St Mary's Continuing Care

Penny Lane, Collins Green, Burtonwood, Warrington WA5 4DS
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9.9 70 Reviews
St Mary’s Continuing Care is a purpose built Care Centre set in the semi-rural area of Burtonwood, near to the towns of Warrington and St Helens and close to local amenities.

St Mary’s has sixty-three beds in four separate units and specialises in catering for individuals suffering from Dementia, Continuing Care Mental Health, Acquired Brain Injury and Adult Complex Needs.

All rooms are single occupancy, en-suite and the aim of the Centre is to provide personalised care seeking to optimise service users' quality of life and, where possible, to support recovery and rehabilitation. St Mary’s promotes service users’ empowerment throughout the Centre by agreeing individual care plans and outcomes and ensuring a high level of involvement in determining and evaluating activities.

The Centre provides twenty-four hour nursing and care staffing as well as in house hotel services, activity staff and administration with the aim of making the service user's stay as pleasant as possible. This is complemented by a multidisciplinary team of other professionals including Psychiatrists, Psychologists, Physiotherapists, Chiropodists, Opticians and G.P.s.
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Care Provided by St Mary's Continuing Care

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Other Care Provided
  • Head/Brain Injury
  • Nursing Care
  • Palliative Care

Good to Know

  • Person in charge
  • Deborah Wareing (Manager)
  • Admission Criteria
    • Please ring, fax, email requests
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for St Mary's Continuing Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care £900 – £2,057

  • Variable, dependent upon needs. £25 per week top up fees apply, please enquire for current rates and bed vacancies
  • (these prices are only a guideline, please contact St Mary's Continuing Care to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free on-site Parking in designated bays


St Mary's Continuing Care Reviews (70)

Total of 70, showing 41-60
9.9

St Mary's Continuing Care has a Review Score of 9.9 (9.912) out of 10, based on 31 reviews in the last 2 years. Over all time St Mary's Continuing Care has 70 reviews.

Overall Experience

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Date Published

70
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Review from Kimberley P (Granddaughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was accepted by St Mary’s after being previously cared for by another care home, which we felt wasn’t meeting the basic standards of care, and as a family, heard about the excellent reputation of St Mary’s, so we were delighted by the move and wasn’t disappointed. Within weeks, we felt like we
had our Nan back. Her hair, nails and clothes were the way she would have dressed herself, so you can tell that they are very person-centred in their approach to care.
She was eating better and not sleeping all day; she actually held a conversation with us.
Activities that were available for her to do were excellent, vast variety to do to suit everyone’s needs. Bingo, beauty afternoons and days out.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you so much for your review, Kimberley; your nan was a lovely character on Forshaw Unit and very much missed. I will pass your positive feedback and comments on to our staff team!


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Review from J B (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home for some time but has recently been supported with music therapy, and it has been so lovely to see her mood change. The nurses and care staff are so inviting and caring. I am also able to visit when I want, which is important to me and my mother.

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Review from R S (Aunt of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are always made welcome when we come to visit, and the place is always spotlessly clean, and the resident's rooms are always nice.

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

What a lovely review; thank you so much for taking the time. This helps other potential service users and their families when looking for a good home.


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Review from S K (Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel safe here. I am not bossed around, and I like the food and that I can go shopping all the time.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you for your kind review. I am pleased that you are happy in your home and feel you wanted to share this with others.


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Review from E D (Sister of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has always received very good care at St Mary's. This was especially so during the difficult time of Covid and care home lockdown. We are always kept informed of his state of health, treatment and needs.
The staff are excellent and very attentive.
I can't answer for the food, but I am sure
it is good.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your positive review; I will pass this on to the unit staff as all feedback helps. I am also pleased that you feel we are safe and have managed the Covid situation well, this must also be reassuring to you and your family.


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Review from Sarah F (Daughter of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased Mum is able to live in such a happy, cheerful and caring environment on Forshaw Unit. She settled in so quickly, which is only thanks to a fully supportive and dedicated team of carers, who made her feel so settled and welcome, treating her with respect, and above all, dignity. As we visit,
we are welcomed into this happy environment, given fully up to date information on Mum's welfare, made to feel welcome. Though lockdown conditions, staff have been fully supportive of us ringing to check on Mum's welfare, nothing seems too much trouble for the wonderful staff on Forshaw Unit. We honestly couldn't wish for a nicer place for Mum to stay. Thank you so much to your amazingly cheerful team.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for a heartwarming review. This shows us that our staff are caring and supportive and that your Mum is receiving the care we would expect and that your Mum and all deserve. Many thanks, and I will ensure your review is passed to the unit.


