Marley Court Nursing & Residential Home

Bolton Road, Heath Charnock, Chorley PR7 4AZ
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9.7 50 Reviews
  • Marley Court Nursing & Residential Home, Chorley
Marley Court Nursing and Residential home in Chorley, Lancashire provides nursing and personal care for up to 46 adults.

Highly skilled and caring staff take time to support residents' needs by offering respectful and considerate care in a friendly and compassionate way.

Residents' nutritional needs and dietary requirements are met while giving residents a wide variety of meals to choose from.

Activities include arts and crafts, live performers and trips out.

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Care Provided by Marley Court Nursing & Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sally-Ann McNeill (Registered Manager)
  • Admission Criteria
    • Private and Local authority/ ICB
    • Ages 45+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Marley Court Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,500
    • Self-Funded Residential Dementia Care £1,200 – £1,500
    • Self-Funded Nursing Care £1,200 – £1,500
    • Self-Funded Nursing Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,200 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,500
    • RESPITE Self-Funded Nursing Care £1,200 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,500

  • Fees discussed at pre admission assessment


  • (these prices are only a guideline, please contact Marley Court Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected mealtimes


  • Parking

  • Private car park. Off road parking


Marley Court Nursing & Residential Home Reviews (50)

Total of 50, showing 21-40
9.7

Marley Court Nursing & Residential Home has a Review Score of 9.7 (9.672) out of 10, based on 20 reviews in the last 2 years. Over all time Marley Court Nursing & Residential Home has 50 reviews.

Overall Experience

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  • 8
  • 1
  • 0
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Review from Keith B (Next of Kin) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The end-of-life care for our aunt has been the very best. Our aunt was treated with dignity throughout her stay at Marley Court, and all staff were very attentive to her needs, right to the very end, which meant so much to us. Staff always greeted us warmly, with a ready smile, and nothing seemed too
much trouble for them. Despite the sadness of the situation, we will always remember Marley Court with fond memories.

Reply from Rachael Harrison, Home Manager at Marley Court Nursing & Residential Home

Thank you so much for your lovely words. We're thankful to have been able to care for such a lovely, kind woman, and we're happy you are pleased with the standard of care we provide. Your kind words have been passed on to our dedicated team.


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Review from Sue W (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Marley Court is an amazing place! The staff are fantastic, patient and nothing is too much trouble. The facilities are excellent and the home is so clean and tidy. Mum is so well cared for, has been on many trips out and enjoys all the social interactions that she would never have had with her previous
care arrangements.
I am always welcomed warmly and feel relaxed and at home here. Mum was a very good cook so it is high praise indeed that she thinks the food is excellent.

Reply from Julie Maitland, Home Manager at Marley Court Nursing & Residential Home

Thank you for your kind words. We're so pleased that your Mum has settled in so well here at Marley Court and that you're happy with the standard of care. It's great to hear she enjoys the food too! Your feedback has been passed on to our dedicated team.


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Review from J H (Granddaughter of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad that we managed to get a place at Marley Court for my grandma. The staff are friendly and helpful and really put in 110% to ensure that the residents are cared for and have fun. They take the time to organise events, trips and activities for the residents and go out of their way to engage
the residents.
I particularly appreciate the regular updates on Social Media. Living in Sheffield means I am not able to visit often, but I am always kept updated with what has been going on and what my grandma has been up to which is such a lovely touch.
I would certainly recommend Marley Court for anyone requiring care.

Reply from Julie Maitland, Home Manager at Marley Court Nursing & Residential Home

Thank you for your lovely review. We're so pleased you're happy with the care and activities provided for your grandma. Your feedback has been passed on to our dedicated team!


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Review from P E (Wife of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased about the home of my choice for my husband. He has been a resident for the last few weeks. The staff are absolutely so wonderful and always in good spirits and go the extra mile ie: retrieving a favourite sweater from the laundry.

Reply from Ally Greenall, Home Manager at Marley Court Nursing & Residential Home

Thank you very much for the kind words, it's really appreciated. Here's hoping to many more wonderful years here at Marle Court!


