New Thursby Nursing Home

604 Clifton Drive North, Lytham St Annes FY8 2RN
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9.8 21 Reviews
  • New Thursby Nursing Home, Lytham St Annes
Nestled amongst the sand dunes, New Thursby Nursing Home is a welcoming and highly respected care facility located in a peaceful setting, offering expert care and support for older adults. With its commitment to excellence, New Thursby provides 24-hour nursing care, palliative care, and specialised care for those with complex medical needs, ensuring residents receive the highest standard of support.

The home combines professional care with a warm, family-like atmosphere, creating an environment where residents feel valued and at ease. Every individual is treated with dignity and respect, with tailored care plans designed to meet their unique needs and preferences.

New Thursby Nursing Home features modern, well-equipped rooms, inviting communal areas, and beautifully maintained gardens that provide a tranquil retreat. Residents can enjoy nutritious, freshly prepared meals and participate in a variety of stimulating activities and events designed to enhance their well-being and foster a sense of community.

Dedicated to making every day meaningful and enjoyable, New Thursby Nursing Home is a place where residents can feel secure, cared for, and truly at home.

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Care Provided by New Thursby Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sergiu Stefan (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2005

Funding & Fees Guide for New Thursby Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Nursing Care from £1,485
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Nursing Care from £1,485

  • The weekly fee includes accommodation and normal personal and nursing care. The weekly fee excludes: hairdressing, chiropody, opticians, purchase of new clothing, newspapers where specifically for the service user, laundering of delicate items which cannot be laundered in the high temperature commercial washers used by the provider or by hand washing.
  • (these prices are only a guideline, please contact New Thursby Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • New Thursby actively encourage relatives and friends to visit, however please be aware that they have protected meal times.


  • Parking

  • There is a car park at the front of the building.


New Thursby Nursing Home Reviews (21)

Total of 21, showing 1-20
9.8

New Thursby Nursing Home has a Review Score of 9.8 (9.750) out of 10, based on 19 reviews in the last 2 years. Over all time New Thursby Nursing Home has 21 reviews.

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Review from Diane T (Niece of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to the Manager, Deputy Manager and all the staff at New Thursby Nursing Home for their care and kindness for my aunt whilst she was resident at their care home. Sadly, her stay was short due to her terminal illness, but we couldn't have asked for any better support and nursing care through
her end-of-life care and we always felt that she was in safe hands. Communication and friendliness of the staff was exceptional, as it was with the GP services through the home if needed. The manager came to visit her prior to her stay and then to her funeral. The level of care to the end was exceptional.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. We are pleased to hear that you were happy with the care delivered here at New Thursby, and we truly regret that we could not be there for you and your aunt for a longer period of time. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home. Best wishes


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Review from S F (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into New Thursby recently. She was hesitant at first as I had been her primary carer for 3 years but she has settled in nicely. Mum told me the staff are helpful and that the home is "nice and warm" and most importantly she feels safe there. My mum always had a nervous disposition so
knowing that she's safe and cared for is a great relief. Manager is very personable right from my mum's initial assessment/our first meeting. I have yet to learn all the names but the other staff I've spoken to the most would be a particular nurse - very helpful too. My mum's room is always clean and we were encouraged from the start to bring in her own furniture/décor to make it feel homely - however she wanted. I cannot comment on meals as mealtimes are protected but my mum always seems content. There are activities most weekdays including trips out which are updated weekly on the Activities board outside the main lounge. Residents are free to join in as much or as little as they please.

Reply from S Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service. Kind regards, Manager


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Review from J G (Daughter-in-law of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New Thursby has been a godsend to our family. The care my Mother-in-law receives is outstanding in professionalism and kindness.
I'd also like to commend the staff for keeping the home smelling so clean and fresh, thank you.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service.


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Review from J D (Husband of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good and friendly staff, highly recommended and very clean.

Reply from S Stefan, Manager at New Thursby Nursing Home

We are pleased to hear that you and your relative are happy with the care delivered here at New Thursby. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home.


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Review from Win J (Wife of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel he is looked after much better here. He looks smart, showered, well fed and activities provided.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service. Kind regards.


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Review from S M (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at New Thursby are excellent; so many genuinely caring professionals with very high standards, and this has a very positive impact on my mother's experience. My mother has been in New Thursby for over two years now and has really benefitted from the care and attention of the staff in so many
ways. Staff have always shown every consideration to me and my family in making arrangements and so on. I would certainly recommend New Thursby.

Reply from Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We would like to say a big thank you for your positive comments regarding our team, I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home. Kind Regards.


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Review from Julia B (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father and I continue to be delighted with the level of care that is being provided for my mother. All staff go the extra mile to meet her every need. New Thursby has a lovely homely atmosphere and the staff are welcoming, and friendly and it is evident that they do really 'care' about their residents.
We
know when we are not visiting Mum is looked after to the highest of standards.

