The weekly fee includes accommodation and normal personal and nursing care. The weekly fee excludes: hairdressing, chiropody, opticians, purchase of new clothing, newspapers where specifically for the service user, laundering of delicate items which cannot be laundered in the high temperature commercial washers used by the provider or by hand washing.
No onsite parking, however, plenty of roadside parking available outside the home.
Priory Court has a Review Score of 9.8 (9.799) out of 10, based on 32 reviews in the last 2 years. Over all time Priory Court has 38 reviews.
Review from M M (Daughter of Resident) published on 12 December 2023
Submitted via Website •
Report
Reply from Andrea Jones, Matron at Priory Court
Thank you for taking the time to leave a review and for your kind words. We are constantly evolving and making improvements where possible to make life at Priory Court comfortable, enjoyable, safe and secure. I will pass on your comments to all the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J J (Great-granddaughter of Resident) published on 11 December 2023
Submitted via Website •
Report
Reply from Andrea Jones, Matron at Priory Court
Thank you for your very kind comments. We work hard to maintain high standards of care and arrange activities that are relevant to the resident's wishes. I will pass on your comments to all of the staff. We appreciate you taking the time to leave this review
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Friend of Resident) published on 11 December 2023
Submitted via Postal Card •
Report
Reply from Andrea Jones, Matron at Priory Court
Thank you for your kind comments. It is heartwarming when our standards are recognised. I will be sure to pass on your comments to all the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adrienne H (Next of Kin) published on 8 December 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S A (Friend of Resident) published on 23 November 2023
Submitted via Postal Card •
Report
Reply from Andrea Jones, Matron at Priory Court
Thank you for your kind review. I will pass your comments to the staff who work hard to maintain our high standards of care and cleanliness within the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card •
Report
Reply from Andrea Jones, Matron at Priory Court
Thank you for your valued comments. We strive to ensure we maintain high standards of care for all our residents. Your mother is a much loved and valued member of our Priory family and she a pleasure to care for.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phil C (Son of Resident) published on 9 October 2023
Submitted via Website •
Report
Reply from Andrea Jones, Matron at Priory Court
Thank you for your kind comments your father was a lovely man and a joy to look after. We will miss him very much. We work hard to provide high standards of care and are grateful that it has been noted. I will pass on your comments to all of the staff. We wish all the very best to you and your family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D W (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card •
Report
Reply from Andrea Jones, Matron at Priory Court
Thank you for your kind comments we work hard to maintain high standards for all our residents. Your mum is a much-loved member of our Priory family. I will pass on your comments to all the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card •
Report
Reply from Andrea Jones, Matron at Priory Court
Thank you for taking the time to leave a review for us. Your kind comments have been shared with the whole team. Thank you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P P (Wife of Resident) published on 31 August 2023
Submitted via Postal Card •
Report
Reply from Andrea Jones, Matron at Priory Court
Thankyou for your kind words. I am happy that our high standards are recognised and our team have met your expectations. It has been a pleasure to look after your loved one and meet the family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorraine T (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card •
Report
Reply from Andrea Jones, Matron at Priory Court
Thankyou for your very kind review. We strive to maintain high standards of care and comfort and I am happy that we have met your expectations. I will be sure to pass on your positive comments to all the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Niamh O (Daughter of Resident) published on 21 June 2023
Submitted via Postal Card •
Report
Reply from Andrea Jones, Matron at Priory Court
Thank you very much for taking the time to write your kind review. We appreciate the positive and lovely feedback which I will pass on to all the staff. Your mother was a joy to care for. Please pass on our love to your sister and lovely father.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark M (Resident) published on 9 March 2023
Submitted via Website •
Report
Reply from Rebecca Reeves, Recruitment Lead at Priory Court
Thank you Mark for taking the time to write your review. I will be sure to pass your kind words onto all the staff at Priory Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kim T (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card •
Report
Reply from Rebecca Reeves, Recruitment Lead at Priory Court
Thank you - we really appreciate you taking the time to leave such a kind review of Priory Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen C (Daughter of Resident) published on 13 February 2023
Submitted via Postal Card •
Report
Reply from Rebecca Reeves, Recruitment Lead at Priory Court
We really appreciate you taking the time to leave your review. The team would like to express their sincere condolences for your loss. It is always so nice to hear words like professional, caring and respectful used to describe our staff. Thank you for your kind words - we will be sure to share your review with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eva M (Resident) published on 10 February 2023
Submitted via Website •
Report
Reply from Rebecca Reeves, Recruitment Lead at Priory Court
Thank you for taking the time to write your review. It's always nice to receive feedback on the care, food and activities provided in our home. We are proud of our hardworking team! I will be sure to share your review with the team at Priory Court. Thank you again for your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline H (Friend of Resident) published on 6 February 2023
Submitted via Website •
Report
Reply from Rebecca Reeves, Recruitment Lead at Priory Court
Thank you for taking the time to leave such a lovely review of Priory Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol C (Goddaughter of Resident) published on 11 September 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.799) out of 10 for Priory Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.799 for Priory Court is calculated as follows: ( (307 Excellents x 5) + (57 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 373 Ratings = 4.799
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Priory Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Jan 2020
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Manager
Joined: 2019
Andrea is the Registered Manager of Priory Court and joined in 2022 after transferring from her Deputy Matron position at New Thursby Nursing Home after 3 years. Andrea had worked as a lead Practice Nurse for 20 years after a career as a Senior sister within A&E at Blackpool Victoria Hospital.
Andrea is leading a team which aims to create an atmosphere of harmony where residents can really feel at home in their environment.
The team aim to:
Maintain a physically and mentally stimulating lifestyle for our residents.
Respect the independence, dignity, diversity, privacy, choice and rights of our residents.
Recognise and actively respond to individual needs.
Provide residents, their families and friends a warm friendly and safe environment in which to live and visit.
Job Title: Deputy Manager
Joined: 2005
Alina is the Deputy Manager at Priory Court Nursing Care Home. She joined Century Healthcare in 2005 and has supported many of our homes. She has worked at Century Healthcare as a Deputy Manager and also as a Registered Manager. Alina moved to Romania in 2019 and returned to the UK in 2021, re-joining the Century Healthcare family. Alina has many years of nursing home experience.