Longton Nursing & Residential Home

11 Marsh Lane, Longton, Preston PR4 5ZJ
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9.7 32 Reviews
  • Longton Nursing & Residential Home, Preston
Longton Nursing and Residential Home is a purpose built home set in landscaped gardens providing 58 beds for frail and elderly people requiring nursing and residential care.

It is the aim of Longton Care Home to provide an excellent standard of care delivered by staff who are qualified and trained to the highest degree within a safe homely environment. Their objective is to encourage independent living for service users so that they can enjoy as full a life as possible for each individual.

The home has been awarded and accredited this year with The Gold Standard Framework for End of Life Care 2023.

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Care Provided by Longton Nursing & Residential Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Hayley Griffiths (Matron/Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (8)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 2

Funding & Fees Guide for Longton Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,248
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,301
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300

  • Hairdressing and chiropody services are not included in weekly fees
  • (these prices are only a guideline, please contact Longton Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Encourage visitors 24/7 as Longton believe this is fundamental to an individual's personalised care however, do promote protected meal times and would ask you avoid meal time to encourage nutritional intake.


  • Parking

  • Free Parking on site.


Longton Nursing & Residential Home Reviews (32)

Total of 32, showing 1-20
9.7

Longton Nursing & Residential Home has a Review Score of 9.7 (9.720) out of 10, based on 10 reviews in the last 2 years. Over all time Longton Nursing & Residential Home has 32 reviews.

Overall Experience

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Date Published

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Review from P E (Son of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't express the gratitude I have for all the staff at Longton Nursing Home. My Mum was admitted in early October for palliative care. All the staff went out of their way to make her as comfortable as possible in what was her final home. The questions I asked were answered immediately and any requests
were dealt with promptly and professionally. My life was made easier knowing the wonderful care and attention Mum was receiving. I had access to see Mum 24/7 and was made to feel welcome by all when I visited. Thank you, to your team.
Forever grateful.

Reply from Hayley Griffiths, home manager at Longton Nursing & Residential Home

Thank you for your wonderful review. I will pass your comments on to the whole team.


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Review from Julie A (Daughter-in-law of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum/mother-in-law spent her final 6 months at Longton. We were very nervous about her being in such an environment as she had come from a very brief stay at a nearby home which just wasn't suitable. From day 1 we were at ease, the staff were friendly, caring and helpful. We finally felt like we
could breathe and the stress of looking after Mum and dealing with her decline vanished. Mum passed away relatively quickly, however, the care and compassion shown by the staff, from the care staff who simply came to make her comfortable and change her position, to the nursing staff who always made sure we were also ok was second to none. We can't thank you enough for everything you did for Mum, as the saying goes ' kindness costs nothing' Mum was the kindest person ever, so it fits she ended her days here.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you, for this lovely review. I will ensure your comments are shared with all of the team.


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Review from Jacoba P (Respite Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friednly and helpful staff all round. Can't fault any part of the care. Thank you.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you for your lovely review, we hope you have settled well back home.


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Review from Vinesh M (Son of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into your care from the hospital. When my wife and I came to see if this care home was suitable we made our mind up as soon as we walked in that my mother would be happy here. She was in your care for only two weeks. The care that was given to her by all staff was excellent, going beyond
what you need to do. Thank you for all the things you have done for her.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you so much for your review, I will ensure the whole team is informed.


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Review from Deborah C (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for the last six weeks of his life, and at all times, he was treated with kindness and dignity. He could not mobilise independently due to his terminal illness, so the staff ensured he was supported and provided ample opportunities for Dad to be taken into the lounges etc. Dad
was a vegetarian, and the chef took extra care to provide Dad with enjoyable, nutritious meals. The staff were all superb, particularly in Dad's final days when his pain was well-managed and he was treated with dignity.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you for your kind review; I will ensure your comments are passed onto the team.


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Review from Matt B (Son of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent less than a month at Longton Nursing Home in May/June 2024, as he was admitted for end-of-life care due to being diagnosed with metastatic cancer.
My dad was very happy at the nursing home especially having his own room, as opposed to an overcrowded and noisy ward at the Hospital, this
was a godsend and gave him the peace and quiet, and privacy that he needed in his final weeks.
From a family point of view, although visiting Dad was very distressing due to his fast deterioration, Longton Nursing Home was a friendly place, and all the staff from top to bottom, made not only my dad feel welcome, but also all the family. They accommodated multiple visits from the family on a daily basis and also agreed to let his sons stay overnight during the final week of my dad's life, which gave him great comfort with us being there with him.
The Manager was a credit to the home and was extremely kind, caring, and compassionate with Dad and the family.

