The Manse Care

Kirkgate, Kirkham, Preston PR4 2UJ
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9.8 28 Reviews
  • The Manse Care, Preston
The Manse Care is a Nursing Home set around an elegant courtyard and gardens in the heart of Kirkham. They are a dual registered residential and nursing home offering 43 spacious, fully equipped en-suite bedrooms and extensive communal areas.

Combining the style and homeliness of the original Manse for the Kirkham Church dating from 1812 with high standards of care and the latest amenities and services of its purposes built residential and nursing facilities, The Manse offers a true homely experience.

They complete comprehensive care assessments which are personalised and take the time to understand each residents interests, preferences and needs so they can develop and deliver a full package of care and support for complete wellbeing.

They work closely with families and staff to create a caring, engaging and friendly environment where their residents can express themselves and be as sociable as possible.

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Care Provided by The Manse Care

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Manse Care Ltd
  • Person in charge
  • Aaliyah Naseem (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Manse Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,105 – £1,105
    • Self-Funded Residential Dementia Care £1,105 – £1,280
    • Self-Funded Nursing Care £1,105 – £1,280
    • Self-Funded Nursing Dementia Care £1,105 – £1,280
    • RESPITE Self-Funded Residential Care £1,105 – £1,105
    • RESPITE Self-Funded Residential Dementia Care £1,105 – £1,105
    • RESPITE Self-Funded Nursing Care £1,105 – £1,280
    • RESPITE Self-Funded Nursing Dementia Care £1,105 – £1,280
  • (these prices are only a guideline, please contact The Manse Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome during the day 7 days a week except for protected meal times. All visitors are encouraged to notify home in advance of their planned visit.


  • Parking

  • Onsite parking available to visitors.


The Manse Care Reviews (28)

Total of 28, showing 21-28
9.8

The Manse Care has a Review Score of 9.8 (9.788) out of 10, based on 15 reviews in the last 2 years. Over all time The Manse Care has 28 reviews.

Overall Experience

  • 24
  • 3
  • 1
  • 0
  • 0

Date Published

28
3
7
15
13

Review from David H (Son of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is enjoying his stay at The Manse. He is happy with the level of care and assistance offered by the staff and the freedom he is afforded. The food is very good and the staff are very friendly. I cannot praise the home enough. I would recommend this home to anyone who is looking for a residence
for their loved one in their later years.

Reply from Owais Mohammad, Chairman at The Manse Care

We are privileged to be able to care for your father and we really appreciate you taking the time out to leave such a lovely review for us.


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Review from Louise H (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a few weeks in The Manse on discharge from the hospital. They were very responsive to her needs and kind in their dealings with her. And she greatly enjoyed the food! It was my first time having to find care for a relative and the management staff were very helpful in their dealings
with me too.

Reply from Owais Mohammad, Chairman at The Manse Care

Louise thank you for such a lovely review. It was our privilege to have your mum stay with us and we wish you and her all the best.


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Review from Christopher R (Son of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been asked to review the Manse by the staff and am only too glad to do so. Firstly, my Father has only good words to say about the home. Every time I have visited over the last three months words like "it's brilliant you couldn't get anywhere better" come to mind. We have shown him other places
he could stay and he again states you couldn't get better than here. My experience of the staff is that they are friendly and knowledgeable and the premises are clean and tidy. I have heard no bad reports about the food and my Father says it is very good. He enjoys banter with the staff who are only too eager to engage in conversation with him and assist him with any needs he may have. The staff seem to work very well together and look like a happy team but the main thing is my Father is very content and seems to be thriving at The Manse.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you so much for taking the time out and sharing this review. We really value your opinion and feedback which helps us every step of the way as we go forward.


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Review from Raymond L (Husband of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Good friendly Nursing Home. Seems to suffer currently with staff shortages. This was not so a while ago. Maybe a difficulty Homes are generally suffering.
My wife is seldom ready at the time we have asked to take her out. On one occasion we missed the hospital appointment because we had to wait too
long. Although the pick-up time has been put in the diary, staff are often surprised we have arrived. She is vegetarian and picky so meals are difficult, kitchen staff try but it’s not easy. Overall, I would assess The Manse to be of a good standard but it was better in earlier years.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you for your feedback and review, we are privileged to be caring for your loved one and continuously strive to learn and improve our services in line with your feedback and endeavour to exceed your expectations. As such your feedback is always very welcome and valuable to us so thank you for taking the time out for it.


