Rivington Park Care Home

206 Eaves Lane, Chorley PR6 0ET
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6.2 27 Reviews
  • Rivington Park Care Home, Chorley
Rivington Park Care Home in Chorley offers both residential and nursing care as well as dementia care.

Staff are caring and compassionate and offer care that is tailored to the individual and their specific needs.

Rivington Park Care is small and friendly and has a homely atmosphere. The bedrooms are cosy and comfortable.

The food is tasty and nutritious and home cooked.

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Care Provided by Rivington Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Patricia Dixon (Registered Manager)
  • Admission Criteria
    • NHS and private referrals.
    • Ages 60+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Rivington Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £975
    • Self-Funded Nursing Care from £1,090
    • RESPITE Self-Funded Residential Care from £975
    • RESPITE Self-Funded Nursing Care from £1,090
  • (these prices are only a guideline, please contact Rivington Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours are between 9 am to 5:30 pm, excluding dinner times.


  • Parking

  • Free on-site parking


Rivington Park Care Home Reviews (27)

Total of 27, showing 1-20
6.2

Rivington Park Care Home has a Review Score of 6.2 (6.157) out of 10, based on 2 reviews in the last 2 years. Over all time Rivington Park Care Home has 27 reviews.

Overall Experience

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Date Published

27
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25

Review from L W (Daughter of Resident) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I am constantly trying to speak to my mother at the care home. As I do not live near it is really important to keep up communication. I only had a conversation with the manager yesterday 22/04/23 how poor this was. Have called today and yet again got an answerphone. We have only just been made aware
a new company has taken over the home and things are meant to be improved. I can not see this.

Reply from Maimoona Uddin, Recruitment Officer at Rivington Park Care Home

Hello,


Thank you for your feedback. We apologise for the issue and we have made the manager aware of this, kindly accept the apologies from her as well. It is definitely important to have communication to keep up with your loved ones. This will be sorted for you and we hope you don't face any such issues going further.


Kind Regards


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Review from Julie W (Sister of Resident) published on 21 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we are very pleased with all the care and support my sisters get. They have settled well and quickly. The staff are always helpful with any situation that occurs. We always have peace of mind, knowing they are safe and cared for.

Reply from Maimoona Uddin, Recruitment Office at Rivington Park Care Home

Hello Julie,
Thank you for your feedback. We are happy to hear that you are pleased with the services being provided to your sister. Going forward, we will make sure we continue to do the best we can.
Kind regards.


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Review from Lisa S (Granddaughter of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Sadly being a distance from my Nan we don't have a hugely positive experience. We struggle to get through to her mobile and have now been told that we can have a quick call with her if the home is free to take a call. Living on the other side of the country, I'm not sure why communication is being cut
off when we'd happily call my Nan frequently to give her more to look forward to each day. The home seems understaffed when we have been in person and when calling. During one phone call, we had to call an ambulance for my Nan as she was so breathless and the carer said "this happens all the time, you just don't know about it".

Reply from Joanne Willis, People Partner at Rivington Park Care Home

Hi Lisa, we are sorry to hear you have been dissatisfied with our service. We appreciate communication is extremely important between family members, I have raised your concern with the Home Manager. Please be assured our staffing levels are assessed regularly depending on the dependency of our residents and are in line with the expectations of our governing bodies.


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Review from M A (Daughter of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Rivington Park Care Home for around seven years now. She is, at present, in the later stages of (dementia) Alzheimer's. At this time, she now resides in bed and requires more care. The standard of care she receives is brilliant, she is treated with dignity and love. Any problems
with her health, the manager always lets me know. The home and herself are spotless. My mother always looks squeaky clean and very comfortable and relaxed. The staff don't only look after my mother, they also give me support. Walking in feels just like home.

Reply from Joanne Willis, People Partner at Rivington Park Care Home

Many thanks for your lovely feedback. We will ensure this is shared with the team at Rivington Park.


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Review from Susan D (Daughter of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father recently had a stroke and the nurse was excellent in their assessment skills and efficiency in getting the GP. We are informed at every point which is fantastic. He was very well looked after waiting for the ambulance. They make sure they know their residents so day change is reported. Following
his discharge from the hospital, his senior carer that has just completed their Care Home Assistant Practitioner course which shows their dedication was amazing, ensuring his safety was paramount. We cant these staff enough especially for taking care of our dad.

Reply from Joanne Willis, People Partner at Rivington Park Care Home

Many thanks for your lovely words. We will ensure this is shared with the team at Rivington Park.


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Review from J L (Daughter-in-law of Resident) published on 13 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A warm welcome on entering the home by the receptionist, and very courteous staff. The home is very clean. Enjoyed my visit. Thank you.

Reply from Joanne Willis, People Partner at Rivington Park Care Home

Many thanks for your lovely feedback. I will ensure this is passed onto the team.


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Review from P B (Son of Resident) published on 31 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A great place where dad is happy and feels safe. Lovely staff and good food is his assessment.

Reply from Joanne Willis, HR Officer at Rivington Park Care Home

Many thanks for your kind review. I will ensure this is passed onto the team at Rivington Park.


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Review from A R (Daughter of Resident) published on 7 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Rivington Park for just over a year and her care has been excellent. Mum has severe Alzheimers and is now bedridden so she requires lots of care and support. She has been well looked after here and my thanks go to the staff who have looked after her especially during this difficult
time with covid being around. You are angels.

