Priory Court

51 Clifton Drive, Lytham St Annes FY8 1AL
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9.8 38 Reviews
  • Priory Court, Lytham St Annes
Priory Court Nursing Home is a distinguished care facility renowned for its dedication to providing exceptional nursing and personal care. Situated in a serene and accessible location, the home offers a tranquil yet vibrant environment, perfect for fostering well-being and comfort for all residents.

Specialising in 24-hour nursing care, dementia care, and end-of-life care, Priory Court Nursing Home is staffed by a compassionate team of skilled professionals. They work closely with residents and their families to create personalised care plans that ensure dignity, respect, and quality of life.

The home features modern, tastefully furnished accommodation, complete with comfortable private rooms and inviting communal spaces. Residents can enjoy a variety of engaging activities, social events, and freshly prepared, nutritious meals crafted to suit diverse dietary needs. The beautifully landscaped gardens provide a peaceful retreat for relaxation and social interaction.

At Priory Court Nursing Home, the focus is on creating a warm, inclusive community where residents feel cared for, supported, and empowered to live life to the fullest.

Care Provided by Priory Court

  • Primary Care Categories
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Andrea Jones (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Priory Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Nursing Care from £1,485
  • The weekly fee includes accommodation and normal personal and nursing care. The weekly fee excludes: hairdressing, chiropody, opticians, purchase of new clothing, newspapers where specifically for the service user, laundering of delicate items which cannot be laundered in the high temperature commercial washers used by the provider or by hand washing.


  • (these prices are only a guideline, please contact Priory Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • No onsite parking, however, plenty of roadside parking available outside the home.


Total of 38, showing 21-38
9.8

Priory Court has a Review Score of 9.8 (9.799) out of 10, based on 32 reviews in the last 2 years. Over all time Priory Court has 38 reviews.

Overall Experience

  • 34
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been living at Priory Court for the best part of three years and is very settled and happy there. She has ongoing and increasing health problems and her needs are generally well supported. Matron continues in her efforts to make small but regular improvements to the home, resulting in a smart,
refreshed look and a more comfortable and welcoming feel. The staff are great and very caring, they seem fond of Mum and she likes them a lot. The food choices seem varied and I often notice pleasant smells from the kitchen! There are regular activities for residents, including quizzes, musical performances and trips out in the minibus. Overall I would highly recommend Priory Court.

Reply from Andrea Jones, Matron at Priory Court

Thank you for taking the time to leave a review and for your kind words. We are constantly evolving and making improvements where possible to make life at Priory Court comfortable, enjoyable, safe and secure. I will pass on your comments to all the staff.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to start by saying how amazing the matron, deputy matron and staff are, they have shown my nan what angels they are. They provide the utmost care and respect any family would want. They are all so helpful with any enquiries I have. I know my nan loves the food. They have daily activities
which keep my nan and other residents entertained from bingo to keeping fit as it's all written on the board for us to see. I think it's a good idea also that the daily menu is on show for everyone to see.

Reply from Andrea Jones, Matron at Priory Court

Thank you for your very kind comments. We work hard to maintain high standards of care and arrange activities that are relevant to the resident's wishes. I will pass on your comments to all of the staff. We appreciate you taking the time to leave this review


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Overall Experience  Overall Experience 5.0 out of 5

A friend was admitted to Priory Court in 2022 following a hospital stay. Upon visiting on a regular basis I have been delighted by the calm, pleasant and welcoming atmosphere. Her room is always immaculately clean, the staff are helpful and the building itself is well presented, well decorated, clean
and tidy. The matron has always been available for advice and support and has been compassionate and understanding. The staff are helpful. I feel she is fortunate to live here.

Reply from Andrea Jones, Matron at Priory Court

Thank you for your kind comments. It is heartwarming when our standards are recognised. I will be sure to pass on your comments to all the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My sister in law has been receiving end of life care and support at Priory Court. During her time here there have been a number of challenging family relationship issues to deal with as well as managing her declining health. Matron and Deputy Matron have managed this sensitive and difficult situation
with professional integrity and mutual respect. I don't live in the area and regular visiting has not always been easy. They have always been available to talk to on the phone and have made sure that I have been kept up to date with all decisions to ensure my sister in law's best interests have been taken into account at all times.
I want to extend my heartfelt thanks to them and the staff for the excellent care my sister in law received.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff very pleasant and helpful. The nursing home is spotlessly clean. My friend always looks clean and tidy and is very well looked after. I recommend.

