St Mary's Continuing Care

Penny Lane, Collins Green, Burtonwood, Warrington WA5 4DS
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9.9 70 Reviews
  • St Mary's Continuing Care, Warrington
St Mary’s Continuing Care is a purpose built Care Centre set in the semi-rural area of Burtonwood, near to the towns of Warrington and St Helens and close to local amenities.

St Mary’s has sixty-three beds in four separate units and specialises in catering for individuals suffering from Dementia, Continuing Care Mental Health, Acquired Brain Injury and Adult Complex Needs.

All rooms are single occupancy, en-suite and the aim of the Centre is to provide personalised care seeking to optimise service users' quality of life and, where possible, to support recovery and rehabilitation. St Mary’s promotes service users’ empowerment throughout the Centre by agreeing individual care plans and outcomes and ensuring a high level of involvement in determining and evaluating activities.

The Centre provides twenty-four hour nursing and care staffing as well as in house hotel services, activity staff and administration with the aim of making the service user's stay as pleasant as possible. This is complemented by a multidisciplinary team of other professionals including Psychiatrists, Psychologists, Physiotherapists, Chiropodists, Opticians and G.P.s.

Care Provided by St Mary's Continuing Care

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Korsakoff Syndrome
  • Schizophrenia
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Deborah Wareing (Manager)
  • Admission Criteria
    • Please ring, fax, email requests
    • Ages 18+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for St Mary's Continuing Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care £900 – £2,057
  • Variable, dependent upon needs. £25 per week top up fees apply, please enquire for current rates and bed vacancies


  • (these prices are only a guideline, please contact St Mary's Continuing Care to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Free on-site Parking in designated bays


St Mary's Continuing Care Reviews (70)

Total of 70, showing 1-20
9.9

St Mary's Continuing Care has a Review Score of 9.9 (9.911) out of 10, based on 30 reviews in the last 2 years. Over all time St Mary's Continuing Care has 70 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My brother was placed at St Mary's 1.5 years ago, he has a severe brain injury at the age of 44. I can't compliment the team at St Mary's enough, they are so dedicated to their residents and go above and beyond for them. They are also super supportive to the families who are trying to navigate a difficult
situation to support their loves ones. The manager of Stephenson ward is so fantastic, sharing a wealth of knowledge and going the extra mile for my brother everyday.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review. Your words are heartwarming and i will be sure to share the kind words with Margaret and her team - Registered Manager


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Overall Experience  Overall Experience 5.0 out of 5

My sister went into St Mary's at the end of December on the Fern unit. She has settled extremely well. All the carers go above and beyond for all their residents in their care. I feel so lucky my sister got a place here. Always a friendly welcome each visit. The home is clean and well-maintained. The
staff are all approachable and always keep me informed of how my sister is doing.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you for your kind words, I will share this with the team. I am so pleased that you and your sister are happy.


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Overall Experience  Overall Experience 5.0 out of 5

My Nan recently gained a place at St Mary's. The staff and level of care is truly amazing, I never dreamt that Nan would settle so well, and am so grateful to all who have helped. The food is fantastic and the wing is spotlessly clean. Thank you St Mary's for your help at a difficult time for our family.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you, what a fantastic review. This will be shared with the staff team, we're glad your Nan has settled in so quickly.


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Overall Experience  Overall Experience 5.0 out of 5

My husband who has complex needs settled in very quickly at St Mary's which was a comfort to all concerned. From day one the care he receives has been excellent with all staff being very upbeat, pleasant and very friendly with nothing too much trouble, going out of their way to ensure he is safe and
comfortable and the family are also looked after when visiting. The catering is excellent, home-cooked food, with choices available if required. The cleaning staff do an excellent job keeping everywhere spotlessly clean. I would wholeheartedly recommend St Mary's.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review. I will pass this on to the team. It is heartwarming to know that your husband is being looked after in the manner we should expect.


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Overall Experience  Overall Experience 5.0 out of 5

My nanna went into hospital on Thursday last week and while we were there a carer sat with her all day. She had a really lovely caring approach and I was really grateful to have her there. She is obviously very passionate and caring in her role and we wanted to say thank you.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for this, I will ensure I share this positive information with the unit and that individual. I am so pleased that this has been your experience.


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Overall Experience  Overall Experience 5.0 out of 5

Care is of an excellent standard.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you what an excellent review. Our Rose Unit has had some fantastic reviews lately, which reflects on what a great team we have. This will also be shared with staff. Excellent!