Reply from Chris Harpham, Quality and Compliance Manager at Longton Nursing & Residential Home

Thank you for your review, this will be shared with the home and Team.


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Review from Chris S (Son of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express in words how grateful my brother and myself are to all the staff at Longton Nursing Home. My mum was only there for a short period. Having been moved from another home due to needing nursing care.
The manager was fantastic from my first contact and sorted getting my mum moved as fast
as possible. All the nurses and all the staff were exceptional in taking care of my mum. I could not have asked for any better.
I would like to thank the manager and all the nurses for their complete care. They all took time to listen to any questions and answer and concerns we had with my mum's cancer. It was a really difficult time but we took comfort in knowing my mum was in the right place with the right care. I cannot express how grateful I am for everything. They are really special people.
We thank them for everything they did.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you so much for this wonderful review, we take pride in our end-of-life care and this includes supporting the loved ones of those also on that journey. May your mum finally be at peace and watch over you both always.


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Review from W O (Wife of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was cared for from 24/11/2023 to 21/04/2024 when he passed away. I can honestly say that all of the staff, right down to the cleaners have been so compassionate, caring and dedicated at whatever level. In today's society which seems to be so vacuous at times, it is heartwarming to receive
such kindness and care in very difficult times.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you so much for such a wonderful review; I will be sure to pass on your comments to the whole team.


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Review from R M (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last 3 years of her life in the loving care of the amazing staff at Longton. She went there during the pandemic and was so well looked after. Everybody was so kind. She found a new family and made friends with other residents and their families. We couldn't have asked for more and we highly
recommend Longton. We miss being part of our extended family but the manager and team have kindly invited us to call in and we will!

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you for your review, we meant what we said don't be a stranger pop in anytime. We miss you all.


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Review from Douglas N (Son of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent her last two months at Longton Nursing & Residential Home and I could not have asked for a more caring and friendly environment. It is all about the care and Mum was treated with dignity, courtesy and a friendly voice at every turn. Access to Mum over the phone was superb, and never too much
bother. When visiting it was a pleasure to see Mum happy and talking to people in the communal lounges or enjoying an event - including the wonderful Coronation Party. Everything from admitting Mum, to her final hours was handled exceptionally well and is testimony to a good management team and happy and motivated staff. It is all about the care for your loved ones and Longton Nursing & Residential Home delivered for us. I would not hesitate to recommend the home.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you for your wonderful review Mum was an absolute pleasure to care for and although her stay with us was short she will not be forgotten for her gentle ways, beautiful Scottish accent, and her lovely nature. I will pass this review onto all the staff.


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Review from C C (Daughter-in-law of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff treated our family member with care and compassion and helped make his passing a comforting experience. He was always clean and shaven, and every care was taken to make sure he was warm and comfortable, with all his needs met. I would not hesitate to recommend or use Longton Nursing Home
in the future.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you for your very kind review. I will be sure to pass on your comments to the entire team.


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Review from Rebecca W (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For what turned out to be a short period of time, I can't thank the staff of this care home enough. The kindness and love shown to my dad were a joy to see. For the last month of his life, I became his daughter again, not just his carer. Having made the very difficult decision to place dad in nursing/residential
care, we were made to feel so welcome from the moment we first entered the home. How lovely that we had a couple of special moments with dad; a fish and chip dinner laid out with a full tea set, afternoon tea which my brother was able to join in with. So lovely. I will always be so grateful for the care and attention given to my mum when I realised she was suffering from another TIA, with the home being close by to where we were, the nurses reacted so swiftly and with such kindness. Every member of staff who helped care for my dad was in my thoughts at his funeral. I can't thank you enough.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you so much for your very kind review, I am so glad you felt this way and this gives us great joy and job satisfaction to know we made this possible. Stay in touch and please pop in if your ever passing.


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Review from Darren B (Nephew of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle spend his last nine months in the care of the Manager and her team, and the care and respect he received were always above and beyond. So when it came to my aunt, there was only one place I would place the care of my dear aunty, and that is with the same team.


