St Luke's Nursing Home

Palacefields Avenue, Runcorn WA7 2SU
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8.1 3 Reviews
  • St Luke's Nursing Home, Runcorn
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Care Provided by St Luke's Nursing Home

  • Type of Service
    • Nursing Home
  • Local Authority Owned
  • For a maximum of 60 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Claire Cooper (Service Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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St Luke's Nursing Home Reviews (3)

8.1

St Luke's Nursing Home has a Review Score of 8.1 (8.083) out of 10, based on 1 reviews in the last 2 years. Over all time St Luke's Nursing Home has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
1
1
2

Review from June M (Mother of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in St Luke's since March this year. We couldn't ask for better care she getting. All staff are so lovely and I know I can go home and I know she is being looked after. The manager has changed this home around.

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Review from Julie B (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a bit of a hard review to write as it was during the pandemic and we never actually got to see inside St Luke's while my dad was a resident. I will though, give my honest opinion of what dealings we had with everyone. My dad was admitted in June 2020, and from the minute I spoke to staff on
the phone, I was really pleased and could tell how efficiently it was being run. I was given full information of how things worked in there and what Dad's room would be like, what unit he would be on and most of all, what care he would receive. Although we only got to see him all be it socially distanced in the garden, we could see Dad was really happy there and the care and attention the staff gave him were excellent. This made my mum feel happy. Sadly dad passed away in November 2020. Thank you to all the staff, you made my dad's final months happy ones when we were unable to be with him. I would definitely recommend St Luke's.

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Review from Lesley J (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was in St Luke's for 3-years, and the care he received was fantastic. The staff are very good and caring; in the end, they were there for my dad, my sister and my self - I can not thank them enough.

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Current Review Score: 8.1 (8.083)

Overview of Review Score

The Review Score of 8.1 (8.083) out of 10 for St Luke's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for St Luke's Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.083 Points relating to the number of positive Reviews for St Luke's Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 1 Positive Reviews ÷ 12 = 0.083

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about St Luke's Nursing Home

What types of Care is St Luke's Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Luke's Nursing Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does St Luke's Nursing Home have?

There are 60 Single Rooms.

What are the Facilities & Services at St Luke's Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Luke's Nursing Home to the centre of Runcorn?

2.1 mile(s) as the crow flies, distance by road may be significantly further.