Springfield Care Home

191 Spendmore Lane, Coppull, Chorley PR7 5BY
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9.7 32 Reviews
  • Springfield Care Home, Chorley
Springfield Care Home is sat within picturesque award-winning landscaped gardens in a purpose-built modern home. Overlooking a stunning water feature in the garden and through the generous conservatory, the home provides specialist nursing care and high quality residential care support in some of the most beautiful surroundings in the area.

The home is situated within a short driving distance from the M6 and M61 motorways providing ideal access to Chorley, Bolton and the Lancashire and Greater Manchester areas. The home provides purpose-built accommodation standards with high levels of care with specialist equipment for high dependency requirements;

•       Residential care – Independent living with the extra reassurance of a carer at all times in a five star luxurious setting. A high quality of care is provided with support for all aspects of daily life.

•       Respite care – From overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromising levels of care and hospitality.

From the moment you walk through the front door, you will be greeted by a warm welcome, a homely atmosphere and fresh scents. The home benefits from large stately lounges to each floor and significant areas for activities and recreational spaces.

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Care Provided by Springfield Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Mubashra Qadir
  • Person in charge
  • Danielle Ball (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1993
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Springfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our Fees are based on the assessment of the individual and care needs they require.
    Hairdressing and Podiatrist fees are paid separately.
    Weekly physio is included, extra physio requires an extra charge.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • FREE ONSITE CAR PARK


Springfield Care Home Reviews (32)

Total of 32, showing 1-20
9.7

Springfield Care Home has a Review Score of 9.7 (9.669) out of 10, based on 13 reviews in the last 2 years. Over all time Springfield Care Home has 32 reviews.

Overall Experience

  • 25
  • 6
  • 1
  • 0
  • 0

Date Published

32
8
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Review from Neil S (Son of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has Alzheimer's and has moved to Springfield Care Home a few weeks ago. The staff are amazing with her and are helping her to settle in. She loves the activities and has made improvements since she moved here.
Overall it's a very friendly and welcoming home.

Reply from Danielle Ball, Manager at Springfield Care Home

Thank you, for your kind words. It is not always easy for individuals to make the transition into a care setting but as a team, we do try to make this as smooth as possible and reduce any anxieties or fears that are present. Your feedback is always welcome.


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Review from Fiona D (Daughter of Resident) published on 25 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in six months and has been treated with kindness and respect from day one. The home is clean and comfortable. The staff are professional, caring, approachable, and friendly. Would highly recommend this home to anyone looking for residential care for a loved one.

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Review from Ursula M (Daughter of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a couple of respite visits to Springfield we decided that we could no longer care for Mum in her own home and decided that Springfield would be a good option for full-time residential care.
She is in a lovely big room and the staff are all really nice to Mum and helpful.
As her capabilities
have deteriorated rapidly and is now unable to walk, it has confirmed our decision to have her in full-time care.
We are always greeted by staff members and they all seem to be up to date on mums care.
There has been a problem with getting responses with the local surgery but the staff are as frustrated as we are.

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Review from K S (Daughter of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home to be a safe caring place for my Mum. Staff treat her with respect and dignity. The home is spotless and clean. She is included in activities she enjoys dancing. The food is really good, Mum loves her meals. I feel settled and very happy Mum is in such good hands.

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Review from D O (Daughter of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had to come into the care home as her dementia was getting worse and she was no longer safe living at home alone. I am very happy with Springfield mum seems to be settling in nicely, the staff have worked hard settling Mum in and making her feel safe in her new environment. All the staff
and management are lovely and very approachable.

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Review from Steven M (Son of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Springfield in March 2024 and she settled really well quite quickly.
This is down to the staff at Springfield making her feel welcome and a part of the Springfield family.
All staff at Springfield are wonderful with the residents and their families, they are very patient, they give
residents time and are very kind and caring and encourage them to join in with the wonderful activities that are organised each week.
The food is also lovely for the residents.
As a family we are very happy with Springfield and the love and care that Mum has had during her time there.

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Review from John F (Son of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother could not be any happier. She feels safe and well cared for. The care team are brilliant. She is taken out and activities and entertainment are available for her. I would recommend the home to anyone.

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Review from Brian L (Son of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Springfield Care Home was the perfect choice for my mum. From day one the staff have been very professional and reacted to any needs quickly. The activity lead encourages every resident to participate in activities including morning outings to the library and church activities. The food at the Springfield
Care Home is very good with a choice for each meal.

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Review from G P (Nephew of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care staff are all attentive and look after the residents to the best of their ability but to us as relatives, the home seems short-staffed. Communication from management to relatives is lacking, for example, we as relatives have to ask instead of being kept informed after doctor visits etc.

Reply from Danielle Ball, Admin at Springfield Care Home

Thank you for your review, it is much appreciated. Your kind words about the staff team will be passed along to them and I am sure they will be grateful as they work very hard caring for all our residents. Staffing levels are regularly reviewed and our current ratio fluctuates between 1:4 and 1:5. Staffing levels are dependent on resident needs and resident occupancy. A dependency scoping tool is used to determine safe staffing levels. You feel the staff are attentive and care for the residents well which I also take into consideration when determining staffing levels, so I am confident that levels are currently safe. Your aunt has only been with us a short time therefore I feel we have not yet had the opportunity to build up communication channels. Effective communication is very important and I would be more than happy to discuss your concerns in person. I operate an open door policy so please feel free to come and chat when it is convenient. All feedback is welcome.