Reply from Joanne Willis, HR Officer at Rivington Park Care Home

Many thanks for your lovely words. I will ensure these are passed to the team at Rivington Park.


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Review from Ian L (Son of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my last visit to review my mother's care and support with the manager, I was extremely pleased to see a 100% improvement on my previous review of Rivington Park Care Home. Recent staff changes have ensured a smooth changeover for the better. I am very happy with everything on offer for my mother,
who is extremely happy being looked after by such dedicated and caring management and staff. Well done to all involved (ten out of ten).

Reply from Joanne Willis, HR Officer at Rivington Park Care Home

Thank you for your lovely words. I will pass them onto the team.


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Review from Louise D (Daughter-in-law of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been here for 2 years now at Rivington Park and I am very happy with the care given. It is a small friendly home and I am always made welcome by all staff. They have a varied amount of activities including regular trips, quizzes and various entertainment acts that come in to perform
for the residents. They also organise special days like Valentines, Summer Fairs, bonfires etc.

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Review from J H (Granddaughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good and caring, but always seem understaffed when I have visited. My Nan is very happy and has settled well in her new home. The home is dated and carpets are showing their age but overall the staff and management are great and if my Nan is happy and well looked after, that's all
I can ask for. Carpets could do with a shampoo.

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Review from K L (Stepdaughter of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I usually visit twice a week and the staff are always friendly and helpful.
My stepfather is now almost bedridden and the care he receives is of an excellent standard. He is always kept clean and comfortable and treated with dignity.

Reply from Joanne Willis, HR Officer at Rivington Park Care Home

Thank you for your kind comments.


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Review from Pauline C (Daughter of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with my mother's care.
All staff very helpful and caring.
Communication very good.

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Review from Sharon P (Daughter of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with my mum's care.
A friendly home.

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Review from Joyce N (Daughter of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A home with a heart. To move from your home of over forty years is a huge change. My elderly mother has now been a resident at Rivington Park for a few months. She has, as I have been met with kindness, care and compassion. Staff have answered any queries with politeness and efficiency. Nursing needs
have been addressed and we have been kept well informed by staff. There is a cheerful attitude to residents who are cared for with dignity and also with consideration of individual needs.
The food is excellent, home cooked and with plenty of variety. The housekeeping team keep the facilities spotless and laundering of clothes is perfect.
An activities coordinator who is so proactive with family most welcome to join in.
My mother is safe, cheerful and the peace of mind for all concerned is immense.
We can enjoy time with her and are appreciative of this.
Well done and thank you to all at Rivington Park Care Home.

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Review from Pauline R (Wife of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is in Rivington Park as he has vascular dementia. He has been here since February after 5 weeks in hospital.
He was assessed as needing 24 hour nursing care but as he has been well looked after here I feel he is now ready for residential care as he is able to walk, talk, use the toilet
etc. He needs help with personal care. Rivington Park is a lovely nursing home but for my husband??

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Review from Robert H (Son of Resident) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting, I have found that my mother has always been treated with respect and dignity. Mother's room is of a good standard with most of the required facilities. The staff have always encouraged to drink more as this has been identified as a weak area on my mother's part. From what I have seen
of the meals, they have been nutritious and more than enough. I am aware that there are a number of activities organised for all residents. In view of the above, I would not hesitate to recommend to other families to use this location.

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Review from Anne H (Daughter of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rivington Park presents as a warm, friendly establishment for residents to live in. This atmosphere is consolidated by all the members of staff working here. The management staff are friendly, approachable and willing to answer any questions. The nursing staff are supportive and acutely aware of the
resident's needs. Any issues regarding health care are acted upon immediately. The care staff are wonderful and empathetic to the needs, treating the residents with dignity and understanding in all situations. The activities coordinator is amazing, she lights up the lives of the residents. The catering and housekeeping staff all do a wonderful job.

Reply from Jenna Murphy, HR at Rivington Park Care Home

Thank you for your kind review.


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Review from A H (Mother-in-law of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always ready to assist with problems. Staff interact with residents on a regular basis.

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Review from Stuart A (Son of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Rivington Park for over 3 years and requires total nursing care. She is not in a position to comment herself. Her care has always been provided to a very good standard and she has been made to be comfortable all the times. Her condition is regularly monitored and staff
are always friendly and informative as are senior staff and management. The reception area is always welcoming. Overall impressions are very positive.

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Current Review Score: 6.2 (6.157)

Overview of Review Score

The Review Score of 6.2 (6.157) out of 10 for Rivington Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.957 for Rivington Park Care Home is calculated as follows: ( (1 Excellents x 5) + (10 Goods x 4) + (11 Poors x 2) + (1 Very Poors x 1) ) ÷ 23 Ratings = 2.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.2 Points relating to the number of positive Reviews for Rivington Park Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 1 Positive Reviews ÷ 5 = 0.2

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Rivington Park Care Home

What types of Care is Rivington Park Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rivington Park Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Rivington Park Care Home have?

There are 19 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Rivington Park Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Rivington Park Care Home to the centre of Chorley?

0.7 mile(s) as the crow flies, distance by road may be significantly further.