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Review from L A (Daughter of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been in St Mary's Fern Unit for 7-years. In that time, I have found the home accommodating, and even though my dad had challenging behaviour, they coped very well. They involved me in all meetings in regard to my dad. It's like a lovely family, especially two particular members of staff amongst
others that looked after my dad. Well done, Fern Unit!

Reply from Nicky Cunningham, Administrator at St Mary's Continuing Care

Thank you for such a lovely, honest review, this, I'm sure, will help other families when looking for the right care home for their loved ones too. Your Dad is sorely missed, and your comments will be passed on to the staff team.


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Review from Martin H (Partner of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit every day, I think the staff are very good and efficient in not letting anyone in without the test (LFT).

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you, Martin; it is great to know that your visits are being conducted safely by all staff. Thank you for your review, and I will pass this to the team; it always helps them to see not only how well we are doing but how we can improve.


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Review from H B (Sister of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very happy and have great peace of mind.
My relative is a resident in the care home.
The staff are very caring and friendly.

Reply from Ian Forshaw, Ops Manager at St Mary's Continuing Care

Thank you so much for this review. The staff are so committed and compassionate they are a credit to the industry. You leaving this review is so kind, and we thank you for this.
I will pass on my regards to the manager and staff members on that unit.
Kindest Regards.


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Review from D M (Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is brilliant, great, nice rooms, nice carers, nice food, everything is good in the care home.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

For one of the residents to want to publish such a lovely review about their experience is one of the best reviews we could wish for, thank you very much.


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Review from Rebecca A (Relative of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is being provided to one of my family members, who is a service user, and also, amazing service was given to my other family member who used to use the service. All staff are very friendly, caring and helpful and go the extra mile to treat your family members and yourself with 100% respect.
The care centre is always clean, tidy and very secure. I would recommend St Mary's to others who are looking at a care centre for family members or loved ones, as they are very well cared for and looked after.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much, Rebecca; I am glad you and your family have had and still receiving this level of support and care.


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Review from Jo B (Daughter of Resident) published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is so happy, comfortable and cared for. I could not wish for her to be in a better place than St Mary's care centre. The staff are so kind, professional and caring. I feel blessed to know my mother is so well looked after. It's always a pleasure to visit. Thank you to the management, to the
nurses, to all the carers, laundry staff, kitchen staff, cleaning staff and maintenance. I am so grateful.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your lovely comments. I will ensure the unit see your review.
Kind regards.


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Review from Andrew C (Son of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum seems happy here and the staff are all great and lovely to us and my mum. Thank you!

Reply from Ian Forshaw, Ops Manager at St Mary's Continuing Care

Thank you for your review, Andrew, I’ll pass this on to the staff and manager.
Kind regards.


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Review from D W (Wife of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always found the staff to be very helpful and friendly. Very pleased with the way my husband is treated and seems to be very settled in the home.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you, Doreen, we really appreciate your review, and I will pass this to the unit.


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Review from John B (Son of Resident) published on 28 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to St Mary's in Jan 2021. I am very pleased with her room. The home is very clean and tidy. The staff are all excellent and very helpful. I highly recommend St Mary's to anyone who is looking for a nursing home for a loved one.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you, John, for such a kind review. This will be passed to the unit. It is always lovely to be able to pass such positive comments to the unit - the staff work very hard, and this helps them.


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Review from Laurence M (Father of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I are former GPs, having retired in 2019 and 2017 respectively. We, therefore, have had experience of the level of care in a large number of nursing and residential homes over several decades. St Mary's is without any doubt, for us, the best Care Home we have ever encountered. The care staff
are very friendly, caring, and attentive to service users' needs. The nurses maintain an excellent standard of care and remain aware of any issues arising and deal with them appropriately and in a prompt manner when needed.
For example, our son, who is on the Brain Injury Unit, has had several critical medical events while resident here, and we cannot fault the prompt and professional way in which these problems were dealt with. The staff have also involved us as his parents in our son's care along the way.
On a lesser level - the food is excellent - our son says that the chef should have a Michelin star!

