Amber Court Care Home

Kipling Drive, Blackpool FY3 9UX
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9.1 66 Reviews
  • Amber Court Care Home, Blackpool
Amber Court is a well-respected care home in the Blackpool area from the portfolio of Countrywide Care Homes.

The service achieves high standards of nursing and respite care, as well as being appropriate to the needs of people with physical disabilities.

Amber Court has its own activities programme, a versatile food menu and offers regular trips to nearby amenities and attractions.

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Care Provided by Amber Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Delma Dela Cruz (Care Manager)
  • Admission Criteria
    • Brochure - Service Admission Form
    • Ages 18+
  • Room Information
    • Single Rooms (33)
    • Single Rooms with ensuite Wet Room (33)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Amber Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £870
    • Self-Funded Nursing Care from £1,120

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Amber Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Amber Court Care Home Reviews (66)

Total of 66, showing 1-20
9.1

Amber Court Care Home has a Review Score of 9.1 (9.119) out of 10, based on 8 reviews in the last 2 years. Over all time Amber Court Care Home has 66 reviews.

Overall Experience

  • 47
  • 15
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  • 0
  • 1

Date Published

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Review from J P (Daughter of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mother first went to Amber Court Care Home I was concerned about her care. Once she had settled in and got used to the staff she has started to eat and drink much better. They look after her extremely well and I think she is only alive due to her care. She has very complex needs due to dementia
and physical illnesses and they are extremely understanding. I live outside the UK so it is a big relief to know she is well looked after.

Reply from Katrina Hay, Regional Director at Amber Court Care Home

I am pleased that you are happy with the care provided for your Mum, our staff at Amber Court do always aim to deliver care to the highest standard and I am pleased that you feel reassured.


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Review from Susan E (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum was admitted to Amber Court Care Home, I was worried that she wouldn't settle there!
But I was surprised and impressed with the care that Amber Court gives their residents to help them settle in and it's ongoing.
The facility is clean, food is excellent there is so much for Mum to do.
Mum has been there just over a year and the care is outstanding. They do keep the residents entertained and exercised.
The staff are beyond excellent very happy with all of the hard work they do and the care.
I know Mum is safe and in good hands.
Thank you to you all.

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Review from D S (Granddaughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the quality of care that my grandmother is receiving at this care home. I have noticed notable improvements in her general well-being. The care staff are remarkably supportive and attentive, although there are occasional moments when they seem occupied or understaffed. It is reassuring
to see my grandmother gaining weight, and the availability of food and beverages is ample. Her room is lovely and well-kept. The activity coordinator regularly provides engaging activities for my nana throughout the week.

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Review from Joanne W (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Terrible experience, father only in a week when he was found on the floor, twice we arrived to find he had tipped a water jug all over the bed and he was laid in a soaking bed. Room was dirty, had to complain. Never any staff around, residents shouting for help and no one there to help them. Food
was terrible and always cold. Would never recommend this home to anyone.

Reply from Katrina Hay, Care Home Manager at Amber Court Care Home

Thank you for your feedback, please be reassured that we use all comments to improve our service. I acknowledge that you are upset regarding your father's care whilst at Amber Court, and a full investigation will be conducted following our complaints procedure. We do take all feedback onboard as we are committed to providing the highest level of care to the people living with us.


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Review from J R (Niece of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff and management at Amber Court Care Home are exceptional. They demonstrate qualities such as care, compassion, professionalism, and genuine kindness. Every time I visit, I am welcomed by the staff and witness the relaxed and happy demeanour of the residents.
The residents not only
receive excellent care and respect but also have the opportunity to engage in a diverse range of activities that bring them joy and laughter.
My uncle speaks highly of the staff, emphasising that they go above and beyond for him. Amber Court Care Home is always clean and beautifully decorated to reflect different celebrations and seasons. Overall, I consider Amber Court to be an outstanding care home and have complete peace of mind when entrusting my uncle to their care.

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Review from Janet B (Wife of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very fortunate that Amber Court was able to look after my husband at his end of life.
He was given a lovely room with en-suite facilities which meant I didn’t need to leave him alone at all. They allowed me to stay with him and were so very kind. Nothing was too much trouble. The staff were
very attentive to my husband’s needs and provided me with constant cups of coffee and meals that were exceptional quality. We were at Amber Court for a week and found the staff to be friendly and professional; the home itself was clean and tidy, the grounds were lovely, and other residents that I met during that short time seemed happy and content. End of Life is painful for everyone, but leaving the hospital to be at Amber Court for my husband’s last days was a blessing, and I thank you.

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Review from W B (Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am currently residing here in Amber Court for almost 1 year now. I am disabled due to NHS fault jab that was given to me when I was months old. Most of my life I was living in care homes. But for me, Amber Court is the best I have been before and I want to stay here the rest of my life. The staff
are so caring and friendly they support me all the way. The manager is a great leader who always looks after us residents. The facility is great and clean. Activities are also great and well-being support that suit every resident’s interests. They also have a sense of inclusion for the residents because they appointed me as the resident’s counsellor/representative. I am grateful to them.

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Review from O P (Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here in Amber Court, I felt that we are all family here. I get on very well with everyone here. They are with me all the time. Food is good, my room is clean and tidy all the time. We have laughs together like one happy family. I love them all.

