Birch Green Care Home

Ivydale, Birch Green, Skelmersdale WN8 6RS
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9.8 40 Reviews
  • Birch Green Care Home, Skelmersdale
Welcome to Birch Green Care - Birch Green is proud of its holistic, person centred approach to care and the people carers support are encouraged to make the most of an extensive social programme.

Residents and their families can be assured of Birch Green Care Home’s total commitment to the delivery of top quality, professional nursing care and attention.

Birch Green Care Home has been tastefully furnished to the highest standards, but there is still plenty of space to add personal touches by bringing favourite furniture, photographs and pictures. Staff happily assist people they support in transforming their private room into their ‘home’ during their stay.

All the people they support also have access to separate lounges and dining rooms, where they can entertain their visitors as they choose. Therapeutic but homely, designed for care, yet beautifully appointed, Birch Green Care Home has been designed from the outset with the aim of providing an atmosphere that is both supportive and purposeful, aiming to strike a good balance between appropriate stimulation and calm.

Birch Green offers a positive lifestyle choice, a choice for your care, your way.

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Care Provided by Birch Green Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Orthopaedic
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma Morgan (General Manager)
  • Admission Criteria
    • Residential / Nursing Clients
    • Ages 65+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Birch Green Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,127
    • Self-Funded Residential Dementia Care from £1,127
    • Self-Funded Nursing Care from £1,127
    • Self-Funded Nursing Dementia Care from £1,127
    • RESPITE Self-Funded Residential Care from £1,127
    • RESPITE Self-Funded Residential Dementia Care from £1,127
    • RESPITE Self-Funded Nursing Care from £1,127
    • RESPITE Self-Funded Nursing Dementia Care from £1,127
  • (these prices are only a guideline, please contact Birch Green Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Birch Green Care Home Reviews (40)

Total of 40, showing 21-40
9.8

Birch Green Care Home has a Review Score of 9.8 (9.797) out of 10, based on 14 reviews in the last 2 years. Over all time Birch Green Care Home has 40 reviews.

Overall Experience

  • 32
  • 7
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5
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26

Review from D H (Husband of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is excellent

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Review from K F (Son of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been cared for well and is happy at Birch Green, the staff are friendly and welcoming to our family. The activities team go out of their way to support visits extremely well. Wonderful care home and staff.

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Review from Jacqueline M (Granddaughter of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home exceptionally caring towards my nan, she never suffers or wants for anything. She is well looked after, cared for and comfortable. She is happy always. Staff are very approachable and I have never had an issue but I feel if I did, it would be dealt with.

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Review from D P (Brother of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have seen much improvement in the cleanliness of both my brother and his room in the past 12 months. Due to the fact that we live abroad for six months of the year, I can only comment on how I have seen the improvement over such a period of time. In terms of his personal care, this is also much improved.

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Review from Tracey H (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and supportive staff, always approachable when we visit. Mum seems to have a good relationship with the staff. The rooms are always clean and tidy. Now that the restrictions are not as tight, activities are starting to take place, which I think is a great thing for residents and staff. Our
family is always kept up to date with mum's condition. One suggestion from me would be some sort of family portal, so I could log in to see how mums day has been, so when I visit (or from home) I can see how she's been etc.

Reply from Emma Morgan, General Manager at Birch Green Care Home

Hi Tracey,
Thank you for your positive feedback. I will take on board your suggestions for a portal. Thank you.


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Review from L W (Daughter of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have our mum living at Birch Green Care Home and cannot express how much love and care that she is receiving. Our mum's needs are being met and we know that Birch Green Care Home staff go above and beyond to take care of her. It also gives the family peace of mind she is being well cared for.

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Review from Julie M (Daughter of Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only there for three weeks, she had terminal cancer. The kindness and compassion shown to Mum and all her family were exceptional. The staff are fabulous, and we cannot thank them enough for all they did for Mum and ourselves.

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Review from Edna G (Wife of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all members of staff. Food and drinks are always nourishing and palatable.

Reply from Victoria Sudworth, General Manager at Birch Green Care Home

Thank you for your feedback.


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Review from John H (Nephew of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team looked after my uncle for a short time up to his death and we couldn't have wished for him to spend his last days in a better place.

Reply from Christine Stevens, Associate Director of Communication and Development at Birch Green Care Home

Thank you for taking the time to leave your review of Birch Green Care Home on carehome.co.uk, it is very much appreciated. I will pass on your kind words to the team at Birch Green Care.


