Peel Gardens Residential and Nursing Home

Off Vivary Way, Colne BB8 9PR
Submit a Review
9.8 53 Reviews
  • Peel Gardens Residential and Nursing Home, Colne
With a team devoted to enriching the lives of their residents, Peel Gardens is a thriving home. Several of the team have been there for over 10 years, giving it that warm, family feel.

The home has an excellent reputation locally for its dementia care, nursing and palliative care, with the team also offering respite care breaks, which can be booked in advance. These are ideal for family carers who need a short break themselves, with the peace of mind that their loved one is being well cared for.

The local community is embraced into life at the home, from musicians and singers who regularly perform, to local school children coming in to spend time with the residents. The local pastor regularly visits, with residents also invited to events at the church.

There is also a bowling club behind the home, where the residents can play a game of bowls or enjoy coffee and cake in the park.

With its own newly-refurbished hair and nail salon, residents can enjoy weekly appointments with the mobile hairdresser and a spot of pampering. And a chiropodist also visits regularly.

The enclosed, sensory gardens at the home are beautiful, having had a huge investment from not-for-profit provider Sanctuary Care to transform them into a wonderful space. And friends at the local Colne Horticultural Society have recently planted daffodil bulbs ready for the spring!

This summer the gardens have been a hub of activity, with the residents growing their own fruit and vegetables from onions and tomatoes to strawberries. These have then harvested their produce for the chef to use in the kitchen, giving them such a sense of achievement.

In the dining room the residents enjoy delicious home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays, home-made soups and lighter bites, with freshly baked cakes for afternoon tea.

Show Peel Gardens Residential and Nursing Home on the Map

Care Provided by Peel Gardens Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Eddie O'Connell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Peel Gardens Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,180
    • Self-Funded Nursing Care from £1,504
    • RESPITE Self-Funded Residential Care from £1,180

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1180 and for nursing care £1504, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Peel Gardens Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Peel Gardens Residential and Nursing Home Reviews (53)

Total of 53, showing 21-40
9.8

Peel Gardens Residential and Nursing Home has a Review Score of 9.8 (9.752) out of 10, based on 17 reviews in the last 2 years. Over all time Peel Gardens Residential and Nursing Home has 53 reviews.

Overall Experience

  • 37
  • 14
  • 1
  • 0
  • 1

Date Published

53
3
10
17
36

Review from Jane Y (Daughter of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent in every respect. We have no complaints at all. The staff and care are superb.

Reply from Fae Doherty, Senior Marketing Officer at Peel Gardens Residential and Nursing Home

Thank you so much for taking the time to review our home - it is so appreciated by our team! Best wishes, Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela P (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Peel Gardens via the hospital. She was totally bedridden but with the excellent care and support from the staff, her rehabilitation has worked so well that she is now back home in the community. Certain members of staff went above and beyond their duty to make mum's stay excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D G (Daughter of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Son of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was neglected and uncared for. She was too vulnerable to complain. My father was also in the home for a short period. We moved them both out within a few months of them moving. Even the manager quit because of the poor standards of the staff.

Reply from Fae Doherty, Senior Marketing Officer at Peel Gardens Residential and Nursing Home

We are sorry to hear that you felt our services did not meet your expectations and that you were not fully satisfied with the care provided. Our teams work hard and are passionate in delivering excellent care. We are fully aware of these concerns and have been working in partnership with local authorities to address them. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie T (Daughter of Resident) published on 7 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Peel Gardens have always had my mum’s very best interests as their focus, whether health or general happiness. They treat her with respect and her dignity is always at the forefront of their actions. My mum is treated as a unique individual and not as a “ service user.”

Reply from Fae Doherty, Senior Marketing Officer at Peel Gardens Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words. Our teams really do pride themselves on person-centred care, with all care delivered being just as individual as our wonderful residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D H (Daughter of Resident) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that my mother received in the 5 years she was there was fantastic. A care home is only as good as its staff and the staff at Peel Gardens Residential and Nursing Home are amazing. My mother's needs and dementia were complex but were dealt with brilliantly and with compassion and sometimes
even with laughter. Her end of life care was given by staff that knew her and had grown very fond of my mum. They wanted as I and my sister and niece wanted the best for her at the end of her life. I feel she would not have got anywhere that in hospital.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart C (Son of Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having perused introspectively my findings regarding Peel Gardens, where my Dad is, unfortunately, spending his palliative time, I'm utterly convinced he's in the best place possible. The nursing care he receives around the clock is fantastic, throughout the entire home. There's professionalism in every
facet and departmental aspect, within this truly magnificent "home from home". I base my observations on a month's silent judgement and again, I must reiterate, I've found Peel Gardens flawless in all aspects regarding Dad's care. In my opinion, Dad is treated with the dignity and compassion any caring son could wish for. My absolute gratitude goes to every member of the brilliant team within .

