Stocks Hall Care Home Burscough

251 Liverpool Road South, Burscough, Ormskirk L40 7RE
Submit a Review
9.9 36 Reviews
  • Stocks Hall Care Home Burscough, Ormskirk
Stocks Hall Care Home Burscough is a versatile facility, incorporating a wide range of care expertise and capabilities in order to achieve quality solutions for specialist needs.

Together with highly-skilled services, the provider is committed to the comfort and peace of mind of residents, supporting an enjoyable lifestyle where loved ones also feel welcome.

All care is person-centred and professionals place a strong emphasis on building a culture of respect.

Show Stocks Hall Care Home Burscough on the Map

Care Provided by Stocks Hall Care Home Burscough

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sammi Molyneux (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1990
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for Stocks Hall Care Home Burscough

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • welcome anytime, no appointment necessary


  • Parking

  • parking spaces within the Homes's ground


Stocks Hall Care Home Burscough Reviews (36)

Total of 36, showing 1-20
9.9

Stocks Hall Care Home Burscough has a Review Score of 9.9 (9.865) out of 10, based on 29 reviews in the last 2 years. Over all time Stocks Hall Care Home Burscough has 36 reviews.

Overall Experience

  • 34
  • 2
  • 0
  • 0
  • 0

Date Published

36
1
4
29
7

Review from S J (Daughter of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Stocks Hall Care Home for over 6 months, until she passed away. The staff were kind, caring and patient with her from the start. They also welcomed Mum's visitors every time we came, including our dog. Nothing was ever too much trouble. We were all treated like family. I couldn't have
wished for a better care home for Mum and have no trouble in recommending this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R L (Relative of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased that my father-in-law was looked after in this home. The staff were welcoming and kind. They treat my relative and all the family with great kindness, respect and dignity. Areas were clean and tidy. The food was excellent. My father-in-law regained his appetite and put in weight whilst
at the home, recommend this place highly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B W (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic friendly and caring staff make this care home the perfect place for my dad. My dad is treated with respect, dignity and love. The staff seem to know him and understand him. He has settled brilliantly after struggling in a different care home. what is also amazing is how lovely everyone is
to us, his family. For example, they encouraged my 90-year-old mum to eat with my dad. This has made her day. She's so happy she can share a meal with my dad and it helps her as she doesn't need to make her own meal on those days. Thank you for everything!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Nephew of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Stocks Hall Care Home each Saturday morning to visit my uncle. The staff are kind, considerate and compassionate. The home is very clean with a light and airy atmosphere, particularly the resident social space.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin L (Son of Resident) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for around two months. He has been really well looked after and is making good progress. All the staff are really friendly and professional, they are really friendly and always give my mother, wife and myself a very warm welcome when we visit. The home is always clean and
well-presented.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J R (Wife of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred to Stocks Hall Burscough in November 2023, and the care he has been given by all the staff, and always with a cheery smile, is second to none. From the moment he arrived, we have both been made to feel so welcome, and nothing is too much trouble. The atmosphere here is not
so much one of "being in a care home" but simply that of being "at home" with every person, as I have seen here, both residents and relatives, being cared for as if they were part of a large family and I am able to relax, in the knowledge that he is so happy and settled here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Audrey M (Wife of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband transferred to Stocks Hall Burscough in December 2023.
He is so settled and happy.
I cannot praise enough the care given to my husband by all the staff.
The food is excellent too.
Everyone is genuinely interested in his welfare and mine too.
I am so pleased with my husband's placement.
I
no longer have to worry about him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Son of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been exceptionally well cared for during her stay. The staff are delightful and always have time for us - and our mother. The home is clean and warm and feels like a home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon G (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home looked after my dad in his last eight weeks. The managers were very supportive and the staff team very attentive throughout. Staff were particularly kind and emotionally nurturing in their approaches to him and indeed to all of the residents. My dad loved that the staff always said hello and
goodbye and took time when he asked them for support and attended to him promptly and with a smile. The ancillary staff were all equally attentive, from the domestic staff to handyperson, and part of the team in welcoming you and being personable. The nurses were supportive in reviewing his care with me and took on board my wishes. The nurses rang me regularly to keep me in the loop whenever anything changed. The managers were always very clearly on the ball and walking the floor to make sure the care was of the highest order too. It was a good feeling from our initial visits to the home through to my dad's death. Your kindness was very much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul H (Son of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very welcoming and helpful.
The food is fantastic.
Couldn't wish for a better place for my father to be in.
I cannot thank you all enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eric S (Wife of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the management and staff were the epitome of care, kindness and love shown to my dear wife in the time of her last days of her life. Also to myself and my son and even her family and friends visiting her. I would recommend this nursing home to anyone. First class.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Son of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for a week during end-of-life care. The staff are amazing. I cannot think of anything they could have done differently to have made improvements. Not only did the team provide an excellent level of care for the resident, the team also took good care of the family when visiting
the resident, too. Excellent staff who really do care, and who do their job with a smile. Excellent facility, clean, well equipped. Excellent care provided by care assistants and nurses. Well managed. Only the best work there. It is hard to imagine a better place for my mum than Stocks Hall Burscough. This is the standard by which all care homes should aspire to. A big thank you to everyone who cared for our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ralph W (Father of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is in Stocks Hall Care Home Burscough and my wife as well. When you need to have help and to be looked after, it is full of wonderful staff and professional people. Between them, they are saving my son's life every day. I love all of them. I know every one of them. The job they all do is a wonderful
job of looking after people. So dedicated staff at all times. Also, the food is great. The staff sometimes may feel down sometimes, but never show it. Stocks is the best. My wife passed away there, but it's where she wanted to be at the end of her life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen W (Niece of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommended Stocks Hall Burscough to my nephew, due to the great care they provided, because the care was excellent from care they gave a very dear friend till end of life. My auntie only had a short time before she died, but her care was the best.
Nothing was too much, if you asked they did it.
The nurses were excellent too. Just like to add, Stocks Hall is a very kind and caring home to put your loved ones in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E W (Cousin of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has only been in Stock Hall for a few weeks. She is having nursing care. At first, she was sleeping most of the time, but now she is sometimes awake. She cannot communicate, but the staff understand her needs. She's very well looked after. She is kept clean, hydrated and nourished well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L R (Granddaughter of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having only been in a care home once or twice before, I was a little apprehensive about going to visit my grandad, but all my worries were soon lifted by the amazing staff and environment. It felt homely as soon as I walked in, and I was always welcomed by staff offering any help, tea, coffee and even
meals to enjoy with my grandad too. Although he was very poorly, I did look forward to going to see him, even towards the end of his life, staff and even higher management (deputy) couldn’t do enough, even giving care! I would 100% recommend Stocks Hall Burscough as my whole family truly felt at ease, knowing he was getting high-quality care, human connection/interaction and love from all who worked in the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P M (Daughter of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred to Stocks Hall on 16-5-23. She has improved greatly over the last week; she is taking more fluids and pureed meals. She's brighter and more awake.
The staff are very caring and happy in their work. They are always welcoming and explain how she has been.
It takes special people
to work in the care environment. All the staff I have met are happy and enthusiastic in their work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison B (Daughter of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Stocks Hall for over five years. As her dementia takes hold, they have moved her from the Red Admiral floor and is now in full nursing care on the Peacock ground floor.
I cannot fault the care provided. The staff are excellent and are very caring and kind. The home is clean, well-maintained
and truly welcoming. I live a long way away, but I am so reassured and feel so comfortable knowing Mum is in the best hands as the carers feel like family too. They keep me informed and up to date with Mum's progress. Overall, I am very happy and feel we made the right choice for Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A A (Daughter of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Stocks Hall for almost a year now, and we have been very happy with his care from the outset. It is very difficult to have a parent in a care home, but we have complete peace of mind here, as we know that he is being well looked after. We can visit any time and speak to staff if we
are worried about anything, and we are always made to feel welcome. The staff are amazing with the residents!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Spence A (Husband of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife was admitted to Stocks Hall in February 2022, I have found it to be excellent. The management has been very supportive and has gone out of their way to help, including help with the (complicated) financial side of things. All the staff have been brilliant and looked after her in a compassionate,
professional and caring way and cannot be faulted.
The home is well run and well maintained, the rooms are comfortable and well managed, with the food and laundry facilities excellent.
All in all, I am more than pleased with the care my wife has been given and would recommend this care home to anybody.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Stocks Hall Care Home Burscough is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Stocks Hall Care Home Burscough is calculated as follows: ( (300 Excellents x 5) + (38 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 342 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stocks Hall Care Home Burscough is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Sammi