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Review from Jackie G (Wife of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Marley Court is a very warm and friendly home.
It is well managed and has caring staff.
I am happy to have my husband's end of life in their care.

Reply from Ally Greenall, Home Manager at Marley Court Nursing & Residential Home

Thank you for the lovely words. It's nice to know that you feel that your husband is being well looked after. We appreciate the kinds words.


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Review from Sara D (Daughter of Resident) published on 6 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Marley Court for 9 years. The staff are hard working and very caring. Since the lifting of lockdown restrictions, my mum has loved all the outings on the minibus. So much effort is made with activities and outings.

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Review from Kevin T (Son-in-law of Resident) published on 6 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father-In-Law went into Marley Court Nursing & Residential Home from the hospital knowing he may only have a short time to live. We got told 2-3 weeks he ended up living for 10 weeks with end of life care. The staff were brilliant and one carer became the one looking after him the most. This carer
even came to his funeral. As for the management, not too good, one showed hardly any compassion, the other did not even let us know he was in his last hours so we could be there. His daughter had to take the bad news when if they phoned earlier I would have been there for her instead of going to work, that needs addressing.

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Review from Carole S (Daughter of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff compassionate and caring. My mum was receiving palliative care which was given with kindness and professionalism. Myself and my family were also treated with kindness and always given information about Mum's health. Nothing was too much trouble.

Reply from Mill Car, Marketing at Marley Court Nursing & Residential Home

Thank you so much, Carole, for your lovely review and kind words, this means so much to all of us at Marley Court.


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Review from Kieran S (Grandson of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very attentive and very professional at all times. Highly recommended care provider. They have dealt with my family member incredibly at all times, having arrived in September 2020 during the height of the global pandemic.

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Review from Alison R (Granddaughter of Resident) published on 18 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home from home with the best most caring staff. My grandma came to the home after a sudden decline in health and ability to care for herself. The staff have made her feel dignified and respected during this time.

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Review from Karen S (Daughter of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 3 months. The care she has received has been first class. The staff try to do everything possible to make Mum comfortable and happy, and keep me informed of any problems or issues.

Reply from Cherelle McClafferty, Marketing & PR Executive at Marley Court Nursing & Residential Home

Thank you for your review Karen, we really appreciate this and are happy to have your mum with us as part of the Marley Court family.


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Review from Judith S (Partner of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear partner was in Marley Court for about 9 months after a few weeks in hospital. He started as a resident and there were plenty of activities offered to both of us. He then went into nursing care after 3 months and then into palliative care. All the staff were wonderful and encouraging to both
of us. They were all so caring and looked after both our needs and were so kind to me. I felt that we had joined a lovely family at Marley Court. I stayed there several times and was well looked after. My partner was very happy there and so was I. During these incredibly challenging times the staff went over and above in their care of both of us. Thank you all of you.

Reply from Cherelle McClafferty, Marketing & PR Executive at Marley Court Nursing & Residential Home

Thank you do much Judith for your lovely review and comments. It's so nice to hear we were able to support you and it was wonderful to have you both as part of our Marley family.


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Review from Trevor W (Son of Resident) published on 29 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother arrived at Marley Court after a prolonged stay in hospital following Covid-19 infection. Mum was still unwell and chose not to go back into hospital. Her nursing care switched to palliative care. Throughout Mum was treated with care, respect and dignity. This care was extended to me
and my sister during this difficult time.

Reply from Cherelle McClafferty, Marketing & PR Executive at Marley Court Nursing & Residential Home

Thank you so much for your lovely review. We are happy that we were able to care for your mother during this time and that we were also able to offer support to both you and your sister during this time.


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Review from Caroline G (Daughter of Resident) published on 29 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Marley Court for nursing care after a long stay in hospital with Covid-19. However, after a few days, Mum moved into palliative care. The staff have been amazing, so caring to Mum and attentive. Similarly, my brother and I have been allowed to stay with Mum, this is our 5th night, the
staff again have been so kind and caring. It is a privilege to spend this time with Mum.

