Barchester Sherwood Court Care Home

Sherwood Way, Fulwood, Preston PR2 9GA
Submit a Review
8.6 46 Reviews
  • Barchester Sherwood Court Care Home, Preston
Sherwood Court is a purpose built home situated in landscaped grounds which are shared with its sister residential home Sherwood Lodge. Sherwood Court provides first-class 24-hour nursing and residential care alongside expert care for people with dementia including young onset in the Memory Lane Community. They also provide care for those with a physical disability.

The home has a relaxed, homely atmosphere where staff work hard to tailor the care offered to the individual.

A team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and in organising activities for residents.

Owners think you'll find they're ideally suited to meet your needs now and in the future.

Show Barchester Sherwood Court Care Home on the Map

Care Provided by Barchester Sherwood Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Liz Brotherton (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Barchester Sherwood Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,176

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Sherwood Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Barchester Sherwood Court Care Home Reviews (46)

Total of 46, showing 21-40
8.6

Barchester Sherwood Court Care Home has a Review Score of 8.6 (8.583) out of 10, based on 7 reviews in the last 2 years. Over all time Barchester Sherwood Court Care Home has 46 reviews.

Overall Experience

  • 32
  • 12
  • 1
  • 0
  • 1

Date Published

46
3
4
7
39

Review from Amanda S (Daughter of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit I feel welcomed by the staff. The atmosphere is all happy and jolly, I feel like my dad is well cared for. All needs are met to a high standard. If I have any concerns I feel like staff and management are more than obliging to help and sort them professionally.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your lovely comments Amanda, your dad has been a character on both our units since coming to live at Sherwood Court


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B L (Sister of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my brother has only been here a short time I'm very happy with his care. All the staff are very friendly and welcoming, nothing is too much trouble.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your lovely comments. The staff team work really hard to ensure our residents are happy and feel at home from the day they come to live with us


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W T (Husband of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In lockdown, I have visited my wife in the Pod and bedroom visits. The staff have helped with the visits and I am satisfied with the way the home has helped me and my wife in these difficult times.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your comments. We value all our feedback and will use this to improve our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adam M (Grandson of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma felt at ease from day one. Amazing staff, courteous, respectful and do everything they can to make residents and family of said residents feel at ease and that they actually care for the residents. I've not had any other intervention with care homes so to see this with my grandma, I would
recommend you do. So polite when I call to speak to my grandma and get updates. I feel like they respect me and truly look after my grandma. My grandma always tells me how she's close to one of the events coordinators, seems they have a great relationship and my grandma is at ease and feels like she's settled. Amazing staff, facilities! Keep up the amazing work you fab team!

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

The staff team have worked really hard to ensure our residents have felt safe and secure during these really difficult times. Thank you for your lovely comments I will share them with the team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony H (Husband of Resident) published on 19 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the lockdown I have had to rely on telephone conversations and the staff told me everything about my wife eg how she was on that day, her health and what she had been doing and also asked how I was keeping with not seeing her.
Today (end of December) a visiting pod was installed outside; this
is great! Better for seeing your relatives, it was warm, good hearing and being nearer to my wife - should have been in months ago!

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your positive comments the team work incredibly hard to help resident's stay in touch with their families. We always value feedback in order to improve our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela C (Daughter of Resident) published on 5 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have spent the first Christmas in 10 years not seeing our mum. This was difficult, as has been the whole pandemic, but we felt that the care and support given by the nurses, carers and staff could not be better. We know she is in the hands of people who care deeply for her and for that we are grateful.
As a family, we feel that they do their best to communicate any concerns and keep us informed and reassured at all times. Mum has been at Sherwood Court for 10 years now and the care she receives now is the best ever. The home has excellent management and nursing care.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your lovely review. It has been an extremely difficult time for all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B S (Husband of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The ongoing coronavirus pandemic has proved to be a very difficult time for us and especially management and all staff in the care homes. I think that the month of May being that the residents were tested for the first time must have been a very difficult time for all and I found that the carers were
so helpful when they must have been inundated with lots of calls from relatives at such a busy time. I am very grateful to them. I also speak for all my family as well.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sherwood Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane P (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has resided at the Court for eight months. We are very pleased with the care our mum receives. The staff are friendly and informative and especially during this lockdown time, have been extremely helpful in making sure we are kept up to date with Mum's everyday care. Any queries we have are
dealt with quickly and competently. We wouldn’t hesitate to recommend Sherwood Court to anyone that asks.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your lovely comments. I will share them with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine P (Wife of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in the nursing home 10 months. I found it a very friendly homely place and I had peace of mind him being there as I knew he was being well looked after, which means everything.
All staff kind, caring and supportive. The food was excellent. My husband passed away last week and they were
wonderful to us all. I will miss them.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your lovely review Christine, you are always welcome to come and visit us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne L (Daughter of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a decline in Mum's health following an infection, Mum was admitted for respite care at another nursing home. The care she received there was absolutely atrocious and in a matter of hours Mum was rushed to hospital to be stabilised, where it was decided full-time nursing care was necessary. Sherwood
Court restored my faith in the care service again. Mum has been treated with the utmost respect and dignity, which is second to none.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you for your lovely comments. I will share them with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrea B (Daughter of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very quickly and comfortably settled in from the day she was brought from hospital. She received the best possible nursing and palliative care and we couldn't find a better place. All staff are wonderful and the home is kept clean and pleasant. Would recommend for anyone wanting the best
care for their loved ones.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you so much for your lovely comments. The whole team works really hard to achieve an excellent standard of care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter E (Husband of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter and I were very pleased with the general standard of care. The staff were caring and helpful. My wife needed full nursing care so was unable to take advantage of the activities but they seemed to be varied and interesting. The room was light and well maintained and the food was good with
varied menus. The home, in general, was well run and I would recommend to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I L (Son of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Sherwood Court for 2 and a half years. During that time, she has received excellent care and been very well looked after. Changes in her care needs have been discussed with us as a family and her needs have always been put first.
The staff are very caring and extremely
hard working.

