Green Park Nursing Home

Southwold Crescent, Great Sankey, Warrington WA5 3JS
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8.9 73 Reviews
  • Green Park Nursing Home, Warrington
Green Park Nursing Home, situated in Warrington, is a nursing home offering residential, nursing, and specialist dementia care through their innovative Reconnect community. Part of the Orchard Care Homes group, they're proud to provide exceptional support to people living with dementia.

The home boasts three unique dementia Reconnect communities, designed to create a homely environment and engage residents in various daily activities such as arts and crafts, gardening, and cleaning. The dedicated Reconnect teams are highly trained in caring for individuals with different types of dementia, including Alzheimer's Disease, and ensures round-the-clock care with a higher team-to-resident ratio. These communities are tailored to help residents maintain their independence and enjoy a fulfilling life with the assistance of the dementia-friendly team.

By offering spaces for arts and crafts, laundry facilities, gardening tools, and a DIY workshop, residents are encouraged to participate in activities they enjoy, such as painting or sewing. The goal is to help individuals with dementia reconnect with their past and stay active, while receiving personalised care from trained team.

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Care Provided by Green Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 103 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laura McLeod (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (103)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Green Park Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,383
    • Self-Funded Nursing Care from £1,491
    • Self-Funded Nursing Dementia Care from £1,562
  • (these prices are only a guideline, please contact Green Park Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Green Park Nursing Home Reviews (73)

Total of 73, showing 1-20
8.9

Green Park Nursing Home has a Review Score of 8.9 (8.866) out of 10, based on 20 reviews in the last 2 years. Over all time Green Park Nursing Home has 73 reviews.

Overall Experience

  • 46
  • 19
  • 3
  • 1
  • 4

Date Published

73
0
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Review from David C (Son of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has always been well looked after since moving to Green Park. She is always up and dressed, fed and watered with her room always clean and tidy. The staff do an amazing job looking after everyone's loved ones and always speak in a well-mannered way. If I had one small negative it is the rooms are
a little dated and could do with being redecorated.

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Review from Julie R (Daughter of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was placed on the Kensington Unit, after a spell in hospital, it was our first time even visiting the care home.
I can honestly say from the office staff on arrival to each and every one of the staff I can't praise them enough, the care Dad gets daily from all carers and nursing staff is
nothing but outstanding, he's happy settled, even though we've nearly lost him a few times due to illness, I honestly believe the care he had is what's pulled him through, the activity team, domestics, laundry, and management are always there to answer any questions, they have such respect for everyone they're caring for, they also make families welcome, excellent home and care, I've also made some lovely friends here, thank you for giving me the peace of mind that Dad's well looked after.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you so much for taking the time to write that fantastic review. It means so much to the team. We are lucky to have such lovely residents and families like your dad and you. It makes caring for everyone a pleasure. Best wishes


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Review from J Y (Friend of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt the time was right to put a friend with dementia in a home. I looked at reviews and happened to look round as they were opening a new unit so had spaces.
She was not herself when she arrived and we had struggled to get her washed and changed to eat or drink.
I left it 2 weeks to let her settle
and I am so glad I did.
She is clean, changed, hair washed, nail polish on... nowhere near the shadow of herself I took in who spent her days crying and no interest in anything. She was watching TV for the first time in ages and very articulate.
Thank you to the staff for not only making it easier for us, but for doing an amazing job!
I had wondered if I was doing the right thing.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for taking the time to write this very honest and complimentary review. I am pleased that the team here have helped your friend find purpose and be herself again. This can take time as residents get to know and trust us and we get to know what suits them best, what they like and dislike. I have passed your review on to the team and very much appreciate your kind words. Best wishes


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Review from Michael D (Brother of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother who has complex learning difficulties, dementia and health needs became a resident of Devonshire Dementia Nursing Unit in December 2023. I cannot praise highly enough the day-to-day care and support provided to my brother by the exceptional dementia care team of nurses, carers, support and
admin staff. They are all extremely friendly, polite, helpful and we are kept fully informed. The food and cleanliness is excellent.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for taking the time to write such a lovely review. Your brother has settled in with us and he is an absolute pleasure to care for. The support we have from you and all of your family is greatly appreciated. Best wishes


