The Manse Care

Kirkgate, Kirkham, Preston PR4 2UJ
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9.8 28 Reviews
  • The Manse Care, Preston
The Manse Care is a Nursing Home set around an elegant courtyard and gardens in the heart of Kirkham. They are a dual registered residential and nursing home offering 43 spacious, fully equipped en-suite bedrooms and extensive communal areas.

Combining the style and homeliness of the original Manse for the Kirkham Church dating from 1812 with high standards of care and the latest amenities and services of its purposes built residential and nursing facilities, The Manse offers a true homely experience.

They complete comprehensive care assessments which are personalised and take the time to understand each residents interests, preferences and needs so they can develop and deliver a full package of care and support for complete wellbeing.

They work closely with families and staff to create a caring, engaging and friendly environment where their residents can express themselves and be as sociable as possible.

Care Provided by The Manse Care

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Manse Care Ltd
  • Person in charge
  • Aaliyah Naseem (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Manse Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,105 – £1,105
    • Self-Funded Residential Dementia Care £1,105 – £1,280
    • Self-Funded Nursing Care £1,105 – £1,280
    • Self-Funded Nursing Dementia Care £1,105 – £1,280
    • RESPITE Self-Funded Residential Care £1,105 – £1,105
    • RESPITE Self-Funded Residential Dementia Care £1,105 – £1,105
    • RESPITE Self-Funded Nursing Care £1,105 – £1,280
    • RESPITE Self-Funded Nursing Dementia Care £1,105 – £1,280
  • (these prices are only a guideline, please contact The Manse Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome during the day 7 days a week except for protected meal times. All visitors are encouraged to notify home in advance of their planned visit.


  • Parking
  • Onsite parking available to visitors.


Total of 28, showing 1-20
9.8

The Manse Care has a Review Score of 9.8 (9.788) out of 10, based on 15 reviews in the last 2 years. Over all time The Manse Care has 28 reviews.

Overall Experience

  • 24
  • 3
  • 1
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Date Published

28
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Overall Experience  Overall Experience 5.0 out of 5

My dad was discharged from hospital to The Manse and settled in very quickly. He his happy and content and very well looked after. The staff are all very welcoming and attentive towards the residents. They have a full activity programme and I cannot thank them enough for looking after my dad the way
they do.

Reply from Owais Mohammad, Director at The Manse Care

Thank you so much for your feedback, it means the world to us.


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Overall Experience  Overall Experience 5.0 out of 5

My friend has been in the Manse nursing home for approximately 5 months due to the closure of her last home. Up to now, I have been extremely satisfied with her care compared to the last two homes she has lived in. I am her deputy.
She appears to be much happier, healthier, and looks much cleaner and,
is dressed in her own clothes which was an ongoing issue where she was before. She has a lovely clean room. Activities are on offer if she wishes to participate in them. The dining tables are set with a tablecloth and, napkins making meal times much nicer for the residents.
All the nursing staff I have spoken to have been very friendly and helpful also from reception staff to cooks and cleaners.
The owners of the home appear to take an interest in the running of the home ensuring they are aware of any problems that may arise.
I hope the Good care she is receiving at present will continue.

Reply from Owais Mohammad, CEO at The Manse Care

Thank you so much for your response, it means the world to all of our staff.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault The Manse Care Home at all. First and foremost the staff are exceptional. They are very friendly, helpful and courteous with residents and visitors alike and my father particularly enjoys the friendly banter. He gets a prompt service whenever he makes any requests, and actually says "you'll
never find a better place than this". And quite honestly I don't think we could.

Reply from Owais Mohammad, Director at The Manse Care

Thank you so much for taking the time out to write such a lovely review for us. It means the world to our staff.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was in The Manse for just under 2 years and the care afforded to her was excellent. The whole team at The Manse all had a part in providing some form of care to her and I can't thank them enough, and also the kindness they showed to me. When my mum first went to The Manse it had not long changed
ownership and there was evidence of a lot of work being undertaken in the home. One of the new owners was often there and was keen on listening to families' views and acting on issues/suggestions raised. There was a period when I felt I wasn't being informed of what was happening with my mum but when I raised this, it was addressed and I was fully informed going forward. The care and compassion that was shown to my mum, and to me, in her final hours was very comforting. I can't thank everyone enough for everything they did for my mum and in making her last few years as comfortable as possible and giving me some lovely memories.