Reply from Sergiu Stefan, Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear that you are happy with the care delivered here at New Thursby. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home. Kind regards.


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Review from Fred F (Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident, I have been here for four years. I am happy and comfortable. Well looked after. Care staff liaise well with my surgery.

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Review from Joseph H (Godson of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Godmother has been in the New Thursby Nursing Home for two years now. I have LPA and am the primary contact as her only daughter lives in the USA. I have never had any reason to complain about anything at the home. The staff are all friendly and attentive. Cleanliness and general decor are excellent.
Ongoing medical care is first-rate given issues with short-term memory loss. I can't comment on the food but my Godmother has gained weight and has a much improved complexion.

Reply from Adriana Barbu, Home Manager at New Thursby Nursing Home

Thank you for your review! We value all feedback as this helps us improve our service where required. We are pleased to hear that you are happy with the care delivered here at New Thursby! I will be sure to share this review with the team here! Thank you again, for your kind words!


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Review from Stella S (Niece of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the acting manager and all his team for all of the exceptional care, nursing, kindness and attention given to my late aunt and myself. I would have no hesitation in recommending the New Thursby Nursing Home.

Reply from S Stefan, Acting Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We would like to say a big thank you for your positive comments regarding our team, I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home.
Kind Regards.


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Review from Hayley C (Daughter-in-law of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care and attention of my father-in-law to be outstanding. In difficult circumstances, I felt reassured that he would be taken care of very well in a welcoming environment and very friendly and informed staff. Communication is excellent and I feel that all of my family have been welcomed
when visiting.

Reply from S Stefan, Acting Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear that you are happy with the care delivered here at New Thursby. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home.
Kind Regards.


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Review from Helen C (Daughter of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the New Thursby Care Home now a few weeks. It's a difficult decision and transition for any family but the home has been nothing but caring and considerate to help this journey. Mum is very well looked after and the staff are really helpful and attentive to my mum's needs. The
manager of the home has been very understanding and shows great empathy with my mum, thank you. The lady who does the craft activities encourages my mum to get involved, and I feel comforted that she is being encouraged. Every time I call the staff are friendly (I am not local) and they let me know how Mum is getting on and raise any concerns. It's a difficult time for the family and this has helped knowing that mum is in safe hands.

Reply from S Stefan, Acting Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear that you are happy with the care we provide, It is our pleasure caring for your relative. We are so proud of our team, they work so hard. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for taking the time to leave us your review and for choosing our service. Kind Regards.


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Review from D S (Daughter-in-law of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The New Thursby is bright, clean, warm and welcoming. My mother-in-law has been in approx 4 weeks and I can’t fault the care she has received from the staff. The manager and all staff are friendly approachable and answer any questions you have and take the time to get to know the residents as well
as their family. They keep the family up to date with any developments as they happen. They encourage my mother-in-law to socialise with other residents and activities and treat her with compassion during her irritability and emotional episodes. They have helped the transition from home to a nursing home easier for the family to deal with during a distressing time knowing she has all her needs met in a safe and secure environment.

Reply from S Stefan, Acting Manager at New Thursby Nursing Home

Thank you for your positive review of our home. This kind of feedback motivates the entire team to continue exceeding quality standards. We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! It is always so nice to hear words like friendly and approachable used to describe our staff, I will be sure to share this review with the team here. Thank you again for taking the time to leave us your review and thank you for choosing our home. Kind Regards.


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Review from C A (Son of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my mother's second week in the care home, she has settled in well I believe, her carers are patient with her as she is elderly and confused. She enjoys the choice of food and finds it tasty and filling. Overall she is happy, warm and comfortable. I have had several conversations with both management
and staff and am satisfied that they have my mother's care and support as a priority. Her room is clean and brightly decorated. She appears to be treated with dignity. I am very satisfied with this care home.

Reply from S Stefan, Acting Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear that you and your relative are happy with the care delivered here at New Thursby and the choice of meals provided. We would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home.


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Review from C R (Daughter of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved here following a time in hospital; she is still unwell but has settled into her new home. She was made to feel very welcome - as I was. All of the management, care, nursing, catering, domestic and maintenance staff are very friendly, hard-working and efficient. They keep me very well informed
about her progress. Her room, whilst small, is comfortable and very clean; it is pleasantly decorated and I have been able to add a small number of her personal belongings. Great care is taken to assess and monitor her general health, existing conditions, weight etc. When she was thought to be unwell after arrival her GP was immediately consulted and medication obtained. The staff also encourage her to feel better by helping her get out of bed, dressed and to the very pleasant lounge and dining room; she was very pleased to have a hairdressing appointment which made her feel a lot better about her appearance. I am very satisfied that Mum is both safe and secure there.