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet H (Daughter of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care given to my dad is very good overall. On his clear days he says you can get a kiss and a cuddle when you need one which means a lot when family aren't there. He'll never go hungry or thirsty.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephanie W (Granddaughter of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma moved to the home as she was assessed as needing 24-hr nursing care. The home manager was fantastic at facilitating the move, talking us through the processes and ensuring that my grandma settled as easily and quickly as possible. The standard of care she has received has been outstanding
and she is more settled than we have seen her for a long time. The staff are caring and interact with her, which is very reassuring for us as a family. They have done their utmost to help facilitate safe visits during the pandemic and have made sure we are always able to phone and make contact so we are up to date with how grandma is. I wouldn't hesitate to recommend the home and we feel very comforted that grandma is being cared for so well there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jillian M (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff. Excellent care is given to my mum and other residents. No complaints at all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Val S (Daughter-in-law of Resident) published on 17 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were phoned by the night staff at 06.30 am on the 9th of April and told that my father in law had fallen whilst trying to get up. The paramedics had been contacted and that the paramedics would contact us once he had been assessed. The staff were aware that he is not for hospital admission. We were
phoned by the paramedics and reassured that he had cuts and bruises, but no other injuries. We had been made aware previously that it is the care home policy to contact paramedics if a client is taking anticoagulants. The paramedics informed us that the staff had monitored him before their arrival and they were also able to confirm that he was his usual self. The paramedic very kindly conducted a video call with us to reassure us and let us see him. We spoke to staff later in the day and were told that he had enjoyed both his meals. We can not praise both the night and day staff enough for their communication during this incident and their overall care, love and professionalism.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John R (Son of Resident) published on 17 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are kind and caring and obviously care greatly for my Dad. I cannot review current domestic conditions due to not being allowed in the home but they were good prior to COVID-19.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie L (Daughter of Resident) published on 10 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad went straight from the hospital to Peel Gardens. It took a couple of weeks for him to settle in, but during that time, the staff did everything they could to assist and wherever possible accommodated all his requests. Nothing was ever too much trouble. Sadly he passed away after only 6-weeks, but
I am comforted knowing he was well cared for and the staff took time to chat with him and were always on hand should he need anything. Thank you Peel Gardens.

Reply from Fae Doherty, Senior Marketing Officer at Peel Gardens Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words. It's lovely to hear he was so well cared for - our team will really appreciate your feedback. Best wishes, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew C (Son of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad well looked after. Well-fed. Activities for him and always clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Granddaughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Some staff are excellent, some are good, some are OK. Most are good. Grandma has been in 1 week and seems OK, if a little lost. It would be good to have more staff chat about her well being and establish her personality a bit more. That said, she is well looked after, clean and very safe, without being
restricted.

Reply from Fae Doherty, Senior Marketing Officer at Peel Gardens Residential and Nursing Home

Dear Laura, thank you for your kind words about our team and home. I will be sure to pass this feedback onto the team and home manager as we want our residents to feel as welcome and comfortable as possible, as after all, it is now your Grandma's home. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Husband of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very polite and caring. The building - rooms are always clean. Hairdressing and chiropody services are available.

Reply from Fae Doherty, Senior Marketing Officer at Peel Gardens Residential and Nursing Home

Thank you for your kind words and for taking the time to review our home. I will be sure to pass this onto the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul H (Son-in-law of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Peel Gardens' staff and facilities to be 100% better than the nursing home where my mother-in-law was transferred from.

Reply from Fae Doherty, Senior Marketing Officer at Peel Gardens Residential and Nursing Home

Dear Paul, thank you for taking the time to review our home and for your good feedback. I will be sure to pass this onto the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Derek H (Husband of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has a pleasant, bright room with ensuite toilet. Staff are friendly, caring and respectful of her. The manager and assistant manager are approachable and readily available if there are any queries about my wife's care. The home is well-appointed with regard to lounges, dining rooms, bathrooms
etc. My knowledge of the food is very slight but it appears to be good and my wife is happy with it.

Reply from Fae Doherty, Senior Marketing Officer at Peel Gardens Residential and Nursing Home

Dear Derek, thank you for your feedback and kind words about our home. It is wonderful to hear how many aspects of our care you are so pleased with! I will be sure to pass this on. Best wishes, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann H (Sister of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the sister of a resident. When I visit, I find the staff very good, helpful, always get a cup of tea. I think he is in good hands, which makes me happy. Thank you all.

Reply from Fae Doherty, Marketing Officer at Peel Gardens Residential and Nursing Home

Dear Ann, thank you for your review - it is much appreciated by our team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine H (Daughter of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standards of service and care.
Friendly cheerful staff, always willing to help and support with my father's needs.
Will go the extra mile to help.
Lovely spacious clean room.

Reply from Fae Doherty, Marketing Officer at Peel Gardens Residential and Nursing Home

Dear Elaine, thank you so much for your kind words, it is wonderful to hear how pleased you are with the care provided at our home. Best wishes, Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Peel Gardens Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Peel Gardens Residential and Nursing Home is calculated as follows: ( (160 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 202 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Peel Gardens Residential and Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Chipo

Chipo Tuso

Job Title: Carer

Joined: 2001

I love the residents here - they feel like a family to me. Sanctuary Care is also a good company to work for and I have been here for 22 years.


Sharon

Sharon Antrobus

Job Title: Carer

Joined: 2001

I love my job as I get the opportunity to make the residents smile and help to ensure their happiness and comfort. Their wellbeing is important to me and I’m proud to be able to make a positive difference in their lives.


Zareen

Zareen Rashid

Job Title: Carer

Joined: 2023

I really enjoy working with older people. I love the staff and the manger is amazing to work for too.