High Peak Lodge Residential & Nursing Home

Bedford Square, Off Chapel Street, Leigh WN7 2AA
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9.7 25 Reviews
  • High Peak Lodge Residential & Nursing Home, Leigh
High Peak Lodge Residential & Nursing Home specialises in temporary respite and nursing care, as well as being skilled in helping individuals with physical mobility issues and those with palliative care needs.

The lodge has comfortable bedrooms and homely lounge and dining areas, all with en-suite facilities and staffed by a professional team who follow carefully compiled care plans to make sure service users receive the attention they require.

High Peak Lodge is welcoming to visitors and takes the concerns of its residents' loved ones very seriously.

High Peak Lodge Residential & Nursing Home is part of Qualia Care Limited.

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Care Provided by High Peak Lodge Residential & Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Yvonne Russon (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • High Peak Lodge Care Home is thrilled to welcome visitors. Visitors encouraged to visit their loved ones at their convenience; dedicated team members always available to greet them with a warm welcome.


  • Parking

  • High Peak Lodge Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


High Peak Lodge Residential & Nursing Home Reviews (25)

Total of 25, showing 21-25
9.7

High Peak Lodge Residential & Nursing Home has a Review Score of 9.7 (9.725) out of 10, based on 10 reviews in the last 2 years. Over all time High Peak Lodge Residential & Nursing Home has 25 reviews.

Overall Experience

  • 18
  • 7
  • 0
  • 0
  • 0

Date Published

25
2
4
10
15

Review from Maureen S (Daughter of Resident) published on 28 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived at High Peak for over 4 years until she passed away peacefully in August 2020. She was always treated with dignity and respect and the staff were attentive and friendly. Family who visited were greeted by staff who always were keen to say ‘hello’ and indeed over the years it was a comfort
to see familiar faces knowing they were providing an excellent level of care to Mum whether nurses, carers, cooks or domestics as they all played their part. It truly felt like a team effort. I would not hesitate to recommend High Peak to potential residents.

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Review from Karen B (Daughter of Resident) published on 24 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum lived at High Peak Lodge from April until September 2019. We had no prior knowledge of High Peak Lodge until our first visit when Mum needed nursing care and we could not have wished for her to be treated with such warmth and love. The team of staff work so well together with each other and
also co-operated with our family so closely, keeping us informed and making us part of her life still.
We would not hesitate to recommend High Peak Lodge as a place of care for your loved one.

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Review from Gwenith M (Daughter of Resident) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for the last couple of months right until she passed away.
Every time we visited her we were greeted by friendly carers. My mother loved everyone there, they treated her as if she was their own family. She had nothing but praise for the care that she received. The care, as
a former carer, this is one of the best, I would recommend this place to anyone and everyone.

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Review from Mark M (Son of Resident) published on 8 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to find somewhere for my mother who required continuing nursing care. I called one evening, the care team were unaware I was calling, however, two colleagues were pleased to show me around. I liked what I saw. I contacted the manager the following day, she was so understanding and immediately
set out to visit my mother to carry out an assessment. I was kept informed at all times. I was so pleased to receive a phone call to say we have a room for your mum and if it's OK I will arrange for her to be transferred here the following day. I was also impressed with the kitchen staff, a colleague was due to go home when my mother first arrived late evening, however, he stayed and brought her some refreshments, first impressions count. All the nursing staff and care staff looked after my mother with respect and dignity, taking time to make sure she was as comfortable as possible at all times. The manager has a great team, I know my mother received the best care anyone could have provided.

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Review from Elaine K (Daughter of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was treated with kindness and respect during the 18 months she was there. The staff were always very patient and took time to encourage her to speak and to join in with the activities that were ongoing. My mother was a very quiet person and they always tried to encourage her to join in. The
variety of food offered is excellent and cater to every resident's needs. I would like to thank all the nursing staff; activity co-ordinators, care staff, cleaners and kitchen staff for all their hard work.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for High Peak Lodge Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.725 for High Peak Lodge Residential & Nursing Home is calculated as follows: ( (90 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 120 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for High Peak Lodge Residential & Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Carol

Carol Mills

Job Title: Care Home Manager

I became the manager of High Peak Lodge in 2017 and this is my first job for a private care home following a long and varied career in several sectors. I qualified as a nurse in 1984 and worked at the former Hope Hospital in Salford as part of its community learning disabilities team for 17 years.


I was then a programme manager for environmental regeneration charity Groundwork for eight years and five years I was a manager, rising to head of operations, at the Carers Trust For All.


I am able to put my combined knowledge and experience to good use at High Peak Lodge. My overriding interest is in the quality of care for vulnerable people.


The thing I like best about my job is the people – our residents and staff. There is great camaraderie in our team and a real willingness to go the extra mile, every day.