Preston Glades Care Home

196 Miller Road, Ribbleton, Preston PR2 6NH
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9.7 79 Reviews
  • Preston Glades Care Home, Preston
Preston Glades is a warm and welcoming setting delivering personalised residential, dementia, nursing, respite, and day care services.

Set in the heart of Preston, the home is easily accessible by public transport and car, making visiting easy for families and loved ones. There are 60 comfortable bedrooms as well as lovely communal areas where residents can relax and socialise.

The team at Preston Glades works hard to create a community within the home, helping residents to feel safe and at home in a space where their independence and quality of life is maximised.

If you'd like to find out more about this welcoming care home, get in touch with the team to schedule a visit and see first hand how the team can positively impact your life.

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Care Provided by Preston Glades Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Louise Kay (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Preston Glades Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,050
    • Self-Funded Residential Dementia Care £1,100 – £1,100
    • Self-Funded Nursing Care £1,200 – £1,200
    • Self-Funded Nursing Dementia Care £1,459 – £1,459
    • RESPITE Self-Funded Residential Care £1,155 – £1,155
    • RESPITE Self-Funded Residential Dementia Care £1,459 – £1,459
    • RESPITE Self-Funded Nursing Care £1,315 – £1,315
    • RESPITE Self-Funded Nursing Dementia Care £1,459 – £1,459

  • Please note that these fees are base guides and could be subject to top ups and general reviews.
  • (these prices are only a guideline, please contact Preston Glades Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Preston Glades has it's own car park directly outside the home, accessible to the main entrance.


Preston Glades Care Home Reviews (79)

Total of 79, showing 1-20
9.7

Preston Glades Care Home has a Review Score of 9.7 (9.714) out of 10, based on 11 reviews in the last 2 years. Over all time Preston Glades Care Home has 79 reviews.

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Review from Ruth W (Wife of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in the dementia unit for over 2 years. His complaint has got worse in that time but I feel he would be helped if staff could sit in the lounge sometimes and talk to the residents. I am aware that they are busy but talking to the residents is important.
He has had an awful lot of
his clothes lost, including slippers, T-Shirts, socks, jumper and worst of all his teeth have gone missing. I regard this as careless and have talked to the manager about it on more than one occasion. She is very understanding and has put measures in place to try to stop this happening.
The home has improved since new management took over, in cleanliness and decorations. Also the atmosphere is friendly and approachable.

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Review from J C (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Preston Glades Care Home September 2024 and I was pleasantly surprised how well and quickly she settled in after moving out of another home as suffers from Alzheimer's Dementia. The staff on the ward have welcomed both mum and family. Mum seems happier in her own way. Fully recommend
Preston Glades as a Care/Nursing home for any family member.

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Review from G R (Respite Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm and clean, all the staff are lovely. It was very nicely decorated at Christmas with a lovely tree. The meals smell nice too, my brother goes once a month for respite and I don't know how we would manage without them.

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Review from Mandy S (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Preston Glades residential dementia unit at the end of October 2024. The care and dedication provided are outstanding. Mum has improved both physically and mentally. She has settled in so well thanks to the caring staff. There is a true and warm family atmosphere at Preston Glades
that has benefited Mum and our family in so many ways. Thank you all so very much.

Reply from Rachel Johnson, Head of Communications at Preston Glades Care Home

Thank you for taking the time to review our home for others who may be curious to find out what life is like here at Preston Glades. It's an absolute pleasure to care for your mum and offer her meaningful experiences each day. Thank you for being a valued part of our shared home community.


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Review from S L (Daughter of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just put my Mum in this home and I have to say I'm pleasantly surprised at how quickly she has settled in. The manageress and staff are lovely and it's been a very easy transition. I would certainly recommend this home.

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Review from Sandra M (Daughter-in-law of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Preston Glades Nursing Home sets the standard for excellent care and should be used as an example to other care/nursing homes (some of which sadly leave a lot to be desired). From the manager, the lovely, well organised and kind manager, downwards, all the staff in every capacity that we came across
were genuinely committed to providing the best care they could for Mum. From day one we found peace of mind with Mum's care at Preston Glades. The sadness of a loved one with Alzheimer's is always there but with such caring and dedicated staff her care needs are looked after. Mum was as content as she could be (given her condition) and we were always made to feel welcome on our visits several times per week, week in and week out. Mum's regular carers and nursing staff receive our deepest gratitude. However, we found every member of staff accessible and helpful. Thank you so much.