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Review from Andrew M (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To put it simply, without this facility and all its wonderful staff my mum's quality of life would awful.
There's not enough words to praise the quality of care given every day to all the residents, from the moment they wake up to the moment they go to bed nothing is too much trouble.
Quite simply
outstanding.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for taking the time to write such a wonderful review. The team are delighted! Your mum is such a joy to care for. Everyone loves her. Best wishes


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Review from Donna H (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been in residential care at a previous home, and the care was awful. Since being at Green Park, Mum has improved immensely. The care is amazing, she is looked after so well. I cannot fault the Deputy Manager and her team for their efforts to make sure Mum is looked after.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for taking the time to write this lovely review. The team really do appreciate this feedback. The deputy manager has a hands on approach, ensuring we have the right equipment and knowledge to provide amazing care, to each of our residents. It is fantastic to see how residents like your Mum, improve when they come to Green Park. It makes our job so rewarding. Thank you. Best wishes.


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Review from Gary B (Son of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad has received since moving into Green Park in July 2023 has been excellent.
Each and every member of staff demonstrates a caring and personal approach to my dad and all of the family members who come to visit... Thank you.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for that wonderful review. The Green Park team really appreciates you taking time to do that. It is an absolute pleasure and an honour, to care for your father. Best wishes


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Review from E B (Wife of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are very happy with Green park, my husband is being well cared for, treated with respect, the bedroom is always beautiful and clean.
The food provided is very good, enjoyed very much by my husband, the staff are all helpful and caring.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for your lovely review. I have passed your comments on to the teams and they are thrilled you took the time to recognise the hard work they all put in. Best wishes


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Review from S B (Daughter-in-law of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been cared for at Green Park since July 2023. I have been really encouraged to see the level of care that he receives, it is clear to see that he is well looked after from the cleanliness of his room and surroundings to the compassionate way he is treated by the staff. This has
really helped to give peace of mind to all the family that the decision made to put him in care was the right one.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for your lovely review. Taking the decision for someone to move into care is one of the hardest things a family ever has to do. Your review will help those who are going through that. At Green Park we strive to take away the worries that come with that move, to allow family and friends to become family and friends again. Thank you for taking the time to write, we appreciate it. Best wishes.


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Review from Michael F (Son of Resident) assisted by family/friend published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's condition has worsened considerably recently, however, the help and support from the staff have been fantastic.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Dear family. Thank you for your review. Thank you for allowing us to be part of that precious time with you and your family. We will always be here to support you. Best wishes from the team at Green Park.


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Review from M T (Wife of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel I need to write an honest review of the unit my husband is on Kensington Unit it’s a very challenging dementia unit the nursing staff work to a very high standard of care and are always professional in their manner and managed the unit well. The care staff are fantastic in dealing with residents
they are kind and treat them with respect at all times I would also like to mention the activities team who are enthusiastic and work extremely hard and engage with the residents really well bringing music days and creativity activities which meet all the residents needs. I also have to say that the kitchen staff laundry staff and domestic and maintenance people are always extremely good and happy to help in any way they can. As for the manager and deputy manager they are always out and about on the different units always approachable to speak to about anything that may need addressing and will always get back to you to answer your questions he gets excellent care and attention.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for your honest review and support! The whole team work hard here to bring families together to have meaningful moments and make happy memories. Thank you for your support and thank you for your continuous feedback in the home. We continue to listen to improve and will pass your compliments and encouraging words on to the team.