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind and thoughtful review. I am pleased that you and your son are having a good experience of the private care sector, one that we should always expect, we value all feedback and I will ensure the unit and the lead are made aware of your lovely comments.


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Review from Lynn M (Sister of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved to St Mary's in December 2018. I have got nothing but praise for the services he receives, very homely environment, very caring carers and staff. Having been a carer myself for 15 years this is a lovely environment. I have already recommended it for a friend whose mother is in a care
environment.

Reply from Ian Forshaw, Ops Manager at St Mary's Continuing Care

Thank you so much for your kind words,
Ian Forshaw, Ops Manager.


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Review from G W (Father of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son was admitted to St Mary's Continuing Care approx 2012 (not exactly sure) in that time. I am quite happy that he has been well looked after and hoping this continues. Staff are really helpful and informative when any questions are put to them.

Reply from Ian Forshaw, Ops Manager at St Mary's Continuing Care

Thank you so much for your kind words


Regards


Ian Forshaw (Operations Manager)


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Review from Michael D (Brother of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Andrew has been in St Mary's for a number of years. Although his physical condition has become very poor, the condition has become very poor. The level of care and attention shown to him is excellent and I could not fault it. All questions on or about his welfare are answered to the family's satisfaction
and any changes to his living are met. It is very easy to talk to staff and their attention to him is obvious.

Reply from Ian Forshaw, Ops Manager at St Mary's Continuing Care

Thank you so much for your kind words
Regards
Ian Forshaw Operations Manager


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Review from B H (Mother of Resident) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very friendly environment and clean facilities. Residents are checked frequently and therefore they feel safe and secure. They can eat in their room if they wish to as sometimes they may feel under pressure eating in the dining room.
Activity trips are excellent and planned ahead.
Also, regular
outings to have a meal out are popular. Care staff have empathy with residents and work to a high standard.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your review. I am pleased that you feel that the care and support is personalised and caring.


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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for St Mary's Continuing Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for St Mary's Continuing Care is calculated as follows: ( (331 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 362 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mary's Continuing Care is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Food Hygiene

Recipient: St Mary's Continuing Care

Date: Wednesday 19 Jun 2024 More details

Infection Control Inspection

Recipient: St Mary's Continuing Care

Date: Tuesday 20 Feb 2024 More details

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Meet the Team (6)

Debbie

Debbie Wareing

Job Title: Home Manager

Joined: 2005

From the age of 15 Deborah (Debbie) knew she wanted to be a Nurse when her own Mum became Mentally ill and required admission to a mental health hospital. Despite her age, she became very aware on visiting her Mum that the care in the hospital was not person centred or caring.
At the age of 18 she applied to Hollins Park Mental Health Hospital to undertake her Mental Health Nurse Training and was accepted. She was one of the youngest ever to have been accepted. Following qualifying she worked in Liverpool for many years as a Staff Nurse in a home for residents who are mentally ill and can be a risk to others, for example those on a Home Office Section for Life for a serious offence. She eventually became a Manager in the same home and had other homes to support and guide.
Eventually as her young family grew, she stepped away from management and worked nights as a Nurse at St Marys Care Centre, later becoming the Lead Nurse. As her children became older, she applied to be the Deputy Manager and then the Manager at St Marys Care Centre. Deborah has been the Manager at St Marys Care Centre since 2014. During this time the home has recruited an Art Therapist and a Music Therapist to compliment the homes Multi-Disciplinary Team.

Outside of work, Debbie lives in Warrington, has three sons and has been married for 30 years. She loves nothing more than spending time with her family, family holidays, walking and following Manchester City football team.

Registered Manager
RMN

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Paula

Paula Hughes

Job Title: Deputy Manager

Joined: 2015

Paula wanted to be a Nurse as a young girl. She regularly visited an elderly lady in Peasley Cross Hospital with her daughter, a neighbour of hers.
Paula began her training at 19 years of age in Warrington General hospital, qualifying in 1987, working with the elderly until she went to work at St Helens Hospital which was closer to home.
At St Helens Hospital Paula worked days on medical, rheumatology and later the stroke rehabilitation unit.
She also worked at Whiston Hospital on ENT and general medicine.
Following this she began a family and had 2 boys, she continued to work on night duty for a further seven years before leaving to work in the private sector.
Paula worked in Care Homes in both general and EMI as a Nurse and Deputy Manager. She relocated for 5 years with her family to Bognor Regis where she worked as a Deputy Manager, returning to St Helens in 2015 where she joined the team at St Marys Care Centre as Lead Nurse on Forshaw Unit. For the past two and a half years she is now enjoying her role as Deputy Manager.
In her spare time she enjoys spending time with her grandchildren, cooking travelling and gardening.

