Callands Care Home

Callands Road, Callands, Warrington WA5 9TS
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9.0 63 Reviews
  • Callands Care Home, Warrington
Callands Care Home in Warrington provides each care home resident with a safe, supportive home with excellent care.

The Coniston Unit is a male-only unit within Callands Care Home, providing specialist care to residents.

A team of trained, caring staff ensure residents receive care and can participate in a variety of stimulating activities to suit their hobbies.

Healthy food is served that also meets residents' dietary requirements.

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Care Provided by Callands Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vicki Costello (Home Manager)
  • Admission Criteria
    • Callands Coniston Unit is Male only.
    • Ages 18+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003
    • Number of floors: 2

Funding & Fees Guide for Callands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Callands Care Home Reviews (63)

Total of 63, showing 61-63
9.0

Callands Care Home has a Review Score of 9.0 (8.979) out of 10, based on 12 reviews in the last 2 years. Over all time Callands Care Home has 63 reviews.

Overall Experience

  • 34
  • 22
  • 4
  • 1
  • 2

Date Published

63
0
4
12
51

Review from Paula M (Daughter of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending a month in hospital my mother was moved to Callands, the staff at Callands made us feel welcome straight away. All the staff were very caring. My mother was in Callands for her last week of her life, they made it very special, nothing was too much trouble. My mother passed away with care
and dignity thanks to the wonderful staff at Callands.

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Review from Janet R (Daughter of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 18 months at Callands. He was treated with respect and dignity throughout his stay there. The staff were pleasant and caring, nothing was too much trouble for them. He was given his food at times that suited him rather than when it was meal times. I was notified immediately of any medication
that had been prescribed/any doctor visit, the odd times he rolled our of bed and got bruises. He has specialist furniture, ultra low bed and a recliner wheeled chair to help him to sit upright.

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Review from Jean M (Daughter of Resident) published on 24 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Coniston wing at Callands for fourteen months, she was treated so well, the staff were brilliant they couldn't do enough for her. Unfortunately my mum died on the 10th of December 2015, but again throughout her illness the staff were superb they helped me and my family so much I cannot
thank them enough.


Again I would like to take this opportunity to thank all the staff, night and day for there help and understanding right up to her last day.


Many Many Thanks Jean and Family


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Current Review Score: 9.0 (8.979)

Overview of Review Score

The Review Score of 9.0 (8.979) out of 10 for Callands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.521 for Callands Care Home is calculated as follows: ( (87 Excellents x 5) + (47 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 144 Ratings = 4.521

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.458 Points relating to the number of positive Reviews for Callands Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 11 Positive Reviews ÷ 24 = 0.458

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Vicki

Vicki Costello

Job Title: Home Manager at Callands Care Home

Welcome to Callands Care Home, where we are dedicated to creating a warm, supportive and homely environment for our residents.


The Coniston Unit is a Male-only unit within Callands Care Home.