The weekly fee includes accommodation and normal personal and nursing care. The weekly fee excludes: hairdressing, chiropody, opticians, purchase of new clothing, newspapers where specifically for the service user, laundering of delicate items which cannot be laundered in the high temperature commercial washers used by the provider or by hand washing.
New Thursby actively encourage relatives and friends to visit, however please be aware that they have protected meal times.
There is a car park at the front of the building.
New Thursby Nursing Home has a Review Score of 9.8 (9.750) out of 10, based on 19 reviews in the last 2 years. Over all time New Thursby Nursing Home has 21 reviews.
Review from Wendy S (Granddaughter of Resident) published on 2 July 2018
Submitted via Website •
Report
My Nan loved
I went at different parts of the day/ evening and it was the same. I also took the dog. As my Nan deteriorated her needs changed. They were accommodated for in a change of room so she could access the outside to sit by the beautiful flower baskets and hear the birds sing again. During her last few hours, they were marvellous with us offering comfort, support and just being there. I cannot thank any of them enough for everything they have done. The dignity and love they showed my Nan in the 6 months of her end of life care.
Reply from Jeremy Heney, M D at New Thursby Nursing Home
Thank you for your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
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Value for Money
The Review Score of 9.8 (9.750) out of 10 for New Thursby Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.750 for New Thursby Nursing Home is calculated as follows: ( (173 Excellents x 5) + (39 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 220 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for New Thursby Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Apr 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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