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Review from Lianne (Daughter of Resident) published on 3 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was given excellent care. The home is friendly and welcoming, staff did everything possible to support and care for my Dad and to support his family. I was able to have peace of mind that my Dad was in no danger and was well cared for, by competent, professional, efficient, dedicated and caring
staff. Our family were allowed to be with Dad 24/7. Excellent care which treated my Dad as a person rather than 'another' patient. I can't put into words the relief I felt knowing that my dad was safe and cared for.

Reply from Victoria Sudworth, General Manager at Birch Green Care Home

Thank you for your review, and kind words.


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Review from J T (Daughter of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has settled well, enjoys the activities. All medical needs are sorted too.

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Review from Angela B (Daughter of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was a resident here from June 2017 to his passing (March 2018). He was initially downstairs but when his dementia progressed was moved upstairs in Dec 2107. I cannot fault the care and attention he was given. We had a few hiccups along the way but a meeting was arranged and our concerns were
sorted right away. All staff from nurses, carers, laundry and cleaners are so dedicated. It is a "home" for all their residents, they become their residents and an extended family and they achieve this.


I cannot fault the care and attention given to my Dad both downstairs and then upstairs. This is a care home where CARE is without a doubt given. I thank everyone. His end of life care was to be with them. They were absolutely brilliant not just with Dad but with us as a family. Also, if you are looking for a reliable trustworthy, caring home for your loved ones I say go visit them and see for yourselves.


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Review from Lynn P (Daughter of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is not much I can say. Everything is brilliant, the staff can't do enough for the resident and their family.

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Review from Mary D (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My father has been in this care home for 6 weeks so still early days yet but at the moment I am happy with the care he has received so far.

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Review from Charles N (Husband of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the way my wife is being looked after. Excellent, excellent, excellent care.

Reply from Jennie Green, HR Administrator at Birch Green Care Home

Dear Charles


Thank you so much for your lovely comments, everyone at Birch Green Care Home strives to do the best for each individual.


I will pass on your comments to all our staff and to our management team.


Regards


Jennie Green


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Review from Pamela T (Wife of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband went into Birch Green Care Home in February 2017 and the treatment was excellent from the very start. The staff are very caring and helpful and the nursing care is perfect, in fact, all the staff are very caring and helpful. The home is welcoming whenever and whatever time I went in to see
my husband. I would recommend this care home to anyone. My husband passed away in the home on 26th September 2017 and was treated with great dignity.

Reply from Jennie, Administrator at Birch Green Care Home

Dear Pamela


Thank you so much for your lovely comments, everyone at Birch Green Care Home strive to do the best for each individual.


I will pass on your comments to all our staff and to our management team.


Regards


Jennie


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Review from John Brian J (Husband of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife receives a very high degree of care and as a very discerning person I am more than satisfied and as such, there is nothing further to add.

Reply from Jennie Green, HR Administrator at Birch Green Care Home

Dear John


Thank you so much for your lovely comments, everyone at Birch Green Care Home strive to do the best for each individual.


I will pass on your comments to all our staff and to our management team.


Regards


Jennie Green


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Review from Mary C (Wife of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had wonderful care in the 2 years and 10 months he resided at the home. Myself and my family were kept informed at all times of any concerns about my husband's health. We have always been happy with the care my husband, myself and family have encountered.

Reply from Jennie Green, HR Administrator at Birch Green Care Home

Dear Mary


Thank you so much for your lovely comments, everyone at Birch Green Care Home strives to do the best for each individual.


I will pass on your comments to all our staff and to our management team.


Regards


Jennie Green


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Review from Darren S (Son of Resident) published on 17 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father seems very happy with the care his is receiving and I can't fault the staff here. Everybody is very friendly and helpful and seem to genuinely care about everybody here.

Reply from Jennie Green, Administrator at Birch Green Care Home

Dear Darren,
Thank you for you review such kind words, which I will pass on to all members of staff at Birch Green Care Home.


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Review from Kenny W (Son-in-law of Resident) published on 19 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff that work in Birch Green care home are polite and helpful and they do their work professionally. They make sure that the residents dignity is kept at all times when assisting them in and out of their chairs. They tried to make Christmas time as fun and happy as they could.

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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Birch Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Birch Green Care Home is calculated as follows: ( (137 Excellents x 5) + (24 Goods x 4) ) ÷ 161 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.946 Points relating to the number of positive Reviews for Birch Green Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 14 Positive Reviews ÷ 14.8 = 0.946

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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