St Mary's Continuing Care

Penny Lane, Collins Green, Burtonwood, Warrington WA5 4DS
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9.9 70 Reviews
St Mary’s Continuing Care is a purpose built Care Centre set in the semi-rural area of Burtonwood, near to the towns of Warrington and St Helens and close to local amenities.

St Mary’s has sixty-three beds in four separate units and specialises in catering for individuals suffering from Dementia, Continuing Care Mental Health, Acquired Brain Injury and Adult Complex Needs.

All rooms are single occupancy, en-suite and the aim of the Centre is to provide personalised care seeking to optimise service users' quality of life and, where possible, to support recovery and rehabilitation. St Mary’s promotes service users’ empowerment throughout the Centre by agreeing individual care plans and outcomes and ensuring a high level of involvement in determining and evaluating activities.

The Centre provides twenty-four hour nursing and care staffing as well as in house hotel services, activity staff and administration with the aim of making the service user's stay as pleasant as possible. This is complemented by a multidisciplinary team of other professionals including Psychiatrists, Psychologists, Physiotherapists, Chiropodists, Opticians and G.P.s.
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Care Provided by St Mary's Continuing Care

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Other Care Provided
  • Head/Brain Injury
  • Nursing Care
  • Palliative Care

Good to Know

  • Person in charge
  • Deborah Wareing (Manager)
  • Admission Criteria
    • Please ring, fax, email requests
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for St Mary's Continuing Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care £900 – £2,057

  • Variable, dependent upon needs. £25 per week top up fees apply, please enquire for current rates and bed vacancies
  • (these prices are only a guideline, please contact St Mary's Continuing Care to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free on-site Parking in designated bays


St Mary's Continuing Care Reviews (70)

Total of 70, showing 21-40
9.9

St Mary's Continuing Care has a Review Score of 9.9 (9.912) out of 10, based on 31 reviews in the last 2 years. Over all time St Mary's Continuing Care has 70 reviews.

Overall Experience

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Date Published

70
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Review from D H (Sister of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel all staff relate to the people they care for with compassion and good humour. They have accommodated my sister's requirement as a vegetarian. The activities provided are a lifeline for my sister who loves music and other creative activities. The staff deal with any queries professionally and
in a timely way. At St Mary's you witness all that is good in human nature.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your review - I will share this with the staff.


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Review from M P (Nephew of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place to visit, staff very friendly and kind, place is spotless and warm. My uncle is very well looked after and is settled and very happy here.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you for your kind review - I will share with the team.


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Review from S P (Brother of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I come to visit my brother the staff are always polite and welcoming. St Mary's is always clean and tidy and rooms are spotless.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review - I will share with the team.


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Review from Susan C (Brother of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been at St Mary's for a number of years. The staff are always helpful and considerate. I particularly would like to mention the cleaning staff on my brothers ward - fern unit. They are very understanding of my brother's personality, he often does not like people coming into his room,
which makes their job hard. They often go out of there way to try to clean his room when I take him out so not to bother him. I feel these staff members often get overlooked as they are not nursing staff - but their role is very important. I would like to thank them.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review - I will share this with the unit.


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Review from Jan N (Daughter of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursing home is excellent and would definitely recommend. The staff are exemplary with residents and family. Always very helpful with any questions we had. Staff are an absolute credit to this care home.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you Jan for a wonderful review, this will be shared with our staff team!


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Review from B B (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum was only in St Mary's for about six months, the care she received was excellent from the staff. They treated her with respect and, although she was challenging, they did their very best to make her time there comfortable and safe. The staff are so caring and nothing is too much trouble
for them. Thank you to all of you.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review, I will pass this to the unit. We will miss her for sure. Take care, Registered Manager.


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Review from Lorraine H (Daughter of Resident) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise St Mary's enough. My mum was so happy here and so loved. The staff go above and beyond and the residents are treated with such love and respect. The whole place has a really welcoming atmosphere and everybody is made really welcome when visiting. My mum recently passed away and we wouldn’t
have coped without the help and support of these amazing people. We couldn’t have wished for a better place for Mum to spend the last months of her life. We will always remember you all with such love. Thank you all so much.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you so much, what a wonderful review. We will share this with our staff team.


