St Oswald's House

12 Golborne Road, Winwick, Warrington WA2 8SZ
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9.9 69 Reviews
  • St Oswald's House, Warrington
With a recent CQC rating of good (February, 2021), St Oswald’s House provides care for up to 42 residents. The service is able to provide support for residential care, nursing care, palliative care, cancer care, visual, speech and hearing impairments and Parkinson’s disease.

There is on-site parking available for visitors, and the home is situated close to public transport, making it easy to access for visitors and for residents to get out and about in the local area.

Each room is well-presented, and residents are welcome to bring their own furniture to help them feel at home. Rooms also come with a phone point and a telephone point, and internet access is available. Residents are provided with nutritional meals as well as treats throughout the day, including a glass of wine served with dinner. There is also access to a beautiful garden, where residents are welcome to relax and potter around.

Whether looking for palliative, convalescent or respite care, the experienced and professional team devise a care plan completely individualised for each resident, ensuring that they always provide the most appropriate care and encourage residents to enjoy each day.

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Care Provided by St Oswald's House

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Maria Percival (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for St Oswald's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Nursing Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Nursing Care from £1,200

  • Our room rates commence at £1200.00 per week and vary on size, en-suite facilities, view.
  • (these prices are only a guideline, please contact St Oswald's House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting


  • Parking

  • Onsite parking available


St Oswald's House Reviews (69)

Total of 69, showing 61-69
9.9

St Oswald's House has a Review Score of 9.9 (9.882) out of 10, based on 12 reviews in the last 2 years. Over all time St Oswald's House has 69 reviews.

Overall Experience

  • 58
  • 9
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Date Published

69
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5
12
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Review from Denise D (Daughter-in-law of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum in law has lived here two weeks but settled down very quickly. She says the staff are very kind and caring. She is much less anxious now and looks well cared for. We looked at several homes but St Oswald's is the most welcoming and more homely than the others. I would highly recommend this home.

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Review from Gaynor (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been a carer for 20 years I have seen some terrible situations and treatment of vulnerable people. St Oswald's is a fantastic place. Each member of staff we encountered was polite, professional, respectful, extremely competent and took the time to get to know Dad. Not only that, they took the
time with his family too. Dad was not a good patient and was at times extremely grumpy and yet the staff learned very quickly how to deal with him and took his grumpiness in their stride.


From the reception staff to cleaners, to chef and kitchen staff. Nurses, or care support staff, we were made to feel welcome, and cared for as well. It’s the little things that count. All the staff make a huge difference. Usually, it’s a very small amount of staff in any role that go that extra yard. I would have no qualms recommending St Oswald's to anyone.. and wouldn’t hesitate to go in there myself when the time comes. All of my family are truly grateful to all staff involved with Dad in any way.


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Review from Brenda H (Daughter of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always disagreed with nursing homes but no alternative but to place mum here. The lead nurse/manager reassured me 100%. I can't begin to explain how everyone has been I could write for ages. Mum was treated like a queen the carers were amazing with all her needs. The nurses, laundry girls, cleaners,
everyone welcomed mum and me from day one. Sadly 6 weeks ago mum was on end of life and sadly passed away on 15 August. Too many names to mention but the dignity for mum and me was amazing. They let me become my mums daughter in her last few months and that is priceless. This home and staff should be recognised.

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Review from Eve (Niece of Resident) published on 22 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at St. Oswald's for 2 months. The care she has received since the day she went in, has been excellent. The attention to every detail is superb. I cannot praise each and every member of staff enough, for the care, kindness and support that my aunt has received. Nothing is
too much trouble for any of them. The food is excellent and plentiful. The rooms and communal rooms are extremely clean and very cosy. There are regular activities, and residents can join in if they want to.


The home has a lovely warm, homely feel to it. Residents are encouraged to make their rooms their own and have them exactly as they want.


Refreshments and cakes are available for visitors, who are made to feel very welcome and are encouraged to come and go whenever they want. Staff are always on hand to support families as well and are always prepared to answer any queries or questions.


I would highly recommend St Oswald's House Care Home.