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Overall Experience  Overall Experience 5.0 out of 5

My expereince as the brother and deputy for my sister, who is a resident at St Mary's, has been excellent. I find the staff very friendly and efficient, yet informal. She settled in very quickly, which put me at ease. Since then, for the past two years, she has enjoyed St Mary's and has become "part
of the team".

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your review. I will pass this on to the team. I am pleased that you are all having a good experience and the care you should expect.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has just become a resident at St Mary's after 14 weeks in hospital. She is 90 with dementia so I was extremely anxious for her to go into nursing care. The staff at St Mary's have gone above and beyond to alleviate my worries as the patience, care and kindness they have shown to Mum are second
to none. Mum is in the Forshaw Unit, it is spotlessly clean and always has a lovely atmosphere when I visit. I would recommend it to anyone if they are looking for the most caring place for their loved ones.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review - I will share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident for 4 years. The standard of care is excellent the staff treat her as if she was one of their own family. Her room is very spacious and always clean.
I can't imagine my mother anywhere else. Many thanks to all staff on the Rose Unit. Go above and beyond.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you so much for your review. We will share this with all of the staff.


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Overall Experience  Overall Experience 4.0 out of 5

What can I say St Mary's Care Home and all of the staff have gone over and above for my brother. The line of communication is great and I find the staff on Rose Unit really know my brother and are willing to go that extra mile. I have no concerns at all and they certainly deserve the credit.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you Kathryn, the staff are a great team and know the residents really well. I will share your review with the team. Many Thanks.


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Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been really looked after very well since coming to the home. They take her out regularly and has a good social life. All of the care staff are really good at their jobs and we can't praise them enough. We visit once a week and are always made welcome.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much Kenneth for your review, I am pleased that the care your relative is receiving is good and in particular her social life. That's great to hear and I am sure this also puts your mind at rest as a family to know she is settled and happy.


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Overall Experience  Overall Experience 5.0 out of 5

My mum went into St Mary's Care Centre on the 26th of February and I can only say the care she has received on the Forshaw unit has been 100%. The nurses and the carers have looked after my mum with compassion and dignity which has made me so happy, knowing she is in a safe environment, nothing has
been a problem for them even when my mum became more seriously ill. When visiting Mum I've seen the compassion the carers have towards all the residents on the unit.
It was a pleasure to see my mum happy and settled, and knowing she was well looked after and safe helped me relax.
Also, I was kept up to date with her progress and development within the activities.
I never thought my mum would settle in a care centre as she wasn't happy to be away from her home, but she was happy.
So a massive thank you to all the staff at St Mary's Care Centre.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your review Fiona, I am pleased that your mum was cared for in the way that we would expect. I will share this with the team also.


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Overall Experience  Overall Experience 5.0 out of 5

I have worked in health care for 33 years.
Started in elderly care in private nursing homes as an HCA in the 1990s.
Currently working in the N.H.S. for 25 years, in different roles but understand/know the difference between a good/OK care home.
St Mary's doesn't smell when you arrive, (other than
home-cooked food), safeguarding is excellent, rooms are spotlessly clean and staff know their residents.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review - these mean a lot to us and the staff. I am pleased that your relative is being looked after in the way you would expect.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at St Mary's Forshaw unit since November 2023. Dad's health condition has deteriorated but the care, kindness and love the staff show to my dad and the other residents is absolutely remarkable. They genuinely care about all of the residents, they treat all of the residents as
individuals and I am so thankful to everyone at St Mary's for taking such good care of my dad and doing such a wonderful job, wonderful teamwork, wonderful staff thank you from the bottom of my heart.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your review. I will share this with the unit. I am pleased your Dad is receiving the care we would expect and this in turn will lower any anxiety that comes in such a situation where your relative is supported in a care setting.


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Overall Experience  Overall Experience 5.0 out of 5

My husband is in this care home with Alzheimer's. He seems to have settled in very well and loves the attention he gets from the staff. He loves the food, especially the cakes. The staff are very friendly and easy to talk to. Overall, I don't think I or the family could have done better. Thank you St
Mary's.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review. I am pleased that you are happy with the care your husband receives, and this, in turn, will help you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

My dad moved into St Mary's Continuing Care in February 2024. The place is so welcoming we instantly felt at home and part of the St Mary's family. The staff are absolutely amazing in the way they deal with my dad and the other residents. They always have time to chat and they always have a smile on
their faces. They absolutely love what they do.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind response, I am so pleased that you are having such a good experience along with your Dad. This is how care should be.