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Review from D S (Son-in-law of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother-in-law receives here is second to none. No matter how she is on any day they do not judge her.
All the residents have a smile on their faces.
Cannot recommend this place too much.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your review. I am pleased that this has been your and your relative's experience and I will share this with the unit.


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Review from Karen S (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise St Mary's enough. Every member of staff is 100% committed to their role. The care the residents receive is over and above. My Mum passed away on July 28th 2023 and the care and compassion myself and my family received was amazing. Thank you for making my Mum's time at St Mary's the most
loving and caring time. You have all been absolutely wonderful. Forshaw unit is where my Mum was and it is like a family there. Thank you all so much.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you so much Karen for a fantastic review. Your Mum will always be remembered, Forshaw Unit deserve the praise and your message will be passed on to the team. It's great to know your Mum received the care she so rightly deserved as do all our service users here.


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Review from Melvyn P (Father of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall opinion of St Mary's is excellent, particularly on my Stephenson Wing, of which my daughter is a patient.
The staff are homely, tolerant towards everyone and very friendly.
Patients are made to feel at home, loved and wanted.
Food is to everyone's satisfaction.
Activities are essential
and enjoyable.
Management is experienced and also very pleasant - 10/10.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you for a wonderful review; it's always good when the service user and their family are happy, and this is how we know our team is doing a fantastic job!


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Review from Linda F (Daughter of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spent many months seeking a suitable home as Mum was moving from residential care to nursing care.
This home has the most amazing staff, so caring and patient. The carers are just amazing and work together so well.
Rooms are bright and are kept spotless - credit to the on-site cleaning lady, who is
also so friendly with the residents.
If you are seeking nursing care, don’t waste time looking any further - come and see St Mary’s; you will have a friendly welcome all around.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you, Linda, for such a positive review. I will ensure this is shared with the unit; this boosts morale and allows us to see what we do well and how we can improve - they are important to us. I am pleased that you have finally found a home where you feel you support your mum in the manner she should.


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Review from Paula D (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend it to families in the same situation as ourselves. Listening to other people talking about their experiences from elsewhere, we definitely got the best care possible for our family members. The staff are a credit to the home, who have done nothing but the best, and we were made
to feel like family and not just someone visiting. They constantly talked about us as a family to ensure memories were never forgotten. Even though a purred diet was needed, it was still presented to look like a normal meal, which didn’t make it feel as though he was singled out. All we can say is very, very highly recommended, and thanks to all the staff, past and present, for everything they did for not just the resident but us as a family too.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you so much for a 5-star review, so glad you were happy with the staff and care provided, this will be shared with the team as it is such a positive for us!


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Review from G M (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with Mum's care.
Staff are friendly/caring, and I feel very fortunate that she is there.
Thank you.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review. I am pleased that you are both having a good experience, one which we should expect.


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Review from J S (Friend of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Mary's is a wonderful care home with amazing staff that value and care about the residents in their home.
The staff go above and beyond to ensure the happiness of all residents.
The manager creates a calm and happy environment and ensures there is plenty for the residents to do with art therapy,
music therapy and an activity organiser.
My friend has also been out to the donkey sanctuary and loved it.
The care home is a very clean space and very welcoming for both residents and relatives.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for the kind comments; it is nice to know that you feel you and your relative have had a nice experience of care. It is also great to know that music therapy has been successful and enjoyed by a service user.


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Review from Jonathan O (Son-in-law of Resident) published on 12 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law, who previously lived in another care home, which we felt as a family wasn't meeting her needs, was reviewed and excepted by a nurse in the Forshaw unit. We, as a family, were happy and weren't disappointed. In a short amount of time, we noticed a huge difference in not only her appearance,
but also her general mood was lifted, and she was smiling and laughing again. Her needs were met, and we, as a family, were listened to.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you for your review; it was good to see a noticeable improvement and that the family were happy with this.


