Review from S L (Daughter of Resident) published on 27 April 2020
Submitted via Postal Card • Report

Overall Experience

Felt reassured by the staff that the parent was given the best care and attention. Felt comfortable with staff to talk through my issues or worries. Loving, friendly chats and encouragement with the parent. Comfortable lounge, dining room and relaxing outdoor areas. Felt staff wanted to really know

and care for the parent. Very reassuring for the parent.

Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your feedback - it is very much appreciated by Hayley, Home Manager, and her team.

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Review from Lisa J (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience

My mother was in your care only a short time but in that time the home showed love, compassion, care, more than the family expected. Thank you.

Reply from Hayley Griffiths, Home Manager at Longton Nursing & Residential Home

Thank you for your lovely review Lisa, it was a pleasure to nurse mum.

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Review from S A (Daughter-in-law of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience

Longton Nursing Home has a real home from home environment. It was a big decision for our mum to go into a home but the staff have been fantastic.
The home is always immaculate and there is a warm and friendly atmosphere and nothing is too much trouble.
We are, as a family, grateful for such caring

staff looking after mum. Knowing she is safe is a big thing for us and we get feedback from staff who genuinely care for her. Thank you.

Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your feedback - it is very much appreciated by the Manager Hayley and her team.

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Review from Jim O (Son of Resident) published on 22 January 2020
Submitted via Website • Report

Overall Experience

My elderly father was recovering from a stay in the hospital, during which he learnt he had cancer. Whilst it is true that he would have preferred to go straight home, he was in no fit state, and so the nursing home was able to provide a double room for my Dad and my Mum (who has early dementia) to

stay in over the Christmas/New year period (two weeks). The Home arranged for the transfer of my Dad's medical care and the administering of his medication.
I had complete access at all times, although I respected the staff's need to provide care, and mealtime, activities and the atmosphere was always relaxed and caring.
Throughout his stay, my Dad was treated with great respect and care. The food was very good, and my Mum couldn't fault the food, staff or cleanliness. He wrote several poems for the staff and residents about his experiences as a thank you.
I can say with certainty, that my Dad benefited greatly from his stay and he has returned home much better, which his doctor commented on.

Reply from Hayley Griffiths, Home Manager at Longton Nursing & Residential Home

Thank you for your review. His poetry will never be forgotten.

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Review from Mary S (Daughter of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience

My father spent the last few weeks of his life at Longton Nursing and Residential Home, having transferred from another Care Home. The care he was given was excellent, until his final week he was always clean and well presented. In his final week, the staff ensured he was clean and comfortable and treated

with dignity. When I visited, the staff all made an effort to be friendly and approachable, even though they were obviously very busy. Everyone demonstrated that they cared for the residents, even sending a representative to his funeral.

Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your review - it is very much appreciated.

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Review from Sheila (Daughter of Resident) published on 28 August 2019
Submitted via Website • Report

Overall Experience

My mum passed away today. I can’t fault the care they gave my mum in her last weeks. Thank you to all the staff especially the manager for your kindness and warmth and the deputy manager for helping with a problem I was dealing with. Everyone from care workers, cleaners and kitchen staff. Thank you

all.

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Review from N W (Resident) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience

I feel that the Longton Care and Nursing Home is very well run. The seniors are all very well qualified and the home is run is a disciplined and cheerful manner. Cleanliness is given a high priority and as an ex-chief safety officer with multinational companies, I appreciate the vital importance of

good procedures. When my wife and I (she is now deceased) arrived over 2 years ago, good procedures were produced within 2 days of arrival.
In the past 2 years, there have been price rises which are difficult to manage for some people. While these are related to wages and other factors, people like me who are retired on pensions which do not rise significantly, see their life savings diminish. I think there should be a government body to oversee this aspect of care with reps from care homes, public and government.