5 stars in every respect,

keep up the great work to the Manager and her team.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thanks once again, lovely to hear such nice comments


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Review from J K (Wife of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to all your dedicated staff for the care and attention received prior to his death on Monday. He gained weight and his mental and physical health came on in leaps and bounds by the kindness of everyone involved. On my last visit, another regular visitor made the comment that we were becoming
a 'supportive family' and that interaction made a huge difference to his quality of life. Thank you so much.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you for your kind words and for being part of our supportive family here at Longton


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Review from Alan W (Husband of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to a tragic change of circumstances, I find myself submitting a second review. After approx two years at Longton my wife suffered a rapid decline in her condition and I got to experience Longton's End of Life Care at first-hand. All I can say is that the Manager and all of the team treated me,
my family and my wife with the utmost care, compassion and consideration. I have lost count of how many cups of coffee, biscuits, sandwiches or lunches I was offered during her final days. My family and I were all allowed unlimited, unrestricted visiting and my wife was able to spend her final days and hours in peace, surrounded by all of her immediate family. Every single member of staff that I encountered treated me, my wife and my family with total dignity and respect, regardless of their role or grade. Even staff members that I didn't immediately recognise knew my first name and used it in a respectful fashion. My wife could not possibly have been anywhere better. Thank You.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you Alan for your wonderful review, don't be a stranger pop in and see us soon.


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Review from Sylvia H (Wife of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for fourteen years and has always been shown care and respect throughout. I always feel relaxed and at home when I visit and would recommend this home happily.

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Review from Susan E (Wife of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been very happy and extremely well looked after by the wonderful staff. Everything was put in place for him on his arrival until coming home. What a wonderful nursing home it was for my husband.

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Review from Jacqui B (Daughter-in-law of Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into your care from the stroke unit, it was unlikely she would ever go home. With your care and patience, Mum is walking, talking and eating. With your help, we have taken her home to her new bungalow. You have kept her safe during the pandemic. You enabled her to go home - her greatest wish.
The family are forever grateful.

Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your feedback - it is very much appreciated.


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Review from Louise C (Daughter of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We know when Dad first arrived at the home, both he and us struggled with a new routine and environment. However, he was very quickly made to feel at home which helped us massively whilst we cared for our mum before she died. During lockdown, the circumstances were difficult for everyone; especially
when Dad was used to visitors every day. However, the staff worked tirelessly. The care and attention given to our dad in the last few days of his life we will be eternally grateful for knowing he wasn't alone and being comforted with prayers at the end gives us solace too. An amazing home, with amazing staff.

Reply from Hayley Griffiths, Home Manager at Longton Nursing & Residential Home

Thank you for your wonderful review, we are so glad we got to make a difference to you during such an uncertain time for all.


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Review from S L (Daughter of Resident) published on 27 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Felt reassured by the staff that the parent was given the best care and attention. Felt comfortable with staff to talk through my issues or worries. Loving, friendly chats and encouragement with the parent. Comfortable lounge, dining room and relaxing outdoor areas. Felt staff wanted to really know
and care for the parent. Very reassuring for the parent.

Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your feedback - it is very much appreciated by Hayley, Home Manager, and her team.


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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Longton Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Longton Nursing & Residential Home is calculated as follows: ( (98 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 113 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.862 Points relating to the number of positive Reviews for Longton Nursing & Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 10 Positive Reviews ÷ 11.6 = 0.862

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Hayley

Hayley Griffiths

Job Title: RGN/Matron Manager

Joined: 2010

Hayley has worked at Longton Nursing and Residential Home since 2010 and was appointed as home manager in 2016.


She is a registered general Nurse and has a passion for end-of-life care.


Jeni

Jeni Hall

Job Title: Deputy Manager

Joined: 2017

Deputy Manager Jeni Hall has worked at Longton for 6 years and is a qualified registered Mental Health nurse and the home’s infection control lead.


She has years of experience in varied healthcare settings.


Chris

Chris Harpham

Job Title: Quality & Compliance Manager

Joined: 2022

I have worked in care for 16 years in various roles.


Frequently Asked Questions about Longton Nursing & Residential Home

What types of Care is Longton Nursing & Residential Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longton Nursing & Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Longton Nursing & Residential Home have?

There are 42 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Longton Nursing & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longton Nursing & Residential Home to the centre of Preston?

4.6 mile(s) as the crow flies, distance by road may be significantly further.