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Overall Experience  Overall Experience 5.0 out of 5

St Mary's is a friendly, clean, loving care home where my dad resided for fifteen years. The care and support he got from all the staff was exceptional. They looked after him with dignity and respect until he sadly passed this year. They helped me tremendously to arrange his funeral and I could never
thank them enough. I would recommend St Mary's to anyone who has a loved one who needs specialist care.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you Steven, he was an absolute treasure and will be missed immensely. He had a wonderful send off - just as he deserved. Lovely


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Overall Experience  Overall Experience 5.0 out of 5

Mum has recently moved to St Mary's from a residential home. Couldn't be more happier. Excellent care from all staff and a great atmosphere around the home. Very clean, and the food looks lovely. Nothing is too much trouble. Mum always looks clean and tidy and is very happy. Staff always take time to
tell me what Mum has been doing and are always available for any questions. I wouldn't hesitate to recommend St Mary's, from the moment we viewed it until now, everyone has gone the extra mile.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for such a lovely review. I will pass this information on to the unit staff. It is always useful for them to have feedback, and yes, I agree, they are a wonderful and caring team.


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Overall Experience  Overall Experience 5.0 out of 5

Brilliant place and great staff that look after the residents very well. Can't fault the way the residents are cared for. Would recommend this home to anyone who is looking for somewhere for dementia care.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you, this is an excellent review for us. We will share this with the staff team. We are very pleased that you are happy with the care received


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Overall Experience  Overall Experience 5.0 out of 5

I feel all staff relate to the people they care for with compassion and good humour. They have accommodated my sister's requirement as a vegetarian. The activities provided are a lifeline for my sister who loves music and other creative activities. The staff deal with any queries professionally and
in a timely way. At St Mary's you witness all that is good in human nature.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your review - I will share this with the staff.


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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for St Mary's Continuing Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for St Mary's Continuing Care is calculated as follows: ( (320 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 350 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mary's Continuing Care is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (6)

Debbie

Debbie Wareing

Job Title: Home Manager

Joined: 2005

From the age of 15 Deborah (Debbie) knew she wanted to be a Nurse when her own Mum became Mentally ill and required admission to a mental health hospital. Despite her age, she became very aware on visiting her Mum that the care in the hospital was not person centred or caring.
At the age of 18 she applied to Hollins Park Mental Health Hospital to undertake her Mental Health Nurse Training and was accepted. She was one of the youngest ever to have been accepted. Following qualifying she worked in Liverpool for many years as a Staff Nurse in a home for residents who are mentally ill and can be a risk to others, for example those on a Home Office Section for Life for a serious offence. She eventually became a Manager in the same home and had other homes to support and guide.
Eventually as her young family grew, she stepped away from management and worked nights as a Nurse at St Marys Care Centre, later becoming the Lead Nurse. As her children became older, she applied to be the Deputy Manager and then the Manager at St Marys Care Centre. Deborah has been the Manager at St Marys Care Centre since 2014. During this time the home has recruited an Art Therapist and a Music Therapist to compliment the homes Multi-Disciplinary Team.


Outside of work, Debbie lives in Warrington, has three sons and has been married for 30 years. She loves nothing more than spending time with her family, family holidays, walking and following Manchester City football team.


Registered Manager
RMN


Paula

Paula Hughes

Job Title: Deputy Manager

Joined: 2015

Paula wanted to be a Nurse as a young girl. She regularly visited an elderly lady in Peasley Cross Hospital with her daughter, a neighbour of hers.
Paula began her training at 19 years of age in Warrington General hospital, qualifying in 1987, working with the elderly until she went to work at St Helens Hospital which was closer to home.
At St Helens Hospital Paula worked days on medical, rheumatology and later the stroke rehabilitation unit.
She also worked at Whiston Hospital on ENT and general medicine.
Following this she began a family and had 2 boys, she continued to work on night duty for a further seven years before leaving to work in the private sector.
Paula worked in Care Homes in both general and EMI as a Nurse and Deputy Manager. She relocated for 5 years with her family to Bognor Regis where she worked as a Deputy Manager, returning to St Helens in 2015 where she joined the team at St Marys Care Centre as Lead Nurse on Forshaw Unit. For the past two and a half years she is now enjoying her role as Deputy Manager.
In her spare time she enjoys spending time with her grandchildren, cooking travelling and gardening.