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Review from Troy W (Son of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience

Dad came here seven months ago and was well cared for right up until the end last week. Over the months he built up a rapport with staff who were equally attentive when he was less able to communicate in the latter stages of his complex illness. The manager and the team worked wonders for his mental

and physical well-being and we are eternally grateful for that.
Equally important for me, however, was the fact that my mum took much solace knowing that my dad was in safe, qualified and caring hands. She'll certainly miss the staff and their amazing support. Knowing that Dad was receiving such good care gave my mum the confidence and courage to continue her own social life as fully as possible without any guilt or worry. This was priceless.
My only regret is that I wasn't able to persuade Dad to take up a place at Longton Nursing Home sooner, because both his and my mum's quality of life improved once he took up residence.
A massive thank you to all from myself and the extended family.

Reply from Hayley Griffiths, Home Manager at Longton Nursing & Residential Home

Thank you for the kind words, Dad was a character and a pleasure to look after. Please stay in touch from the home manager and all the team at Longton.

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Review from Carole B (Wife of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience

After transferring my husband on the 23rd July 2018 from a previous home to Longton Nursing and Residential Home, my husband feels now completely safe and stress-free. I find the care home is very friendly, competent, caring and helpful. There is also a lot of interaction between staff and residents

and they will go the extra mile to ensure all my husband's needs are fulfilled.

Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your review.

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Review from Natalie H (Granddaughter of Resident) published on 9 July 2018
Submitted via Website • Report

Overall Experience

Wonderful place and highly recommended. The staff and residents are very welcoming, helpful and always have a smile on their faces. Made my grandmothers time there special with not only love and care but activities she loved and real desire to get to know her. The facilities are great, rooms big enough,

and food was good and had a range for different tastes. The outdoor area is beautiful and adds to the homely feel of the place. Staff are brilliant, so kind and helpful. Great care home.

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Review from M H (Daughter of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience

From the minute we visited to look around, the feeling of this is a "home from home" was felt. The care, compassion, love and understanding given and shown has been outstanding.
Our mother was treated like she was the most important person to them and as a family, we were kept continuously informed

of all aspects, visits and concerns regarding her care and health as commented on by other visitors of other residents, we all felt the same attention was given to our relatives by all staff.
Family and friends were all shown a very big welcome and felt visiting was made a pleasurable experience and the hospitality from very staff was always in evidence.
We found all staff to be friendly, extremely polite, very informed and professional. A truly wonderful home filled the love that made mum's last days of her life a time to be a treasured memory.
A very big, heartfelt thank you to Longton Nursing Home and the staff who work there.

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Review from Daniel P (Grandson of Resident) published on 12 March 2018
Submitted via Website • Report

Overall Experience

My Grandmother has been living at Longton Nursing Home since 2015.

She is a vegetarian and her dietary needs are met by the home, always varied meals. The care assistants are very hard working but always have time for a chat and make grandma feel right at home. She loves taking part in the activities

and even has me playing along with dominoes or bingo! There are always charity events happening and fundraising for charities.

Longton is a beautiful clean care home I would strongly recommend to others

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Review from Harry H (Son-in-law of Resident) published on 16 November 2015
Submitted via Website • Report

Overall Experience

My mother in law was accepted into Longton nursing and residential home in March 2015,she had recently lost her husband to cancer and she suffers from progressive dementia, she still believes she can do everything for herself but the harsh reality is she can't as her couple of falls and hospital admissions

prior to her move to Longton proved.

She is now in a secure, safe and comfortable environment where she receives good hot food, has a very nice warm room and has her medicine administered in a proper manner. There are large lounges where she can sit and interact with others, there are social activities on a daily basis where anyone can participate.

The staff are exceptional at all levels, the Matron is very hands on assisting in handing out meals etc and even the cleaners could easily mistaken for carers such is their enthusiasm and eagerness to help with a friendly word and chat when necessary, The carers themselves work professionally and are always alert, I know all this as I take a keen interest in the care she receives. My wife and I visit a minimum of three times a week at varying times so we see at first hand the overall picture, this is a very open, friendly and homely place which does not deserve the criticism that is sometimes thrown their way by office workers. I would not hesitate to recommend this place to anyone.

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Longton Nursing & Residential Home

Care Provided by Longton Nursing & Residential Home

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Funding & Fees Guide for Longton Nursing & Residential Home

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