Preston Glades Care Home

196 Miller Road, Ribbleton, Preston PR2 6NH
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9.7 79 Reviews
  • Preston Glades Care Home, Preston
Preston Glades is a warm and welcoming setting delivering personalised residential, dementia, nursing, respite, and day care services.

Set in the heart of Preston, the home is easily accessible by public transport and car, making visiting easy for families and loved ones. There are 60 comfortable bedrooms as well as lovely communal areas where residents can relax and socialise.

The team at Preston Glades works hard to create a community within the home, helping residents to feel safe and at home in a space where their independence and quality of life is maximised.

If you'd like to find out more about this welcoming care home, get in touch with the team to schedule a visit and see first hand how the team can positively impact your life.

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Care Provided by Preston Glades Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Louise Kay (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Preston Glades Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,050
    • Self-Funded Residential Dementia Care £1,100 – £1,100
    • Self-Funded Nursing Care £1,200 – £1,200
    • Self-Funded Nursing Dementia Care £1,459 – £1,459
    • RESPITE Self-Funded Residential Care £1,155 – £1,155
    • RESPITE Self-Funded Residential Dementia Care £1,459 – £1,459
    • RESPITE Self-Funded Nursing Care £1,315 – £1,315
    • RESPITE Self-Funded Nursing Dementia Care £1,459 – £1,459

  • Please note that these fees are base guides and could be subject to top ups and general reviews.
  • (these prices are only a guideline, please contact Preston Glades Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Preston Glades has it's own car park directly outside the home, accessible to the main entrance.


Preston Glades Care Home Reviews (79)

Total of 79, showing 21-40
9.7

Preston Glades Care Home has a Review Score of 9.7 (9.714) out of 10, based on 11 reviews in the last 2 years. Over all time Preston Glades Care Home has 79 reviews.

Overall Experience

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Review from Susan P (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended jubilee fete today with my mum who had not been out in fresh air for ages. She really enjoyed being outside and watching everyone having fun.

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Review from B J (Wife of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are wonderful, hard-working and always cheerful.
My husband is always clean and well-groomed when I visit.
I am entirely satisfied with Preston Glades.

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Review from D A (Son of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good, always available as and when I need them. They know my father very well and attend to all his needs. My father is treated with dignity at all times.

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Review from S A (Daughter-in-law of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all welcoming whenever I visit and know my father-in-law very well. They recognise when things are becoming confusing for him, they can direct him to things he needs to do and still treats him with dignity.

Reply from Katie Barnett, Marketing Administrator at Preston Glades Care Home

Thank you for letting us know how we are doing at Preston Glades Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from J C (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to the Jubilee Fete. Lovely to see so many residents and staff outside enjoying the fun.

Reply from Katie Barnett, Marketing Administrator at Preston Glades Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from S S (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is about the carer. She has given a lovely service and is very approachable. She was really welcoming and made the visit more fun.

Reply from Katie Barnett, Marketing Administrator at Preston Glades Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from N F (Daughter of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the manager and all the staff for making mum's short stay comfortable. Thank you for the support given to make mum's last wishes possible, we could not have done it without your love and care! Although mum didn't stay with the Preston Glades very long. She was supported and looked after.

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Review from W C (Son of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions as walking through the door was that it was very clean, met by a lovely woman who tested us before entering the premises. Great help through the visit and the other girls were fantastic aswell. My dad felt very at home here. Thanks to all of you. Keep up the good work.

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Review from L V (Daughter of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a great pleasure to know mum is being looked after. She seems very settled and happy. This puts me at ease knowing she is being looked after. All the staff are very friendly and do an excellent job! Well done.

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Review from G R (Granddaughter of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer was always happy and helpful. She always makes us feel happy in the care she provides, not only to grandmother but to us visiting.

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Review from S J (Daughter of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, helpful staff and very caring. The home is warm and welcoming. Good communication.

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Review from C G (Daughter of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care within the home is excellent. The staff are very warmly it's like a home from home.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Review from G N (Son of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very much happy with the way mum has been looked after. Would recommend the home, first class.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you for your comments about your recent experience at Preston Glades Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Suzie C (Daughter of Resident) published on 9 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and carers have given excellent care to my father. He has been much happier since leaving the hospital. The food looks beautiful, and the rooms and facilities are lovely and clean. A very friendly and welcoming place to be and visit.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you, Suzie, for letting us know how we are doing at Preston Glades Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from E W (Daughter of Resident) published on 9 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother settled in really well, very quickly with severe dementia. The staff are very accommodating to the family members who visit and make us all feel welcome. Mum is encouraged to join in activities, and the environment is safe, friendly and happy. The caring staff are an assurance that Mum is
in the right place.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you for your positive feedback towards Preston Glades Care Home. One of our top priorities is to provide comfort in the home so all residents feel welcomed. We are so pleased to hear how well your mother has settled in. If there is anything more we can do, please do not hesitate to reach out.


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Review from L M (Relative of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my aunt. Really appreciate that an older person's dignity is so well respected. Well done to all staff.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you for your comments about your recent experience at Preston Glades Care Home. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from I C (Niece of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, friendly staff. Very clean and tidy.

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Review from A C (Son of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care home. I have found the staff to be very helpful. They have been very caring towards my mother. The home seems to be very well run and provided me with peace of mind during the Covid lockdown and in general.

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Review from D B (Daughter of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has spent a few short months at Preston Glades. In this period, he has been shown the most respectful compassionate care. As a family, we couldn't ask for more. All the staff care for not only the resident but the family also. The manager has clearly turned this home around, her passion and dedication
to 5-star care shine through. My dad started in Preston Glades for end of life care, he was well looked after right to the end of his journey in life.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you for your comments about your recent experience at Preston Glades Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from M B (Wife of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home is clean, the staff are friendly. My husband is treated with respect and love. I'm always made to feel welcome and it brings comfort to me know he is in a safe place.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you for letting us know how we are doing at Preston Glades Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Preston Glades Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Preston Glades Care Home is calculated as follows: ( (112 Excellents x 5) + (17 Goods x 4) ) ÷ 129 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.846 Points relating to the number of positive Reviews for Preston Glades Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 11 Positive Reviews ÷ 13 = 0.846

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Louise

Louise Kay

Job Title: Home Manager

Joined: 2024

Louise is a highly experienced Manager with over 16 years of experience. She has twice been involved in achieving outstanding in her previous homes. Louise brings a deep understanding of the sector, as well as valuable contacts at Lancashire County Council.


She is already a valued member of our Senior Leadership team and has worked in different roles for Each Other Care for the last five years, including most recently as our Quality and Compliance Manager.


Louise is aligned with our values, purpose and vision and knows us, and the company inside out. Louise is integral to delivering excellence at Preston Glades.