has helped her in every possible way when other services have let us down. Every member of staff has been so lovely, caring and professional. The home is friendly and has amazing facilities, but more than anything, it makes the residents feel safe and loved. Thank you.

Reply from Emma Morgan, General Manager at Birch Green Care Home

Thank you for your lovely kind words. Kind regards.


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Review from M F (Wife of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband entered the care home on February 2nd, 2024. From the first day, he was welcomed by members of staff and settled immediately. He became bedridden and was looked after with care and compassion by everyone.
I cannot thank the staff enough for the understanding and care received. Sadly he
died on the 21st of April with both myself and his sons by his side.

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Review from David B (Nephew of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family would like to say a massive thank you to all the staff at Birch Green Care Home who looked after our 98-year-old aunt while she was a resident for several months recovering from a broken hip.
We are so grateful for the meticulous care and genuine love everyone at Birch Green gave our aunt.
All the staff treated her as you would a much-loved family member. Nothing was too much for them as she gradually failed to respond.
The doctors and nurses who visited her were amazing and kept us updated regarding her health. The care staff who kept encouraging her to eat and try to walk again were sensitive and showed wonderful patience and understanding.
Birch Green is an excellent example of how caring for elderly people should be done.

Reply from Emma Morgan, General Manager at Birch Green Care Home

Thank you, David, for your lovely feedback. We hope you and your family are well.


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Review from Barbara B (Friend of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Birch Green with my friend whose relative is in the care home. It was on the afternoon of the afternoon tea on 1st April for all residents. The rooms were set up just like a lovely cafe, with cake stands etc. on every table. There was a singer successfully getting residents to join in. All
of the staff were amazing in interacting with residents and guests as well as dancing with residents. The atmosphere was wonderful and the care I witnessed exemplary. Thank you, I felt very emotional when I left.

Reply from Emma Morgan, General Manager at Birch Green Care Home

Thank you for your lovely feedback. We hope to see you again soon. Kind regards, Manager.


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Review from Pauline D (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a 6-week stay in hospital Mum moved into Birch Green for end-of-life care.
Mum was well looked after in Birch Green. She enjoyed her little chats with her carers and the domestic team, her personal care was always taken care of. Information and updates always available. As a family we can only
thank the team for their kindness and care during Mum's stay. Mum sadly passed away on 24th December 2023. Thank you all for caring.

Reply from Kate Tipper, Sales Coordinator at Birch Green Care Home

Thank you for taking the time to leave us a review regarding your mother. We appreciate your feedback and we are delighted to see the star rating. Take care, Birch Green.


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Review from J F (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Putting someone in a home is never easy, but I am so glad I chose here for my father. Through their care he has come so far in a couple of weeks, more than we thought possible. Staff are really friendly, hard working and brilliant with residents nothing is too much trouble and always keep you updated
with patient's progress. Would highly recommend Birch Green Care Home.

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Review from S B (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Birch Green Care Home had availability when we hit a crisis point in our care provision for Mum recently and were incredibly helpful and supportive during what was, for us, a traumatic decision to place her for respite. We were shown an immaculately clean room by friendly and caring staff and met with
kindness throughout. There was a tangible feeling of care being provided to all residents by all staff. Mum’s improvement in mood, mobility, interaction and general well-being has been such that we realise we are unable to provide the level of stimulation and 24-hour care in a safe environment that she is experiencing at Birch Green and have taken the decision to extend her stay indefinitely.

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Review from Julie M (Daughter of Resident) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff have provided exceptional care, support and affection to my mother who has been in the nursing home since July 2023. The family are so thankful for how comfortable they made her feel and nothing was ever too much trouble. They arranged for us to celebrate our parents platinum wedding
anniversary in the home we could not have asked for more. We highly recommend Birch Green Care Home.

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Review from A W (Daughter of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was only a resident for 9 days before he sadly passed away. The care and compassion he (and us) were shown was second to none. Nothing was too much trouble for the staff. As a family, we will be forever grateful for the love and care Dad was given for those last difficult days. The staff are
amazing.

