Our fees depend on the room available and care needs required.
The home operates a open visitation policy and and families are welcome.
Car park located at the front of the car home.
Hollymount Residential & Dementia Care Centre has a Review Score of 9.8 (9.755) out of 10, based on 13 reviews in the last 2 years. Over all time Hollymount Residential & Dementia Care Centre has 46 reviews.
Review from Melanie C (Niece of Resident) published on 23 August 2024
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Reply from Hollymount Care Home, Office Manager at Hollymount Residential & Dementia Care Centre
Thank you for kindly taking the time to share your review. He does love to get involved with all of our activities and events, and it is always a pleasure for us, as he does so with such enthusiasm and joy. We have lots of events over the next week, including a summer fair day on the 31st, international dog day on the 26th, a full day of entertainers visiting on the 25th, daffodil day with bouquet-making on the 23rd, we will be celebrating days around Singapore, Uruguay, Ukraine and Malaysia too, and we have a full schedule of daily activities on all other days. If you are able to make any, it would be great to see you. Thank you again for your very kind comments, these truly mean the world to us. Kind regards and lots of love, from everyone a Hollymount Care Home.
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Review from M B (Sister of Resident) published on 25 June 2024
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Reply from Hollymount Care Home, Office Manager at Hollymount Residential & Dementia Care Centre
Thank you ever so much for your postal review and for all of your kind comments and scores. We will share this with the team, who will be very happy as they all love to care for your sister. Hollymount.
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Review from Marian M (Daughter of Resident) published on 27 February 2024
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Review from Kayleigh G (Friend of Resident) published on 24 January 2024
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Reply from Hollymount Care Home, Office Manager at Hollymount Residential & Dementia Care Centre
Thank you ever so much for your lovely words of support for us. We have shared this with everyone in the team and we all send our love and appreciation.
Kind regards from everyone at Hollymount.
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Review from Joanie F (Daughter of Resident) published on 22 January 2024
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Reply from Hollymount Care Home, Office Manager at Hollymount Residential & Dementia Care Centre
Hi,
Thank you for sharing your very kind words about the care of your mum. This means the world to us all and we have shared this with everyone in our team. Your mum settled in very well and we all love caring for her.
Lots of love from everyone at Hollymount.
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Review from L F (Daughter of Resident) published on 9 October 2023
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Reply from Hollymount Care Home, Office Manager at Hollymount Residential & Dementia Care Centre
Thank you for kindly taking the time to share your review. Your mum has been a delight to care for over the last two years and she is loved by each and every one of us. I will share your kind comments with the team for all of their good work.
Kind regards,
Hollymount Care Home
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Review from A R (Son of Resident) published on 21 August 2023
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Reply from Hollymount Care Home, Office Manager at Hollymount Residential & Dementia Care Centre
Thank you for kindly taking the time to share your review. It is a pleasure to care for your father and support him with his dementia journey since being with us. I will share your kind comments with the team for all of their good work.
Kind regards
Hollymount Care Home
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Review from J G (Daughter of Resident) published on 9 August 2023
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Reply from Hollymount Care Home, Office Manager at Hollymount Residential & Dementia Care Centre
Thank you for kindly taking the time to share your review. Your father's progress since being with us has been brilliant and a testament to him too. I will share your kind comments with the team for all of their good work.
Kind regards
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Review from L P (Daughter of Resident) published on 11 July 2023
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Reply from Hollymount Care Home, Office Manager at Hollymount Residential & Dementia Care Centre
Thank you for your kind comments and for sharing your experiences with us. We will share this with the team, who I'm sure will be very pleased as we all love to care for your dad.
Kind regards,
Hollymount Care Home
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Review from T C (Daughter of Resident) published on 28 June 2023
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Reply from Hollymount Care Home, Office Manager at Hollymount Residential & Dementia Care Centre
Hi,
Thank you for your kind comments and for sharing your experiences with us. It was a joy to care for your mum and she is very missed by us all. We will make sure to pass on your kind words to the team and hope you and your dad are keeping well.
Please do not hesitate to pop by to visit us and for a catch up, our doors are always open and you are both always welcome.
Kind regards,
Hollymount Care Home
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Review from John D (Husband of Resident) published on 5 June 2023
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Reply from Office Manager, Office Manager at Hollymount Residential & Dementia Care Centre
Thank you ever so much for your kind words. Everyone at Hollymount Residential & Dementia Care Centreloves to care for your wife and she brings joy to us all. We will pass your comments to the team and I am sure they will be thrilled. If there is anything else you feel we can do, our door is always open. Kind regards Hollymount Residential & Dementia Care Centre.
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Review from Steve D (Son of Resident) published on 5 June 2023
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Reply from Hollymount, Office Manager at Hollymount Residential & Dementia Care Centre
Hi,
Thank you for your kind comments and for sharing your experiences with us. This means the world to everyone at Hollymount and we all thoroughly enjoy having your mum stay with us. We will also pass on your comments to our activities and catering team.
As we continually strive to improve, please feel free to pop in to speak with us over a cup of tea or coffee when you are next at the home and to share any additional recommendations you may have.
