St Mary's Continuing Care

Penny Lane, Collins Green, Burtonwood, Warrington WA5 4DS
Submit a Review
9.9 70 Reviews
  • St Mary's Continuing Care, Warrington
St Mary’s Continuing Care is a purpose built Care Centre set in the semi-rural area of Burtonwood, near to the towns of Warrington and St Helens and close to local amenities.

St Mary’s has sixty-three beds in four separate units and specialises in catering for individuals suffering from Dementia, Continuing Care Mental Health, Acquired Brain Injury and Adult Complex Needs.

All rooms are single occupancy, en-suite and the aim of the Centre is to provide personalised care seeking to optimise service users' quality of life and, where possible, to support recovery and rehabilitation. St Mary’s promotes service users’ empowerment throughout the Centre by agreeing individual care plans and outcomes and ensuring a high level of involvement in determining and evaluating activities.

The Centre provides twenty-four hour nursing and care staffing as well as in house hotel services, activity staff and administration with the aim of making the service user's stay as pleasant as possible. This is complemented by a multidisciplinary team of other professionals including Psychiatrists, Psychologists, Physiotherapists, Chiropodists, Opticians and G.P.s.

Care Provided by St Mary's Continuing Care

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Korsakoff Syndrome
  • Schizophrenia
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Deborah Wareing (Manager)
  • Admission Criteria
    • Please ring, fax, email requests
    • Ages 18+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for St Mary's Continuing Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care £900 – £2,057
  • Variable, dependent upon needs. £25 per week top up fees apply, please enquire for current rates and bed vacancies


  • (these prices are only a guideline, please contact St Mary's Continuing Care to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Free on-site Parking in designated bays


St Mary's Continuing Care Reviews (70)

Total of 70, showing 61-70
9.9

St Mary's Continuing Care has a Review Score of 9.9 (9.911) out of 10, based on 30 reviews in the last 2 years. Over all time St Mary's Continuing Care has 70 reviews.

Overall Experience

  • 58
  • 12
  • 0
  • 0
  • 0

Date Published

70
5
16
30
40
Overall Experience  Overall Experience 5.0 out of 5

I find the staff excellent, very helpful and friendly. The unit's nurses are excellent. I could not be any happier that my husband is in the right place for him. His care is excellent and it feels like a nice family atmosphere.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much Carol, I'm pleased that you feel at home as well as your husband, just as we would want it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Washing could be done better meaning whites not washed with colours. Wrong clothes being put in her wardrobe even though all her clothes have her name in them. My mum is not to be left alone in her room eating. Certain members of staff make my mum's partner feel uneasy at times. Mum often has dirty
nails. The hairdresser is a lovely lady and its great mum has her hair done and there are certain members of staff which are very caring and you know they do their best.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you for your response Julie, I will discuss your comments with the unit with the hope that we can improve on this. We always strive to provide the best care but I am sure we don't always get it right.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This care home does a fabulous job of looking after the residents. Common sense and a caring attitude is evident with all the staff. It is very homely and the resident's family are also cared for with concern and empathy. The home is lovely and clean and smells nice. The attitude runs from the manager
to all the staff working at the home which is fantastic.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much Barbara, we always strive to provide a family, homely environment and believe we support the family as a whole.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

St Mary's Continuing Care has provided my wife with the care she deserves. To the staff, she has been treated with the kindness of an individual. For them, this is not 'just a job'. Our research prior to our selection of St Mary's Continuing Care has paid dividends in peace of minds. Thank you very
much.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much John for your kind words. She certainly does deserve the best and I am pleased that you feel the unit has provided that for her. This gives you peace of mind I hope.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care provided by all the team at St Mary's for my Dad was simply amazing, I can only say how pleased we were as a family to have such support for my Dad over the 3 years he lived in the Stephenson Unit in St Mary's. The team in the Unit helped my Dad settle into his new home even though the most
difficult of times.

Reply from Debbie Wareing, Care Centre Manager at St Mary's Continuing Care

Thank you so much for your kind review of the home and the unit. We are all pleased to have been able to offer the care and support to your Dad and your family, the care that we should expect.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Trusting a loved one into someone else's care is a difficult transition.
My husband spent 2 years at St Mary's Continuing Care home, in the later stages of Alzheimer's and he had the best possible care during his stay.
Previously he had been in another care home where things did not always go to
plan and the difference between it and St Mary's was significant and reassuring.
The management and staff make the place feel like a home for the residents and they treated my husband like family. His care was rigorously monitored, he was always fed, hydrated and looked clean and well dressed at all times.
The respect, care and love that they showed in his final days made all the difference to him and to our family.

