Review from Jennifer W (Daughter of Resident) published on 16 September 2019
Submitted via Website • Report

Overall Experience

My father came to the home after spending over a month in hospital. He suffers from severe vascular dementia and is receiving palliative care. The staff have been caring, helpful and attentive and the deputy manager has kept us informed whilst showing compassion, kindness and dedication in what is an

extremely distressing time. We appreciate everything that she and the rest of the staff are doing to care for my father and make him comfortable.

Reply from Jasmine Bracken, Marketing Administrator at Priory Park Care Home

Thank you, Jennifer, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Priory Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Michelle M (Friend of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience

The carer provided is a little rough around the edges, but with encouragement and communication things could definitely be better. But since being here she has come on a lot better with help and constant badgering from me at the deputy manager. We are getting this moving, so watch this space.

Reply from Ronnie Cavanagh, Marketing at Priory Park Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been positive and look forward to seeing you again soon. Have a fantastic day.

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Review from David J (Brother of Resident) published on 13 June 2019
Submitted via Website • Report

Overall Experience

My brother has been a resident here since August 2017. He is highly dependent on his carers and they look after all his needs. I have always found the staff to be very caring, helpful and friendly. Priory Park Care home appears to be well managed. It is clean, comfortable and well organised.

Reply from Ronnie Cavanagh, Marketing at Priory Park Care Home

Thank you, David, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Priory Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Norman L (Nephew of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience

My auntie was in Priory Park Care Home for 2½ - 3 years. I have to say in all honesty she was very carefully looked after and in the last month when she deteriorated I couldn't ask for better people to look after her. It gave me great comfort to know that I was only a phone call away when the inevitable

happened. Hats off to the people on my aunt's floor at Priory Park Care Home

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Review from Peter R (Brother of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience

Very satisfactory. Although my sister's health declined the staff seemed understanding. I know that her being permanent in a wheelchair, the staff coped very well. Pleased to see two staff at funeral.

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Review from Lillian O (Friend of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience

On visiting this care home today I experienced, a warm friendly atmosphere obliging management and staff. A cleaner on duty keeping the cleanliness up to standard which was good. The staff treated my friend with dignity and who was given a drink immediately on request. I thought the security excellent.

As for value for money I can't answer as I have never asked how much is being paid.

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Review from Jean W (Daughter of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience

I have no problems with this care home, they provide excellent care for my dad and I feel they meet all his needs.

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Review from Linda C (Relative of Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience

Like one to one carer. Clean and well cared for.

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Review from D B (Son of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience

Attentive and caring. My mother does not always enjoy the food. Staff very good.

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Review from Judith M (Daughter of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience

The care provided to my mother is excellent, the staff are always pleasant and caring.

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Review from M B (Relative of Resident) published on 1 December 2015
Submitted via Postal Card • Report

Overall Experience

My relative was in the home but sadly passed away on the 25th October 2015. During her three years at Priory Park she was very happy. I found all the staff very courteous and caring at all times.

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Priory Park Care Home

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