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Review from Thomas Allan J (Son of Resident) published on 2 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother previously lived in very sheltered accommodation and moved into St. Oswald's after spending Christmas through to end of January in hospital when, due to lack of sufficient staff to attend to her care, she deteriorated from needing morning and evening support by visiting care workers and meals
provided to being unable to get out of bed, stand, hold her head up, eat or communicate.
The exemplary care provided by St. Oswalds's staff in 3 months, has restored my mother's ability to get out of bed, stand, walk and eat with reasonable support from care workers who provide her with the care and support she needs regardless of the time or day that she needs care or help.

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Review from Betty F (Resident) assisted by family/friend published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt very safe and secure at 'St Oswald's House'. the staff are always there to assist you and help with any problems. The food is excellent and there is a good choice. I wouldn't have to think twice about coming again!

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Review from Glenys R (Daughter of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to decide to put my mum into St Oswald's on March 13th 2016 as her health had deteriorated. I had always looked after mum myself, it made me very sad to have to make this decision. The staff at St Oswald's were wonderful to mum and the family although mums stay was short as she passed away on
20th April. Mum had always loved her garden, we were so lucky to get a room south facing with french sliding glass doors with wonderful outlook of the garden.

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Review from L-A B (Daughter-in-law of Resident) published on 20 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to St Oswald's in late August, prior to that, she has been in hospital for several months. St Oswald's have made a massive difference. My mother-in-law is very well cared for and that reassures her son and I.
The level of care is exemplary, and given with compassion. For us,
we can live our lives and work without the stress we had when my mother-in-law was in hospital. We have come to know the staff well. You have a wonderful team at St Oswald's, please treasure and appreciate them. They are irreplaceable.

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Review from Trevor A (Son of Resident) published on 15 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall standard of care and hygiene is very good and accommodation is very pleasant. Varied activities from Bingo to visiting entertainers is organised on a regular basis and always enjoyed by residents. When a resident is totally immobile, waiting for attention can be frustrating though understand
one to one care is not always possible. Since catering has been outsourced the quality and presentation of meals has fallen. The newly appointed Care Home manager, I am sure will take action to remedy this situation.

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for St Oswald's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for St Oswald's House is calculated as follows: ( (128 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Oswald's House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (11)

Kiernan

Kiernan Toppon

Job Title: Chef Manager

Joined: 2017

Kiernan has been with the St Oswalds family since 2017 and ensures our residents are well-catered for 24 hours a day.


Jordenne

Jordenne Armstrong

Job Title: Care Coordinator

Joined: 2022

Jordenne re-joined the St Oswalds family in March 2022 and oversees all aspects of Admin & Marketing for the Home.


Laura

Laura Pang

Job Title: Administrator

Joined: 2013

Laura has been a part of the St Oswalds family since 2013 and has worked hard to become our amazing Home Administrator. Drop Laura a line if you would like further information about any of our services.


Ethel

Ethel Hulme

Job Title: CHAPs

Joined: 2020

Ethel is just one of many of our hardworking, committed CHAPs dedicated to delivering person-centred care to our wonderful residents.


Geoff

Geoff O'Keefe

Job Title: Care Assistant

Joined: 2023

Geoff is just one of many of our hardworking, committed care assistants dedicated to delivering person-centred care to our wonderful residents.


Jack

Jack Weeks

Job Title: Team Leader

Joined: 2022

Jack is just one of many of our hardworking, committed team leaders dedicated to delivering person-centred care to our wonderful residents.


Amy

Amy Mather

Job Title: Activity Co-Ordinator

Joined: 2022

Amy is part of our amazing activity team, ensuring our residents enjoy a variety of fulfilling, holistic activities each day of the week. Drop her an email for more activity information.


Angela

Angela Potter

Job Title: Domestic Assistant

Joined: 2022

Angela re-joined the St Oswalds family back in March 2022, and works tirelessly to ensure our Home is spic and span!


Ria

Ria Percival

Job Title: Home Manager

Joined: 2022

Ria re-joined the St Oswalds family in February 2022. Ria has many years experience as a Home Manager and has worked at all levels within the care home sector.


Ruby

Ruby Swift

Job Title: Activity Co Ordinator

Joined: 2024

Ruby joined the St Oswalds team in 2024 and has hit the ground running. She is a hit with our residents and colleagues!


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Julie Pook

Job Title: Head Housekeeper

Joined: 2016

Julie is the head housekeeper and she and the team work tirelessly to ensure our home is clean and tidy.