Abbeycroft Residential Care Home

Burnely Road, Loveclough, Rossendale BB4 8QL
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9.7 38 Reviews
  • Abbeycroft Residential Care Home, Rossendale
Abbeycroft is registered to accept 33 Service Users for Personal/Residential Care.

Accommodation comprises: 29 single rooms and 2 double rooms, for couples or those wishing to share. En-suite facility is available in some rooms. The layout is on 3 floors, all served by a passenger lift and a chairlift. All rooms have TV points, emergency nurse call points, their own vanity sink, nightlights and of course central heating.

Types of Care Services Offered at Abbeycroft: The home provides the following types of Personal care: Long Term Care, Short Term Respite Care, Intermediate Care, Continuing Health Care, Re-ablement & Rehabilitation care Services, End of Life Care and Day Care.

Services User Categories: Registered with CQC and can accept the following service user categories: Older People, Dementia (DE), Mental Disorder and PD.

Abbeycroft Residential Care Home is a purpose-built Rossendale accommodation that offers a team of professional carers aspiring to the highest standards of healthcare.

The aim is to maintain efficient and personalised care services while offering residents a flexible living environment in which they feel empowered to pursue their own tastes and lifestyles.

Residents enjoy well-kept lawns and a courtyard and a varied programme of activities to enjoy, with loved ones welcome to join in with when visiting.

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Care Provided by Abbeycroft Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 33 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Halima Rashid (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Abbeycroft Residential Care Home Reviews (38)

Total of 38, showing 1-20
9.7

Abbeycroft Residential Care Home has a Review Score of 9.7 (9.726) out of 10, based on 10 reviews in the last 2 years. Over all time Abbeycroft Residential Care Home has 38 reviews.

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Date Published

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Review from Dennis M (Brother-in-law of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care home to be well-organised and professional with excellent safeguarding facilities. There is a caring environment and an emphasis on the encouragement of the residents to take part in enjoyable activities. All in all a secure, safe and caring home. One minor criticism is that very little
fruit is offered in the diet.

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Review from Catherine B (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole of the time my mum was at Abbeycroft she was treated with care and compassion by everyone that worked there. The staff were always friendly and accommodating to both me and my dad when we visited, whenever we visited and it was obvious that the residents were cared for and looked after to
the best of everyone's ability.
A group of lovely people doing a tough job in difficult times for little financial reward, they have my gratitude and deep respect.

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Review from W R (Sister of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has settled in very well at Abbeycroft. The staff have taken the time to untangle her matted hair, and encourage her to have showers/baths where initially she was reluctant.
My sister particularly likes the food and having a choice of meals. She may even be putting on weight!

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Review from J G (Relative of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been living at Abbeycroft for more than a year now. She has settled in well and has gained weight and increased in strength thanks to her attentive care. She is safe, comfortable, calmer and less anxious about day to day happenings since moving in.
The care home staff manage all her
medical needs and accompany her on any hospital visits as this is impractical for us. We visit her at least weekly and every time we visit her the whole care home is fresh, clean and well managed. All the staff are professional, approachable and treat my relative respectfully in a dignified, kind and friendly manner. Other residents we see appear relaxed and happy too.
We are kept fully informed regarding our relative's care needs, health and welfare and the manager is very happy to answer fully any enquiries we may have.
We do not hesitate to recommend Abbeycroft.

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Review from R D (Sister of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is in care at Abbey, very happy about his care, staff wonderful with him.

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Review from Gary H (Son of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely impressed with Abbeycroft since my mum has been a resident for several months.
The facility is well-run and well-staffed. The place is nice and warm and very clean. I feel that my mum is being well looked after and is safe.
Special shout out to one member of staff in particular
who seems ever-present and gives me an update whenever I visit.
Very pleased.

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Review from Eileen G (Daughter of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I couldn't be happier with the care my dad received at Abbeycroft. Anything we asked was never too much trouble. The staff were caring, compassionate and attentive. Thanks to the care he had, my dad was a much happier person throughout his time there. We couldn't recommend Abbeycroft enough.

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Review from I K (Son of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Abbeycroft for a period of rehabilitation following hospital admittance. During this time the manager and her staff of professional carers treated my mother with exactly the care and support that was needed for my mother at this delicate time.
By the end of her stay, they had nursed
her back to the level of health she had before her period of illness.
I cannot overstate how dedicated and respectfully professional the team at Abbeycroft are and wholeheartedly recommend their services to anyone who would benefit from them.
Thank you Abbeycroft for the care and dedicated support not only for my mother but for all you do for the residents in your care.

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Review from Maureen T (Sister of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was discharged from the hospital to Abbeycordt for an initial 28-day period for end-of-life care. She wasn't mobile and needed a hoist to be moved. I found all the staff to be very kind, caring and compassionate to both my sister and myself, keeping me updated on a regular basis and preparing
me for the end, when it came in December. Although the home is not by any way luxurious, the quality of care was exceptional, which really is all that matters for end-of-life care.

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Review from H K (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visitors are made very welcome. Always impressed by the friendliness and care of the staff. Management and staff are approachable and professional. Thank you for all that you do for your residents; it is much appreciated.

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Review from I P (Son of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I live in Devon so don't get too many occasions to visit but always find the staff here very nice.

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Review from D G (Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, staff are excellent, management are very nice.

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Review from K Y (Granddaughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very welcoming and very caring. I feel my grandma is being very well looked after with excellent standards of care.

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Review from S R (Relative of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy how he is looked after. The staff are very caring and keep me updated with his progress.

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Review from J I (Friend of Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First impression, good. Courteous greeting by staff explaining delay for covid test. Shown to the resident's room. Caring staff made her more comfortable., arranging pillows and a short chat. A good friendly atmosphere. She enjoys her room. Large window, light and airy. En suite a bonus. Visit an hour
and a half. All we saw we liked. Atmosphere/cleanliness etc.

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Review from E W (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has really settled at Abbeycroft in the past 12 months. She compliments the food on a regular basis, and I have seen firsthand how good it looks and smells. The staff are second to none, so caring, friendly, and helpful. The activity coordinator does the entertainment for residents and there are
lots of things going on activity-wise. We as a family are really happy that Mum is being well cared for.

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Review from L H (Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy here. Staff friendly and helpful.

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Review from N C (Husband of Resident) published on 27 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very nice and helpful.

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Review from K L (Daughter of Resident) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was placed in Abbeycroft after a lengthy stay in hospital where his mobility deteriorated rapidly. In the six weeks he has been in Abbeycroft he has improved greatly which can only be attributed to the good care and support offered by the staff. Communication and support from both staff and
the management team have also been excellent.

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Review from Jen B (Relative of Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my partner visited his gran today after a lengthy absence due to Covid. We received both a warm and informative welcome from a member of staff who put us at ease straight away and it is good to know that my relative is very well looked after indeed. Thank you.

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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Abbeycroft Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.726 for Abbeycroft Residential Care Home is calculated as follows: ( (90 Excellents x 5) + (16 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 113 Ratings = 4.726

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeycroft Residential Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Apr 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Abbeycroft Residential Care Home

What types of Care is Abbeycroft Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbeycroft Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Abbeycroft Residential Care Home have?

There are 29 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Abbeycroft Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbeycroft Residential Care Home to the centre of Rossendale?

1.9 mile(s) as the crow flies, distance by road may be significantly further.