Barchester Laurel Bank Care Home

Westbourne Road, Lancaster LA1 5EF
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9.8 109 Reviews
  • Barchester Laurel Bank Care Home, Lancaster
Laurel Bank is a purpose-built care home offering specialist 24-hour nursing and residential care, providing the best possible alternative for those who are no longer able to manage at home.

The team is passionate about providing high-quality care and are ideally suited to meet a wide range of care needs, from simply helping with day-to-day living through to complex care requirements.

The dedication can be seen in all work the team do, from cooking and hospitality to the wide range of activities organised for residents and visitors.

Laurel Bank have a minibus and regularly take residents to garden centres, coffee houses, museums and the local countryside.

Local entertainment and church groups also visit regularly. Residents at Laurel Bank are encouraged to continue with hobbies they enjoy, such as photography, woodwork, art, cooking and gardening, to name a few.

Wi-Fi is available as well, so residents can access the internet or check emails anytime they wish!

The home is ideally located just 10 minutes from the centre of historic Lancaster and boasts over of the city’s castle, the rolling hills of the Pennines and tranquil Morecambe Bay.

Laurel Bank is 30 minutes from the Lake District and, in the other direction, the seaside town of Blackpool.

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Care Provided by Barchester Laurel Bank Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lyndsay Scott (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Laurel Bank Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,465

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Laurel Bank Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Laurel Bank Care Home Reviews (109)

Total of 109, showing 61-80
9.8

Barchester Laurel Bank Care Home has a Review Score of 9.8 (9.784) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Laurel Bank Care Home has 109 reviews.

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Review from B B (Son of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the management and staff at Laurel Bank considerate and caring to my mother's needs. They have been very helpful to any questions I may have and are always pleasant and courteous.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from P W (Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We went to Windermere yesterday for a sail on the lake. It was really an enjoyable day out. It was lovely to return to familiar places. Well organised.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Yvonne C (Daughter of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm extremely impressed with Laurel Bank. The care is outstanding, and the manner in which my mum has improved since she came to the home last November is remarkable. All the staff are so positive and very welcoming and always make you feel so welcome. All the staff deserve nothing but praise for the
manner in which they've kept everything going during the pandemic. Thank you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Paul W (Son of Resident) published on 11 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, 95, now needs 24-hour care. Laurel Bank Care Home is amazing. My mum is cared for 24-hours a day with a fantastic standard. The staff are friendly and professional, checking that all visitors are Covid-free without fail. The food is restaurant standard. The staff ake me feel I am visiting Mum
at home. Thanks to everyone at Laurel Bank.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Laurel Bank Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from J B (Daughter-in-law of Resident) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

On paper, it sounds amazing, when the assistant manager called prior to deciding which respite home we would decide on, care package was excellent he put in place, Mum went in a very happy lady. One week in she became very depressed, not one thing promised was delivered. The room was substandard and
dirty, the food inedible to eat and left in the room. She had only one bath, the staff made out it was Mum getting forgetful. Very false, I have pictures of menus with delicious meals to prove the literature was not worded correctly. Sadly Mum passed away in there. What memories we have of her last days.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from F W (Husband of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seeing my wife looking better than she has done for the past three years tells the whole story of truth.
Thanks to all concerned.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M C (Resident) published on 14 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good and do their best under very difficult circumstances due to covid restrictions and staff shortages. They are all cheerful and try to make the place as homely as possible.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and the team that work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M C (Partner of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although very busy the carers have time to talk to my partner throughout the day. They brought my partner home for a short visit with a carer and driver and it has boosted her mental state to see her garden again. On visits (3 a week) I am treated with care and consideration before being taken up to
see my partner, her daughter and son are both informed by staff of any changes to her situation.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John P (Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I didn't feel happy about going to a care home till I got here. The staff are friendly, and it's no different from being at home. I'm comfortable, well-fed and I could not have chosen a better place to be in. I would definitely be back.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Laurel Bank Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home; we are pleased to hear that you have enjoyed the daily menus too. I will pass on your feedback to the team, who work hard to deliver high standards of quality care at all times.


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Review from H S (Daughter of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Taking into account the difficulties caused by the Covid pandemic, the person-centred care promised in the promotional material and in-person when choosing this home has never materialised. Particular problems have arisen through poor management of hearing aids - taking into account visual impairment.
Garden, activities and communication have not been accessible to my mother. It has been a prison due to lack of sufficient staffing/management and communication - or lack of with relatives.

