Millbrow Care Home

Millbrow, Widnes WA8 6QT
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13 Reviews
  • Millbrow Care Home, Widnes
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Care Provided by Millbrow Care Home

  • Type of Service
    • Nursing Home
  • Local Authority Owned
  • For a maximum of 44 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jayne Adamson (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2001

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Millbrow Care Home Reviews (13)

Over all time Millbrow Care Home has 13 reviews.

Overall Experience

  • 6
  • 7
  • 0
  • 0
  • 0

Date Published

13
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0
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13

Review from D B (Friend of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited two friends - one who is a bedridden stroke victim and was very pleased to see how she was being taken care of. A homely, clean, bright room with clean bed linen. Just wish the staff had popped in more often than they did. As the patient is unable to press the buzzer if needs something. The
staff were very attentive friendly and welcoming. The second friend was in the sitting room and was being taken well care of was nicely dressed in clean clothes - also saw a lady I used to work with some years ago. She was also a stroke victim but could sit in the lounge in the chair. She said she likes it there.

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Review from J R (Brother of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found all the staff very accommodating and friendly and always willing to help in any situations.

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Review from Jonathan K (Grandson of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is not the most up to date but in terms of care it is second to none. The staff are very friendly and always look to go the extra mile for you.
Considering the job they do on a daily basis and what they have to do with the condition my nan is currently in, they all keep professional but down
to earth and make us feel safe knowing my nan is here.
Credit to the staff.

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Review from Maureen C (Stepdaughter of Resident) published on 7 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the quality of care that yourselves are providing at the home, as every time I visit the home, it has a happy and cheerful atmosphere. The carers are fantastic and the activities that everyone can participate in are wonderful. If I had one problem, it would be I never seem to see
a manager present. The numerous times I've wanted to talk to the manager she is never there but overall a lovely home .

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Review from Angela C (Daughter-in-law of Resident) published on 1 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having had initial reservations about the home when looking for somewhere for my mother and father-in-law to be cared for, I must say that my opinion has completely changed. The staff are amazing and do a wonderful job looking after and interacting with the residents. The home itself has a more welcoming
feeling since its recent re-decoration and improvements to outdoor facilities. Daily activities are organised and available for residents to join in with.


Possible suggestions for improvement would be:


Better communications with ALL close relatives regarding changes, updates, events, etc. A simple notice board with this information would suffice as not all relatives can visit on a weekly basis or hear about meetings, etc.


Staffing levels to be monitored, particularly upstairs. I often feel my father-in-law looks unkempt. This is not a criticism of the staff as they are fantastic, however they are expected to do so much that there isn't always time to change his clothing, etc.


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Review from Pete B (Regular Volunteer) published on 26 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly home with a very welcoming atmosphere both by decoration and the staff.
The facilities seem excellent and the new garden pavilion area is fantastic for the residents.
Every time I have visited there are are activities going on which the residents seemed to enjoy taking part in.

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Review from James M (Son of Resident) published on 19 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my mother in here for about ten years, calling at all times and in that time I have never found anything wrong or worrisome. On the contrary, the staff have always been very kind and cheerful. Baal epitomises these qualities and whilst my mother is in this care home being looked
after by all of the staff, my mind is at rest.

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Review from Andrew W (Stepson of Resident) published on 19 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Positives:
-Overall more + veg than - veg.
-There is a lot of activities which my relative really benefits from.
-Staff seem caring and attentive.
-Home is always clean and tidy.


Less positives:
-My relative sometimes looks like he needs a shave.
-Sometimes his room smells of urine.
-Sometimes

I wonder when he last had a bath - this could/should be better.

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Review from Carol R (Daughter of Resident) published on 19 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Much improvement in recent months, more staff and improved care.

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Review from Colin J (Friend of Resident) published on 12 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friends care is excellent. All staff are brilliant, friendly and helpful. Care home clean, facility good.

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Review from Joyce A (Resident) published on 12 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very helpful and caring.

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Review from Magraret H (Sister of Resident) published on 12 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in this home for several years and I have seen a huge improvement in the facilities ie. bedrooms, bathrooms, living and dining areas. The staff, from all levels are excellent and caring. Her family are happy that she has settled in and well looked after.

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Review from Edith P (Friend of Resident) published on 28 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently made a visit to Millbrow Care Home on a recommendation from a friend for a possible home for my mother. I was very unsure as i had heard of Millbrows colourful reputation, not good i thought. What a wonderful surprise and experience we had, we were greeted by a very pretty, pleasant and friendly
young lady who turned out to be the home manager. We were given a show round which we didn't expect and were told this is welcomed and shows the home in it's true colours, YES IT DID wonderful, friendly, clean and happy. Every question we asked was answered in a positive transparent manner.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Millbrow Care Home

What types of Care is Millbrow Care Home registered for?

Older Person Care, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Millbrow Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Millbrow Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Millbrow Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Millbrow Care Home to the centre of Widnes?

1.4 mile(s) as the crow flies, distance by road may be significantly further.