Preston Glades Care Home

196 Miller Road, Ribbleton, Preston PR2 6NH
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9.7 79 Reviews
  • Preston Glades Care Home, Preston
Preston Glades is a warm and welcoming setting delivering personalised residential, dementia, nursing, respite, and day care services.

Set in the heart of Preston, the home is easily accessible by public transport and car, making visiting easy for families and loved ones. There are 60 comfortable bedrooms as well as lovely communal areas where residents can relax and socialise.

The team at Preston Glades works hard to create a community within the home, helping residents to feel safe and at home in a space where their independence and quality of life is maximised.

If you'd like to find out more about this welcoming care home, get in touch with the team to schedule a visit and see first hand how the team can positively impact your life.

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Care Provided by Preston Glades Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Louise Kay (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Preston Glades Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,050
    • Self-Funded Residential Dementia Care £1,100 – £1,100
    • Self-Funded Nursing Care £1,200 – £1,200
    • Self-Funded Nursing Dementia Care £1,459 – £1,459
    • RESPITE Self-Funded Residential Care £1,155 – £1,155
    • RESPITE Self-Funded Residential Dementia Care £1,459 – £1,459
    • RESPITE Self-Funded Nursing Care £1,315 – £1,315
    • RESPITE Self-Funded Nursing Dementia Care £1,459 – £1,459

  • Please note that these fees are base guides and could be subject to top ups and general reviews.
  • (these prices are only a guideline, please contact Preston Glades Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Preston Glades has it's own car park directly outside the home, accessible to the main entrance.


Preston Glades Care Home Reviews (79)

Total of 79, showing 41-60
9.7

Preston Glades Care Home has a Review Score of 9.7 (9.714) out of 10, based on 11 reviews in the last 2 years. Over all time Preston Glades Care Home has 79 reviews.

Overall Experience

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Review from O W (Wife of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good overall, in trying times.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive.


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Review from Robert R (Grandson of Resident) published on 3 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For my grandmother's transfer to The Glades from hospital, I have been consistently impressed by the quality of attentiveness of the care home staff and the facilities available to the residents. I would have no concerns recommending the home to anyone in need of its services and should my grandmother
need to visit the home in the future I would have no concerns should she return to The Glades.

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Review from O A (Relative of Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive and friendly care staff. Clean room, comfortable and calm atmosphere. Good access to hand sanitiser and Covid-19 secure space. Good size room with plenty of space for belongings.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing.


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Review from Jacquie A (Sister of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You can feel the warmth on entering the home. Staff concerned with the welfare of the residents, kind and helpful. Nothing seems too much trouble.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you, Jacquie, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


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Review from Emma A (Granddaughter of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nan seems happy and well cared for. Says the staff are attentive. Keep us well updated with her care and what outside parties have said.

Reply from Olivia Shields, Marketing Assistant at Preston Glades Care Home

Thank you, Emma, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive.


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Review from S W (Daughter of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was not in Glades Care Home very long but compared to a previous home we were very impressed with the consideration and compassion shown to her. She was in the final stages of her life so was not able to take part in any activities (hence the rating) but she was treated as a person and not
a number and whilst she was unable to respond, she was treated as an individual.

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Review from Andrew W (Son of Resident) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good standard of care and compassion. Excellent.

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Review from Nick T (Son-in-law of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and tidy home. The staff are lovely and very helpful in every way. They are very respectful and always good listeners. My father-in-law has been looked after extremely well and seems more than happy. Thank you for all your great work - keep it up.

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Review from Bernadette H (Daughter of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff very helpful and friendly from the moment of contact asking if they could do respite care for my dad to his leaving. The meals were great and dad always had more than enough. The staff greeted you with a smile and were extremely helpful. My dad did more than he did at home, mixing
with other residents, talking to others, and even playing bingo. I found no fault with anything.

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Review from Jacqueline B (Mother of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursing home, very caring, kind and friendly.

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Review from Michaela H (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is really happy here and content.
The staff are lovely.

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Review from P R (Wife of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very very friendly and my husband loved being there. He died a very happy man. The care he was given was excellent!

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Review from Corrina E (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are excellent. Issues with room furniture and clothes or belongings constantly going missing. Every time I visit he has other people's clothes on and in the wardrobe and drawers. Now he has someone else's glasses on which is not good for his eyes.

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Review from Andrew H (Son of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the staff are very friendly, accommodating, helpful and show genuine care. My mum is happy at Glades.

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Review from Francis P (Son of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff seem caring and have residents best interests as a priority. Home is always clean. Staff always helpful, informative and jolly.

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Review from M O (Son of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to Covid-19, I have only had the opportunity to visit my mother three times over the last 12-months. During the visits, I have found the staff and facilities have been to a good standard.

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Review from K H (Niece of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant, caring staff.

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Review from K Y (Daughter of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all staff to be very helpful.
The manager is very good.
Mum has always been well looked after with dignity.

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Review from Conor R (Grandson of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are really nice. My grandma loves her time here and the visits she gets from us. It's nice to know that she is cared for.

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Review from J R (Daughter of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A welcoming approach from the staff.
Clean and comfortable conditions.

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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Preston Glades Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Preston Glades Care Home is calculated as follows: ( (112 Excellents x 5) + (17 Goods x 4) ) ÷ 129 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.846 Points relating to the number of positive Reviews for Preston Glades Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 11 Positive Reviews ÷ 13 = 0.846

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Louise

Louise Kay

Job Title: Home Manager

Joined: 2024

Louise is a highly experienced Manager with over 16 years of experience. She has twice been involved in achieving outstanding in her previous homes. Louise brings a deep understanding of the sector, as well as valuable contacts at Lancashire County Council.


She is already a valued member of our Senior Leadership team and has worked in different roles for Each Other Care for the last five years, including most recently as our Quality and Compliance Manager.


Louise is aligned with our values, purpose and vision and knows us, and the company inside out. Louise is integral to delivering excellence at Preston Glades.