Reply from Feedback Team, The Feedback Team at Barchester Laurel Bank Care Home

Thank you for your review. I am sorry to hear that your experience with Laurel Bank did not meet your expectations. It is my understanding that the home had brought up concerns with yourself several times regarding your mother's changing levels of care needed and as a result the difficult decision to seek alternative accommodation was made. I would like to assure you that we take our responsibility for the care of our residents very seriously and whilst we will always do our best to accommodate changing needs, occasionally the care required means for the safety of staff and resident alternative residence needs to be found. I fully appreciate the difficulties of this decision and I was aware that you had raised concerns with the home during your relative's stay and these were resolved at the time. If you did have any outstanding concerns please feel free to contact myself or a member of our team via phone 01524 388980 or email: laurelbank@barchester.com.


Kind Regards, The General Manager


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Review from Y D (Friend of Resident) published on 14 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend has been living at Barchester Laurel Bank Care Home for several months now. I visit most days. The staff could not have been more helpful and caring. They've been remarkably flexible in adapting to his individual needs and ensuring we can keep in regular contact. Even when busy and under
pressure, he is always treated with respect. His health has improved noticeably, due to a consistently high standard of care. The staff work hand in hand with me to make sure his needs are met.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Laurel Bank Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team


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Review from Alison T (Daughter of Resident) published on 18 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My Mother was admitted for end of life care due to pancreatic cancer. She was extremely ill and unable to communicate so we were visiting daily. My Aunt had to request several basic things were rectified such as my Mum being dressed in her own clothes, the return of her missing clothes, the blood in
her mouth being cleaned, the fact she had found her sat in reception in an open back nightdress. Then Covid hit the home and we were unable to go in. I understand this, but the communication all but stopped completely. I rang 5 times in one day asking for an update and each time was told someone would call me back. I finally got through only to be told by the nurse that calling me "wasn't a priority" as he was busy and he had cancelled the Dr's visit as "she's end of life - we know what's wrong". I was told he would call me the next day with an update and the call never happened. I am now in the position of my Mother there dying and I have no way of knowing if she's being cared for.

Reply from Feedback Team, The Feedback Team at Barchester Laurel Bank Care Home

Dear Alison,


Thank you for your feedback. We are sorry to hear your experiences with Laurel Bank did not meet your expectations. I’m aware you had raised concerns with the home whilst your mother was a resident with us. These were looked into and discussed with you at the time and I believe we had offered to speak with our directors which you decided not to go ahead with and it was my understanding you wished to leave your concerns there. If you did have any outstanding concerns you would like to raise with us we would welcome the opportunity to look into these and discuss them with you further. Please feel free to contact myself or a member of our team via phone 01524 388980 or email: laurelbank@barchester.com. We would once again like to extend our deepest sympathies to you and you’re family at such a difficult time.


Kind Regards,
The General Manager, Laurel Bank


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Review from Kath R (Sister of Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a resident at Laurel Bank my brother has gained so much more independence. He is cared for 24/7 and nothing is ever too much trouble. The food is of excellent quality and of restaurant standard. I am so pleased that my brother is in Laurel Bank it has put me at ease as I know he is more
than cared for. From the management to the nursing, caring, and support staff, I cannot recommend highly enough. As for the chef, he is great.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D L (Respite Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent six weeks in Laurel Bank Care Home in March 2021 following an operation. Covid restrictions were still in place, which meant isolation in my room for part of the time. The carer was always kind, respectful and acted professionally. The kitchen staff adapted menus to cater for individual tastes
and got to know the residents by serving in the dining rooms and taking meal orders from residents individually. Housekeepers cleaned the rooms and communal areas daily, and the activity coordinators made a significant contribution to the life o the residents by managing visits and online contact with families. Daily activities were provided within the confines of Covid restrictions, and it was impressive to see them including the most vulnerable in their programmes. During the day, the residents are given the choice of remaining in their rooms (TV's provided) or joining others in the lounges. The home is well managed, and I would recommend it to anyone considering short or long term care.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John G (Brother of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After just over a year, I was finally able to visit my sister in her bedroom. The visit was perfect, and as always, the staff were brilliant in how they coordinated and managed my "very safe" visit. My sister has recently been very ill (not Covid related); however, I have nothing but admiration and
praise for the staff at Laurel Bank and how they helped nurse my sister back to her old self. Well done, Laurel Bank, you're great!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S P (Friend of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care given to residents is of a high standard.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from G T (Daughter of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Handling of coronavirus has been excellent, with the care of the residents paramount, but keeping in touch with relatives has also been encouraged.
Very pleased with the care taken to enable visits after such a long time.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M F (Son of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and settled and gets on well with all the staff. I am happy with her care and the facilities.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Laurel Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from T W (Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not have an issue with Barchester Laurel Bank Care home in all aspects of care, which I find excellent in all fields.

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Review from J H (Relative of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever we visit the home, we always find the staff to be very pleasant, helpful and friendly. The entrance area is welcoming and well maintained and the bistro area is a nice touch. Our relative seems to be happy and comfortable in the home. She appears to know all the staff by name and they are always
popping in to ensure she is okay. All in all the experience of visiting the home is a pleasant one.

