St Oswald's House

12 Golborne Road, Winwick, Warrington WA2 8SZ
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9.9 69 Reviews
  • St Oswald's House, Warrington
With a recent CQC rating of good (February, 2021), St Oswald’s House provides care for up to 42 residents. The service is able to provide support for residential care, nursing care, palliative care, cancer care, visual, speech and hearing impairments and Parkinson’s disease.

There is on-site parking available for visitors, and the home is situated close to public transport, making it easy to access for visitors and for residents to get out and about in the local area.

Each room is well-presented, and residents are welcome to bring their own furniture to help them feel at home. Rooms also come with a phone point and a telephone point, and internet access is available. Residents are provided with nutritional meals as well as treats throughout the day, including a glass of wine served with dinner. There is also access to a beautiful garden, where residents are welcome to relax and potter around.

Whether looking for palliative, convalescent or respite care, the experienced and professional team devise a care plan completely individualised for each resident, ensuring that they always provide the most appropriate care and encourage residents to enjoy each day.

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Care Provided by St Oswald's House

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Maria Percival (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for St Oswald's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Nursing Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Nursing Care from £1,200

  • Our room rates commence at £1200.00 per week and vary on size, en-suite facilities, view.
  • (these prices are only a guideline, please contact St Oswald's House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting


  • Parking

  • Onsite parking available


St Oswald's House Reviews (69)

Total of 69, showing 1-20
9.9

St Oswald's House has a Review Score of 9.9 (9.882) out of 10, based on 12 reviews in the last 2 years. Over all time St Oswald's House has 69 reviews.

Overall Experience

  • 58
  • 9
  • 0
  • 2
  • 0

Date Published

69
2
5
12
57

Review from Ian R (Son of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into St Oswald's House on 22nd December until her passing on 18th January 2025. We are both so pleased with the great care and dignity she was shown. All the staff are a credit.

Reply from jordenne armstrong, assistant manager at St Oswald's House

Thank you so much for your wonderful and kind words. It was a pleasure to have your mother come and stay with us here at St Oswalds. She is deeply missed by all the team.


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Review from Ashley M (Son of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to let everyone know what a wonderful care and fantastic service my Mum received in her last few months at St Oswald's. These people go way above and beyond in their levels of care and professionalism and gave my mum some much-needed joy in her last few months. Thank you to all the team
you are amazing, ven coming to her funeral to pay your respects. We as a family really want to put on record our gratitude and thanks.

Reply from Maria Percival, Home Manager at St Oswald's House

Thank you so much for your kind words which I will share with all the team. It was an absolute honour and privilege to have Mum in our care, she was such a wonderful lady and will be missed by us all.


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Review from N J (Resident) assisted by family/friend published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for the past 6 months and was welcomed here by all the staff. I am very settled and happy in my new home. I love the food and food choices and enjoy joining in the activities. Love going into the garden when it's a sunny day.
The staff are marvellous.
I have made some lovely friends
in here, including the staff and residents. St Oswalds has changed my life for the better.

Reply from Maria Percival, Home Manager at St Oswald's House

Thank you so much for your lovely comments, we are so glad you moved in with us, we love having you here and part of our St Oswald family.


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Review from Angela C (Daughter of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into this home for respite for 2 weeks, they really looked after her, she was taken out of her room by the care staff to go to the lounge to play bingo and dominoes, and she also had some lovely meals. They showered her and kept her clean throughout her stay. I will definitely be putting
her in this care home again for respite care.

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Review from H J (Daughter-in-law of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law moved into St Oswald's in December 2023. In the 6 months she has lived here, she has changed into a happy, contented lady from the depressed person she had become living alone at home with her carer.
She enjoys living here and joining in the daily activities. She loves the quizzes, dominos
and bingo especially when she wins.
She enjoys the wide range of food on offer, always complimenting the chef. She loves all the office staff and carers and her words I can't fault anything, I love it here.

Reply from Maria Percival, Home Manager at St Oswald's House

Thank you so much for your lovely comments, which I will share with all the team. We love having her with us and are so glad that she is happy, she is an amazing lady.


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Review from Lorraine G (Daughter of Resident) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and service was exemplary. So friendly, professional and yet like a home from home. The room was stunning and comfortable. I highly recommend St Oswald's House, and suggest you go and see for yourself. My mum went in for respite after my father passed in August 2023. Thank you Home Manager
and all staff... amazing!

