Most items of daily living are included except items of a personal nature such as toiletries and Hairdressing;
Laundry items are included with the exception of Dry Cleaning. Please contact us if you are unsure.
If you wish to discuss a particular problem that requires senior input it would be preferable if you would make an appointment where the appropriate trained staff member can give you exclusive attention, otherwise visiting hours are flexible. A polite request is to avoid mealtimes in order not to disturb patient care.
Turfcote is set in 2 Acres and is accessed via a private in/out driveway. parking is available on site.
Turfcote Care Home with Nursing has a Review Score of 7.2 (7.233) out of 10, based on 1 reviews in the last 2 years. Over all time Turfcote Care Home with Nursing has 14 reviews.
Review from Gary B (Son of Resident) published on 29 April 2024
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Review from B D (Daughter-in-law of Resident) published on 14 February 2023
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Review from Geraldine W (Daughter of Resident) published on 18 May 2021
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Review from J M (Daughter of Resident) published on 23 April 2020
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Review from Emma B (Granddaughter of Resident) published on 17 April 2020
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Review from Lois D (Resident) assisted by family/friend published on 9 July 2018
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Review from Bill B (Son of Resident) published on 4 June 2018
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My mother unexpectedly passed away shortly after - but her last months were less stressful for her and, especially, my father than they would have been. Turfcote were brilliant in their support of my father and made my mother's passing much less painful and difficult. My father is now a resident on his own - and, as ever, Turfcote are excellent in his care and support. It is a great comfort to know that he is in a safe and caring place.
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Review from Beverley R (Daughter of Resident) published on 14 May 2018
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Review from Martin D (Brother of Resident) published on 10 October 2017
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Review from Karen T (Daughter of Resident) published on 12 September 2017
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Review from Rose R (Niece of Resident) published on 12 September 2017
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Review from G R (Daughter of Resident) published on 4 February 2016
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Review from Christopher H (Husband of Resident) published on 11 November 2015
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Review from Dorothy R (Resident) published on 5 November 2015
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The Review Score of 7.2 (7.233) out of 10 for Turfcote Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.167 for Turfcote Care Home with Nursing is calculated as follows: ( (6 Excellents x 5) + (2 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 12 Ratings = 4.167
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.066 Points relating to the number of positive Reviews for Turfcote Care Home with Nursing is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 1 Positive Reviews ÷ 15.2 = 0.066
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Apr 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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