Reply from Andrea Jones, Matron at Priory Court

Thank you for your kind review. I will pass your comments to the staff who work hard to maintain our high standards of care and cleanliness within the home.


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Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with Mum's care here, she has gone to have everything done for her. All staff treat her and us with friendliness and dignity. Her food doesn't look nice look nice because it has to be blended. Mum eats it and loves the desserts. the home is so clean and never smells of urine like others.
The dedication of staff during Covid lockdown was fantastic. Mum's room has just been redecorated and looks marvelous. Marton and the deputy are always willing to talk to us and answer any questions we have, we are 100% happy with Priory Court.

Reply from Andrea Jones, Matron at Priory Court

Thank you for your valued comments. We strive to ensure we maintain high standards of care for all our residents. Your mother is a much loved and valued member of our Priory family and she a pleasure to care for.


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Overall Experience  Overall Experience 5.0 out of 5

My father was in Priory Court from February 2023 to September 2023. He was admitted following a period in hospital as a result of a fall. He had lived independently up to this point in his 95th year. The matron and staff were an asset to Priory Court. Dad was supported in his transition from independence
to supported care.
He preferred to keep himself to himself, probably as a result of being on his own for so long. This was also supported by the staff and meals and drinks were given in his room. His health over the last few months deteriorated and staff made sure he was nursed and his needs taken care of.
I am grateful that my father was in Priory Court for the last few months of his life, and even after his death, the staff ensured his dignity was preserved and an air of calm prevailed over his last hours.
Thank you to all the team at Priory Court.

Reply from Andrea Jones, Matron at Priory Court

Thank you for your kind comments your father was a lovely man and a joy to look after. We will miss him very much. We work hard to provide high standards of care and are grateful that it has been noted. I will pass on your comments to all of the staff. We wish all the very best to you and your family.


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Overall Experience  Overall Experience 4.0 out of 5

Mum is in her sixth year at Priory Court and is fully dependent on the staff for all her needs. She is very well cared for and is treated with dignity and respect. Matron and her staff are a dedicated team, I leave after a visit feeling Mum is in good hands.

Reply from Andrea Jones, Matron at Priory Court

Thank you for your kind comments we work hard to maintain high standards for all our residents. Your mum is a much-loved member of our Priory family. I will pass on your comments to all the staff.


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Overall Experience  Overall Experience 4.0 out of 5

Mum is currently in Priory Court - which is her preferred place to receive palliative care. The staff are amazing and I know that whilst I can't be with her 24/7, she's well cared for while I'm working.
The reason Mum chose Priory Court was due to their care of my dad who passed in 2017.

Reply from Andrea Jones, Matron at Priory Court

Thank you for taking the time to leave a review for us. Your kind comments have been shared with the whole team. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

I was very nervous about my husband's care being provided by a nursing home. I never imagined we would find somewhere like Priory Court. It is just wonderful! A happy caring home where loved ones are truly looked after just how you would want them to be. Every single staff member is just lovely! Thank
you to the matron and all her staff from the bottom of my heart for not only looking after my darling husband but the family too.

Reply from Andrea Jones, Matron at Priory Court

Thankyou for your kind words. I am happy that our high standards are recognised and our team have met your expectations. It has been a pleasure to look after your loved one and meet the family.


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Overall Experience  Overall Experience 5.0 out of 5

Priory Court has far exceeded my expectations. My father, myself, my family and all our visitors are totally blown away by the staff, the cleanliness and the care provided. You all immediately treated us like family. Everything is done to perfection and to the highest standard whilst providing a home-from-home
at the same time. We cannot thank the manager and her whole team enough!

Reply from Andrea Jones, Matron at Priory Court

Thankyou for your very kind review. We strive to maintain high standards of care and comfort and I am happy that we have met your expectations. I will be sure to pass on your positive comments to all the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Our mother had a stroke and bleed on the brain in February 2023. She was left permanently paralysed on her right side and unable to speak. She received excellent care at the home. The family were confident she was in the best place. The staff were so kind and compassionate. Mum's dog was allowed to
visit and this was special. Our mother died May 28th and the family cannot thank the home enough for their deep respect and heartfelt kindness.

Reply from Andrea Jones, Matron at Priory Court

Thank you very much for taking the time to write your kind review. We appreciate the positive and lovely feedback which I will pass on to all the staff. Your mother was a joy to care for. Please pass on our love to your sister and lovely father.


