The Glen Care Home

Gleneagles Drive, Off St Andrews Grove, Morecambe LA4 5BN
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9.5 20 Reviews
  • The Glen Care Home, Morecambe
The Glen is a lovely countryside location with views of Morecambe Bay and easy access to the beach. It is the perfect place with 70 spacious en-suites providing the best of the comforts for residents to be near nature while receiving palliative, residential, dementia, and respite care.

Glen's team recognises that residents' needs change over time and is happy to accommodate any specific requests.

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Care Provided by The Glen Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Claudia Dobre-Matei (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (85)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Glen Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,075 – £1,115
    • Self-Funded Residential Dementia Care £1,120 – £1,250
    • Self-Funded Nursing Care £1,150 – £1,400
    • Self-Funded Nursing Dementia Care £1,180 – £1,500
    • RESPITE Self-Funded Residential Care £1,050 – £1,115
    • RESPITE Self-Funded Residential Dementia Care £1,090 – £1,250
    • RESPITE Self-Funded Nursing Care £1,130 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,150 – £1,498

  • Fees are determined on individual resident need based on pre-admission assessment
  • (these prices are only a guideline, please contact The Glen Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Glen Care Home Reviews (20)

9.5

The Glen Care Home has a Review Score of 9.5 (9.496) out of 10, based on 13 reviews in the last 2 years. Over all time The Glen Care Home has 20 reviews.

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Review from M M (Daughter of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but praise for The Glen. My mum passed away peacefully on the 4th of November. She was treated with dignity and compassion. My son and I were with her and they saw to all needs. Thank you so much for looking after her, it was a pleasure to know you all.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for sharing such heartfelt words during this difficult time. We are deeply sorry for your loss and honored to have cared for your mum at The Glen.


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Review from D P (Grandson of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and help Grandad and he has turned a corner since coming into the home.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for your kind feedback. I will pass your sentiments on to the home team.


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Review from Elizabeth L (Mother of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is good but with my son being young it's hard for him to fit in so I feel that I should come more often.

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Review from Elaine T (Daughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident at The Glen and he also compliments all the staff and management. The care my dad receives is impeccable and he is treated with utmost respect and dignity. I don't think I could have found anywhere nicer for my dad to be.

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Review from Susan L (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went into The Glen Care Home in May and has been doing well after her stroke. She really enjoyed joining in some of the many activities that The Glen does and was pleased with her achievements. The staff are friendly, helpful and really communicate with the residents and their families. It really
is a happy environment, bright and cheerful.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

We are truly touched by your words. Providing a warm and homely environment for the residents is our utmost priority. We are delighted to hear that she has settled in so well. Thank you for taking the time to share your positive experience with us.
Kind regards,
Rahi.


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Review from Lian R (Great-Niece of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are so friendly and helpful. Cater for individual needs, very happy with the care my great-aunt receives. I feel they respect her wishes and know my family member really well.
Communication is also really good with regular updates on care plans.
Overall, I’m relieved about how safe and
secure and settled my family member is.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

We truly appreciate your kind words about The Glen. Creating a joyful and compassionate atmosphere for our residents and visitors is our top priority. Thank you for noticing the efforts of our staff; your support means a lot.
Kind regards,
Rahi.


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Review from Tracey M (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent two years under the care of The Glen Care Home, I found the overall standard of care excellent, lovely, welcoming, friendly and efficient staff where nothing asked was too much trouble.
Absolutely fabulous team of people, highly recommend.

Reply from Jankee Patel, Estates Manager at The Glen Care Home

Thank you for your lovely review. I will share your comments with the team, they will be delighted. If we can assist you with anything at all, please do not hesitate to contact us.


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Review from Steven P (Son of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic few years of service to my late father. He was always clean and well-presented when I visited. The building was always kept to a high standard and the staff were great with the residents and visitors.

Reply from Jankee Patel, Estates Manager at The Glen Care Home

Thank you for your lovely review. I will share your comments with the team, they will be delighted. If we can assist you with anything at all, please do not hesitate to contact us.


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Review from B W (Granddaughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana has been at the Glen Care Centre for over a year now. She has settled well due to the consistent attention and kindness of the staff. The care has been excellent, reacting quickly to her changes in health both mental and physical and helping her emotionally showing so much compassion! I am always
kept informed and involved with her care and encouraged and welcomed to visit. The staff work above and beyond to provide varied activities even contributing their own time and money to 'do up' the gardens.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your nana is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards.


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Review from Carole F (Wife of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband needed to move from residential care to dementia nursing care. We visited The Glen Care Home and really liked it there, but we had to wait because the new wing had to have the go-ahead to open. But he was finally admitted; he has come on in leaps and bounds and looks happy. The staff are
brilliant and caring and kind. We are always made welcome when visiting. I have no complaints at all. It’s just a lovely brilliant place. So glad that my husband is finally settled.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for sharing your heartfelt feedback about your husband's experience at The Glen. We're delighted he has settled in well and is happy with the tailored care. I will forward your kind sentiments to the home team.
Kind regards.


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Review from Sarah D (Daughter of Resident) published on 29 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad needed to go into nursing care straight from hospital and the minute I walked into The Glen Care Home, I knew it was the right place. The building itself is lovely, bright, modern, one level, and spotlessly clean. What has really made it perfect has been the staff; the kindness, friendliness and
complete professional expertise have been exemplary. My dad passed away a few weeks after arriving and he was cared for very beautifully. The staff did everything to make him comfortable and to make me feel at home. I can't thank them enough.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for choosing The Glen Care Home for your dad's care and for sharing your positive experience. We are delighted to hear that he is comfortable and settled in with his person-tailored care. I will pass on your sentiments to the home team. Kind regards.


