Protected meal times only.
Free on-site parking.
Three Bridges Nursing Home has a Review Score of 9.9 (9.904) out of 10, based on 11 reviews in the last 2 years. Over all time Three Bridges Nursing Home has 50 reviews.
Review from Shirley M (Daughter of Resident) published on 13 April 2018
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Reply from Val Marston, Home Manager at Three Bridges Nursing Home
Many thanks for taking the time to leave a review for Three Bridges. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that the staff provided care and compassion during your greatest time of need. We very much enjoyed getting to know your mother whilst she was with us and we would like to once again offer our sincere condolences to you all.
Kind regards Home Manager
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Review from Diane R (Daughter of Resident) published on 15 March 2018
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Review from I S (Daughter of Resident) published on 28 February 2018
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Reply from Val Marston, Home Manager at Three Bridges Nursing Home
Many thanks for taking the time to leave a review for Three Bridges, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents so I am pleased to hear that you are happy with the way your mother is looked after. I am also pleased to hear that you have seen big improvements in the home over the last few months following the increase in permanent staff.
Kind regards Val Marston, Home Manager
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Review from Mike B (Son of Resident) published on 25 January 2018
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The food was always plentiful and warm including endless Tea and Sandwiches to our family in the final days. If I am honest, the actual home is a little worn around the edges (nothing that a coat of paint would not fix), but the Home is immediately warm, welcoming and spotless with great staff which is by far the most important issue
We could not have wished for a better Care Home; you do an incredible job, thank you for your sincere compassion and friendliness
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Review from L W (Niece of Resident) published on 24 October 2017
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Reply from Val Marston, Home Manager at Three Bridges Nursing Home
Many thanks for taking the time to write a positive review for Three Bridges Nursing Home, all feedback is much appreciated and I will be sure to pass your comments onto the team, they will be very pleased.
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Review from Michelle D (Granddaughter of Resident) published on 24 October 2017
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Reply from Val Marston, Home Manager at Three Bridges Nursing Home
Many thanks for taking the time to write a review for our home, Three Bridges. We are always pleased to receive positive feedback and I will certainly share your comments with the team. We aim to provide the best possible care for our residents and try to make the home a happy place for them and their families to be.
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Review from L S (Niece of Resident) published on 24 October 2017
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We would like to thank the assistant manager for everything she did for my aunt and our family.
Reply from Val Marston, Home Manager at Three Bridges Nursing Home
Many thanks for taking the time to write a positive review for Three Bridges Nursing Home, all feedback is greatly appreciated and I will certainly pass your comments onto the team. We strive to provide the best care possible and have each resident's person-centred care at the heart of what we do.
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Review from Barrie P (Relative of Resident) published on 15 February 2016
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Reply from Valerie Marston, Home Manager at Three Bridges Nursing Home
Thank you for taking the time to leave this review, we really do appreciate the feedback we get. We strive to provide the highest possible level of care to our residents and support their families as much as possible and we are pleased this has been your experience.
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Review from Ruth W (Sister of Resident) published on 15 February 2016
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Reply from Valerie Marston, Home Manager at Three Bridges Nursing Home
Thank you for taking the time to write a review for us, we really do value the feedback we receive about our home. Our team of staff are compassionate and understanding, aiming to create an environment for our residents where they can feel relaxed and at ease. We are pleased to hear your brother has settled in and feels comfortable at Three Bridges.
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Review from H P (Daughter of Resident) published on 15 February 2016
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Reply from Valerie Marston, Home Manager at Three Bridges Nursing Home
Thank you for taking the time to leave us a review, we really do value the feedback we receive about our home. Our team of staff aim to interact with and involve our residents in activities as much as possible and it is lovely to hear that your nan helps out with the gardening. We will take on board the comments you have made about the maintenance of the garden and hope to continue to improve it.
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The Review Score of 9.9 (9.904) out of 10 for Three Bridges Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.904 for Three Bridges Nursing Home is calculated as follows: ( (115 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 125 Ratings = 4.904
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Three Bridges Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Dec 2019
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Job Title: Home Manager
Joined: 2024
Hi, my name is Carol and I'm the Home Manager for Three Bridges Nursing Home in Warrington. I started my nursing career in the late 80s and have wide and varied experience as an RGN. I have previously managed nursing homes and recently joined Orchard Care Homes as the Registered manager of Three Bridges in 2024. I am a holistic, hands-on, person-centred practitioner with an emphasis on well-being in the workplace. I am approachable and transparent with an open door policy and believe a valued and appreciated team give the best care.