Reply from Jamie Hodgson, Activity Coordinator at Barchester Laurel Bank Care Home

Thank you very much for your kind words, we always strive to deliver the best possible person-centred care that we can. We take pride in making our residents feel at home here, and we're very fond of the Bistro area too - it's a great place to catch up with a relative over a nice hot cuppa or for a quiet moment and a flick through a newspaper.
Thanks again.


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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Barchester Laurel Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Barchester Laurel Bank Care Home is calculated as follows: ( (269 Excellents x 5) + (72 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 342 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Laurel Bank Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (8)

Lyndsay

Lyndsay Scott

Job Title: General Manager

Joined: 2019

Hi, my name is Lyndsay, and I am the General Manager here at Laurel Bank.


I am an RGN and have worked in the care sector for over 20 years. I moved over to Lancaster in 2019 from the North East to work for Barchester.


I began my career as a care assistant in 1998 and found that I enjoyed the environment so much that I trained to be a nurse, then transferred to management.


As a manager of a care home, every day is different and, at Barchester, we endeavor to enhance the lives of all residents on a daily basis. We incorporate their life history's and interests when planning activities in the home so that they can live life to the fullest.


Jamie

Jamie Hodgson

Job Title: Deputy Manager

Joined: 2019

Hello, my name is Jamie, I am the deputy manager, here at Laurel Bank.


I have worked in the home for a number of years and joined initially as one of the home's activities coordinators and then went on to becoming a care practitioner, then I got promoted in 2021 to deputy manager!


I absolutely love my role and especially getting to know our residents and supporting the team in the delivery of high standards of care. Essential to our homely feel is the strong relationships of trust we build with residents and their families and friends.


Deborah

Deborah Kemp

Job Title: Administrator

Joined: 2015

Hi, my name is Deborah, and I am the Home Administrator here at Laurel Bank.


I am always here to offer you a warm welcome and I am happy to assist you with any enquiries that you may have.


Sally

Sally Fisher

Job Title: Clinical Lead

Joined: 2021

Hi, my name is Sally, and I am one of the Clinical Leads at Laurel Bank.


I was previously a registered manager for 6 years with another company & decided to follow my heart and return to a nursing role as this also provides a great work life balance.


My passion is around end of life care and working with the professional and caring team collaboratively at Laurel Bank. I feel I now have my "dream job" in a wonderful care home.


Jaimy Lee

Jaimy Lee Almond

Job Title: Activities Coordinator

Joined: 2018

Hi, my name is Jaimy Lee, and I am the Activities Coordinator here at Laurel Bank.


I have worked in the care home industry for over nine years. I started working at Laurel Bank in 2018 as a carer, and then, I was promoted to senior carer which I thoroughly enjoyed.


I moved over to activities in 2020, as I was asked to help out and help encourage residents to join in. During this, I realised how much fun it could be and chose to stay on and got promoted to Activities Coordinator.


I love my role as every day is different and I try to make sure the residents are happy and engage in meaningful activities, this also helps support the transition for new residents.


Grant

Grant Prichard

Job Title: Head Chef

Joined: 2020

Hi, my name is Grant, and I am the Head Chef, here at Laurel Bank.


I joined the team here at Laurel Bank in 2020 as a second chef but got promoted to Head Chef!


I love cooking for the residents and tailoring my plans for each individual resident. I especially enjoy putting on spreads for the many parties and gatherings we have. Every day is different at Laurel Bank, and I really love the challenge!


Tim

Tim Collins

Job Title: Head of Maintenance

Joined: 2024

I started working for Barchester in March 2024.


I had my own business for 20 years as a builder and fancied a change. When I came for my interview for Laurel Bank I knew straight away that this is where I wanted to be. The staff were so friendly and you could see that it was all about the residents I wanted to be part of a team like that. I do all sorts in my role like painting, fixing things and even charity events like car washing day. I look forward to my future here at Laurel Bank.


Tom

Tom Seno

Job Title: Clinical Lead Nurse

Joined: 2023

Hi, my name is Tom, and I am a Unit Lead in our Pine Community.


Since 2009, I've been a devoted registered nurse, driven by an unwavering commitment to delivering quality care. In 2010, I took a transformative step by moving to the United Kingdom to pursue a Professional Development Degree at Glasgow Caledonian University in Scotland.


Having contributed significantly as a Clinical Lead Nurse in the NHS Care of the Elderly Ward, my journey led me to Barchester. Currently finding deep fulfilment at Laurel Bank Nursing Home, my passion for nursing thrives in this warm and supportive environment. My dedication is centred on making a positive impact on the lives of residents, reflecting a commitment to compassionate and excellent healthcare.