Reply from Maria Percival, Home Manager at St Oswald's House

Thank you so much for your kind words. We are so pleased that Mum enjoyed her stay with us, it was a privilege to have her in our care even for a short stay and hope she will come back and see us again.


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Review from Marion M (Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have enjoyed being in St Oswald's House for the last week. Everyone was very helpful and friendly, nothing was too much trouble.
The meals were nice.

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Review from Barbara L (Friend of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my friend, I was so pleased to find tight security people - cannot just enter. No unpleasant smell, as I have experienced in other homes. So easy to walk around the beautifully decorated building and outside space. Even though my friend is in a motorised wheelchair. All the staff, including
the maintenance man, was helpful and very friendly.

Reply from Maria Percival, Home Manager at St Oswald's House

Thank you for your wonderful review! Our entire dedicated team takes pride in providing a high standard of care and maintaining a lovely home-from-home environment and a warm welcome. We appreciate your kind words.


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Review from Clare L (Daughter of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we came in, I was highly impressed with the home. The staff have been phenomenal with both Mum and myself. The home is very clean, well-staffed and well-equipped. Thank you so much.

Reply from Maria Percival, Home Manager at St Oswald's House

Thank you so much for your kind words; it was lovely having Mum stay with us, even though it was only for a short break. We hope to see you both again soon, as discussed when Mum was leaving, she is welcome anytime, even if only calling in for a cuppa, one of our events, or a bite to eat.


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Review from A H (Granddaughter of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend St Oswald's enough. Since my family member has stayed here, they have always been looked after to a very high standard, the staff are always friendly and helpful, there are lots of activities on offer, the food is great, and the overall home itself is lovely! Couldn’t be happier with
our experience here; the quality of care is amazing.

Reply from Ged Rabinowitz, Admin at St Oswald's House

Thank you for your wonderful review! We're delighted to hear that your family member has received exceptional care at St Oswald's. Our dedicated staff takes pride in providing a high standard of care, offering various activities, serving delicious food, and maintaining a lovely home environment. We appreciate your kind words.


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Review from P L (Daughter of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to St Oswald's Care Home nearly two years ago straight from the hospital; she, unfortunately, is now bedridden. Since her admittance to St Oswald's, my mum has become stable; she is well looked after by the care and nursing staff, which had not been achieved in the hospital environment.
Mum does not get involved in activities in the home, but she does like to use the hairdresser; she also likes the visits to her room by staff, which are constant, sometimes to talk or just to have her nails done. There are many activities organised for the residents, eg, visits from local colleges and schools, gospel singers and more, and relatives are also included if they so wish. St Oswald's Care home also has lovely, well-maintained gardens. Again I would like to say that all the staff, from the carers, the kitchen staff, the nursing staff, caretakers, admin staff and the manager, are all very caring staff and make the home and its environment what it is, excellent.

Reply from Jordenne Armstrong, Admin at St Oswald's House

Thank you so much for your kind words. It really does mean the world to us.


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Review from Jean L (Granddaughter of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Oswald's provided amazing care to my grandad. They were always friendly and welcoming to everyone. I felt like they went above and beyond to ensure my grandad was well looked after and comfortable. The home was clean and tidy throughout. I thoroughly recommend this care home.

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Review from Robert W (Son of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always made welcome when we call. Mum is comfortable in her room. At present, she doesn't like to join in activities. The room is looking a little shabby, si an upgrade would be welcome. The food sometimes doesn't suit Mum, but in general, is ok, and changes are starting to be addressed. The carpet
needs refreshing.

Reply from Maria Percival, Home Manager at St Oswald's House

Thank you for your comments, we appreciate your feedback. As you are aware we are currently in the process of refurbishment throughout the whole home and Mum's room is included in this schedule.


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Review from Tony G (Son of Resident) published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy that my mum is receiving the appropriate care and is being well looked after. She always seems content when I visit. I am very happy with the activities and social gatherings offered. The staff really make an effort to get everyone involved who wants to be, which is really nice to see.

Reply from Maria Percival, Home Manager at St Oswald's House

Thank you for your kind words; your feedback is really important to us and appreciated by all the team.


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Review from Melissa M (Granddaughter of Resident) published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Oswald's has taken amazing care of my nana since she moved here. All the staff are so friendly and smiley. As a family, it is great to see the wide variety of activities the residents get up to. The care home is always clean and tidy too. It is comforting knowing how happy and safe my nana is in
St Oswald's care.