Reply from Elizabeth Brotherton, General Manager at Barchester Sherwood Court Care Home

Thank you Ian for your positive review which I will share with the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo Y (Private Carer of Resident) published on 13 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely home, lovely staff. Good food. Staff seem to be stretched and can't do anything. When they sort this the home would be amazing for the residents first and foremost, but also for the staff. The care is very good and they try their best for every resident. Thank you to Sherwood Court care team!
You do a great job!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Allan H (Husband of Resident) published on 25 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is excellent now at the home. My wife is happy and so am I. The operations manager overseeing the home recently is lovely and she has worked wonders. Staff morale is great and it's nice to see them laugh.

Reply from Alison Carmichael, Ops Mgr at Barchester Sherwood Court Care Home

Allan


Thank you for your kind review. We have worked very hard as a team to bring the home back to where it should be. The next stage is to achieve outstanding for the care provision and support the home provide to all residents.
As ever, my door remains always open.


Alison


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Heather J (Sister of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and caring home. Staff smiling, friendly and helpful. Would highly recommend.

Reply from Alison Carmichael, Ops Mgr at Barchester Sherwood Court Care Home

Thank you very much for your review Heather.
The home has come along way in the last few months. Credit goes to the whole team within Sherwood. Onward and upward as they say!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Petra P (Granddaughter of Resident) published on 13 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has been in Sherwood Court for 18 months and there has been a massive improvement in the last 3 months throughout the home with new management. Very happy.

Reply from Alison Carmichael, Ops Mgr at Barchester Sherwood Court Care Home

Hi Petra,
Thank you for your positive review.
We at Sherwood Court are continuously reviewing our care provision and support to both residents and their families. We are more than happy to help as needed and remember my door is always open to you


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John B (Grandson of Resident) published on 5 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Sherwood Court today and was astonished at the vast remarkable improvements. I last visited the home 7 months ago and had concerns about the environment and cleanliness.
I can only say WOW! what a difference they have made. the home is clean, tidy, smells fresh and is definitely inviting.
The
staff were laughing and jolly, which is fantastic to see. I was greeted by reception and the manager on entry to the home. They even offered me fresh coffee!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Wife of Resident) published on 4 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently an Operational Manager was appointed to implement and oversee necessary improvements and the consequent quality of care that was required in the home, and as a result, there have been significant changes at Sherwood Court.
Accountability has improved and new systems are in place and are adhered
to by staff which are greatly improving the care given to residents.
Relatives of residents are able to voice opinions, both positive and negative and monthly meetings are held where discussion between relatives and management is encouraged.
I am certainly happier with the home than I was several months ago and am looking forward to further stability in the quality and consistency of care delivered to residents when the new manager takes up post.
There is still significant improvement needed in the area of activities for residents.

Reply from Alison Carmichael, Ops Mgr at Barchester Sherwood Court Care Home

Thank you, J F, for your review.
I am glad you see improvement and are happier with the way the home has moved forward. We at Barchester are also looking forward to the new Home Manager commencing very soon.
We agree that the activities need to be planned and utilised in a more productive way for our residents and are in the process of producing a monthly activities calendar.
We welcome ideas if you have any to share.


Again thank you for your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine C (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My two grandmothers and my Mother have been residents at Sherwood. I have seen my Mother being cared for by loving friendly and considerate staff. There is always a wonderful welcome and full update on my Mothers condition and wellbeing.

Reply from Alison Carmichael, Ops Mgr at Barchester Sherwood Court Care Home

Christine,
Thank you for your kind review about our care staff. The staff are proud and strive to provide outstanding care to our residents.
The new home manager will be commencing in post very soon and is very keen to continue with all the hard work and improvements made to the home in the last few months by the team.
I will pass your kind words to all the staff personally.
Once again many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.6 (8.583)

Overview of Review Score

The Review Score of 8.6 (8.583) out of 10 for Barchester Sherwood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.542 for Barchester Sherwood Court Care Home is calculated as follows: ( (69 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 83 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.041 Points relating to the number of positive Reviews for Barchester Sherwood Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 6 Positive Reviews ÷ 13.6 = 0.441

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Elizabeth

Elizabeth Brotherton

Job Title: General Manager

Hi, my name is Elizabeth, and I am the General Manager here at Sherwood Court.


I have worked in elderly care since 1995 and I am very passionate about improving standards of care for people living within our home. I am a hands-on manager, promoting and expecting high standards of care for those we support. I have managed various services over the last 10 years and am driven by the belief that every person matters.