Summerville Care Home

Hilltop Road, Stockton Heath, Warrington WA4 2EF
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9.8 55 Reviews
  • Summerville Care Home, Warrington
Summerville Care Home, located in a quiet residential area of Stockton Heath in Warrington, provides personalised residential and nursing care to older people.

The professional care team at Summerville takes the time to learn about each resident’s individual hobbies and interests, empowering them to lead an active and fulfilling life. In addition to the range of activities available, residents are also encouraged to take an active role in the Warrington community, from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area.

With sitting rooms, space for residents to pursue their hobbies and interests and a lovely dining room, Summerville has a host of places in which to relax, dine, exercise, socialise and be creative.

The delightful landscaped garden and patio is the perfect spot to spend time with friends and family, and is happily looked after by some of the residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair. The care home also benefitted from a recent refurbishment, creating a modernised yet homely living environment for residents.

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Care Provided by Summerville Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Katie Bond (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Facilities

  • Gardens
  • Residents Internet Access
  • Residents Kitchenette

Summerville Care Home Reviews (55)

Total of 55, showing 1-20
9.8

Summerville Care Home has a Review Score of 9.8 (9.756) out of 10, based on 27 reviews in the last 2 years. Over all time Summerville Care Home has 55 reviews.

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Review from P H (Husband of Resident) published on 1 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very friendly with very caring, compassionate staff. Catering is superb with a very varied menu.

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Review from Alison D (Cousin of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Summerville are very friendly and welcoming creating a very pleasant environment for both residents and visitors. My cousin is very happy there and I am extremely pleased with the care and attention he receives.

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Review from D F (Son of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but gratitude for the staff at Summerville. My Father has been in a care home for the preceding 3 years until his needs required nursing care. From the start, we were very impressed with the professionalism and compassion. Dad was made very welcome and swiftly made comfortable in his
room. It was clear to all of us that each of the residents received a very personal level of care, Dad was no exception. The staff took the time to get to know Dad on an exceptional level. Such was their care, they always make decisive decisions in medical and nursing. Dad adored the staff. Support to our family will never be forgotten. Summerville is highly recommended.

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Review from Christine H (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care of Mum, lovely staff. Couldn't thank all the nurses, cleaners, carers and all involved at Summerville enough, all so polite and helpful to not only residents but relatives and visitors as well, thank you all.

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Review from P H (Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and nursing care is very good and I am very happy here.

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Review from Jason L (Son of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's hard to put into words just how amazing Summerville is and how they look after my mum like a Queen but also they look after me, my wellbeing and sanity. Two members of staff in particular and the staff are impeccable. I simply don't have the words to sing their praises enough.

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Review from William R (Husband of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Review from K D (Daughter of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Summerville enough. Mum loves the food. Mum loves the staff and at long last she is settled, happy and comfortable.

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Review from Ann F (Wife of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to mention the staff at Summerville, who have been exceptionally helpful to me during a difficult time of readjustment. They have not only cared for my husband, now resident, over the last weeks but also me. I have found it a very stressful time to adjust to living alone. Their care at every
level is exceptional. Never too busy to listen, however large/small my concerns are. They are a dedicated team in every measure, I feel confident that they will listen and help at every level.

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Review from K D (Granddaughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The change in my nan since she moved to Summerville is unbelievable. She looks amazing. She has gained weight and even her hair is back to the full, shiny style that she has always had. She had got so thin in her last home and her hair had even become thinner too. The staff are always so kind and caring
to my nan and all of the other residents too. It's so lovely to see.

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Review from David M (Son-in-law of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law seems to be getting excellent care at Summerville. Her room is always spotless. Her clothes are always clean and changed daily. The staff are quite respectful of Mum and seem quite responsive to her particular needs. Mum had been in another facility and has been quite pleased with the
change. She gives high marks to the kitchen staff for good food that follows her dietary preferences.

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Review from Christine H (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy and contented. Good care and tasty food.
Always something going on, singers, games, church and even a trip on a barge down the canal. Very pleased where she is!

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Review from R H (Son of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is provided to residents and family. Residents treated with respect and dignity and nothing was too much trouble. The staff without exception were kind, caring and courteous. Can't speak highly enough of them.

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Review from D G (Daughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A warm, friendly and caring atmosphere. Some lovely staff, who have done a good job of keeping me informed regarding Mum (I live in Yorkshire so I really appreciate this). The rooms are lovely and the food is excellent.

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Review from L S (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Used the 'welcome bar' this afternoon to get together with family members to celebrate Mum's birthday. Spent a very pleasant hour. Many thanks to a certain member of staff for suggesting we use the room. Thanks to all.

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Review from Victoria L (Daughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home, no concerns. My mum is very happy and well cared for.

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Review from D R (Son of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, very caring and helpful towards the residents and visitors. Mum has been well looked after from day one/ My father visits twice a day and is made to feel very welcome.

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Review from M C (Nephew of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Summerville for just over 12 months. It's really given her another lease on life. The staff are wonderful and it's always clean. She loves the food and social activities and is really content.
The entertainment activities are first-class, well done!

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Review from J P (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Summerville in January 2024. We are so happy with her care here. All staff are so kind and caring. The food is great and activities, brilliant.

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Review from Helen B (Daughter of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything at this home!

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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Summerville Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Summerville Care Home is calculated as follows: ( (245 Excellents x 5) + (72 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Summerville Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Summerville Care Home

What types of Care is Summerville Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Summerville Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Summerville Care Home have?

There are 41 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Summerville Care Home?

Gardens, Residents Kitchenette & Residents Internet Access are some of the Facilities & Services.

How far is Summerville Care Home to the centre of Warrington?

1.7 mile(s) as the crow flies, distance by road may be significantly further.