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Review from Robert H (Husband of Resident) published on 12 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service. Very caring staff. Would recommend St Mary's care home to anyone looking for a friendly, safe place for loved ones.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Much appreciated review, we will share with the staff team. Thank you!


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Review from J P (Husband of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has needed specialist care for her complex needs. She was in another care centre previously, and it was awful for her and me. We have now found a caring and compassionate team that really looks after my wife as a person. They took some time to get to know her, and they encouraged me to support
this. She is now happy, and in turn, so am I. I can visit whenever I want, and feel it’s a safe, clean environment.
Thank you all.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you for your kind review, as always, we will share it with the staff team.


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Review from K J (Son of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have been excellent (always ready to help) during what has been a difficult time (pandemic).

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you for an honest review, we will share this with staff too.


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Review from Linda M (Wife of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You are all really friendly and very helpful all the time. You have looked after my husband really well, and you all do an excellent job, especially over the last two years with all that has gone on with Covid.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you for your review, Linda; Covid was a difficult time, but we managed it as best as we could! Thank you for your comments; these will be shared.


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Review from Jan M (Daughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was placed here on end of life. I felt completely happy with the knowledge that he was in safe hands. All the nurses and carers had time for him; they really are a great team! I would not hesitate to recommend the home.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you for your kind words and review of our home/team. Thank you for placing your Dad with us.


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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for St Mary's Continuing Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for St Mary's Continuing Care is calculated as follows: ( (331 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 362 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mary's Continuing Care is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Food Hygiene

Recipient: St Mary's Continuing Care

Date: Wednesday 19 Jun 2024 More details

Infection Control Inspection

Recipient: St Mary's Continuing Care

Date: Tuesday 20 Feb 2024 More details

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Meet the Team (6)

Debbie

Debbie Wareing

Job Title: Home Manager

Joined: 2005

From the age of 15 Deborah (Debbie) knew she wanted to be a Nurse when her own Mum became Mentally ill and required admission to a mental health hospital. Despite her age, she became very aware on visiting her Mum that the care in the hospital was not person centred or caring.
At the age of 18 she applied to Hollins Park Mental Health Hospital to undertake her Mental Health Nurse Training and was accepted. She was one of the youngest ever to have been accepted. Following qualifying she worked in Liverpool for many years as a Staff Nurse in a home for residents who are mentally ill and can be a risk to others, for example those on a Home Office Section for Life for a serious offence. She eventually became a Manager in the same home and had other homes to support and guide.
Eventually as her young family grew, she stepped away from management and worked nights as a Nurse at St Marys Care Centre, later becoming the Lead Nurse. As her children became older, she applied to be the Deputy Manager and then the Manager at St Marys Care Centre. Deborah has been the Manager at St Marys Care Centre since 2014. During this time the home has recruited an Art Therapist and a Music Therapist to compliment the homes Multi-Disciplinary Team.

Outside of work, Debbie lives in Warrington, has three sons and has been married for 30 years. She loves nothing more than spending time with her family, family holidays, walking and following Manchester City football team.

Registered Manager
RMN

... Read more
Paula

Paula Hughes

Job Title: Deputy Manager

Joined: 2015

Paula wanted to be a Nurse as a young girl. She regularly visited an elderly lady in Peasley Cross Hospital with her daughter, a neighbour of hers.
Paula began her training at 19 years of age in Warrington General hospital, qualifying in 1987, working with the elderly until she went to work at St Helens Hospital which was closer to home.
At St Helens Hospital Paula worked days on medical, rheumatology and later the stroke rehabilitation unit.
She also worked at Whiston Hospital on ENT and general medicine.
Following this she began a family and had 2 boys, she continued to work on night duty for a further seven years before leaving to work in the private sector.
Paula worked in Care Homes in both general and EMI as a Nurse and Deputy Manager. She relocated for 5 years with her family to Bognor Regis where she worked as a Deputy Manager, returning to St Helens in 2015 where she joined the team at St Marys Care Centre as Lead Nurse on Forshaw Unit. For the past two and a half years she is now enjoying her role as Deputy Manager.
In her spare time she enjoys spending time with her grandchildren, cooking travelling and gardening.