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Review from L B (Sister-in-law of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed with how kind and thoughtful every staff member was to us and to the residents. I understand how stressful the staff's job is, and they still maintain a cheerful outlook.
They made us feel very welcome.

Reply from Harriet Sharland, Marketing Administrator at Preston Glades Care Home

Your kind words made our day! We're thrilled that your relative is having a positive experience at our care home. Our dedicated team is committed to providing exceptional care and support to all our residents. Have a lovely day.


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Review from P B (Brother of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my sister and was pleasantly surprised by the level of care she is receiving. Also, the staff were amazing and so friendly and polite. Thank you for all you do!

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Review from Pamela F (Daughter of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, and happy my parents are there being looked after.

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Review from Dave Y (Son-in-law of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The attention to detail from the staff has been incredible. This is a new experience for the family and it is so so uncomfortable for us at this point. The Glades staff are happy to assist us with a care plan and Mum seems to be happy amongst the other residents. Her room is so nice and with a few personal
bits and pieces, really has made it homely.

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Review from Sandra Y (Daughter of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Glades staff have been very easy to talk to. The move in for Mum's good because of their help. Lovely room, clean and tidy. Mum seems to be fitting in nicely, which makes the family less stressed. All in all the move has been fantastic.

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Review from Stephen W (Son of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into this care home in December after a bad fall at home and from the day she came, she has been very happy and very well looked after by all the staff here at The Glades.
I would highly recommend this care home to anyone. My mother has been treated with respect and dignity at all times.

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Review from Pete M (Relative of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursing home, we are so pleased to have finally found somewhere for my mum where we are happy that she is receiving the care she (and everyone) deserves. The staff go out of their way to support my mum and communicate with us as relatives. Good continuity of staff means familiar faces, which
helps. Excellent set up where several self-contained smaller areas - each with its own lounge & dining area - results in a friendlier, cosier feel to the environment. The bedrooms we've seen resemble what you might have at home i.e. spacious, well decorated, with nice furniture and homely rather than purely functional. Most valuable are the managers, nursing staff, care assistants and other staff who are all so friendly and helpful. Thank you very much to everyone at Preston Glades, your hard work and dedication are very much appreciated.

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Review from Jean H (Daughter of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are amazing, so caring and kind. I would recommend Preston Glades to everyone. Thank you all so much for the care you provide for my mother, and you are always there for me too.

Reply from Katie Barnett, Marketing Administrator at Preston Glades Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Gavin B (Son of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the time my mum was with Preston Glades, I could not have wished for better care. Despite the difficult time, the staff were all lovely and professional caring for her. She told me she was happy with them and really appreciated them. Being far away, it was a great reassurance to know that she was
well looked after, with empathy and genuine care. Would recommend Preston Glades to anyone.

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Review from Muriel R (Resident) assisted by family/friend published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, tidy and pleasant staff.

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Review from Tony N (Son of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy, caring facility.

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Review from M H (Son of Resident) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made dad feel at home and he is very happy here. A really good atmosphere at the Glades.

Reply from Katie Barnett, Marketing Administrator at Preston Glades Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from Kim H (Daughter of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment my dad stepped through the door he felt at home. The Glades have made him feel very welcome and everyone is so kind and friendly. He loves his room and the food. He has also made some friends. I feel very happy that my dad is being well looked after, and reassured by the level of attentiveness
of the staff to his needs.

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Review from V P (Niece of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love coming to visit my aunt. The staff are always happy.

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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Preston Glades Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Preston Glades Care Home is calculated as follows: ( (112 Excellents x 5) + (17 Goods x 4) ) ÷ 129 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.846 Points relating to the number of positive Reviews for Preston Glades Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 11 Positive Reviews ÷ 13 = 0.846

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Louise

Louise Kay

Job Title: Home Manager

Joined: 2024

Louise is a highly experienced Manager with over 16 years of experience. She has twice been involved in achieving outstanding in her previous homes. Louise brings a deep understanding of the sector, as well as valuable contacts at Lancashire County Council.


She is already a valued member of our Senior Leadership team and has worked in different roles for Each Other Care for the last five years, including most recently as our Quality and Compliance Manager.


Louise is aligned with our values, purpose and vision and knows us, and the company inside out. Louise is integral to delivering excellence at Preston Glades.


Frequently Asked Questions about Preston Glades Care Home

What types of Care is Preston Glades Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Preston Glades Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Preston Glades Care Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Preston Glades Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Preston Glades Care Home to the centre of Preston?

1.9 mile(s) as the crow flies, distance by road may be significantly further.