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Review from E M (Son of Resident) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum never wanted to go into a home but eventually had to. The Manse was our first choice, having looked around the area and luckily they had a room free. Mum is really happy living there, supported and very well looked after. Mum was always a good cook and expects good food. The kitchen team do a great
job and the chef spoke to Mum about what she'd like and could manage, as her ability to swallow deteriorated. I even ate a bit of her quiche one day to test it because it looked so nice, just as good as mine! The whole team do a great job and we are so grateful for the care they take with our mum.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you so much for such a lovely review. We are delighted to know how you feel about the quality of our care and also the food, which we take pride in.


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Review from Christine C (Daughter of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, the staff are kind, helpful and efficient. On occasions when I have left a telephone message, trying to contact the Nursing home by the answer machine, I have often not received a reply to my messages. It was lovely to meet for the celebration of The Queen's Platinum Jubilee. It was helpful,
when we met last week and spoke to you. Although I have not yet seen the remedial work to my mother's room, thank you for setting it in action.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you for your feedback, it is immensely valuable to us in our continuous drive to do better each day.


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Review from K W (Daughter of Resident) published on 14 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a stroke and has been in The Manse since November 2014. During this time, we feel Mum has been cared for well. The staff and management are friendly and welcoming and Mum's room is lovely and clean. Food always looks yummy. Pre covid, all the residents seemed to really enjoy the entertainment
put on. Lots of modernisation being done at the moment too. Thank you, it means a lot knowing Mum is in good hands.

Reply from Owais Mohammad, Chairman at The Manse Care

Thank you so much for taking the time to share your views. We are delighted to hear such positive feedback and will continue to live up to and hopefully exceed your expectations.


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Review from Duncan E (Son of Resident) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in The Manse for two years now and over all of that time, the staff have been very friendly. They have also put her health and well-being first, in what, sometimes, has been a difficult situation.

Reply from Owais Mohammad, Managing Director at The Manse Care

Thank you for your review Duncan, we are delighted to know how you feel about our services. We will continue to strive and deliver gold standard person centric care.


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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for The Manse Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for The Manse Care is calculated as follows: ( (142 Excellents x 5) + (21 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 170 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manse Care is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Aaliyah

Aaliyah Naseem

Job Title: Home Manager

Joined: 2022

Aaliyah joined The Manse in 2022 as a Deputy Manager and Clinical Lead initially making her way up to becoming a Home Manager from October 2023. She comes with significant experience from the NHS mainly working with the elderly in the stroke rehabilitation unit where she developed strong clinical skills over the years as a Registered General Nurse. Since her time at The Manse, Aaliyah has been instrumental in shaping the compliance regime as the Clinical Lead ensuring the Home continues to deliver the highest standards across all fronts. She has also established strong partnerships with the stakeholders including the NHS, Lancashire County Council, Local GPs and Pharmacies to name a few. But most importantly, during this time, she has forged a very strong relationship with our residents and their families who hold her in the highest regard while she continues to ensure they are cared for with the highest of standards, love and compassion. We are privileged to have her at the helm at The Manse Care and in her role as the Home Manager, she is equally privileged to have the opportunity to continue to make a difference to our residents and their families.


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Jennifer Brooks

Job Title: Clinical Lead

Joined: 2023

Jennifer joined The Manse Care in September 2023 and comes with an extensive 40 years of nursing background. Her experiences span across NHS as well as Adult Social Care where she has held significant senior positions including management and leadership roles where she excelled in leading teams and homes and delivering outstanding person-centred care. Over the years she has led and delivered outstanding outcomes across compliance in varying settings and with her experience we are now ready to take The Manse Care to the next stage on our compliance journey with our aspirations to become an “Outstanding” home. We are delighted to have had Jennifer join us and together look forward to making a difference to our local community and the residents and their families we support.


Gary

Gary Cartwright

Job Title: Head Chef

Hello, I am Gary and I am proud to be part of The Manse Care as a Head Chef. To me is the most fulfilling role at the home as it truly enriches the lives of our residents on a daily basis. If one thing that the residents look forward to the most, it’s got to be good quality homemade food that creates an experience, reminisces memories, and plays that role is something I take a lot of pride in. Having worked as a Chef all around the UK and across the Atlantic in the US, I bring with me a vast culinary experience that allows me to create some amazing menus and give our residents a great experience at The Manse Care.