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Review from J S (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum passed away in January. I had to send this review to share our experience as the dignity and respect that was given to her daily and at her end of life was above and beyond. As a family, we would like to thank all the staff, especially management for their professionalism, empathy, and
care they provided for all of us during and after this very difficult and sad time. The management encouraged feedback regularly both good and areas of improvement, acted upon this, followed up with relatives and residents, and consistently provided a caring, loving, family environment to all of the residents, their families, and their staff. Management, nurses, carers, kitchen, domestic, maintenance, and activity workers showed care, comfort, and kindness to my mum and my dad who visited daily and we as a family are thrilled to hear that Greenpark Nursing Home will be “The forever home” dedicated to nursing for Dementia residents.” Thank you all for being part of our journey.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you so much for your review. We do miss seeing you all every day! It is always a privilege to be part of that journey with families. Always an honour to be trusted and to support you all as it nears the end. We, the team at Green Park, are excited about becoming that Specialist 'Forever Home' for those living with dementia. Your review has been shared here and not a dry eye in the house. Thank you. Come and see us again soon.


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Review from J D (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

First off there are some lovely carers here and the activity girls are amazing. However, this is overshadowed by the appalling management at this facility. Firstly my mother was moved to a different unit and the way the move was handled by management was disrespectful, to say the least. In the following
months we have been ignored by management regarding care concerns. The icing on the cake was a resident meeting where we were basically informed that my mum and the majority of residents in Balmoral were being evicted. There were numerous discrepancies in the reasons why but basically it was a business decision. The way this has been handled is cold, callous and completely disrespectful and residents have not been treated with the dignity a respect that they deserve. Thankfully we managed to find an alternative facility and in all honesty cannot believe the difference. Management needs to learn a thing or two about professionalism within the care sector and basic human decency.

Reply from Geoff Edwards, Operations Director at Green Park Nursing Home

Dear JD, thank you for taking the time to leave us a review. Moving to a new placement ensures the best continuation of appropriate care, we completely understand that unexpected change can be upsetting and disappointing. Due to insufficient demand for our general nursing beds, coupled with an increasing demand across Warrington for specialist dementia nursing beds, and following detailed engagement with local commissioners about market requirements, Orchard Care Homes made the decision to re-consider the service provision on the Balmoral community at Green Park. We work closely with local commissioners and social workers to ensure that the right placement, offering the most suitable care for each individual, has been found. If you would like to have a conversation with me directly, please let a member of the Green Park team know to share your details and I will be happy to arrange a meeting with you. Geoff Edwards Director of Operations.


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Review from A T (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

If I could give 0 stars I would. Appalling leadership and management from the home manager and deputy. Complaints are not addressed or actioned, care standards are at times beyond poor. Only a couple of carers actually show they care. The kitchen/dining area is dirty. Lack of basic equipment, hand towels
etc. Food plain, boring, unappetising and never enough sent. Avoid this home in my opinion.

Reply from Geoff Edwards, Operations Director at Green Park Nursing Home

Dear AT, we are sorry that you are disappointed in our decision to close the Balmoral community at Green Park and that you feel our standards were lower than we would expect. Thank you for bringing this to our attention. We will feedback to the team and ensure any remedial action that is required is taken.


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Review from Dennis C (Son of Resident) published on 29 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was given notice to move out at the end of March however she needed hospital care, needing her to be admitted. They terminated her contract 2 weeks early making her homeless. Shocking behaviour from a care home.

Reply from Geoff Edwards, Operations Director at Green Park Nursing Home

We are sorry you were disappointed with our decision to close the Balmoral community at Green Park. We worked with local commissioners and social work teams to ensure the most appropriate placement and timings were agreed for our residents living in this community.


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Review from L H (Daughter of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Absolutely appalled to find out the community on Balmoral Unit are all being evicted. The home manager referred to all family members as bed blockers, duty of care is nonexistent. They say they are working with family members. All I've heard is my Mum had a missed dose of insulin. My mum is very poorly,
aorta aneurysm which has bulged out further. The move and stress of having to move what she thought was her home will not be good. I've also heard another unit may well close once the Balmoral unit has been renovated. I wouldn't trust these, there were only two carers who did care for my mum, I can't fault them (not the home manager) and I bet this review will not be posted.