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Review from Joanne W (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Looking for a home for Mum, I went to visit The Glen Care Home and knew immediately it was the right place.
Bright, clean, airy, and friendly.
Mum settled in quickly and was very happy.
The staff are amazing! From the domestics to management, they are kind and happy, and nothing is too much trouble.
I
found out how amazing the staff were when my mum sadly passed away a few days ago; I spent a lot of time there and stayed overnight.
The staff went above and beyond to love and care for my mum and me! They brought me food and drinks, supported me, comforted me, and reassured me all through the night.
They dealt with Mum with such dignity and respect; they sat with me and cried with me... their love and kindness overwhelmed me... this home is the best! There are always activities to interest the residents and keep them occupied... it was a happy home-from-home for my mum and for me when I visited. I never had to worry or doubt her care! Anyone looking for a great dementia home - go and look around!

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

I am sorry for your loss. We appreciate your feedback and are pleased to know your mom was comfortable and happy with the care provided.
Kind regards,
Rahi


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Review from Margaret H (Friend of Resident) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am unable to answer all the options as I have only once, so far, visited our neighbour but was very impressed by the welcome at reception and the staff which brought an extra chair into the room. Everyone of the staff around the home seemed very happy in their work, plus our neighbour said he had
found everyone very pleasant and attentive. I have visited people previously in other care homes and have been quite upset on leaving but not from The Glen Care Home. Thank you.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for sharing your experience with us. We are delighted to know about your experience and our team at The Glen works hard to maintain high standards of care for all our residents. Your kind words will be passed on to the team.
Best Regards,


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Review from James P (Partner of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with most aspects of my partner's care. The only issue is with the decision to put my partner on a pulsed food regime. In my opinion, a more flexible approach would be more suitable for my partner's overall health and well-being.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

We take all feedback very seriously. The concern you have raised will be taken into further consideration and make the necessary changes if required. Our team works hard to ensure our clients are comfortable and their care is our principal priority. We are happy to discuss this over the call with you.
Kind regards,
Rahi.


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Review from Colette R (Sister of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have full praise for the way all staff handle, help and care for the residents. They are knowledgeable, professional and helpful.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts. I'll forward your warm sentiments to our home team.
Kind regards.


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Review from Valerie C (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The way my mum is looked after is excellent, they are so caring and they like to have a laugh with my mum. Thank you.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

It is lovely to hear that your mum is happy and doing well with her tailored care plan. I will pass your sentiments on to the home team.
Kind regards,
Rahi.


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Review from G C (Daughter of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is happy and settled here. He came straight from hospital in May 2021 and the difference in him was amazing. The staff here are kind and friendly to both of us and I feel he's having the best care possible. Thank you!

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for your kind words. We are delighted to know your dad is settled in and comfortable with his tailored care. The team will be happy to receive such kind thoughts. Kind regards, Rahi.


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Review from J E (Daughter of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The new dementia unit is a lovely environment. It is light, spacious, clean, modern and comfortable. Mum's room is of a high standard. An en-suite facility would be the ideal, however, as we have had issues with the copious amounts of toiletries we have had going missing, it would be helpful for staff
who are stretched for time if there was a box/drawer for each resident in the communal bathroom. We have also had issues with clothes being shrunk or damaged in the washing/drying process. The staff are excellent and consistent which is a real achievement.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

We appreciate your kind words for the care your mum is receiving. We take all our feedback seriously. We will investigate the issues raised and take the necessary steps to resolve them. Kind regards, Rahi.


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Review from Annette W (Daughter of Resident) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to the home during lockdown so was a horrendous time for everyone concerned. Mum was very confused, being admitted from hospital, her behaviour was very out of character and her well-being had been compromised. However, my mum is now very happy, well cared for and stimulated. I could
not wish for a better home. The staff all have time and show an interest in not only Mum, but her family as well. What a group of angels that worked so well with Mum in the early days. During her time at The Glen, Mum had a fall, broke her hip and ended up in hospital. The hospital gave up on Mum so I asked for Mum to go back to The Glen asap. 1 week back in the care of the Glen family, Mum had improved so much, due to the good care and love from the staff. So I think it's an amazing home for my mum she is so happy and that is what matters to us. The activities they provide are varied, fun, stimulating and very inclusive so carry on the good work.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for sharing your thoughts with us. We are happy to know that your mum is satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team. Kind regards, Rahi.


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Review from Carole N (Sister of Resident) published on 24 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home, friendly dedicated staff and a wonderful warm friendly atmosphere. Home from home.

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Current Review Score: 9.5 (9.496)

Overview of Review Score

The Review Score of 9.5 (9.496) out of 10 for The Glen Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for The Glen Care Home is calculated as follows: ( (111 Excellents x 5) + (29 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 145 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.765 Points relating to the number of positive Reviews for The Glen Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 13 Positive Reviews ÷ 17 = 0.765

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about The Glen Care Home

What types of Care is The Glen Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Glen Care Home provide?

Palliative Care is an additional type of care provided.

How many Rooms does The Glen Care Home have?

There are 85 Single Rooms.

What are the Facilities & Services at The Glen Care Home?

Own Furniture if required, Close to Local shops, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Glen Care Home to the centre of Morecambe?

0.4 mile(s) as the crow flies, distance by road may be significantly further.