Reply from Cherelle McClafferty, Marketing & PR Executive at Marley Court Nursing & Residential Home

Hi Caroline, thank you so much for your lovely review. We are very happy that we were able to offer our support and care to both you and your brother during this time.


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Review from Diane S (Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in Marley Court from February to the 6th of April this year and I can honestly say that I was looked after by the most wonderful and passionate people. Anyone you would know from the cleaners, chefs, entertainment staff, nurses and senior nurses, admin staff, I was looked after by the most incredible
people one could wish for, I loved them all.

Reply from Cherelle McClafferty, Marketing & PR Executive at Marley Court Nursing & Residential Home

Hi Diane, thank you so much for your wonderful review of our home. We loved having you with us as part of our Marley Court family and are so very much appreciative of your kind words for all our team.


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Review from Brenda H (Cousin of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to visit at Christmas and they had a local school singing for them, all the residents and a good number of staff were in watching. The staff were so nice, aiding the residents to enjoy the singing. It was a lovely Christmassy event. I spoke to the girl that organised the event and she told me this
is just one of the events that is going on over Christmas and pointed me in the direction of the notice board. They certainly have some exciting and varied events. The staff are always ready with a smile and a greeting whenever I visit.

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Review from Tara O (Daughter of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Marley Court from another nursing home. The care at Marley Court has turned his life around. He was so unhappy and unstimulated at the previous home that he had stopped eating and drinking. His improvement at Marley Court was immediate. The warm welcome he received set the scene. The
staff have been so kind and caring towards him. His room is lovely with everything he needs, the open areas are attractive and welcoming. The home is always busy so plenty of things for him to see and do. There is a great timetable of activities and entertainment, for the residents and their family. The staff take the time to get to know him as an individual and know his quirks etc. Another thing, probably what he loves the most is the food, his appetite has bounced back crazily! As a family member, I also love the home. They are always very welcoming to us and support us in doing the best for our loved ones.

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Review from A B (Friend of Resident) published on 25 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in the Marley Court Home for a while now, I visit when I’m in the area. She is happy and seems well looked after. On my last visit there was a party going on in the garden for a Birthday. It was a lovely day in a lovely setting. The Staff were very attentive making sure all the Ladies
and gentlemen were included. I was treated like an old friend and they were so welcoming. The rooms are always clean and tidy. It seems a happy place to be.

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Review from Danielle S (Granddaughter of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fun activities for residents, staff and family to help celebrate 58th wedding anniversary. Live singer - fabulous entertainment. Enjoyable experience.

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Review from C M (Son of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly, helpful, well presented, caring.
Facilities clean, comfortable, homely.
Attend y mother's wedding anniversary with my Dad and family, afterwards entertainment singer very good.

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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Marley Court Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.672 for Marley Court Nursing & Residential Home is calculated as follows: ( (188 Excellents x 5) + (32 Goods x 4) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 232 Ratings = 4.672

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marley Court Nursing & Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (2)

Rachael

Rachael Harrison

Job Title: Manager

Joined: 2022

Rachael joined the team in July 2022. She has settled in well and is building great relationships with the staff and residents.


She's a mental health nurse and has been a manager of care homes since 2010. She has worked in care homes since 2019.


She is extremely passionate about elderly care and aims to provide the best possible experience for the residents that live at Marley court along with her team.


Her door is always open for a chat and a brew.


Elaine

Elaine Wright

Job Title: Activities Co-ordinator

Joined: 2011

I absolutely love working as an activities co-Ordinator at Marley court, we love many different activities from gardening, growing our own fruit and veg, creative projects, community involvements and much much more.


I have trained in cereal box construction and write my own panto lyrics for our annual staff panto which is loved by residents and our local community.


I have a huge passion for animals and believe animal therapy in the home makes a big difference, we have regular visits from all kinds of animals from lambs to a mini zoo.


I get very creative competitive and when there is a competition on between the Millennium homes we love nothing more than brainstorming ideas of how we can win.