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Review from Christopher H (Son of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently moved my mum into Springfield after a stressful time at another local nursing home. The staff at Springfield are very professional and easy to approach. The whole atmosphere is friendly and the residents are given the attention and care they need.
Since moving here, my mum's whole personality
and well-being have improved, and we are very happy and satisfied with our choice.

Reply from Danielle Ball, Registered Manager at Springfield Care Home

Thank you for your feedback; it is appreciated. We understand the pressure that occurs when finding the right home for your loved ones, especially after a prior negative experience. If we are able to reduce the stresses and pressures involved in this process then that it what we do. It is a pleasure and a privilege to see the improvements that have already been made, and we will continue to work in a way that ensures these improvements continue.


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Review from J M (Daughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad had two weeks respite in this home. Staff were lovely, a very relaxed atmosphere. I was able to visit my dad whenever I could. The gardens were beautiful, Dad was able to sit outside and enjoy the fresh air and sunshine. He said he'd enjoyed his stay, all the staff were great and would have stayed
again.

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Review from Janet M (Daughter of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we visited lots of homes before deciding on Springfield Care Home. Since Mum has been here - 4 months, she has improved immensely from the daily stimulation of company, activities and the care she has received. The staff and management are friendly, caring, approachable and have a generally
welcoming, caring and friendly approach to both residents and their families. This is definitely the right place for our loved one.

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Review from C R (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Even though Dad was only there for three weeks, the staff made him, Mum and the family very comfortable. Could not have asked for them to do anything more - they were great.

Reply from Claire Charnock, Admin at Springfield Care Home

Thank you; your review of our home is much appreciated.


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Review from Janet M (Daughter of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in the home for just two years. She passed last Sunday. I can't praise the staff enough for her care. Over the two years, she had the best care, food and activities. Last week has been very hard, and the staff have looked after my sister and I so well. They made sure we were eating and taking
care of ourselves. The last day was amazing. Even at the end, Mum showed how much she loved the staff and was loved by them. Again, we can't thank you enough.

Reply from Claire Charnock, Admin at Springfield Care Home

Thank you for those kind words. We were able to care for mum so well in no small part due to the input and teamwork we had between the management, the care staff and you as a family. We are happy to hear that, as a family, you had a positive experience in our home over the last two years and would ask you not to be a stranger and keep in touch.
Thank you again,
Springfield Care Home.


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Review from Mark G (Son of Resident) published on 14 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care of Springfield Nursing Home from August 21 to January 22. During this time, she was treated well in all respects by caring staff. My mum felt safe and comfortable in the home and was treated well with dignity until she passed away.

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Review from Nick H (Son of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not have adequate superlatively to describe the standard of care offered to my mother whilst at Springfield. My ambition was to provide her with comfort and dignity. She had all that and a lot more. Everyone from senior management to hygiene is caring and fully engaged in the whole care ethos.
Cannot praise highly enough!

Reply from Claire Charnock, Admin at Springfield Care Home

Thank you, Nick; your review of our home is much appreciated.


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Review from Pauline W (Friend of Resident) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend, who was a very independent and mentally aware lady, sadly suffered a stroke, which took her speech, swallowing reflex and the use of her right side. Staff at Springfield took time to get to know her as a person, involving friends and relatives in that process, which meant they could provide
individual care. These have been challenging times due to Covid for everyone concerned, but the home maintained the safety of their residents, staff and visitors appropriately and always with a smile. I am a retired nurse and former matron/proprietor of a nursing home, so I speak with experience when I say it was always a pleasure to visit my friend. Thank you to you all!

Reply from Claire Charnock, Admin at Springfield Care Home

Thank you very much, Pauline.
It is lovely when the hard work, dedication and professionalism of the entire staff team is recognised.


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Review from M B (Sister of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was cared for from January 2019 to March 2021. She was always happy and treated with care and respect by all staff members, as was I on my daily visits to her.

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Review from Ali B (Daughter of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing Mum in a care home was the last thing I ever wanted to do. The decision was taken out of our hands when we physically could no longer adequately care for Mum at home.


The first choice of nursing home that had been chosen in January 2020 was not able to take Mum due to Covid being in the home.

They referred us to Springfield Nursing Home, and I will be forever grateful that Springfield were able to quickly accept Mum, and for the care they gave to Mum.


As soon as it was possible, we were able to visit Mum in the Covid safe conservatory, and when visiting was permitted into the home, this was carefully managed to maintain safety for staff, patients and visitors. Mum deteriorated quickly in the last week, and the care and love that was given to Mum were incredible.


If you are reading this review trying to make a choice of where to place a loved one, please arrange a visit, the home and staff are amazing; thank you so much for all you did for Mum.


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Review from Philip R (Friend of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our close family friend came to Springfield for what turned out to be end-of-life care. The staff were very kind and considerate to all his personal and other needs. Our visits were not restricted to any particular time of day or night nor to any specific duration. Nothing was too much trouble no matter
what time of day. His care and treatment were exemplary and very reassuring to us that he was getting the best.

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Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Springfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.669 for Springfield Care Home is calculated as follows: ( (113 Excellents x 5) + (31 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 154 Ratings = 4.669

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springfield Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Springfield Care Home

What types of Care is Springfield Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springfield Care Home provide?

Palliative Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Springfield Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Springfield Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springfield Care Home to the centre of Chorley?

2.4 mile(s) as the crow flies, distance by road may be significantly further.