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Review from Diane L (Daughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are very friendly and welcoming to me and my dad is treated with care and understanding. I am really impressed with the activities provided, including them buying my dad a harmonica to play. The activities co-ordinator also sends me updates and videos. My dad quickly settled
in and seems happy with his new placement.

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Review from Christine S (Daughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Father receives is second to none. He is bed bound, has dementia and is catheterised, but this doesn’t stop him being involved with activities. He is often taken from his bed in a modified wheelchair to be included in these. The home have provided fidget equipment and blankets to keep him
occupied. They also provided him with a harmonica, which he often played many years ago. This has brought him much enjoyment. The staff and management go above and beyond to provide wonderful friendly care without prompting. My Father had been in two nursing homes previously where he was neglected and left isolated in his room with no stimulation whatsoever, other than a television. The staff here are friendly and approachable and very open and informative, nothing is too much trouble. Amber Court Care Home ticks all the boxes for treating your loved one with care and compassion and I 100% recommend them wholeheartedly!

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Review from Beverley H (Wife of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for nearly 2 months now, the staff are so friendly and helpful. They go the extra mile to make sure that she is comfortable, happy and well looked after. Nothing is too much trouble, I am informed of any treatments or any changes that are being put in place. Whenever I or
family visit we are always greeted with a smile.

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Review from A D (Daughter of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Amber Court very nice, friendly, and relaxing for my mother. The staff are very friendly and helpful and polite and I know my mother is getting the best care which puts me at ease.

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Review from G N (Friend of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend a couple of times in Amber Court. And he is doing great in this home, and the staff are taking good care of him. A big thanks also to their home manager; she is very welcoming. The staff are friendly, and everyone looks happy. The home is clean, and the ambience is nice. I have
noticed also that they have daily activities going on, and that will be great for my friend.

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Review from Katherine S (Daughter of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to let you know how grateful I am for the excellent care my Dad receives at Amber Court Care Home. He is not the easiest of residents but the staff are so kind and understanding with him. Recently my Dad was re-assessed for Continuing Health Care - the staff at the home were very supportive
in helping my sister and I to get the correct information and evidence in place to ensure the assessment reflected his needs accurately. I would like to specifically mention the manager and a member of staff in particular who are always there to answer questions and help us as well as ensuring my Dad is well looked after. Had a fantastic knowledge of my Dad’s needs in the CHC reassessment. Also, 2 other members of staff who do everything they can to help Dad and to support myself and my sister when we visit. One of them also gave up her day off to accompany and support my Dad at my Mum’s funeral. They are all a truly dedicated team and we are extremely grateful.

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Review from Julie J (Daughter of Resident) published on 1 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Amber Court for a few years now and the care she receives is wonderful. Everyone from management, reception, nurses and carers are so lovely and always there to help if you have any worries.
The kitchen staff prepare special meals for her that are always made to look appetising,
even though it all has to be liquidised for her now.
I feel she is always treated with the utmost dignity and is happy and content in her “ home”.
Thank you for everything you do to keep her smiling!

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Review from Dean J (Son-in-law of Resident) published on 9 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good nursing home. Care and staff and management are excellent.

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Review from Stuart A (Husband of Resident) published on 9 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff extremely caring and helpful at all times. A difficult job carried out well.

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Review from Lila L (Niece of Resident) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was residing in Amber Court for a long time. My aunt is very happy with where she is right now because the staff are taking good care of her. I found the staff kind, friendly, and caring, especially some staff, they even offered me a cup of tea and a cake to eat. Also, on the day I visit, they
are having entertainment, someone is singing for the residents. My aunt is singing together with her fellow residents and staff. What a lovely and joyful place. I am also very thankful to the Home Manager, who has been very supportive and welcoming to us. She is a great leader to Amber Court.

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Review from Adele L (Granddaughter of Resident) published on 22 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my Nan is well cared for at Amber Court. The staff are friendly and welcoming when I visit. My Nan is always clean, tidy, and looks well presented e.g. appropriate clothing. During covid, Amber Court I feel have everything in place to allow you to visit relatives but remain covid secure
as much as they possibly can. I feel my Nan is happy in Amber Court and is stimulated by different activities that are provided for residents.

Reply from Jackie Hirst, Marketing at Amber Court Care Home

Thank you for your kind words, it is really nice that you have taken the time to review our home. We really appreciate your comments and will pass them along to our care home team.


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Review from J B (Daughter of Resident) published on 22 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit mum in Amber Court the staff are always friendly and welcoming. Nothing is too much trouble and they will spend time discussing how mum is and any concerns they or I have. It appears a very well-run care home and my mum who has lived there for 3 years now is happy and contented. She
receives excellent personal hygiene and is always dressed appropriately. Her favourite thing is the entertainer visit as she enjoys singing along to all the old-time favourites.

Reply from Jackie Hirst, Marketing at Amber Court Care Home

Thank you so much for your excellent review I will pass this onto the team.


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Current Review Score: 9.1 (9.119)

Overview of Review Score

The Review Score of 9.1 (9.119) out of 10 for Amber Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.419 for Amber Court Care Home is calculated as follows: ( (72 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 93 Ratings = 4.419

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Amber Court Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (0)

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Frequently Asked Questions about Amber Court Care Home

What types of Care is Amber Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Amber Court Care Home provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Amber Court Care Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Amber Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Amber Court Care Home to the centre of Blackpool?

2.0 mile(s) as the crow flies, distance by road may be significantly further.