Reply from S Stefan, Acting Manager at New Thursby Nursing Home

Thank you for your positive review of our home. This kind of feedback motivates the entire team to continue exceeding quality standards. We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! It is always so nice to hear words like hard-working, efficient and friendly used to describe our staff, I will be sure to share this review with the team here. Thank you again for taking the time to leave us your review and thank you for choosing our home.
Kind Regards.


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Review from S H (Daughter of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been extremely well cared for since arriving at the New Thursby. The staff attitude is positive, helpful and professional. There is clear leadership and good management in evidence.
Staff are approachable and always helpful. This would be a good training environment.
Thank you for
your care.

Reply from S Stefan, Acting Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team. It is our pleasure caring for your relative here. We are so proud of our team, for enriching the lives of our residents. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you. Thank you for choosing our home.


Kind Regards,


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Review from L H (Daughter of Resident) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at the New Thursby have been brilliant with Mum, who has multiple medical issues, ongoing. I can see first hand these are being managed well and Mum is happy here.
The leadership team are spot on and all the staff are friendly, helpful and available when needed (which is not so common these days).
Mum settled in quickly and we are grateful for how attentive and detail orientated the staff have been and continue to be.
Highly recommended!

Reply from S Stefan, Acting Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear that you and your relative are happy with the care delivered here at New Thursby and also we would like to say a big thank you for your positive comments regarding our team. I will be sure to share this review with the team here and please let us know if there is anything else we can do for you and your relative. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home.


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Review from Christine C (Sister of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at the New Thursby Care Home since July 2022. The carers and nurses are kind, polite and caring, and they work very hard; we are very happy with the care my sister receives. The matron has a high expectancy of quality and commitment to services provided at the home. We
have been made to feel welcome and at home at the Thursby, it's not easy moving into a care home and all the staff have helped my sister to settle in - including housekeeping staff, kitchen staff, carers, nurses and matrons. A big thank you to everyone.

Reply from Sergiu Stefan, Deputy Manager at New Thursby Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear that you are happy with the care we provide, It is our pleasure caring for your relative. We are so proud of our team, they work so hard. I will be sure to share this review with the team and please let us know if there is anything else we can do for you and your relative.
Thank you again for taking the time to leave us your review and for choosing our service.
Kind Regards.


Stefan


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Review from Denise G (Daughter of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial visit to the home in December 2022 to date I have been continually impressed with all aspects of the New Thursby. Everyone is welcoming and friendly and very attentive to my mum's needs. The home is always clean and smells really nice, especially my mum's room.
Staff are very caring
and responsive to any changes in my mum's well-being and prompt action has always been taken to ensure she is safe and effectively cared for. Staff respect my mum's wishes but always encourage her to participate in activities. In relation to assisting her with her personal care, staff support her with kindness and respect whilst maintaining her dignity, something that is of paramount importance to her. The manager of the home is visible and always has time for a chat, I am kept up to date about my mum face to face, by phone, by letter or copies of reviews held within the team.
I cannot praise this service enough and feel confident that my mum is living in the right home.

Reply from Stefan, Deputy Manager at New Thursby Nursing Home

Thank you for your positive review of our home. This kind of feedback motivates the entire team to continue exceeding quality standards. We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! It is always so nice to hear words like caring and responsive used to describe our staff, I will be sure to share this review with the team here.
Thank you again for taking the time to leave us your review and thank you for choosing our home.
Kind Regards.


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Review from Derrick S (Husband of Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late wife was at the New Thursby for about two years at the end of her life. She suffered from multiple sclerosis and finally became totally paralysed and subject to intermittent medical crisis, generally resulted in a period in hospital. She needed constant attention and help with nearly all aspects
of her life. I was glad for the opportunity to be with her for many hours every day. I was made welcome at all times and if ever I was not there, the staff would ring me if she had a relapse so that I could be with her. The staff were always helpful, caring and supportive. Despite the enormous pressure they were under they were always there when they were needed. This includes not only nurses and carers but also the kitchen and house staff and of course the senior staff. Whenever I left, I felt that I was leaving her in safe hands. I have many happy memories and will visit as soon as I can control my emotions at her death. My thanks to you all.

Reply from Jeremy Heney, Director at New Thursby Nursing Home

Thank you for your kind words. You will be most welcome to visit at any time.


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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for New Thursby Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for New Thursby Nursing Home is calculated as follows: ( (173 Excellents x 5) + (39 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 220 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for New Thursby Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about New Thursby Nursing Home

What types of Care is New Thursby Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Sensory Impairment, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does New Thursby Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does New Thursby Nursing Home have?

There are 42 Single Rooms.

What are the Facilities & Services at New Thursby Nursing Home?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is New Thursby Nursing Home to the centre of Lytham St Annes?

3.0 mile(s) as the crow flies, distance by road may be significantly further.