Reply from Owais, Director at The Manse Care

Thank you so much for leaving such a kind review, it means a great deal to all of us.


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Overall Experience  Overall Experience 4.0 out of 5

I would like to thank The Manse for taking my dad in at the speed and efficiency that they did. His partner was rushed to hospital following a stroke and I had to find a care home for him immediately. The Manse kindly took him in as soon as I called up and he stayed there for the next 6 weeks. They
arranged to move him downstairs to a room that best suited his needs as soon as he moved in.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you for your review, we really value your comments.


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Overall Experience  Overall Experience 4.0 out of 5

My wife was admitted to The Manse Care Home in June 2023 on the recommendation of the care discharge team at the hospital. On admission, she was unable to walk, feed herself or take her own medication. Under the care of the team at The Manse and the reassessment of her medication, in the last six months,
her outlook has improved and as a result, she can now walk with her frame. She has improved her own motivation with the help of myself and the excellent staff with the result that there has been a good improvement in her well-being.

Reply from Owais Mohammad, Director at The Manse Care

Thank you so much for taking the time our to complete your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I wanted to express my deepest gratitude for the incredible care and support the staff at The Manse have provided to my brother. Their dedication and kindness have made an immense difference in his life, as well as in ours and we are truly thankful. From the very beginning, it was evident that they
approached their role as carers with genuine compassion and a commitment to making sure my brother felt comfortable and well cared for. Their patience, attentiveness and unwavering positivity have not only eased his daily challenges but also brought warmth and happiness to our family. Their dedication is a source of comfort and reassurance for our family, knowing that my brother is in capable and caring hands. Their support has not only improved his quality of life but has also allowed us to have peace of mind during challenging times.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you so much for this heartwarming review which has made the staff feel really valued and grateful.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the Manse in September 2021 and sadly passed in December 2023. She was a very private, strong-willed lady, who was incredibly bright and sensible. Her care and friendships with staff, from cleaners to nursing staff were brilliant. The catering staff went out of their way to accommodate
food my mum enjoyed. All staff took the time to talk to her and she was always interested in stories from the staff.
As time went on Mum needed more medical intervention. As a family, we cannot thank everyone enough for the care they gave her. Nothing was too much trouble and she was always so well looked after.
I and my daughter formed a great relationship with the staff and we miss visiting The Manse as it had a wonderful caring atmosphere.
Much appreciated phone calls after we lost my mum from the staff at The Manse who showed genuine care and sincerity.
Thank you to each and every one of you, my mum felt safe, loved and cared for throughout.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you so much for your kind review. It was a privilege to have your mum with us and we all felt the loss. Your feedback means the world to us.


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Overall Experience  Overall Experience 5.0 out of 5

All I can say is thank you to every member of staff at The Manse Care for their fantastic care and professionalism. My husband went into The Manse in January and although we had reservations, I can not praise all the staff enough.
The interaction between all members of staff and my husband is a joy
to see.
The place is really clean, uncluttered and bright and cheerful.
Dietary needs are catered for and all clients are treated as individuals.
Would I recommend this nursing home to others? - You bet I would.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you so much for taking the time to write the review. The team at The Manse really cherishes these reviews so we are eternally grateful.


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Overall Experience  Overall Experience 5.0 out of 5

My general experience of The Manse is friendly and welcoming. It's a clean, safe environment for your loved ones. The staff are extremely helpful and friendly, it has a personal touch about it. It's clean and attention to detail is taken. The decor is pleasant to the eye and it was a lot of effort taken
to make it suitable for residents. A good range of healthy local food is on the offer which is cooked and served in a professional manner. The care given is person-centred to every client. It helps them achieve the best possible standard of living and equal opportunities. There is a good range of activities available. Including various interest groups and visiting entertainers and a very active well-being manager. The outside space has been thoughtfully planned to create a lovely environment with seating areas and beautiful planting of foliage and flowers. I feel very happy with the professional standard that is within the home. It is a pleasure to visit The Manse.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you so much for your kind words, it goes a long way for us and we are delighted to have you with us.