Reply from Deborah Wareing, registered manager at St Mary's Continuing Care

Thank you so much for your review, this is heartwarming and I will share with the staff team. We hope you visit us in the future and I am so pleased that you and your husband had a good experience, he was without a doubt loved by all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The family are more than satisfied and are extremely happy to have found St Mary's. They provide a safe, caring environment. The staff and management are able to deliver good effective care and understand individual needs. Everyone is friendly and approachable, the environment is comfortable and the
domestic staff are efficient and conscientious.
We are always updated of any problems or changes to care plans/medication. Any requests or concerns are resolved. A well-led unit- thank you.

Reply from Paul Ikin, Operations Manager at St Mary's Continuing Care

We are very grateful for the kind comments. We seek to improve our standards of care on a continuous basis, but helpful reviews such as this one have a positive effect upon our teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We feel that the level of care, love and attention given to our mother was exceptional. We cannot thank the staff enough for their support for us at a very difficult time. We cannot recommend the home highly enough.

Reply from Deborah Wareing, Registered Manager at St Mary's Continuing Care

Thank you so much T L, your response is welcomed and please be assured that this will be passed on to the unit. I am so pleased that your mother received the care that we expect. Deborah Wareing


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My brother was a resident at St. Mary's in Fern Unit for eight years. His main medical condition was dementia due to alcohol abuse. In Mid November 2016 he virtually stopped eating, leaving to a significant deterioration in his physical condition. At the beginning of December, he was placed on end of
life care. The care he was given, physically, psychologically and spiritually was excellent. He was not expected to live to see Christmas, so the staff brought it forward. His room was decorated appropriately and last year's cards brought out. In fact, he lived until 11th Jan. His death was peaceful and dignified. About 16 staff attended his funeral and four carried his coffin.

Reply from Deborah Wareing, Registered Manager at St Mary's Continuing Care

How heartwarming to hear that our staff gave both the service user and his family the care that we would aspire to and expect. The staff do deserve such praise, thank you for such an honest overall comment.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

It has taken some time for me to write this review, our beloved father died recently, as we begin our difficult journey through bereavement I wanted to write our thoughts and feelings as we have spent many years here. Forshaw unit has been a large part of our lives, in the past we have sat looking
out through the large glass windows which overlook the fields as we reflect on a lifetime with a kind, loving, funny, strong, hardworking devoted husband and father. It is extremely difficult to accept your loved one is unable to remain at the family home because of their illness, as much as you try to do all the care yourself, we had many, many times whereby we put obstacles in our path as we wanted to care for him ourselves. On arrival at the care centre, unexpected, we initially liked the place, however, still didn't want to let go, it was heartbreaking and the guilt was immeasurable, I cry as I write this, I remember everything, it was February 13th 2009, the first night was awful for us, didn't sleep, worrying, the next morning went to see dad, he was quite content really, should have been happy but early days we were not, missed him, thought we were doing him an injustice. We spent most days, hours on end sat with him, getting to know other people who shared his new home and also the staff. Days turned into weeks, into months, into years, dads disease went through its stages, had some very difficult emotional times there. Nobody wants to let their loved one go, but when disease dictates, it is important to be their advocate, but also sharing what you know of them to support people who are getting to know that person with the disease, tell them what their likes and dislikes are, we did and they were respected. The staff here, well, they have been and continue to be kind, professional, very experienced, understanding, counselors, welcoming, devoted, consistent in their care, loving, empathetic, sincere. Thank you, what more could we ask, we miss him, you know that, how moving to see you all come to say goodbye, he loved you all, we know that, we knew him before Alzheimer's did xxxxxx

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for St Mary's Continuing Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for St Mary's Continuing Care is calculated as follows: ( (320 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 350 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mary's Continuing Care is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (6)

Debbie

Debbie Wareing

Job Title: Home Manager

Joined: 2005

From the age of 15 Deborah (Debbie) knew she wanted to be a Nurse when her own Mum became Mentally ill and required admission to a mental health hospital. Despite her age, she became very aware on visiting her Mum that the care in the hospital was not person centred or caring.
At the age of 18 she applied to Hollins Park Mental Health Hospital to undertake her Mental Health Nurse Training and was accepted. She was one of the youngest ever to have been accepted. Following qualifying she worked in Liverpool for many years as a Staff Nurse in a home for residents who are mentally ill and can be a risk to others, for example those on a Home Office Section for Life for a serious offence. She eventually became a Manager in the same home and had other homes to support and guide.
Eventually as her young family grew, she stepped away from management and worked nights as a Nurse at St Marys Care Centre, later becoming the Lead Nurse. As her children became older, she applied to be the Deputy Manager and then the Manager at St Marys Care Centre. Deborah has been the Manager at St Marys Care Centre since 2014. During this time the home has recruited an Art Therapist and a Music Therapist to compliment the homes Multi-Disciplinary Team.


Outside of work, Debbie lives in Warrington, has three sons and has been married for 30 years. She loves nothing more than spending time with her family, family holidays, walking and following Manchester City football team.