Reply from Cheryl Baird, Director of Quality and Care at Green Park Nursing Home

Dear L H, thank you for taking the time to leave us a review, we value your feedback and assure you that we take it very seriously. I want to personally reassure you that both myself and the management team at Green Park are on hand and happy to discuss this with you further to see if there's anything we can do to alleviate the concerns you have. If you would like to have a conversation with me directly, please let a member of the Green Park team know to share your details and I will be happy to arrange a meeting with you. Best wishes, Cheryl.


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Review from Wendy S (Daughter of Resident) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Green Park on end-of-life care. She had been in hospital for a month and it was noisy, busy and limited visiting. I asked for a quiet, comfortable and peaceful place for her family to be with her. Green Park was the perfect place. Mum’s room was beautifully decorated, clean and peaceful.
All the staff were excellent, caring and compassionate. All of Mum's needs were met and we were always made welcome and encouraged to visit. During the last 2 weeks of Mum’s life, we were allowed to be with her as much as we wanted to and Mum was kept very comfortable and her pain was monitored at all times. Mum passed away peacefully with us all by her side. I cannot thank everyone at Green Park enough for all the care and compassion they gave to Mum and all the family.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for your lovely review. The team are grateful to you for taking the time to write it, especially at this time. At Green Park, it is considered an honour to be involved with someone's care as they approach the end of their life. To be there at a time which is so precious and will be remembered forever is so important for everyone, including our team. I am glad we were able to provide you with the care, support and environment which helped you and your family.


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Review from D G (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Greenpark go over and above to offer the best care they can. They are keen to offer a variety of activities and environments to suit individual needs. You are kept well informed about any changes in their health or what activities they have been up to. Staff always have time to chat with you.
Don’t be put off by the tired-looking reception as they are trying to improve outdoor spaces and areas. The staff make up for it with their caring, friendly and professional attitudes. My Dad has settled in well since arriving in March 2023.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

A great and honest review, thank you. Yes, we are building our edible garden so all of our residents can enjoy the outdoors and be safe. Next year we hope to have a good harvest of fruit and perhaps some edible flower garnishes at lunch!
Inside our redecoration schedule has just begun. We are a large home and keeping on top of it all is a big job. But as you say it is a home full of caring staff from the moment you walk into reception. Thank you again for your review and for taking the time to share your thoughts and experiences. The team are very grateful.


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Review from Lynn G (Sister of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this nursing home enough. My sister has come on in leaps and bounds since arriving here. The staff are wonderful, friendly, helpful and caring. She is much more responsive and much happier than she has been for years. It's amazing how she has improved.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for taking the time to complete your lovely review. I have shared this with the team at Green Park. This is the reason the team here do what they do. It is so rewarding to see people happy.


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Review from Paula M (Daughter of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was cared for from February 2023 until he passed away on the 21st of May 2023. During his short time at Green Park Nursing Home the staff genuinely looked after him with such kindness. He was well-liked by them all and the family cannot thank them enough for the way they made his last weeks as
comfortable as possible by looking after dad and all the family. Would recommend Green Park Nursing Home highly. Thanks.

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Current Review Score: 8.9 (8.866)

Overview of Review Score

The Review Score of 8.9 (8.866) out of 10 for Green Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.089 for Green Park Nursing Home is calculated as follows: ( (154 Excellents x 5) + (34 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (41 Very Poors x 1) ) ÷ 236 Ratings = 4.089

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.777 Points relating to the number of positive Reviews for Green Park Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6. 16 Positive Reviews ÷ 20.6 = 0.777

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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Laura McLeod

Job Title: Home Manager

Hello, my name is Laura and I'm the Home Manager at Green Park Nursing Home. At Green Park Nursing Home, we're proud to offer a wide range of care for our residents, including nursing care, respite care and specialist dementia care. Why not pop in and say hi to our friendly team?


Frequently Asked Questions about Green Park Nursing Home

What types of Care is Green Park Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Green Park Nursing Home provide?

Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Green Park Nursing Home have?

There are 103 Single Rooms.

What are the Facilities & Services at Green Park Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Green Park Nursing Home to the centre of Warrington?

2.9 mile(s) as the crow flies, distance by road may be significantly further.