Visiting is from 10.30 am - 12pm, then 1.30pm - 3.30pm, then from 5pm until 8pm
Special circumstances are catered for.
On site parking available under CCTV
Acorn Nursing Home has a Review Score of 9.8 (9.796) out of 10, based on 28 reviews in the last 2 years. Over all time Acorn Nursing Home has 29 reviews.
Review from Liz H (Daughter of Resident) published on 28 November 2023
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Reply from Diane Buckley, Manager at Acorn Nursing Home
Thank you very much for your kind words. I will be sure to pass on this lovely review to our team.
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Review from Michael P (Sister of Resident) published on 23 November 2023
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Reply from Diane Buckley, Manager at Acorn Nursing Home
Thank you for this lovely review; it's always so nice to hear that people our happy with our home.
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Review from Joseph C (Friend of Resident) published on 20 November 2023
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Reply from Diane Buckley, Manager at Acorn Nursing Home
Dear Joseph, thank you for this lovely review, I will be sure to pass your compliments on to the chef and all the staff.
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Review from Gary M (Son of Resident) published on 17 November 2023
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Reply from Diane Buckley, Manager at Acorn Nursing Home
Dear Gary, thank you for your kind words and taking the time to leave us a review.
I will be sure to share this review with our team,
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Review from S M (Daughter of Resident) published on 17 November 2023
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Reply from Diane Buckley, Manager at Acorn Nursing Home
We are pleased to hear your mum is very happy here at Acorn. Thank you so much for your lovely review.
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Review from M W (Daughter of Resident) published on 17 November 2023
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Reply from Diane Buckley, Manager at Acorn Nursing Home
Thank you so much for your positive comments regarding our home and team.
I will be sure to pass this lovely review on to our team.
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Review from Lauren P (Granddaughter of Resident) published on 10 November 2023
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Reply from Diane Buckley, Manager at Acorn Nursing Home
Thank you for leaving your review, however we are very disappointed you feel this way and consider some of your content as not being factually correct. It is disappointing to us that you leave such a review without taking any opportunity in talking to us about any of your concerns, however, we appreciate this was a very difficult time for you.
It is important to note that any care service accommodation is only funded when actively in use.
We are deeply sorry for your grandfather's passing in November 2022.
We would encourage any opportunity for you to come and talk to us now about any concerns you have raised in your review.
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Review from Charles R (Son of Resident) published on 21 April 2023
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Review from C P (Sister of Resident) published on 21 March 2022
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Reply from Diane Buckley, Manager at Acorn Nursing Home
Thank you very much for this kind review, caring for our residents is our utmost priority.
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The Review Score of 9.8 (9.796) out of 10 for Acorn Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.796 for Acorn Nursing Home is calculated as follows: ( (289 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 329 Ratings = 4.796
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Acorn Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 13 Mar 2025
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Job Title: Manager
Joined: 2003
Diane is the home manager and also a registered nurse.