Registered Manager
RMN


Paula

Paula Hughes

Job Title: Deputy Manager

Joined: 2015

Paula wanted to be a Nurse as a young girl. She regularly visited an elderly lady in Peasley Cross Hospital with her daughter, a neighbour of hers.
Paula began her training at 19 years of age in Warrington General hospital, qualifying in 1987, working with the elderly until she went to work at St Helens Hospital which was closer to home.
At St Helens Hospital Paula worked days on medical, rheumatology and later the stroke rehabilitation unit.
She also worked at Whiston Hospital on ENT and general medicine.
Following this she began a family and had 2 boys, she continued to work on night duty for a further seven years before leaving to work in the private sector.
Paula worked in Care Homes in both general and EMI as a Nurse and Deputy Manager. She relocated for 5 years with her family to Bognor Regis where she worked as a Deputy Manager, returning to St Helens in 2015 where she joined the team at St Marys Care Centre as Lead Nurse on Forshaw Unit. For the past two and a half years she is now enjoying her role as Deputy Manager.
In her spare time she enjoys spending time with her grandchildren, cooking travelling and gardening.


Nicky

Nicky Cunningham

Job Title: Administrator

Joined: 2012

After leaving school in 1995 Nicky worked as a Travel Consultant for an independent travel agency, later becoming the Store Manager – she worked in the travel industry for over 16 years. She had a Son in 2007 and a Daughter in 2008 and with the introduction of the internet putting the travel industry in decline and having a young family she wanted to look for a different line of work on a part time basis.
A local Care recruiting event took place and she picked up an application form and applied for a role doing Administration & Reception for a Retirement Housing Complex for over 55’s, she worked here from 2009 to 2012.
Nicky joined St Mary's Care Centre in 2012, initially joining on the ‘Bank’ working part time on Reception and eventually becoming the Home Administrator in 2016 which is the role she presently works in.
As a child Nicky enjoyed sports and used to play Rounders for St Helens first team and Boxing for St Helens UGB.
Nicky lives in St Helens and in her spare time, she loves to watch her son play football and socialise with friends and family. She also has a keen interest in anything paranormal!


Management L5


Margaret

Margaret Hazeldine

Job Title: Lead Nurse ABI

Joined: 2021

I have now been practicing as a learning disability nurse for a number of years and my enthusiasm and passion for the job has not wavered.
My working career prior to nursing spans 25 years working in a variety of roles with children of all ages and abilities. From private nurseries, mainstream schools both here in the UK and military schools overseas, to a season as a Pontins Blue Coat!


I have recently gone back to doing what I am best at which I believe is being a nurse. I recently began a lead role in a nursing home in Burtonwood, Warrington. Running a small Acquired Brain Injury unit. Lots to do but a challenge I am up to doing. My vast knowledge base and transferable skill set will stand me in good stead am sure.


Previous roles include deputy manager and the manager but not for me! At a home in Preston. A challenge as the service was in transition. Service was for some very elderly, vulnerable individuals. With complex health needs. During my time there I was instrumental in making great headway and steering the service through some difficult times, and it has now just received a Good rating from CQC. Proud to have been part of its success.


I have a keen interest in keeping up to date with relevant news and issues within learning disability nursing, primarily through social media. I am part of an award-winning team. The primary role of the site is to offer guidance and advice from various sources to both qualified and student nurses. This is achieved via blogs, podcasts and film interviews and various other modes of media.
Education
•   
Edge Hill University
Bachelor of Science (BS)
2006 - 2009
•   University of Chester
University of Chester
-
2016 - 2016


Jennie

Jennie Binks

Job Title: Nursing Assistant/Night Staff Co-Ordinator

Joined: 2008

Jennie has worked within the care industry for over 29 years, before working at St Mary's she worked in the community care setting for 15 years.

During Jennie’s time with us she has completed the following qualifications
•   Various NVQs
•   Apprenticeship in Team Leading
•   Moving and handling trainer amongst other training Jennie delivers


In 2017 Jennie attended Edge Hill University where she competed Principles of Care, Health Promotion and Fundamental Communication Skills
Jennie’s role at St. Mary’s includes the management and rotas and coordination. The delivery of training alongside delivering direct care to our clients.

Jennie is committed to delivering high-quality person-centred care to our service users, alongside creating an environment where staff have the knowledge and skills to care for your loved ones.


Debbie

Debbie Stokes

Job Title: Receptionist

Joined: 2012

Since leaving school Debbie attended St Helens College and trained as a Beauty Therapist whilst doing retail work but after completing her course and having a relative with dementia, she decided to explore working in care homes.
She has worked in the care sector for 20 years, initially working as a domestic in a previous care home. She joined St Mary's Care Centre in 2012 as a Domestic Assistant then in 2016 decided to take on the role as Receptionist where she had the opportunity to do inhouse training to gain further qualifications in Customer Services and Administration.
Outside of work Debbie enjoys family days out with her partner and 12-year-old daughter, country walks with the dog and theatre visits with friends and family.