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Overall Experience  Overall Experience 5.0 out of 5

I have been in The Manse since January 2023 till now. I was only meant to be here for four weeks which the staff knew about, but my stay got much longer. My overall experience is good, the food is tasty, activities are great for the elderly and I often get involved. Sometimes when you call the bell
you need to wait quite a while because they are busy. Apart from that, everything is good here.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you for this wonderful review John, we are delighted to host you and have you as our beloved resident.


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Overall Experience  Overall Experience 5.0 out of 5

During my experience at The Manse, everything was spotless and all the staff were pleasant and helpful. I have nothing to complain about. Activities were stimulating and enjoyable. I would totally recommend The Manse in all respects.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you for your lovely comments, it goes a long way for us.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was here last year.
I could not fault the care and attention he had till his death and the support that was given to me.
I did not hesitate when we had to find a nursing home for my father.
He has settled in well and is now receiving the care and attention he needs.
This nursing home
is truly special.

Reply from Owais Mohammad, Chairman at The Manse Care

It was such a pleasure looking after your husband and now we feel privileged to look after your father. Thank you so much for your kind words which go a long way in appreciating our staff and what we do at The Manse.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident of The Manse Care and she is very happy and content. The staff are always helpful and smiling which gives a very relaxing atmosphere. Mum has complex medical issues which receive good attention from the resident medical staff. Overall, we are pleased with our choice of nursing
home.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you for your kind comments, we take pride in offering the person-centered care at The Manse and are very pleased to know of your views.


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Overall Experience  Overall Experience 5.0 out of 5

My elderly lady friend has only been a resident at The Manse for two months. During that time I have been immensely impressed with the depth and level of care she has been receiving. She has a lovely bright room and is frequently visited by staff members and is constantly cared for.
All of the staff
are courteous and helpful, including management, admin staff, nurses and support staff (kitchens etc). I am very pleased and at total ease with my friend's treatment and nursing care.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you for your kind words, we are really pleased to know how you feel about the care we provide.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff were extremely helpful, caring and sincere. I couldn't have asked for better care for both my mum and dad. The rooms were very clean and comfortable and the food was well-presented. I was always met with a smile.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you so much for such a lovely review. It was an absolute pleasure to care for your parents. We are pleased to know they are well settled at the new home and wish you all well for the future.


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Overall Experience  Overall Experience 5.0 out of 5

Having a parent needing time in care is stressful, especially with some awful stories in the media about poor care homes but thankfully this hasn't been the case for us, so to be able to give reassurance and feedback about The Manse is the least I can do.
Every member of its staff that have been involved
in improving Mum's health have shown nothing but kindness, support and compassion towards her and ourselves. We should know as we've been lucky to visit Mum on a daily basis since she was welcomed a couple of months ago.
It's a lovely care home, warm, clean and so friendly. Meals are fantastic, plenty of variety and social activities are always encouraged. Nothing seems too much trouble, even if there is a light not working in their room, it's dealt with quickly.
However, for us, as a family, it is the wonderful staff who go out of their way for all the residents that really put care into this care home and it is so very much appreciated.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you so much for this lovely review, it means the world to us.


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Overall Experience  Overall Experience 5.0 out of 5

The care my late husband received at The Manse was second to none. All the staff were kind, respectful, caring and professional to both my husband and myself. Nothing was too much trouble for them. The home was clean and comfortable and the food was good. I would definitely recommend The Manse to anyone
who needs nursing care. Thank you.

Reply from Owais Mohammad, Chairman at The Manse Care

Dear Linda, thank you for taking the time to leave such a wonderful review. Our best wishes are with you and the family.