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Review from Les P (Son-in-law of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law has recently become a resident of Birch Green Care Home. As a family, we were concerned that he might not settle in or like it there. However, we had nothing to worry about. He has settled in very well. The home is lovely. It is very clean and all the staff are very friendly and helpful.
I would not hesitate in recommending the care home to other would-be users. Thank you for everything you do.

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Review from P R (Daughter of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time I have visited Mum, I am impressed by the professional and caring nature of each staff member. Thank you.
On value for money, the score could have been selected as excellent, but do believe the state should provide for all. It's not a reflection of Birch Green, which is good value.

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Review from Sheila G (Niece of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a short illness, my 93-year-old aunt needed the care of Birch Green Care Home. Her daughter chose this home for her and she couldn't have chosen a better one. All the staff genuinely care so much about all of their residents. There is always a member of staff to greet you as soon as you enter,
which makes you feel welcomed. The atmosphere is so homely and the level of cleanliness is outstanding.
My aunt wasn't eating when she first arrived but the staff made time to sit with her at meal times and coax her to eat. They also encouraged her to start walking again with the help of a walking aid. The care and attention she has received at Birch Green has been second to none. I wouldn't hesitate in recommending Birch Green to anyone who needed care for their elderly relatives.

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Review from G T (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Birch Green Care Home and all the staff are truly amazing. My mother has been there for many years and is looked after incredibly well, despite the fact that she is very difficult with lots of challenging behavioural issues. The team, led by the general manger and team leader, are professional at all
times and are also patient, kind and understanding in whatever situation arises. In addition, they liaise with residents' families so that the best decisions are made for everyone involved. I wouldn’t hesitate in recommending this wonderful home to anyone who is looking for top-class care for a relative or friend.

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Review from G R (Brother-in-law of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother-in-law was in the care of Birch Green Nursing Home they have looked after him with professional standards. Good staff all round clean and tidy, a good place for all residents.

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Review from P R (Sister of Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident at Birch Green Care Home for the past four years. He passed away in October after a month in the hospital. The management and staff were amazing. My brother had Alzheimer's and could be aggressive and difficult to cope with but this never phased the staff he was treated with
dignity and respect and very well cared for. I would not hesitate to recommend this care home and thank them sincerely for everything they did for my brother. An amazing team!

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Review from Marie C (Wife of Resident) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff know all the residents by name and provides personal, kind care. They are patient, considerate and understanding. All our family feel embraced and included in the care of my husband. We are much more comfortable with the situation because he is looked after so well.

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Review from Barbara G (Daughter of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are all very approachable and will deal with any issues quickly. Staff work very hard at all levels.

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Review from M C (Wife of Resident) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had been at Birch Green Care Home for just over four years. Throughout his stay, he received the utmost care and attention. Staff show love, care, dignity and privacy at all times. Could not ask for better care for my husband who could be challenging at times. They carried out all duties
with patience during the Covid episode. They carried out all usual duties with care and compassion. I can only thank all staff from the bottom of my heart.

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Review from C M (Wife of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came into this lovely home while I was in the hospital. All the staff were absolutely fantastic so caring and understanding, I didn't have to worry about him while I was recovering because I knew he was getting the best possible care. He settled in so quickly and so well because of the staff,
you were all so patient, you made him smile, a real home from home.
Thank you everyone you are all angels x

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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Birch Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Birch Green Care Home is calculated as follows: ( (137 Excellents x 5) + (24 Goods x 4) ) ÷ 161 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.946 Points relating to the number of positive Reviews for Birch Green Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 14 Positive Reviews ÷ 14.8 = 0.946

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (33)

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Frequently Asked Questions about Birch Green Care Home

What types of Care is Birch Green Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Birch Green Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Birch Green Care Home have?

There are 74 Single Rooms.

What are the Facilities & Services at Birch Green Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Birch Green Care Home to the centre of Skelmersdale?

1.5 mile(s) as the crow flies, distance by road may be significantly further.