Reply from Maria Percival, Home Manager at St Oswald's House

Thank you for your lovely comments; we are so pleased that you are happy. It's a privilege to have Nana in our care.


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Review from Angela C (Daughter of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in St Oswald's House for just nearly two weeks. She seems to be improving slowly. I am hoping that physio is going to help her improve further. My hope is that she can get, hopefully, get better so that in the future she can come home, but with time and care, this is the aim and her
health improve to the best it can.

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Review from Gary H (Son of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing else to describe this facility as excellent. My father is in, without any doubt, one of the best homes he could be in. He is happy, and the staff have always been hospitable and friendly to me, also a lovely place to visit!

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Review from Subhaan S (Son of Resident) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home from top to bottom, all care given is amazing.
Organised with a lot of activities on offer.
Set within beautiful grounds, even with a few bunny rabbits hopping around.
Calm and peaceful.

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Review from L T (Daughter of Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had an unexpected event, and Mum was taken to see St Oswald's, and she wanted to stay immediately. Mum, 86, was accommodated four days later. She wanted to join in activities immediately and has adjusted to this full-time accommodation, and likes it to being in a hotel. I am so pleased, and all requested
food, hairdress etc, all done.

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Review from Janet D (Respite Resident) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in St Oswalds for two weeks respite care. I felt the experience on my behalf, was organised and informative in the run-up to her stay. I felt she was left in a safe and secure environment on my departure. The staff, with who I had dealings with, were friendly and reassuring.
Mum has said
she enjoyed her stay, the food was lovely, and the staff were friendly too.
Covid safety protocol was followed on each of the visits made to my mum.

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for St Oswald's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for St Oswald's House is calculated as follows: ( (128 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Oswald's House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (11)

Kiernan

Kiernan Toppon

Job Title: Chef Manager

Joined: 2017

Kiernan has been with the St Oswalds family since 2017 and ensures our residents are well-catered for 24 hours a day.


Jordenne

Jordenne Armstrong

Job Title: Care Coordinator

Joined: 2022

Jordenne re-joined the St Oswalds family in March 2022 and oversees all aspects of Admin & Marketing for the Home.


Laura

Laura Pang

Job Title: Administrator

Joined: 2013

Laura has been a part of the St Oswalds family since 2013 and has worked hard to become our amazing Home Administrator. Drop Laura a line if you would like further information about any of our services.


Ethel

Ethel Hulme

Job Title: CHAPs

Joined: 2020

Ethel is just one of many of our hardworking, committed CHAPs dedicated to delivering person-centred care to our wonderful residents.


Geoff

Geoff O'Keefe

Job Title: Care Assistant

Joined: 2023

Geoff is just one of many of our hardworking, committed care assistants dedicated to delivering person-centred care to our wonderful residents.


Jack

Jack Weeks

Job Title: Team Leader

Joined: 2022

Jack is just one of many of our hardworking, committed team leaders dedicated to delivering person-centred care to our wonderful residents.


Amy

Amy Mather

Job Title: Activity Co-Ordinator

Joined: 2022

Amy is part of our amazing activity team, ensuring our residents enjoy a variety of fulfilling, holistic activities each day of the week. Drop her an email for more activity information.


Angela

Angela Potter

Job Title: Domestic Assistant

Joined: 2022

Angela re-joined the St Oswalds family back in March 2022, and works tirelessly to ensure our Home is spic and span!


Ria

Ria Percival

Job Title: Home Manager

Joined: 2022

Ria re-joined the St Oswalds family in February 2022. Ria has many years experience as a Home Manager and has worked at all levels within the care home sector.


Ruby

Ruby Swift

Job Title: Activity Co Ordinator

Joined: 2024

Ruby joined the St Oswalds team in 2024 and has hit the ground running. She is a hit with our residents and colleagues!


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Julie Pook

Job Title: Head Housekeeper

Joined: 2016

Julie is the head housekeeper and she and the team work tirelessly to ensure our home is clean and tidy.


Frequently Asked Questions about St Oswald's House

What types of Care is St Oswald's House registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Oswald's House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Oswald's House have?

There are 42 Single Rooms.

What are the Facilities & Services at St Oswald's House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Oswald's House to the centre of Warrington?

3.0 mile(s) as the crow flies, distance by road may be significantly further.