Kind regards,
Hollymount Care Home
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Review from Alan D (Husband of Resident) published on 13 May 2023
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Reply from Hollymount, Care Home at Hollymount Residential & Dementia Care Centre
Thank you ever so much for your kind words. We all love to care for your wife and she brings joy to us all. We will pass your comments to the team and I am sure they will be thrilled.
If there is anything else you feel we can do, our door is always open.
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Review from Yvonne M (Daughter of Resident) published on 9 April 2021
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Reply from Office Manager, Office Manager at Hollymount Residential & Dementia Care Centre
Hi Yvonne,
Thank you for your kind comments and for sharing your experiences with us. This means the world to everyone at Hollymount.
As we continually strive to improve, please feel free to speak with the office or the manager to share any additional recommendations you may have.
Kind regards
Hollymount Care Home
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Review from Chris J (Son of Resident) published on 26 March 2021
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Reply from Office Manager, Office Manager at Hollymount Residential & Dementia Care Centre
Hi Chris,
Thank you for your kind comments and for sharing your experiences with us.
Everyone at Hollymount loves to care for your dad and we are so lucky to have him live with us.
As we continually strive to improve, please feel free to call the office or the manager to share any additional recommendations you may have.
Kind regards
Hollymount Care Home
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Review from Joe S (Son of Resident) published on 25 March 2021
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Reply from Office Manager, Office Managger at Hollymount Residential & Dementia Care Centre
Hi Joe,
Thank you for your kind comments and for sharing your experiences with us.
It is a pleasure for everyone at Hollymount to care for your dad. He settled in at the home very quickly and we have all loved getting to know more about him personally each day. We always look forward to him telling us about his time stationed abroad and he keeps us smiling as has a few good jokes up his sleeve too.
As we continually strive to improve, please feel free to call the office or the manager to share any additional recommendations you may have.
Kind regards
Hollymount Care Home
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Review from Andrew (Son of Resident) published on 24 March 2021
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Reply from Office Manager, Manager at Hollymount Residential & Dementia Care Centre
Hi Andrew,
Thank you for your kind comments and for sharing your experiences with us.
Everyone at Hollymount loves caring for your mum, it really is a pleasure and she brightens up our day.
As we continually strive to improve, please feel free to call the office to share any additional recommendations you may have.
Kind regards
Hollymount Care Home
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Review from S H (Daughter of Resident) published on 27 January 2020
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Reply from Management, Manager at Hollymount Residential & Dementia Care Centre
Thank you for your kind comments and for sharing your experiences. We are pleased to hear that the care we provide to your mum meets your expectations. As we continually strive to improve, please feel free to stop by for a hot drink and share any additional recommendations you may have.
Kind regards
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Review from J R (Wife of Resident) published on 17 January 2020
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Reply from Management, Manager at Hollymount Residential & Dementia Care Centre
Thank you for your kind comments and for sharing your experiences. All the staff and management of the home enjoy caring for your husband and he never fails to make us smile (when he shares a joke or two).
As we continually strive to improve, please feel free to stop by the office for a hot drink and share any additional recommendations you may have.
Kind regards
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Review from K C (Granddaughter of Resident) published on 14 August 2019
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Reply from Rajan Jarirath, Director at Hollymount Residential & Dementia Care Centre
Thank you for your kind comments.
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The Review Score of 9.8 (9.755) out of 10 for Hollymount Residential & Dementia Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.755 for Hollymount Residential & Dementia Care Centre is calculated as follows: ( (121 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 155 Ratings = 4.755
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hollymount Residential & Dementia Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Jan 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 01 Apr 2025
Same Day Admissions Available.Rooms with en-suites available.We accept funding from Local Authority, Hospital Discharge, CHC and Self-Funded Private Clients
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Job Title: Registered Manager
Joined: 2020
My name is Carolyn and I am registered manager at Hollymount.
I have worked in the care industry for over 20 years and been in a managerial position for over 6 years. I have worked with a range of clients, from young adults with learning difficulties and elderly clients in residential/dementia homes. I have a lot of qualifications and completed my level 5 in leadership and management, and achieved my qualification in dementia care mapping with Sterling University.
I thoroughly enjoy my work and get great satisfaction on a daily basis here at Hollymount. We are quite a big family here, and like to ensure that the home promotes equality and diversity. All support is tailored to the individual. I am passionate in improving staff knowledge which is essential to their roles which ensures they have the skills and knowledge to create the best for the organisation. Reflective practice is a huge part of my professional development, criticising my own practice is not always easy but taking a step back and taking another look at it can benefit me and my skills in improving my knowledge so I can become a role model for other staff. I like to feel that I am learning and changing as a result of all I do.
I have a 24 year old son who is very important to me and my family is paramount to me. Hollymount has my full dedication and I am looking forward to developing the service further and further improving the home.
Job Title: Activities Co-Ordinator
Joined: 2020
Hi, my name is Shirley. I started as Activities Coordinator at Hollymount in 2022, prior to this I had worked at Hollymount as a care assistant.
I have had a very varied career which I feel enables me to bring a lot to the role.
I just love my role here at Hollymount and I find it very rewarding. It’s a vital part of the home and essential to the well-being of all our residents. The residents are full of character and have amazing stories to tell, I have made lots of friends and it’s great to see smiles on their faces.