Alexandra Nursing Home

Moorland Road, Poulton-le-Fylde FY6 7EU

9.3 30 Reviews

Funding & Fees Guide for Alexandra Nursing Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £900
Self-Funded Residential Dementia Care from £950
Self-Funded Nursing Care £1,204 – £1,300
Self-Funded Nursing Dementia Care from £1,400

(these prices are only a guideline, please contact Alexandra Nursing Home to find out the exact price for your requirements)

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Review from Lynne C (Daughter-in-law of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience

We couldn't have asked for better care for my father-in-law than in the Alexandra. From the moment he was transferred from hospital to the Main House he was treated with such dignity and respect and we as a family were treated with kindness and compassion. His room was fabulous and contained a bed settee

in case my mother-in-law or any of us wanted to stay with him. We were all made to feel so welcome and nothing was too much trouble. It's those extra things like a stroke of a head, a hug, a cup of tea, a meal that makes all the difference. When we first viewed the manager was very open with us and answered all of our questions. A member of staff in particular made us feel like we were part of the family and laugh and settle down at what was an anxious time. My father-in-law wasn't in the Alexandra's care for very long but we can't thank everyone who cared for him enough.

Reply from Kerry Howell, Registered Manager at Alexandra Nursing Home

Thank you for your kind words and it was lovely to meet you and know your father-in-law. From the warm and interesting fabric of the building, through to the friendliness and care of the staff, we strive to create that 'homely' welcoming feel you talk about. You are right, it is like a family here, and we are so pleased your father-in-law and family felt part of that - even if it was for a short while. We are sorry for your loss and wish you and your family all the best.

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Review from J C (Sister-in-law of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience

We went to see our relative during the afternoon. She is always in the lounge until after lunch and chooses to be in her bedroom during the afternoon. She sits and listens to her favourite music, writes letters and does crosswords. We chatted about events of the week - she asked about our children and

grandchildren. She always has something to say and is a joy to be with.

Reply from Kerry Howell, Registered Manager at Alexandra Nursing Home

Thanks for this strongly positive review. We do pride ourselves on our customer-centric approach to care and it is great to see your appreciation of our staff and activities. We are always looking to improve so are keen to gain more insight from you about the food and drink rating. All our food is prepared on-site and made from fresh ingredients by our experienced chefs. We usually gain five stars for our food. Please let us know where you feel we are falling short and we will look to address any concerns. Again, thanks for your positive review and see you again at the Alexandra soon.

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Review from Tricia T (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience

My mum is 89 years old with late-stage dementia and is a resident in the Brooklands Unit at the Alexandra Nursing Home. I am aware that recently the care home has received a “Requires Improvement” rating from CQC, but I have nothing but praise for the carers in the Brooklands Unit. Yes, they are under

a lot of pressure but they are hardworking, caring and very attentive to my mum and all the residents in the Unit. I am sure management are doing everything they can to have their previous CQC status reinstated. During Covid, the supervisors have kept me updated on my mum’s care if they do have concerns about her. The staff are always pleasant and helpful when I chat with them. I cannot comment about the other two Units (The Main House and Brambles), but I am extremely happy with Brooklands.

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Review from M B (Husband of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience

I have found the staff to be very caring and attend to the needs and requests of the patients and with empathy and good humour. My wife is fully settled in the home.

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Review from T H (Husband of Resident) published on 13 October 2020
Submitted via Postal Card • Report

Overall Experience

Due to the coronavirus, I have been unable to see the interior of the home. At the moment I can only see her once a week but I can see she is being well looked after and I hope to see her more when the lockdown is lifted.

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Review from Stephen S (Son of Resident) published on 8 May 2020
Submitted via Website • Report

Overall Experience

My Mother moved to the care home around May 2018 after being discharged from hospital and unable to cope at home even with home carers. Over the 18-months, the home managed her decline changing the level of care as needed. The management and staff were very attentive, and she became friends with many

of them. Unfortunately, she passed away in December 2019, but this was handled with care and dignity. The staff could not do enough for her. The fact that staff came to her funeral, demonstrated the caring nature of the staff.

The home was clean and didn't smell like I think some homes can. Security on the door was goo,d but access for visitors could have been improved with a reception desk.

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Review from Peter H (Son of Resident) published on 9 December 2019
Submitted via Website • Report

Overall Experience

My Mother was in the Brambles unit as an emergency placement (not my choice) between June-August 2019. Whenever I visited it was always noisy with residents kicking off or urinating/messing themselves and often there were no suitable seats to sit on as cushions removed. It is one big lounge there and

no quiet corners. The environment was making Mum worse she was very distressed and unhappy. If you are looking for a homely home this is not the place for your loved one. Mum is now in a beautiful caring home she is happy and settled what a difference.

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Review from Andrew B (Son of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience

Carer staff and management in the Brooklands Dementia Wing do an excellent job looking after my father and the other residents. They engage with the residents and really care for their wellbeing. For the last three years, I have felt assured that my father is being cared for and respected. When I have

called to take my father out he is always ready for me, which means I can spend the time with him outdoors. I would have no hesitation in recommending Alexandra Nursing Home to others.

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Review from J D (Resident) assisted by family/friend published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience

1. Clean, no smells (some homes smell).
2. Activities were good but no co-ordinator at present.
3. Care staff in the main are good and caring.
4. Maintainance department is good.
5. Medication control is good (given on time).
6. Catering staff are helpful, food - not a lot of alternatives.
7.

No open Wi-Fi.
8. It is no smoking (good).
9. It is not a five-star hotel but good value for money and caring.

Reply from michelle Dicks, Acting Manager at Alexandra Nursing Home

Thank you for your positive comments. We now have an upgraded wifi system and we will be more than happy to share the log in details should you wish to have access

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Review from Emma R (Daughter of Resident) published on 10 May 2019
Submitted via Website • Report

Overall Experience

This review relates to the Brooklands Centre which cares for people with dementia. This unit is attached to the Alexandra Care Home. While it's true to say this is not perhaps the prettiest and best-decorated care home, the level of care is what's the most important and pretty good. The team go out

of their way to take good care of the residents. They are careful, tender and compassionate. They go to great lengths to make sure that I am kept updated on what's happening. They also take the time to understand their residents, which helps them provide better person-centred care. I leave there feeling confident that they are taking good care of their residents.

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Alexandra Nursing Home

Care Provided by Alexandra Nursing Home

Good to Know

Funding & Fees Guide for Alexandra Nursing Home

Facilities