Nicky

Nicky Cunningham

Job Title: Administrator

Joined: 2012

After leaving school in 1995 Nicky worked as a Travel Consultant for an independent travel agency, later becoming the Store Manager – she worked in the travel industry for over 16 years. She had a Son in 2007 and a Daughter in 2008 and with the introduction of the internet putting the travel industry in decline and having a young family she wanted to look for a different line of work on a part time basis.
A local Care recruiting event took place and she picked up an application form and applied for a role doing Administration & Reception for a Retirement Housing Complex for over 55’s, she worked here from 2009 to 2012.
Nicky joined St Mary's Care Centre in 2012, initially joining on the ‘Bank’ working part time on Reception and eventually becoming the Home Administrator in 2016 which is the role she presently works in.
As a child Nicky enjoyed sports and used to play Rounders for St Helens first team and Boxing for St Helens UGB.
Nicky lives in St Helens and in her spare time, she loves to watch her son play football and socialise with friends and family. She also has a keen interest in anything paranormal!


Management L5


Margaret

Margaret Hazeldine

Job Title: Lead Nurse ABI

Joined: 2021

I have now been practicing as a learning disability nurse for a number of years and my enthusiasm and passion for the job has not wavered.
My working career prior to nursing spans 25 years working in a variety of roles with children of all ages and abilities. From private nurseries, mainstream schools both here in the UK and military schools overseas, to a season as a Pontins Blue Coat!


I have recently gone back to doing what I am best at which I believe is being a nurse. I recently began a lead role in a nursing home in Burtonwood, Warrington. Running a small Acquired Brain Injury unit. Lots to do but a challenge I am up to doing. My vast knowledge base and transferable skill set will stand me in good stead am sure.


Previous roles include deputy manager and the manager but not for me! At a home in Preston. A challenge as the service was in transition. Service was for some very elderly, vulnerable individuals. With complex health needs. During my time there I was instrumental in making great headway and steering the service through some difficult times, and it has now just received a Good rating from CQC. Proud to have been part of its success.


I have a keen interest in keeping up to date with relevant news and issues within learning disability nursing, primarily through social media. I am part of an award-winning team. The primary role of the site is to offer guidance and advice from various sources to both qualified and student nurses. This is achieved via blogs, podcasts and film interviews and various other modes of media.
Education
•   
Edge Hill University
Bachelor of Science (BS)
2006 - 2009
•   University of Chester
University of Chester
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2016 - 2016


Jennie

Jennie Binks

Job Title: Nursing Assistant/Night Staff Co-Ordinator

Joined: 2008

Jennie has worked within the care industry for over 29 years, before working at St Mary's she worked in the community care setting for 15 years.

During Jennie’s time with us she has completed the following qualifications
•   Various NVQs
•   Apprenticeship in Team Leading
•   Moving and handling trainer amongst other training Jennie delivers


In 2017 Jennie attended Edge Hill University where she competed Principles of Care, Health Promotion and Fundamental Communication Skills
Jennie’s role at St. Mary’s includes the management and rotas and coordination. The delivery of training alongside delivering direct care to our clients.

Jennie is committed to delivering high-quality person-centred care to our service users, alongside creating an environment where staff have the knowledge and skills to care for your loved ones.


Debbie

Debbie Stokes

Job Title: Receptionist

Joined: 2012

Since leaving school Debbie attended St Helens College and trained as a Beauty Therapist whilst doing retail work but after completing her course and having a relative with dementia, she decided to explore working in care homes.
She has worked in the care sector for 20 years, initially working as a domestic in a previous care home. She joined St Mary's Care Centre in 2012 as a Domestic Assistant then in 2016 decided to take on the role as Receptionist where she had the opportunity to do inhouse training to gain further qualifications in Customer Services and Administration.
Outside of work Debbie enjoys family days out with her partner and 12-year-old daughter, country walks with the dog and theatre visits with friends and family.


Frequently Asked Questions about St Mary's Continuing Care

What types of Care is St Mary's Continuing Care registered for?

Older Person Care, Dementia, Mental Health Condition, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Mary's Continuing Care provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Mary's Continuing Care have?

There are 63 Single Rooms.

What are the Facilities & Services at St Mary's Continuing Care?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Mary's Continuing Care to the centre of Warrington?

4.8 mile(s) as the crow flies, distance by road may be significantly further.