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Nicky

Nicky Cunningham

Job Title: Administrator

Joined: 2012

After leaving school in 1995 Nicky worked as a Travel Consultant for an independent travel agency, later becoming the Store Manager – she worked in the travel industry for over 16 years. She had a Son in 2007 and a Daughter in 2008 and with the introduction of the internet putting the travel industry in decline and having a young family she wanted to look for a different line of work on a part time basis.
A local Care recruiting event took place and she picked up an application form and applied for a role doing Administration & Reception for a Retirement Housing Complex for over 55’s, she worked here from 2009 to 2012.
Nicky joined St Mary's Care Centre in 2012, initially joining on the ‘Bank’ working part time on Reception and eventually becoming the Home Administrator in 2016 which is the role she presently works in.
As a child Nicky enjoyed sports and used to play Rounders for St Helens first team and Boxing for St Helens UGB.
Nicky lives in St Helens and in her spare time, she loves to watch her son play football and socialise with friends and family. She also has a keen interest in anything paranormal!

Management L5

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Margaret

Margaret Hazeldine

Job Title: Lead Nurse ABI

Joined: 2021

I have now been practicing as a learning disability nurse for a number of years and my enthusiasm and passion for the job has not wavered.
My working career prior to nursing spans 25 years working in a variety of roles with children of all ages and abilities. From private nurseries, mainstream schools both here in the UK and military schools overseas, to a season as a Pontins Blue Coat!

I have recently gone back to doing what I am best at which I believe is being a nurse. I recently began a lead role in a nursing home in Burtonwood, Warrington. Running a small Acquired Brain Injury unit. Lots to do but a challenge I am up to doing. My vast knowledge base and transferable skill set will stand me in good stead am sure.

Previous roles include deputy manager and the manager but not for me! At a home in Preston. A challenge as the service was in transition. Service was for some very elderly, vulnerable individuals. With complex health needs. During my time there I was instrumental in making great headway and steering the service through some difficult times, and it has now just received a Good rating from CQC. Proud to have been part of its success.

I have a keen interest in keeping up to date with relevant news and issues within learning disability nursing, primarily through social media. I am part of an award-winning team. The primary role of the site is to offer guidance and advice from various sources to both qualified and student nurses. This is achieved via blogs, podcasts and film interviews and various other modes of media.
Education
•   
Edge Hill University
Bachelor of Science (BS)
2006 - 2009
•   University of Chester
University of Chester
-
2016 - 2016

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Jennie

Jennie Binks

Job Title: Nursing Assistant/Night Staff Co-Ordinator

Joined: 2008

Jennie has worked within the care industry for over 29 years, before working at St Mary's she worked in the community care setting for 15 years.

During Jennie’s time with us she has completed the following qualifications
•   Various NVQs
•   Apprenticeship in Team Leading
•   Moving and handling trainer amongst other training Jennie delivers

In 2017 Jennie attended Edge Hill University where she competed Principles of Care, Health Promotion and Fundamental Communication Skills
Jennie’s role at St. Mary’s includes the management and rotas and coordination. The delivery of training alongside delivering direct care to our clients.

Jennie is committed to delivering high-quality person-centred care to our service users, alongside creating an environment where staff have the knowledge and skills to care for your loved ones.

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Debbie

Debbie Stokes

Job Title: Receptionist

Joined: 2012

Since leaving school Debbie attended St Helens College and trained as a Beauty Therapist whilst doing retail work but after completing her course and having a relative with dementia, she decided to explore working in care homes.
She has worked in the care sector for 20 years, initially working as a domestic in a previous care home. She joined St Mary's Care Centre in 2012 as a Domestic Assistant then in 2016 decided to take on the role as Receptionist where she had the opportunity to do inhouse training to gain further qualifications in Customer Services and Administration.
Outside of work Debbie enjoys family days out with her partner and 12-year-old daughter, country walks with the dog and theatre visits with friends and family.

... Read more