Marley Court Nursing & Residential Home

Bolton Road, Heath Charnock, Chorley PR7 4AZ
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9.7 50 Reviews
  • Marley Court Nursing & Residential Home, Chorley
Marley Court Nursing and Residential home in Chorley, Lancashire provides nursing and personal care for up to 46 adults.

Highly skilled and caring staff take time to support residents' needs by offering respectful and considerate care in a friendly and compassionate way.

Residents' nutritional needs and dietary requirements are met while giving residents a wide variety of meals to choose from.

Activities include arts and crafts, live performers and trips out.

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Care Provided by Marley Court Nursing & Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sally-Ann McNeill (Registered Manager)
  • Admission Criteria
    • Private and Local authority/ ICB
    • Ages 45+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Marley Court Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,500
    • Self-Funded Residential Dementia Care £1,200 – £1,500
    • Self-Funded Nursing Care £1,200 – £1,500
    • Self-Funded Nursing Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,200 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,500
    • RESPITE Self-Funded Nursing Care £1,200 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,500

  • Fees discussed at pre admission assessment


  • (these prices are only a guideline, please contact Marley Court Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected mealtimes


  • Parking

  • Private car park. Off road parking


Marley Court Nursing & Residential Home Reviews (50)

Total of 50, showing 41-50
9.7

Marley Court Nursing & Residential Home has a Review Score of 9.7 (9.672) out of 10, based on 20 reviews in the last 2 years. Over all time Marley Court Nursing & Residential Home has 50 reviews.

Overall Experience

  • 40
  • 8
  • 1
  • 0
  • 1

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Review from J M (Grandson of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fun atmosphere, everyone happy with activities.

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Review from Patricia S (Daughter-in-law of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff arranged a thoughtful and lovely afternoon for parents 58th wedding anniversary - live singer,m excellent. Staff dancing with residents, lovely to see mother-in-law so happy and singing along to songs.

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Review from Allan H (Husband of Resident) published on 22 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Wife has been at Marley Court for the last 7 weeks and I have found the service marvellous. The care staff are professional and caring and make residents and friends and family feel very welcome. The food is always really good and my wife and I are able to enjoy lunch together. I have great respect
for all the staff and the hard work they do.

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Review from Rebecca (Granddaughter of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Grandpa is very settled in Marley Court. He has privacy with the care that he needs. The food has improved recently with new meals, even his favourite salmon. Senior staff are knowledgeable, helpful and friendly. The throughput of junior staff seems high. Good careers who speak clearly to him don’t
stay in the job very long.
He is being encouraged to join in with social activities with the recent addition of exciting events. I visited with my daughter during the “meet and stoke small animals“ afternoon in October. The skunk was so soft and not smelly at all. Bingo on Fridays, dogs visit for strokes, visits from Brass Bands and a Christmas fair have all entertained the residents and relatives alike. My Grandpa has the dates in his diary and looks forward to them. I too hope they continue.

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Review from S W (Granddaughter of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I don't believe I have ever met management or owners throughout the eight months been going.
Turnover of staff is constant, have met some very good carers. However, have since all left (excluding a small few).
Always appear to be a small amount of staff on for the number of residents then need to
see to and this has an effect on the support residents are receiving as a whole. Hardly any activities/trips take place at all.

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Review from B B (Daughter of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Marley Court for the last 6 months and it has taken her a while to settle but now seems to be getting there. The staff are very helpful and have looked after mum well, although I feel sorry for them as they always seem short staffed. The room mum is in is always clean and the cleaners
do a brilliant job of keeping the lounge and everywhere else spotless.
Meals are nice. The only thing I would say is they need more entertainment as mum gets bored as I'm sure other residents do but again there isn't enough staff and they can only do so much.
I always say look after your staff and they will give you all they can. Speaking to other resident's relatives, they all say the same. Management very helpful.

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Review from Christine C (Daughter of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has now been in Marley Court for 6 months. She was very independent prior to a severe stroke and we have found a caring team at Marley Court trying very hard under difficult circumstances to help her to settle into her new home.

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Review from Lindsey K (Daughter of Resident) published on 18 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Marley Court on Friday 23rd October 2015, (a little apprehensive if I am honest, leaving her own home) she was welcomed and made to feel very comfortable by all the staff immediately. They were extremely nice to her and very accommodating from this day until her last. They cared for her
excellently and when she became more poorly they were there every step of the way for not only my Mum but for the family too. The staff really showed their true colours, they were so nice, friendly, professional and helpful I cannot begin to say how good they actually were. From accommodating us when we were there with Mum, to regular updates and checks to see that Mum was comfortable, they are an outstanding team. I will gladly recommend this care home to anyone in a similar position or in need of care, be it residential or nursing. Excellent, well done and thank you so much for making Mums time with you pleasant, nice and comfortable. Keep up the good work, please.

Reply from Bev Unsworth, Home manager at Marley Court Nursing & Residential Home

On behalf of all the staff at Marley Court I would like to thank you for this review. Your Mum was a lovely lady and will be missed by us all. Myself and the staff work very hard to deliver excellent care to all the Residents in our home and comments like this make it very worthwhile to know we are appreciated.


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Review from Yvette H (Daughter of Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Marley Court is the nicest home I have visited. The staff are professional and treat residents as individuals and nothing is too much trouble, they go that extra mile to ensure their residents needs are met. Whatever time you visit the home is always very welcoming and calm. I just wish my dad could
have been at Marley Court longer. Many thanks for all you did.

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Review from Sara D (Relative of Resident) published on 26 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Marley Court since July 2012 following a massive stroke at age 68 in March 2012. Staff are lovely - kind, hard-working, friendly and caring. Management are approachable and reactive. The home is very clean and never smells. My mum is not over keen on food at times but she does have
unusual tastes! Food we see being served always looks tasty. Lovely home - can visit at any time. Highly recommended.

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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Marley Court Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.672 for Marley Court Nursing & Residential Home is calculated as follows: ( (188 Excellents x 5) + (32 Goods x 4) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 232 Ratings = 4.672

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marley Court Nursing & Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (2)

Rachael

Rachael Harrison

Job Title: Manager

Joined: 2022

Rachael joined the team in July 2022. She has settled in well and is building great relationships with the staff and residents.


She's a mental health nurse and has been a manager of care homes since 2010. She has worked in care homes since 2019.


She is extremely passionate about elderly care and aims to provide the best possible experience for the residents that live at Marley court along with her team.


Her door is always open for a chat and a brew.


Elaine

Elaine Wright

Job Title: Activities Co-ordinator

Joined: 2011

I absolutely love working as an activities co-Ordinator at Marley court, we love many different activities from gardening, growing our own fruit and veg, creative projects, community involvements and much much more.


I have trained in cereal box construction and write my own panto lyrics for our annual staff panto which is loved by residents and our local community.


I have a huge passion for animals and believe animal therapy in the home makes a big difference, we have regular visits from all kinds of animals from lambs to a mini zoo.


I get very creative competitive and when there is a competition on between the Millennium homes we love nothing more than brainstorming ideas of how we can win.