The Spinney Nursing Home

16 College Road, Upholland, Skelmersdale WN8 0PY
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9.8 19 Reviews
  • The Spinney Nursing Home, Skelmersdale
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Care Provided by The Spinney Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Claire Parker (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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The Spinney Nursing Home Reviews (19)

9.8

The Spinney Nursing Home has a Review Score of 9.8 (9.758) out of 10, based on 11 reviews in the last 2 years. Over all time The Spinney Nursing Home has 19 reviews.

Overall Experience

  • 16
  • 3
  • 0
  • 0
  • 0

Date Published

19
2
9
11
8

Review from David H (Son-in-law of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my Mother-in-law is exceptional. When her social worker says its the best nursing home what better recommendation? My Mother-in-law is looked after as one of their own. My family are forever grateful for the care she is given.

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Review from Susan H (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum gets the best care. All the staff are fbulous. She is encouraged and supported to do the things she loves, especially singing Ave Maria and joining in with the activities. The activities coordinator is exceptional and has engaged all residents with a variety of different things to do; summer
fayres, bingo, cinema days, Irish dancing (in which I participate). She has good care and the staff communicate with me on all aspects of her care.

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Review from Peter W (Son of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care provided to my mother at The Spinney. She is very settled and I am sure this is due to the care and diligent concern that is shown to her by the staff and management in the home. I am pleased that I am kept well informed of any issues she may have, and this is done without
delay. This is the third home my mother has been in due to closures, etc, and it is by far the best!

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Review from D W (Son of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been in The Spinney now for 5 years her care has been excellent most of the time, and we have seen many staff come and go. But they have all looked after Mum very well.
We have tried a few care homes but it was a weight off our shoulders when she came to The Spinney. Mum is at end-of-life
but she keeps on going, they treat her with respect and care.

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Review from John O (Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I moved into The Spinney Nursing Home I was very afraid of what was to come. How wrong I was. I have been cared for over the seven months I have been a resident. The nurse ensures my medication is delivered at the right time. The carers from the senior staff on the ward are truly caring. I would
recommend this home to anyone for care and understanding.

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Review from D S (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our parents seem settled in The Spinney. We have no qualms with regard to day-to-day care and meals. However, sometimes there seems to be a lack of communication with regard to some aspects of health needs. For example, Dad has been having trouble with his ears over the last few months. We have made
enquiries with the staff regarding this, we believe someone has been out to see him but we only got to know through Dad. We also feel the matter of clothing needs addressing. We take clothes in for our parents to wear. But they end up wearing other residents' clothes even though they have been tagged.

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Review from Michael D (Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My care has been on the whole very good, with rare exceptions, mainly due to breakdown in communication. The length that I have been here shows that on the whole, I am quite content here.

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Review from W L (Relative of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been a resident at The Spinney for 12 months and has received excellent care and attention to his change of circumstances. Thank you.

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Review from V F (Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience in the home is excellent. The staff are very caring and will help in any way they can. The food is very good.

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Review from Danielle B (Granddaughter of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Gran had to stay here to get her confidence back after being in hospital. She was treated with so much respect and was encouraged to walk with the help of the carers. Every member of staff was amazing with her. Thank you for getting her back to where she was before.

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Review from Francis W (Friend of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ample car parking and a lovely quiet location opposite a church. Never had to wait long for the doorbell to be answered. Lots of staff about, all of them are lovely people who enjoy their job. Older building creating a homely feeling. Lift access to various floors. Very clean. The food is quite adequate
and appetising. Rooms are cosy and well decorated with call facilities and ensuite toilet.

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Review from K W (Son of Resident) published on 12 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of The Spinney care home has been very good. The premises are maintained in a clean and tidy condition at all times. The management are always ready to answer any queries in a very helpful and positive way and the staff are excellent. They are always available to deal with any issues that
arise and are always pleasant and positive. My mother's condition has improved since being there, due to the care provided.

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Review from M M (Son of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and approachable. The home is very clean and has a guest house feeling to it. Highly recommended. When asking questions about mum when she was first admitted, was done very professionally and privately.

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Review from Anne S (Daughter of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very welcoming and pleasant when spoken to. They are always smiling and cheerful when I see them and treat my mother with respect and myself like a friend. They always listen to any concerns we may have with my mother and go out of their way to be helpful. We are able to visit every
day and made to feel as part of the 'family'.

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Review from Christopher B (Son of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff at the Spinney nursing home were excellent, we were treated with care and respect. Nothing was too much trouble, Mum was looked after really well and towards the end, she was never left alone, there was always someone with her until I was able in.

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Review from Sheila B (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in The Spinney for almost three years, and during that time, has thrived with the help of everyone at the home. I can't fault any of them.
The care, compassion and true friendship we have all felt, especially during this last year with this terrible virus (Covid), can only be described
as going above and beyond. When the family can't visit, they have kept all the residents entertained, motivated and safe, so I can't thank them enough.
Well done everyone.

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Review from John B (Son of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon entering the home for the first time we were greeted by friendly caring staff. Home felt like a home from home. Staff are very attentive and couldn't do enough to help and inform. Residents appeared relaxed and happy.

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Review from Phil W (Son of Resident) published on 21 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home has had a change of management whilst my mother has been in the home and I am pleased with the care my mother has received. She has now been in the home over 5 years.
My mother has thrived in the home, maintaining a healthy weight and her mental condition is under control. Her carers
know my mother well and understand her needs.
Recently my father had EoLC in the home. He was fiercely independent and did not want to end his days in a home. However, the home treated him with dignity and respect. They were extremely accommodating to me and even gave me a room to stay in so that I could be with him for his last few days. They gave me food and offered me support. The manager was excellent and I can't thank the staff enough.

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Review from Stuart K (Son of Resident) published on 12 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father were both residents here at The Spinney Nursing Home since September 2016 where they have both been well looked after until my mum sadly passed away Oct 2017. She was shown a lot of respect, love, and help by all the staff right up until the end. My father is still in here and at
times his behaviour due to his dementia is challenging, however, the staff are brilliant with him and look after his every need.


Myself and my wife think it is great here.


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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for The Spinney Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.758 for The Spinney Nursing Home is calculated as follows: ( (101 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Spinney Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Spinney Nursing Home

What types of Care is The Spinney Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Spinney Nursing Home provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Spinney Nursing Home have?

There are 31 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Spinney Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Spinney Nursing Home to the centre of Skelmersdale?

3.5 mile(s) as the crow flies, distance by road may be significantly further.