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Nicky

Nicky Cunningham

Job Title: Administrator

Joined: 2012

After leaving school in 1995 Nicky worked as a Travel Consultant for an independent travel agency, later becoming the Store Manager – she worked in the travel industry for over 16 years. She had a Son in 2007 and a Daughter in 2008 and with the introduction of the internet putting the travel industry in decline and having a young family she wanted to look for a different line of work on a part time basis.
A local Care recruiting event took place and she picked up an application form and applied for a role doing Administration & Reception for a Retirement Housing Complex for over 55’s, she worked here from 2009 to 2012.
Nicky joined St Mary's Care Centre in 2012, initially joining on the ‘Bank’ working part time on Reception and eventually becoming the Home Administrator in 2016 which is the role she presently works in.
As a child Nicky enjoyed sports and used to play Rounders for St Helens first team and Boxing for St Helens UGB.
Nicky lives in St Helens and in her spare time, she loves to watch her son play football and socialise with friends and family. She also has a keen interest in anything paranormal!

Management L5

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Margaret

Margaret Hazeldine

Job Title: Lead Nurse ABI

Joined: 2021

I have now been practicing as a learning disability nurse for a number of years and my enthusiasm and passion for the job has not wavered.
My working career prior to nursing spans 25 years working in a variety of roles with children of all ages and abilities. From private nurseries, mainstream schools both here in the UK and military schools overseas, to a season as a Pontins Blue Coat!

I have recently gone back to doing what I am best at which I believe is being a nurse. I recently began a lead role in a nursing home in Burtonwood, Warrington. Running a small Acquired Brain Injury unit. Lots to do but a challenge I am up to doing. My vast knowledge base and transferable skill set will stand me in good stead am sure.

Previous roles include deputy manager and the manager but not for me! At a home in Preston. A challenge as the service was in transition. Service was for some very elderly, vulnerable individuals. With complex health needs. During my time there I was instrumental in making great headway and steering the service through some difficult times, and it has now just received a Good rating from CQC. Proud to have been part of its success.

I have a keen interest in keeping up to date with relevant news and issues within learning disability nursing, primarily through social media. I am part of an award-winning team. The primary role of the site is to offer guidance and advice from various sources to both qualified and student nurses. This is achieved via blogs, podcasts and film interviews and various other modes of media.
Education
•   
Edge Hill University
Bachelor of Science (BS)
2006 - 2009
•   University of Chester
University of Chester
-
2016 - 2016

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Jennie

Jennie Binks

Job Title: Nursing Assistant/Night Staff Co-Ordinator

Joined: 2008

Jennie has worked within the care industry for over 29 years, before working at St Mary's she worked in the community care setting for 15 years.

During Jennie’s time with us she has completed the following qualifications
•   Various NVQs
•   Apprenticeship in Team Leading
•   Moving and handling trainer amongst other training Jennie delivers

In 2017 Jennie attended Edge Hill University where she competed Principles of Care, Health Promotion and Fundamental Communication Skills
Jennie’s role at St. Mary’s includes the management and rotas and coordination. The delivery of training alongside delivering direct care to our clients.

Jennie is committed to delivering high-quality person-centred care to our service users, alongside creating an environment where staff have the knowledge and skills to care for your loved ones.

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Debbie

Debbie Stokes

Job Title: Receptionist

Joined: 2012

Since leaving school Debbie attended St Helens College and trained as a Beauty Therapist whilst doing retail work but after completing her course and having a relative with dementia, she decided to explore working in care homes.
She has worked in the care sector for 20 years, initially working as a domestic in a previous care home. She joined St Mary's Care Centre in 2012 as a Domestic Assistant then in 2016 decided to take on the role as Receptionist where she had the opportunity to do inhouse training to gain further qualifications in Customer Services and Administration.
Outside of work Debbie enjoys family days out with her partner and 12-year-old daughter, country walks with the dog and theatre visits with friends and family.

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