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Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to the Manse care home in Kirkham in early September 2022, at this stage he was very poorly. He was warmly welcomed into the Manse family. He has been very well cared for by all the wonderful staff, nothing is ever too much trouble for anyone. The meals are really nice and a
nice varied choice throughout the week. Yesterday, he returned to his home, much improved and that is all due to the wonderful care he has received during his stay. I can highly recommend them to look after your loved ones. Thank you once again we will miss you all.

Reply from Owais Mohammad, Chairman at The Manse Care

Dianne we are delighted to have played a role in this journey and help your brother return home, it was our privilege to care for him and we wish you all the best.


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Overall Experience  Overall Experience 5.0 out of 5

I'm more than happy to provide positive feedback on The Manse. Mum was brought in as an emergency admission approximately six months ago and wasn't expected to live beyond a week. The fact that I'm writing this shows that she is still here and although it is a number of miles from where I live, I'm
happy for her to stay. The staff have been kindness itself and the care and consideration given to both Mum and myself cannot be faulted. I've spoken with one member of staff on a number of occasions and he has shown that his role here means more to him than just a job. The programme of works to update the decor has made the home look brighter and more modern. The ambience when you come through the door is one of a calm home-from-home. At what has been an incredibly stressful time for the family, the home has provided the assurance I needed to know that Mum is being well cared for and enjoys her interaction with the staff.

Reply from Owais Mohammad, Chairman at The Manse Care

We are truly humbled to have such a lovely review, thank you so much for taking the time out to do so.


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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for The Manse Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for The Manse Care is calculated as follows: ( (142 Excellents x 5) + (21 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 170 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manse Care is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Aaliyah

Aaliyah Naseem

Job Title: Home Manager

Joined: 2022

Aaliyah joined The Manse in 2022 as a Deputy Manager and Clinical Lead initially making her way up to becoming a Home Manager from October 2023. She comes with significant experience from the NHS mainly working with the elderly in the stroke rehabilitation unit where she developed strong clinical skills over the years as a Registered General Nurse. Since her time at The Manse, Aaliyah has been instrumental in shaping the compliance regime as the Clinical Lead ensuring the Home continues to deliver the highest standards across all fronts. She has also established strong partnerships with the stakeholders including the NHS, Lancashire County Council, Local GPs and Pharmacies to name a few. But most importantly, during this time, she has forged a very strong relationship with our residents and their families who hold her in the highest regard while she continues to ensure they are cared for with the highest of standards, love and compassion. We are privileged to have her at the helm at The Manse Care and in her role as the Home Manager, she is equally privileged to have the opportunity to continue to make a difference to our residents and their families.


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Jennifer Brooks

Job Title: Clinical Lead

Joined: 2023

Jennifer joined The Manse Care in September 2023 and comes with an extensive 40 years of nursing background. Her experiences span across NHS as well as Adult Social Care where she has held significant senior positions including management and leadership roles where she excelled in leading teams and homes and delivering outstanding person-centred care. Over the years she has led and delivered outstanding outcomes across compliance in varying settings and with her experience we are now ready to take The Manse Care to the next stage on our compliance journey with our aspirations to become an “Outstanding” home. We are delighted to have had Jennifer join us and together look forward to making a difference to our local community and the residents and their families we support.


Gary

Gary Cartwright

Job Title: Head Chef

Hello, I am Gary and I am proud to be part of The Manse Care as a Head Chef. To me is the most fulfilling role at the home as it truly enriches the lives of our residents on a daily basis. If one thing that the residents look forward to the most, it’s got to be good quality homemade food that creates an experience, reminisces memories, and plays that role is something I take a lot of pride in. Having worked as a Chef all around the UK and across the Atlantic in the US, I bring with me a vast culinary experience that allows me to create some amazing menus and give our residents a great experience at The Manse Care.


Frequently Asked Questions about The Manse Care

What types of Care is The Manse Care registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Manse Care provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Manse Care have?

There are 42 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Manse Care?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Manse Care to the centre of Preston?

7.1 mile(s) as the crow flies, distance by road may be significantly further.