Sammi Molyneux

Job Title: Manager

Joined: 1991

Sammi has been employed at Stocks Hall Nursing and Care Group since 1990, initially as an Activities Co-ordinator working between Stocks Hall Residential and Stocks Hall Nursing Home but then promoted in 1991 to Manager of Stocks Hall Residential Home, Ormskirk.


In 1994 she was appointed Nurse Manager of Stocks Hall Burscough a position she still occupies. Throughout her time with Stocks Hall she has continued to develop her skills in all areas of management. She is totally in control of the Burscough Home’s individual budget and her financial understanding & performance is excellent. Her calm, professional and caring nature creates a feeling within the Home that gives Residents and relatives alike total confidence in the care they received. She motivates and supports her staff and encourages them also to develop their own skills.


The company has a strong management team, of which she is a highly valued member and she is happy to support her colleagues whenever necessary. Sammi is particularly skilled in dealing with any grievance or disciplinary matter being thorough and extremely fair; she will only come to a conclusion once all the evidence has been sifted through.


All in-house training for Customer Care and First Aid are provided by her and the feed-back from her courses is very good.


Frequently Asked Questions about Stocks Hall Care Home Burscough

What types of Care is Stocks Hall Care Home Burscough registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stocks Hall Care Home Burscough provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Stocks Hall Care Home Burscough have?

There are 52 Single Rooms.

What are the Facilities & Services at Stocks Hall Care Home Burscough?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stocks Hall Care Home Burscough to the centre of Ormskirk?

2.4 mile(s) as the crow flies, distance by road may be significantly further.