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Overall Experience  Overall Experience 5.0 out of 5

The Priory Court Nursing Home is a delightful place to live. The staff are second to none and will do anything to help and assist you. They have a five star food rating, family and friends can visit whenever they wish and stay as long as they want. There are daily activities such as crafts, games and
bingo. All in all matron and all the staff really care about us residents it's a happy place to live.

Reply from Rebecca Reeves, Recruitment Lead at Priory Court

Thank you Mark for taking the time to write your review. I will be sure to pass your kind words onto all the staff at Priory Court.


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Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care my mam receives. The staff are friendly and welcoming, always happy to answer any questions I ask. Overall, very helpful.

Reply from Rebecca Reeves, Recruitment Lead at Priory Court

Thank you - we really appreciate you taking the time to leave such a kind review of Priory Court.


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Overall Experience  Overall Experience 5.0 out of 5

My mother spent six months at the Priory Court until she passed away on 23/1/23. I want to express my gratitude for the home, as my mother was treated wonderfully in all aspects of care. The staff were professional, caring and respectful to not only my mum but to me and any visitors that came to see
her. My mum had no complaints at all, whether about care, food or cleanliness.

Reply from Rebecca Reeves, Recruitment Lead at Priory Court

We really appreciate you taking the time to leave your review. The team would like to express their sincere condolences for your loss. It is always so nice to hear words like professional, caring and respectful used to describe our staff. Thank you for your kind words - we will be sure to share your review with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy at Priory Court Nursing Home. I feel safe and very well looked after by matron and all the staff. The food is very good and are big portions. Every day we do a variety of activities which is fun. I highly recommend here. I was unable to walk when I came here and had a poor appetite but
with the love and support of the staff I am now able to eat a proper meal and can walk unaided. I also enjoy our outings in the minibus to places like the zoo, garden centres and down the lights. Staff have fancy dress up days to raise extra money for the residents fund which is such good fun.

Reply from Rebecca Reeves, Recruitment Lead at Priory Court

Thank you for taking the time to write your review. It's always nice to receive feedback on the care, food and activities provided in our home. We are proud of our hardworking team! I will be sure to share your review with the team at Priory Court. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Really clean care home where residents are all well looked after. All the staff are friendly and take the time to talk to you. Any issues when reported to the matron are dealt with promptly. If I was looking for a care/nursing home for a friend or relative. I would certainly consider Priory Court.

Reply from Rebecca Reeves, Recruitment Lead at Priory Court

Thank you for taking the time to leave such a lovely review of Priory Court.


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Overall Experience  Overall Experience 5.0 out of 5

My Aunt came to Priory following 3 weeks in Victoria Hospital as she needed 24/7 nursing care. We had spent time visiting various nursing homes, considering the CQC reviews etc. We had a lovely welcome and good information about the care and the facilities. Later, we had a tour of the home with the
matron. We were impressed with the standard and the helpfulness and friendliness of the matron and her staff.
My aunt was treated with care and dignity throughout. She was well looked after and supported by all staff; medical attention was sought quickly if needed. Her room was spacious and clean. She felt very comfortable and enjoyed conversing with staff. Sadly, she was very poorly and passed away peacefully after a few weeks. We were pleased she had spent her last few weeks there and we know she felt safe and happy there. Relatives and friends were treated well and close family were kept well informed.
We would have no hesitation in recommending Priory Court for good care.

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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Priory Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Priory Court is calculated as follows: ( (307 Excellents x 5) + (57 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 373 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priory Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Andrea

Andrea Jones

Job Title: Registered Manager

Joined: 2019

Andrea is the Registered Manager of Priory Court and joined in 2022 after transferring from her Deputy Matron position at New Thursby Nursing Home after 3 years. Andrea had worked as a lead Practice Nurse for 20 years after a career as a Senior sister within A&E at Blackpool Victoria Hospital.


Andrea is leading a team which aims to create an atmosphere of harmony where residents can really feel at home in their environment.


The team aim to:
Maintain a physically and mentally stimulating lifestyle for our residents.


Respect the independence, dignity, diversity, privacy, choice and rights of our residents.


Recognise and actively respond to individual needs.
Provide residents, their families and friends a warm friendly and safe environment in which to live and visit.


Alina

Alina Sinclair

Job Title: Deputy Manager

Joined: 2005

Alina is the Deputy Manager at Priory Court Nursing Care Home. She joined Century Healthcare in 2005 and has supported many of our homes. She has worked at Century Healthcare as a Deputy Manager and also as a Registered Manager. Alina moved to Romania in 2019 and returned to the UK in 2021, re-joining the Century Healthcare family. Alina has many years of nursing home experience.